Pick-up location | Albany |
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Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Premium, Standard, Standard SUV, Supplier choice |
Rental locations | 11 |
Airport locations | 9 |
Popular agencies | Enterprise, Thrifty, Dollar, Hertz |
Economy | $39/day |
Compact | $40/day |
Intermediate | $40/day |
Standard | $41/day |
Full-size | $41/day |
Full-size SUV | $148/day |
Premium | $74/day |
Supplier choice | $51/day |
Intermediate SUV | $62/day |
Standard SUV | $78/day |
Hertz
9.2
Excellent
2 reviewsCleanliness
6.0
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
10.0
One location in Albany
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Reviews
9.2 Excellent
Nov 2020
Pros:
Yes the agent was extremely polite, considerate and helpful. Staff went out of their way to help set up bluetooth GPS and even provided a phone holder for my iphone.Cons:
Changes to pickup and dropoff times were not very accommodating. Charges to change were extremely high.2.0 Mediocre
May 2017
Pros:
N/ACons:
N/A9.2 Excellent
Nov 2020
Pros:
Yes the agent was extremely polite, considerate and helpful. Staff went out of their way to help set up bluetooth GPS and even provided a phone holder for my iphone.Cons:
Changes to pickup and dropoff times were not very accommodating. Charges to change were extremely high.2.0 Mediocre
May 2017
Pros:
N/ACons:
N/ABudget
5.0
Okay
4 reviewsCleanliness
4.0
Comfort
5.0
Pick-up/Drop-off
9.0
Value for money
5.0
One location in Albany
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Reviews
4.8 Okay
Dec 2019
Pros:
Tony the manager apparently was power hungry. No place to park vehicle in return lot. Upon return, I went inside of airport to get my receipt. He asked if I parked in a lined space. I stated no, he said you will be fined 400.00. I went back outside and moved the car to long term parking, no clear directions where I needed to park. I have pictures where a lot of customers left their cars in unlined spaces. Upon returning inside, Tony asked if I have the mileage of the car. Back outside to get the mileage. This location is not customer friendly.Cons:
Customer friendly staff and clear directions.2.8 Mediocre
Nov 2015
Cons:
See above.2.0 Mediocre
Jul 2022
8.0 Excellent
Jun 2021
Pros:
The staff was excellent friendly and curtious no long wait time. It was a great experience with Budget.4.8 Okay
Dec 2019
Pros:
Tony the manager apparently was power hungry. No place to park vehicle in return lot. Upon return, I went inside of airport to get my receipt. He asked if I parked in a lined space. I stated no, he said you will be fined 400.00. I went back outside and moved the car to long term parking, no clear directions where I needed to park. I have pictures where a lot of customers left their cars in unlined spaces. Upon returning inside, Tony asked if I have the mileage of the car. Back outside to get the mileage. This location is not customer friendly.Cons:
Customer friendly staff and clear directions.2.8 Mediocre
Nov 2015
Cons:
See above.National
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Albany
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Reviews
8.8 Excellent
Aug 2019
Pros:
Rental didn't take long. Dropoff was quick.Cons:
I got what I paid for considering (the market) a super small car & a 1 way rental.8.8 Excellent
Aug 2019
Pros:
Rental didn't take long. Dropoff was quick.Cons:
I got what I paid for considering (the market) a super small car & a 1 way rental.Thrifty
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Albany
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Reviews
2.8 Mediocre
Sep 2019
Pros:
The car had close to 50,000 miles and didn’t work properly. They Bluetooth was damaged and wouldn’t allow me to connect to the vehicle causing me to use my phone for navigation.Cons:
Everything.2.8 Mediocre
Jul 2019
Cons:
The employees could have shown up on time instead of an hour late and then said they didn’t have the vehicle that we rented available.2.8 Mediocre
Sep 2019
Pros:
The car had close to 50,000 miles and didn’t work properly. They Bluetooth was damaged and wouldn’t allow me to connect to the vehicle causing me to use my phone for navigation.Cons:
Everything.2.8 Mediocre
Jul 2019
Cons:
The employees could have shown up on time instead of an hour late and then said they didn’t have the vehicle that we rented available.Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Albany
Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Albany
Dollar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Albany
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Albany
Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Albany
Most popular agency | Enterprise |
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Most popular car type | Economy |
Average price | $73/day |
Good deal | $64/day |