Would you like to save as your currency permanently or for this visit only?
Size of room, and location
cleansiness of the room and bathroom, location it was freezing cold in the room, even after having switched the heating on for several hours. The reception informed me that this is because all of their hotel guests like their rooms freezing cold...
Friendly staff, very close to citycentre, nice breakfast. Room was very hot, even at night.
Everything was perfect.
Good location, can walk to downtown Alkmaar, parking on site, very freindly staff.
Excellent value for the money, good for business. Huge corner room, real soap, many room comforts. a defect mentioned is lack of restaurant - but a wide, wide selection of excellent ones available starting 200m away at the historic city center. Free wireless only in the lobby, in rooms very expensive.
It is a very clean, comfortable hotel with a friendly and efficient staff.
It was a close distance from the station and to the town, a perfect location, although it was on a main road, but this was not a problem as i was at the back of the hotel
Staffs are professional, friendly and helpful. Tall ceiling of the hotel room - I like it.
Breakfast and bar in the evening
i was happy to find an iron+board in my room as well as a cofeemachine. the staff at the restaurant was kind. i thought the dinner menu rather poor, i reserved for the dinner offer together with my room reservation.
We had a room for tree persons,the room was very convenient and roomy.Breakfast was excellent with a large assortment. none
Proximity to Cheese market and City center
The rooms were comfortable and of good size, and the staff were good. The choice of food for breakfast was very good and well presented. The Hotel was at a good location being just off the motorway and within reasonable walking distance of the town. Parking was ample and free.
Very convenienty for az football stadium No swimming pool
General no problem There was no possibility to make some tea at the room, nor there was a fridge
the hotel was very clean we took tripel room and it was very big and comfortable the staff was very nice. the only thing that was problematic is the hot-there is no aircondision.
The service at the chinese restaurant.
attention to detail none
Rooms well equipped with plenty of room. Lots of attention to decor - if a little camp. Considering they have spent good money on the decor etc, the towels were a bit mean.
Spacious room with extended bathroom facilities no hotel parking but reasonable public parking close to hotel
The Hotels location; 10 minute walk from railway station and 2 minutes from centre of town
Breakfast far below average, room to small for price, bath room only soap etc for one person, bad organisation (wrong room number, room not clean on arrival)
Excellent location, very quiet. Room very nicely furnished, with modern shower room. No hooks or shelves in the shower room to hang towels or store items.
friendly service. Nice room parking space
Location, ease of parking, un-intrusive staff......
LOcation of hotel was wonderful, close to everything. We walked and rented bikes to go places and the train was very close too. The hotel was actually on the wonderful city walking tour. Yes, our room faced the street....terrible sleeping, we were there from Thurs to Monday and the only night we really got any sleep was Sunday night. The street is narrow and all the bar/street noise travelled right up to our room. It was too hot to close the window so ... it was bad. I would ask for an off-street room next time, if I had known.
Very friendly and helpful staff, lovely rooms, excellent location. We loved the fact the (very good) breakfast was served at the table - it makes a real difference these days. We wíll definitely go back.
free wifi, nice bar and restaurant on main floor, close to everything, free breakfast not really - great value for money. If anything my room was on the street and a bit noisy
Nice location...would be nice for longer stay in warmer weather. Groovy decor...something different! We booked loft rooms but they were given away becuase we checked in late...although we called to say we would be late...and no price reduction!!
Nice location, specifically for training. A few small issues with the quality of service and attention to detail - I would have expected better from a 4 star hotel.
A warm reception from the staff, very friendly helpful cleaning staff, well organised, all in all very good.
good bed, friendly staff, nice location I expected more value for money for a designroom. Last time the room in a Blooming arrangement was according my expectations but for the price of a designroom I expected a little more!!!! Rather basic. Little detail: in shower no place to place your soap etc.
Great location. Very comfortable beds. Bad service at breakfast. Airconditioner in the room did not work. Not enough towels in the room and had to ask several times before we received two more. Public areas were not very nice (lobby, hallways, elevators, etc.). Overall customer service poor.
Comfortable rooms, very friendly and helpful staff. One of our two rooms had a strong odor of rubber. It may have been the carpet pad. It was not too unpleasant but it was noticeable, especially upon walking into the room.
Quiet, peaceful location but only a short walk (15 minutes) to a nice village with lots of restaurants, shops etc.
great location & surroundings, good WLAN, friendly & helpful staff disastrous beds, too soft, too old, all rooms with twin bed arrangement that move apart :(( . breakfast buffet does match 4star standards: no fruits, powder eggs :(, little variation, noisy cantine-like atmosphere in breakfast room.
nice clean and design hotel no airco on the room, but somkind of airvent.
location, rooms, the workshop we did whilst there - bubbles and sushi the pressure to place orders for meals, service of the conference support staff (whilst trying replacing the projector speaking on the phone and to each other whilst our meeting was already in progress)
We need free wieless internet for our business
Walking distance both to beach as to the town's center.
The starff are very Kindly and Helpsome We like better the wireless internet
The whole " package " was great, we were really satisfied. The room, the service, food, hotel staff and the location of the hotel were great! Swimmingpool area and saunas were absolutely wonderful!! You really felt like you were taking care of in your hotel, in every way. Thanks for that, we will be back for sure. Maybe just to make little more clear to everybody, that when using the pool/sauna after 19.00, that it is ok to use bikini or swinsuite as well. Lot of people seemed to think, that everyone have to be naked and actually made remarks about people, who had the swimmingclothing on. Little remark maybe, but just thought I'd said it.
I cancelled the last night to find another hotel. I did not receive what I thought I booked.
Absolutely Everything Perhaps some relaxing comfy chairs in the lounge bar area.
car park is "public" and our car was broken into at 1.30 a.am. Hotel security almost caught thief who made off on bicycle! Later help was 1st class good facilities and comfortable rooms
good size room no
the room was very clean the breakfast was poor and not very good; the restaurant is to small and there is no place where you can sit and have a drink. we did'nt know it is a " Zorghotel ".
Fantastic reclining bed's with large clean room's. It is a very quiet hotel with most guests being 50+ years of age. Location is slightly out of centre.
The friendliness of the staff. The quality and good value of the food. Lack of on-site car parking. Room facilities a bit basic.
friendly service, supportive, cosy atmosphere 3-Bed room with toilet/shower open to the room, no bathroom-door. More style for a youth hostel.
location poor breakfast
Staff friendly, helpful. Good breakfast. Room clean with large with comfy chairs.
Friendly staff. Good location
Bed was made of memory foam and amazingly comfy. Cereal and dark bread very nice at breakfast. Room very sparsely furnished and basic. Paying in advance made me feel that I was not trusted. Pqrking axkward. Price quite expensive for standard of room, but Holland is dear generally.
We now the city of Alkmaar, Holland and this hotel is just accross the railroad station and all busses with connections to many parts of the north of Holland. Also Alkmaar is an old city and easy to walk about and of course their famous Friday cheesemarket during summertime is interesting to visitors. No, we liked it. People have to realize this "hotel" is actually a number of small homes transformed into rooms for visitors. Good breakfast and also dinners.
Parking is a problem, overnight parking has to be in the station car park. The room we stayed was accessed from reception (which is the bar area) via the street, the room although clean was very basic
Very good location, only a few meters away from the bus stops/railway station. Good breakfast, included in the price.
very close to train station and near to the city center, breakfast was very good, staff was nice and helpful, bathroom was large and useable
We liked the helpful staff, Breakfast was good . we enjoyed our stay. The way to the room was confusing
They could handle more than two to a room and price was competitive. No ice machines. I realize this is par for the course in Europe, but this is a more modern hotel than most..
Good breakfast to mach chlorine into swimming pool
Good central location for our purpose and good connection with Amsterdam by public transporttation The only thing we objected to was the the odor of stale smoke in the hall ways . They should prohibit smoking in hotels and restaurants . Otherwise , we had no complaints. The meal service was excellent
we were well looked after by the staff and the food was good none
ease of access from the main road and breakfast distance from lobby to hotel room no plug on sink in bathroom (room 152)
The pool is real size. The internet speed and coverage is very good. Tha staff is friendly. When you make a reservation specify the exact kind of the room double or twin!
We were upgraded to an executive room - very comfortable. Being a low-rise hotel, our room was at a considerable distance from the foyer/restaurant/ bars. I have never used the car to get to breakfast in a hotel before!
this is our 2nd visit in this year and we r convinced that we want to keep going there again. best value for money. excellent staff, swimming pool, for weekend breaks, kids friendly. simply superb!
Clean and comfortable rooms Lack of help to find the rooms
Good hotel and excellent breakfast! Breakfast included in the roomrate, which was very reasonable for the location and the ambiance. Bergen is a very nice village and the surrounding countryside beautiful. Only a couple of miles from the beach. We are not impressed with the bathroom. Very small, but to be fair, very clean and adequate.
The breakfast We had the weirdest room.large suite (?) with the most enormous shower in the middle of the room.not the best for a family!
Good breakfast dangerous narrow stairs to upstairs suites
It is a small hotel with "dépendances" opposite the main building, it doesn't look like a hotel but more as a city mansion. excellent location near the centre (5 min walking) and quite easy parking the room we booked was extremely small, e.g. the door opened against the bed, no space for luggage, very small bathroom. We got another, somewhat bigger room were one had to sit on the bed if the other one would walk around the bed. It was under the roof during a warm week and at night temperatures stayed high (small window, no airco)
location/ and we got a larger room with spa as welcome.
Good friendly service. Excellent breakfast buffet. Ample free parking
Friendly staff, clean room, ok breakfast, good location Small room, noisy (thin walls)
A warm and cozy hotel. Very freindly staff. Close to center of the village.
Atmosphere, breakfast was included, staff was really friendly no
The Hotel isin a very suprizing location, the room is very comfortable and clean, 5 minuts from the center and we loved it. The only remark is that you shuold mantion in the web site that during the day to come to the adress of the book store.
We liked the large space, especially for two families with small children we had fun. The interior is modern and luxury decorated. We could make use of the kitchen. The third appartment was not occupied so we had the whole place for ourselves. The owner is very helpful. The views from the hotel are on the roof in between the shops in the walking area. The breakfast was very basic, but there is a good bakery next to the hotel.
Very friendly staff and clean rooms.
location to the shops seagulls and church bells keeping me awake.
The area was very clean with towels, dishes, TV, movies. A great place to stay with everything you need.
Use of kitchen was great. Nice spacious rooms, good location, fair price. Friendly owners. The bathroom is shared, and the door to access it is in the dining area. You have little privacy using the bathroom if people are eating. It is a bit of a poor layout. Noisey rooms - church bells, thin walls, noisey soda machine in hall.
I would go back to Alkmaar just to stay at this family hotel again. It was so nice and comfortable, that we did not want to leave to do sight seeing. It is in the middle of the shopping district and very close to the cheese market, so you can easily pop back to use your own bathroom facilities rather than public ones.
The location of the hotel is excellent as it is right in the centre of town and very close to all the shops and nightlife. The rooms were very big, clean and comfortable.
Very nice and large room, nice staff. The bathroom was in common with the other two appartments.
It was great to be able to cook for ourselves after 2 weeks of dining out and do some much needed laundry. The location was great and the appartment is huge and very well appointed. I wish we had known that we had to go through the shop on the other side of the building to check-in or call the person. Since we couldn't read the sign that was probably saying to do so, and the booking didn't mention anything about it, we saw a phone number and my husband had to track a pay phone all over town to be able to check-in. I would suggest that booking.com mention that point in their hotel description or the booking voucher.
staff were very friendly and helpfull the taxi service we used doubled from the day we arrived which was not the hotels fault
Easy to find, vast parking, large room, large bed, free WiFi at the restaurant & lobby. Poor TV channel offer, Charges on WiFI from the room.
Friendly personnel. Nice Bar & Restaurant. Ample parking Dinner service slightly slow
good place for travel by car in this zone
Very good location and friendly staff. Very convenient to have bicycles for rent on premises. Restaurant was quite good for evening meals. Would have appreciated brewed coffee instead of from a machine for Breakfast. Breakfast offerings were depleted by large tour groups on one morning. And too many items prepackaged in plastic. Gave a less personal feeling. Was charged 12.50 euro for a lunch packet which simply had the same items offered for breakfast.
Friendly staff and comfortable rooms in a great setting with countryside views within easy reach of Amsterdam as well as seaside resorts such as Zandvoort and Egmond-en-Zee. There were only a couple of English speaking TV channels, but I didn't go there to watch TV, so it wasn't that important.
Friendly and helpful staff Bedroom carpet required cleaning, possibly stained by coffee/juice otherwise the room was well cleaned every day.
Room confort Breakfast is not very varied, food is provided in very small quantities and is missing rapidly. Some efforts are recommended to improve breakfast quality.
Quiet location, vast parking, large room, free WiFi at the reception and bar, large bed, good rate sometimes, easy to find, excellent restaurant (good value 3-course dinner). WiFi in room with charges, but cheap (€5 for 24h), location noisy at the last stay, due to construction works on the back of the hotel, street on the back noisy in the morning (garbage trucks backuping).
Very convenient for the beaches and town of Alkmaar. Pleasant surroundings The breakfast buffet looked disappointing for the price so we chose not to have it
breakfast I have to pay the parking even it is inside the hotel
near the coast we asked for a non smoking room in our reservations. However, when we arrived they only had smoking rooms.
Reasonable family room. Pretty good food. Generally value for money Not much atmosfere. Value for money, but nothing special
location, swimming pool Hotel staff was not sued to make an invoice for a company (VAT number); the remarks made during the reservation where not read by the staff; fridge was not working - nothing was done about this. Hairdrayer same thing. Family rooms are old fashined
Excellent restaurant, nice decoration, very kind staff Room was kind of dark (ground floor), bedding needs to be changed
Very large room at standard price. Lovely atmosphere. Staff were great. In general the experience was somewhat above expectation. Would say 4 star plus.
We had a large room, it's situated in a nice environment, everything looked fine and clean. Breakfastbuffet was okay as well. The staff was very kind and helpfull.
vriendelijk personeel, plezierige sfeer, comfortabele kamer kamer is donker door bruine bekleding cq kastenwand zodat inhoud kast slecht te zien is vegetarische maaltijd niet volwaardig en staat niet omschreven op de kaart
Breakfast was chaotic. Very busy and no staff
Restaurant is very good, staff is friendly and helpful, rooms are nice, location excellent. Door in room made ours quite noisy (first night noisy guests in adjacent room). Sauna and swimmingpool not very inviting. No bathrope and slippers in room (usually they are free in 4 star hotels, but in this hotel they could be rented for 11 euro per stay)
The excellent staff and their reponse to queries. The steep internal stairs and no lift, or if there was one we weren't told about it, however, this was not a real problem for us but may be for slightly infirm guests
The location of the hotel.
Location, Parking, Friendly
Location next to the beach No bar, no tea/coffee making facilities in the room, no restaurant
Beautiful location, friendly staff, wonderful dinner and great breakfast buffet. Hotel was very clean, full of light, and fresh sea air. I actually re-booked my room to upgrade to the deluxe room (20 euro more) to ensure we had a seaview and balcony. While the view was great, the size of the room and especailly the bathroom was a bit small for the cost. Not a very big deal, though because everything else was wonderful!
closeness to the sea, quitness, good location and friendly service we booked a room for two and expected a double bed for two. we got two single beds. we put it together but was not comfortable. we could not find space to park in the autoparkl. Not having a fridge in the room in summer months was not good. There should have been internet available included in the price.
Quiet environment, good position for beach, modern and clean
breakfast beach no
A very pleasant stay at an ideally located, comfortable hotel. Very clean rooms and lovely soft bed with great sea views. Extremely pleased with the choice. :)
Well run hotel, pleasant staff, room clean and up to date, spacious. Excellent central location. Recommended for couples, unsuitable for children as location lacks entertainment facilities. All people booking this hotel must be warned about the strict enforcement of parking in Bergen. Permits are available at the hotel. Do not leave the car unattended while getting the permit. Buy a ticket or have a member of your party stay with the car or you will get a ticket!
nice, comfortable room, nice tv screen, good breakfast; right in the center of town
The location is just opposite supermarket, easy for me to buy something that I need during my stay there. None
Rooms, comfort and location. Nothing.
Reception and evening service staff were very helpful. Good size room. Upper restaurant had excellent service and food. Slight smell of the "drains" in the bathroom.
The location is in the centre of Bergen. Brilliant for walking and cycling holidays. Very close to the beach! Bergen is a very lively and lovely village!!!
Cleanliness of the room, hotel location
The room was nicely furnished, clean, quiet and comfortable. Access to my rooms balcony was blocked by construction material. Not handy for a smoker in a non smoking room.
Interesting style of room, close to train station Air Conditioning would have been better
The food is good and the rooms are very nice No problems
Quiet hotel, friendly staff, interesting decor in all the rooms. Good location for what i wanted. Decor was interesting...might not be to everyones taste!
The decor was unusual and mostly quite impressive, I did feel my 'luxury' room was rather sparse, the bed was comfortable though. The staff were surly and made me feel that I was a nuisance. Breakfast was only ok, no tea/coffee facilities
The room design and colours (Barcelona) the outside
Rooms were really nicely decorated. Hotel Staff was very friendly. Parking for free was nice. Would go there again. The couch in the room was absolutely not clean . Bed and bathroom were ok.
The theme rooms are fun, it all looks very extravagant For a hotel that pretends to have 4 stars, services like coffee/tea making facilities, room service and a little more information about what's available and what isn't would be nice.
Only spent a few hours at the hotel so did not sample the facilities but they looked good. The free Wi-Fi was refreshing.
Fantastic service, cleanliness of rooms, warm and friendly staff, and the breakfast buffet is the best in Holland. I love everything about this hotel...