Hampton Inn & Suites Albany At Albany Mall

The breakfast is a standard continental breakfast. It's included in your stay and the front desk staff is very friendly!

Some guests found the beds to be extremely hard and uncomfortable. However, the staff is very courteous and professional.

Yes, there is free parking available for guests, making it convenient for your stay.

The staff at the hotel is known for being very friendly, helpful, and accommodating. They strive to ensure a comfortable and pleasant stay for all guests.

The high season at the hotel is in February, while the low season is in November. Keep this in mind when planning your visit.

Some guests found the pillows uncomfortable, so if you prefer firmer pillows, you may want to bring your own.

The hotel is conveniently located near several attractions, including the Albany Museum of Art, Theater Albany, and the Flint RiverQuarium, making it a great base for exploring the area.

While many guests enjoyed the breakfast, some mentioned that the warming plate may have been broken, resulting in cold food. Consider checking the temperature of the breakfast items before settling in.

The staff received numerous compliments for being friendly and helpful, contributing to a positive overall guest experience.

Some guests noted that certain room items needed replacement and that the bathroom could benefit from an upgrade. It may be helpful to inquire about the condition of the room before booking.

A few guests experienced issues with the Wi-Fi and electrical outlets. It's advisable to check the functionality of these amenities upon arrival and request a room with a reliable internet connection if needed.

The hotel follows an every-other-day housekeeping schedule, which may not suit all guests. If you prefer daily housekeeping, it's recommended to communicate your preferences with the staff.

Several guests mentioned that the beds were either too hard or uncomfortable. If you have specific preferences for mattress firmness, consider inquiring about available options or room types.

The hotel offers free parking, which is convenient for guests traveling by car. However, it's advisable to confirm the availability of parking space during peak seasons or high occupancy periods.

Some guests experienced issues with the digital key, resulting in inconvenience. If you plan to use this feature, it's recommended to verify its functionality at check-in to avoid potential access problems.