Tru by Hilton Albany Crossgates Mall

1651 Western Avenue, Albany, NY 12203, United States
+1 518 704 4010

Cheapest
rate per night

8.7

Excellent
based on 258 reviews
Tru by Hilton Albany Crossgates Mall - Albany, NY
Wed 1/20
-
Thu 1/21
Compare vs. KAYAK |

Provider Nightly total
Hotels.com $100
KAYAK $115
Hotwire $117
Hotels.com
KAYAK
Hotwire

Good to know

Value for money

8.3

Distance to city center

5.8 mi

Location rating

9.1

Rooms

Wed 1/20
Thu 1/21

King Rooms

$100+

Bed type
Provider
Nightly
King bed
$100 per night
King bed
$117 per night
King bed
$117 per night
King bed
$122 per night
Unknown
$136 per night

Queen Rooms

$115+

Bed type
Provider
Nightly
Queen bed
$115 per night

Reviews

Pros

Cons

Traveler rating

73
30
13
4
1

Time of year

Traveler type

Show reviews that mention

+
friendly staff in 57 reviews
nice room in 57 reviews
got to our room in 51 reviews
breakfast was good in 44 reviews
hotel in new in 27 reviews
bed was very comfortable in 19 reviews
soap dispensers in 16 reviews
clean and modern in 10 reviews
location to mall in 7 reviews
basketball court in 2 reviews
  • Excellent
    Dec 2019
    9.1

    Clean, great staff, and not too bad for the price. Love that the mall was close by. Lots of places to eat near by. Love the free parking, free breakfast, and free WiFi.

    Had a room with a king size bed. The room was a little small but very modern minimalistic feel.

  • Excellent
    Mar 2019
    9.1

    very comfortable bed, friendly, helpful staff

    we had some noisy travelers around us. i heard another guest’s alarm clock going off.

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About

Overview

Find Tru fun at our spirited Tru by Hilton Albany Crossgates Mall hotel. Our prime location is within walking distance to Crossgates Mall and a short drive to SUNY, Downtown Albany and Albany International Airport. Our efficient rooms are uniquely Tru with large comfortable mattresses, free WiFi and a 55-inch TV with 150 channels. From healthy to indulgent, our free ‘Build your Own’ Breakfast toppings bar is all about choices - featuring 30 sweet and savory toppings for cereal, bagels, yogurt and more. Grab snacks, drinks, light meals and single-serve wine and beer in the 24/7 market. Work, play, lounge and eat in the four-zoned lobby. Cozy up with a book in the semi-private alcoves, shoot some pool with fellow travelers, reenergized in a fully equipped fitness center, or take a dip in the indoor pool. Affordable travel now comes with unexpected things – like certainty.

Hilton

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 258 reviews

8.9

Cleanliness

8.8

Comfort

8.9

Staff

8.3

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Business center
Wi-Fi available in all areas
Daily housekeeping
Increased accessibility
Fax/photocopying
Linens
Towels
Grill
Fire extinguisher
Seating area
Elevator
Laundry facilities
Flat-screen TV
Laundry service
Meeting/Banquet facilities
Mini-market on site
Free toiletries
Shampoo
Heated pool
Shared lounge/TV area
Smoke alarms
Heating
Contactless check-in/check-out
Face masks for guests available
Physical distancing in dining areas
Board games/puzzles
Physical distancing rules
First-aid kit
Indoor pool
Snack bar
Alarm clock
Key card access
CCTV in common areas
Allergy-free room
No smoking
Bar/Lounge
Hand sanitizer in guest accommodation and key areas
Express check out
Body soap
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Toilet paper
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitized
Free airport shuttle
Clothes rack
Trash cans
Complimentary breakfast
Free Internet
TV
Pets not allowed
Free parking
Picnic area
Conditioner
Staff follow all safety protocols as directed by local authorities
Desk
Vending machine (drinks)
Pool table
Vending machine (snacks)
Private bathroom
24hr front desk
Storage available

FAQs when booking at Tru by Hilton Albany Crossgates Mall

Does Tru by Hilton Albany Crossgates Mall have special cancellation policies due to coronavirus (COVID-19)?

Where is Tru by Hilton Albany Crossgates Mall located?

When is check-in time and check-out time at Tru by Hilton Albany Crossgates Mall?

Does Tru by Hilton Albany Crossgates Mall offer free Wi-Fi?

Does Tru by Hilton Albany Crossgates Mall offer free parking?

Does Tru by Hilton Albany Crossgates Mall offer free airport shuttle service?

How far is Tru by Hilton Albany Crossgates Mall from the airport?

Can you bring pets to Tru by Hilton Albany Crossgates Mall?

Does Tru by Hilton Albany Crossgates Mall have a pool?

Photos

All Photos (34)
Building (7)
Bedroom (5)
Pool (1)
Lobby (2)

Property safety measures

Tru by Hilton Albany Crossgates Mall has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most Popular Landmarks

  • Albany Pine Bush Preserve 2.3 mi
  • Washington Park 4.6 mi
  • Albany Institute of History and Art 5.2 mi
  • New York State Museum 5.3 mi
  • New York State Capitol 5.3 mi
  • Erastus Corning Tower 5.4 mi

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