6.0
I booked an 8 seater van and was given a Peugeot 5008 instead. Had booked the vehicle via a 3rd party some 3 months before hand. The reason given for the change of vehicle was that they were busy. I did question that when the booking was taken they had the vehicle I wanted so why not now? No real reason was given other than they were busy. To give the staff their due, they did offer me 2 vehicles for the same price if the 5008 was not big enough. I must also say that the staff were pleasant ands tried their best around the situation they had to deal with which was in all likelyhood out of their control. Other than the wrong vehicle and the delay the replacement vehicle caused the vehicle was good and drop off very easy.Reviewed Apr 8 2023
review from![kayak]()
10.0
Easy pick-up and drop-offPros:We were picked up at the airport (you have to call them and they will be there within minutes). The collection process was really quick and easy. The staff was excellent and showed us quickly the specifics of the car (which by the way was upgraded). We were offer onsite to reduce the Excess to 0 or to £100, we chose the latter which was ~£50 extra for the 3 days we rented the vehicle. The drop-off process was very easy and quick too! we got another ride to the airport from there. FYI, they took £300 deposit from the credit card which will be refunded after you return your car and they check everything is OK.Cons:All was good!Reviewed Jun 10 2018
review from![kayak]()