Pros (+) Life the brand.
3 stars
Homewood Suites by Hilton Albany Crossgates Mall
Photos of Homewood Suites by Hilton Albany Crossgates Mall
Overview
The Homewood Suites by Hilton Albany Crossgates Mall contains 96 guestrooms and is located in the heart of western Albany, New York. Each room comes with air conditioning, a work desk, a kitchenette, a flat-screen TV, free WiFi, and a private bathroom. There are also additional seating areas built into each room. The 4-hour front desk offers a direct transfer service to the Albany International Airport, just five miles away. Airport pickups are also available.
The Via Fresca restaurant is only a few hundred feet from the hotel, as is the Crossgates Mall with a number of other dining options. Guests can visit the nearby Albany Capitol Building, which is under two miles from the hotel. The Colonie Center, Albany Institute of History Art, Albany Pine Bush Preserve, and Westland Hills Park are all under three miles away. Popular nearby landmarks and tourist destinations include the New York State Capitol, Corning Tower, and The Egg Center for the Performing Arts, which is a five-mile drive.
There is a year-round, saltwater indoor pool on the premises for guests to swim in. Attached to the pool is a fitness center where visitors can get a workout after a long day of sightseeing. Playing at the on-site tennis courts is also an option. Those looking for a snack can use one of the vending machines or order room service for direct delivery. Business people and party-goers can book a meeting or banquet room for a conference or celebration.
Latest deals for Homewood Suites by Hilton Albany Crossgates Mall
Amenities at Homewood Suites by Hilton Albany Crossgates Mall
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Kitchen
- Dishwasher
- Microwave
- Stovetop
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- No smoking
- Designated smoking area
Services and conveniences
- Business center
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
General
- Seating area
- Interconnected room(s) available
- Telephone
- Privacy curtain
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Things to do
- Basketball court
- Pool table
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Bathroom
- Hairdryer
Outdoor
- Grill
Dining
- Dining room
Health and safety
- Cleaning products
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Homewood Suites by Hilton Albany Crossgates Mall
8.0
Very good
190 verified ratings
Wonderful
120
Very good
27
Good
15
Okay
7
Fair
5
Mediocre
5
Poor
11
Summary of reviews
Guests say
Guests appreciated the friendly service and great breakfast options, with many highlighting the pool and common areas. However, several reviews pointed out cleanliness issues, with some rooms not meeting expectations. Overall, the hotel has potential but needs to address these concerns.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.9 out of 10
146 reviews
8.4 out of 10
9 reviews
8.8 out of 10
2 reviews
9.6 out of 10
2 reviews
All reviews
Pros (+) Nice environment
Cons (-) The breakfast
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities in the room?
Each room comes with air conditioning, a work desk, a kitchenette, a flat-screen TV, free WiFi, and a private bathroom. There are also additional seating areas built into each room.
What can guests expect from the breakfast?
Guests can expect a substantial and excellent breakfast with a large selection, including real bacon, breakfast potatoes, and sugar-free syrup.
Is the hotel pet-friendly?
Yes, the hotel is pet-friendly, and the suites are spacious and very clean.
How is the cleanliness of the hotel?
The hotel is very clean and comfortable, and the staff ensures enhanced cleaning and disinfection of high-touch surfaces.
What are the available facilities for fitness and leisure?
The hotel offers a year-round, saltwater indoor pool, a fitness center, tennis courts, a basketball court, and a pool table for guests' leisure and fitness activities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a Kitchenette
Guests appreciated the convenience of having a kitchenette in their rooms, allowing them to prepare their meals and snacks.
Consider Noise Levels
Some guests mentioned noise disturbances, especially from nearby nightlife venues. Light sleepers may want to request a quieter room location.
Take Advantage of Nearby Attractions
The hotel's proximity to the Crossgates Mall and various tourist destinations like the Albany Capitol Building and Albany Pine Bush Preserve make it an ideal base for exploring the area.
Check Pet Policies
If traveling with pets, it's advisable to clarify the pet fees and any age restrictions for check-in to avoid unexpected charges or inconveniences.
Verify Room Readiness
Some guests experienced delays during check-in, with rooms not being fully prepared. It's recommended to ensure the room is clean and all amenities are available upon arrival.
Utilize the On-Site Facilities
Guests enjoyed the pool, fitness center, and pool table in the lobby. Take advantage of these amenities for relaxation and recreation during your stay.
Consider Breakfast Timing
To avoid potential crowds during breakfast, consider arriving early or later to ensure a more relaxed dining experience.
Engage with Friendly Staff
Several guests praised the helpful and friendly staff, particularly mentioning specific individuals. Engaging with the staff for assistance can enhance the overall experience.
Be Mindful of Additional Fees
Guests highlighted unexpected fees, such as pet fees and deposit requirements. It's advisable to clarify all potential additional charges before arrival.
Address Concerns Promptly
If any issues arise during the stay, promptly addressing them with the staff or management can lead to effective resolutions and an improved experience.
Location
1651 Western Avenue, Albany, NY 12203
What's nearby
- Albany Pine Bush Preserve2.3 mi
- Emmaus United Methodist Church3.5 mi
- Washington Park4.7 mi
- Lark Street5.1 mi
- Washington Avenue Armory Sports and Convention Arena5.1 mi
- University Club of Albany5.2 mi
- Albany Institute of History and Art5.2 mi
- Cathedral of All Saints5.3 mi
- Stephen and Harriet Myers House5.3 mi
- New York State Museum5.4 mi
- New York State Capitol5.4 mi
- Empire State Plaza5.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Homewood Suites by Hilton Albany Crossgates Mall
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $223 |
Average price (weekend night) | $281 |
When to book a room at Homewood Suites by Hilton Albany Crossgates Mall
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Homewood Suites by Hilton Albany Crossgates Mall
FAQs when booking at Homewood Suites by Hilton Albany Crossgates Mall
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in AlbanyMost recommended
See most recommended stays in AlbanyGood to know
Value for money | 7.4 |
|---|---|
Distance to city center | 5.9 mi |
Nearest Airport | Albany Intl |
Distance to airport | 4.9 mi |
Everything you need to know for your stay in Albany
Complete your trip
Popular destinations