Good to know
Value for money
Distance to city center
|"Bed and pillows were amazing!"||(in 5 reviews)|
|"The facility was clean and orderly."||(in 10 reviews)|
|"Staff were friendly and very attentive."||(in 22 reviews)|
|"Bed and pillows were horrible!"||(in 4 reviews)|
|"Unhappy with the soap dispensers."||(in 4 reviews)|
|"No calls from hotel after several Emails."||(in 9 reviews)|
Time of year
Show reviews that mention
|friendly staff||in 57 reviews|
|nice room||in 57 reviews|
|got to our room||in 51 reviews|
|breakfast was good||in 44 reviews|
|hotel in new||in 27 reviews|
|bed was very comfortable||in 19 reviews|
|soap dispensers||in 16 reviews|
|clean and modern||in 10 reviews|
|location to mall||in 7 reviews|
|basketball court||in 2 reviews|
Clean, great staff, and not too bad for the price. Love that the mall was close by. Lots of places to eat near by. Love the free parking, free breakfast, and free WiFi.
Had a room with a king size bed. The room was a little small but very modern minimalistic feel.
very comfortable bed, friendly, helpful staff
we had some noisy travelers around us. i heard another guest’s alarm clock going off.
Find Tru fun at our spirited Tru by Hilton Albany Crossgates Mall hotel. Our prime location is within walking distance to Crossgates Mall and a short drive to SUNY, Downtown Albany and Albany International Airport. Our efficient rooms are uniquely Tru with large comfortable mattresses, free WiFi and a 55-inch TV with 150 channels. From healthy to indulgent, our free ‘Build your Own’ Breakfast toppings bar is all about choices - featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Grab snacks, drinks, light meals and single-serve wine and beer in the 24/7 market. Work, play, lounge and eat in the four-zoned lobby. Cozy up with a book in the semi-private alcoves, shoot some pool with fellow travelers, reenergized in a fully equipped fitness center, or take a dip in the indoor pool. Affordable travel now comes with unexpected things – like certainty.
based on 258 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Tru by Hilton Albany Crossgates Mall
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Reviews about Tru by Hilton Albany Crossgates Mall
Property safety measures
Tru by Hilton Albany Crossgates Mall has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.
Most Popular Landmarks
- Albany Pine Bush Preserve 2.3 mi
- Washington Park 4.6 mi
- Albany Institute of History and Art 5.2 mi
- New York State Museum 5.3 mi
- New York State Capitol 5.3 mi
- Erastus Corning Tower 5.4 mi