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That reception stayed open late enough to check us in at an ungodly hour considering how long it took us to find the place we were worried they would have given us room away. It's ridiculously hard to find. We picked up a rental car at the airport in record time, only to spend nearly an hour trying to find the hotel, because it is so badly marked on the side of the road. What kind of direction is "we're behind the gas station"??.
Easy access from motorway, and located close to airport.
Staff is excellent & very helpful.
Cleanliness Very difficult to locate, I suggest a bigger/brighter sign, or better directions,
Near the airport. Nice host at the reception. Baby bed had a horrible matras! And please mention to take bus A or 19 from the airport and then get out at the first stop "Villa Rosa", cross the road with bridge, hotel behind fuel station.
Rooms were clean and big. It was very difficult to get to because of construction in the area. There was no remote for the TV in the room.
Fittings and furnishings were of a high standard, everything worked, the bed was very comfortable. The location is just about the worst you can imagine -- in a semi-industrial area. Even though it's close to the airport (almost adjacent), taxis there are very expensive because they apply a minimum charge of Euro 14,50 (18,00 on weekends), and there is no alternative way of getting to the airport, e.g. bus, shuttle or train.
Very comfy beds Access a bit tricky off the motorway
two blocks away from airport where we arrived after midnight.
Coffe making facilities in room were non functional and blew the electrics each time. In view of this we expected a coffee concession in the cafeteria. The reception staff were very helpful however.
The hotel may be geografically close to the airport but due to the road layout its a 10 min drive and taxi costs 20 EUR each way.
The staff were very friendly and efficient. Despite being called an "Airport Hotel" it is €15 by taxi. It is located at the side of a major road with no facilities nearby. Other people in the hotel had booked directly and paid less.
The hotel is modern and very nice. It even has a computer in every room with free internet access. It does not have a parking and the public parking (between 17-20 Euros per day) is 3-5 blocks from the hotel
Great room - good facilities. Bright, clean, modern and extremely comfortable.
The hotel was nice, and our children enjoyed the bunk beds in the room.
Right in the centre a of Malaga and a real "shoppers heaven" also close to the cathedral and other attractions. Lovely jucuzzi baths which light up. Great showers. Having a lap top in the room was a bonus. We found the staff at reception quite helpful. There are no safety rails on the bunk beds. In general the beds are quite solid. Breakfast was not worth the money. Alternatively there are a couple of nice cafe's in the area. As the hotel is in a pedistrian zone your taxi will not be able to deliver you to the front door.
Cleanlines of the hotel was excellent, breakfast good, Location is the best in Malaga. TV-rack was strange and inconvenient, you can easily break your toes with that. Wall rack would be much more convenient.
Location was great, rooms very modern No swimming pool but we already knew that
We have booked to stay in a 'sister' hotel in Salamanca in September
Location was fantastic, rooms were very nice No swimming pool
everything. and in particular the ensuite jacuzzi in the bath coffee machine was,nt working for breakfast. a bit petty, i know
A boutique hotel, right in the centre of old Malaga...............excellent
The Hotel, staff, room and location were all excellent. I liked the valet parking, nice touch. I had a room service meal one evening, it was very good, well priced and arrived quickly. I will definately stay here again. I'm being really picky here but newxt to the workdesk there is only one socket. l had to purchase an adaptor so that l could use my laptop and the desk lamp. The free WiFi connection always showed as 'poor' but the desk will always lend you an ADSL cable.
The best part about this hotel was the location. It was nice and quaint and very close to great shopping food and drinks. Only 15 mins from airport- 20euros. The rooms were a bit small. No irons available- must send all clothes to the laundry to be ironed at a pretty outrageous rate. The food was just okay. No late night menu. Went to the bar which stays open til 2am but no food there either. Teeny tiny pool with literally 6 lounge chairs.
every thing was perfect
Absolutely fantastic, 5* hotel excellent staff, we upgraded to Junior suite 101 ask for this if you want the perfect romantic break No coffee facilities in the room!
I thought the reception staff and the porters of this hotel were absolutely wonderful. They were exceptionally pleasant as well as being proud of their hotel and efficient. Our bedroom was on the first floor at the front of the hotel. Despite having double-glazed windows, it was dreadfully noisy. The street outside is very busy and the bay window in the bedroom seemed to draw the noise into the room in a way in which a normal window would not. It was a real nuisance and we were woken on and off throughout the night as well as early in the morning on each of the 3 nights we spent in the hotel.
Fresh hotel, fairly good location for shopping. Our room faced the main street outside and it was far from soundproof. In addition, as it was raining, the raindrops hit the arcroof of our window and it felt like sleeping beside a dripping bath-tap. When we told the hotel personnel about this it was no real interest in the subject.
Great loocation, and good value Front desk clerk rude, person who got us sandwich in the lounge very rude, and paking information confusing
The location of the hotel is excellent in relation to the city centre. Lots of noisy building work going on close to the hotel.
Location. Great for exploring the city. Was put in room at front of hotel looking onto the street despite requesting room with a view. When asked to change, it was a bit grudging and was put in smoking room that was small and poorly cleaned - dusty and also found sock of previous occupant under bedside table. But the view from the back of the hotel is brilliant. So, if possible, ask for room at back of the hotel on the fifth or fourth floor. Bathroom was spacious in comparison to the room. Breakfast was disappointing - very limited and poorly prepared hot food of any kind. Awful bacon and scrambled egg. Good on pastries (not my thing) but rest is mediocre.
I was impressed by the friendliness and efficiency of the staff, particularly on Reception. I had a slight problem when paying my bill. Was being overcharged but the bill was adjusted to my satisfaction.
Location of hotel was great, very central to everything we wanted to do. Staff extremely helplful and friendly . We had a very good sized room and the overall cost was excellent value for money.
Very nice and comfortable room. Very kind and available staff. Free minibar. Close to the city center. They are missing transportation to the airport. Breakfast should be included with those 4stars high rates.
Location, cleanliness, staff, easy to get to from the airport Nothing
It is a nice modern, clean and up to date hotel that is ideal to visit the city of Malaga
It was a nice hotel - the bathroom was nice, the sleeping space was comfortable. I felt safe in the hotel area.
Central convenience to Malaga Be aware that they are rebuilding the 3rd & 4th floors of the hotel. There is lots of noise during working hours and a crane over the roof top pool! If you just use the hotel for a base its not a big issue but can be annoying.
the location of the hotel and the comfort of the room and it was esy to find
Good quality breakfast and almost sound proof rooms - shower was excellent. Slide from first floor to cocktail bar was fun.
Close to railway and bus station No acceptable diner facilities
The decor is superb. I loved the slide down to the reception and actually used it. Staff on the counter were excellent and very helpful. As an Australian we have tea and coffee making facilities in our hotel/motel rooms. We like to be able to have a cup of tea in our room.
I enjoyed the breakfast very much (and the breakfast lounge)! the receptionist.
Very good Location. Nice design . Staff very helpfull and friendly. Will come back again. Good breakfast.
The quality of the facilities and breakfast. The staff was quite slow at check in and not really helpful when needing information.
The bed and the shower were excellent. Also the location. Air con v.good. Lifts v.good Coffee was very poor quality. Breakfasts slightly chaotic and disorganised. Staff mostly indifferent.
Incredibly friendly staff at the restaurant, made a good meal a great meal.
Very easy access to airport. Great breakfast and service. Close to waterfront. Although the shopping in the train station was fine. The reason shopping outside around the hotel. Area around hotel was not very clean.
Extraordinary hotel with excellent staff and intriguing design! Location could not have been better and the restaurant was first-rate! A treat for the senses!
brand new hotel, ease of access to/from airport - city centre
I thought the hotel was very clean and the staff were friendly. We were only there for two nights so didn't get to see very much but we were happy there.
Excellent room design. No prior guidence to the parking lot has been provided.
Clean room. Comfortable. A 15 minutes walk from the center. View is not great (harbour).
Convenience to the airport. Service could be improved especially in the dining room. It was very slow with on one occasion two of the staff chatting away while I was waiting for someone to come to me. Would have liked tea/coffee making facilities in the room and also more English entertainment channels on the TV. Was disappointed as one reason I booked this hotel was it advertised having an indoor pool. When I went to use it I couldn't turn on the lights & also the water was cold. Another disappointment was I was leaving at 6.30am one morning but couldn't get any breakfast as room service was not operating until later & dining room not open until 7am.
easy car parking
Location & ease of access
How clean and comforting the hotel was and the food was very good, staff friendly too
Near the Train Station, Shopping area and Beach also free wireless internet service inside the room and all hotel.
Excellent location for our cruise adventure Nothing...excellent hotel
Hotel was lovely We felt we were overcharged by the taxi driver from the airport.
I liked the comfort of the room, the excellent facilities, and the helpfulness and friendliness of the staff. I have no complaints.
It`s within easy reach of the main sites of interests and city facilities. It`s roof top swimming pool and restaurant are idyllic! It does not have its own garage but your car is parked by Hotel staff. A/C in the room was not efficient enough. In hot weather the room felt uncomfortably hot.
Excellent location and spacious bedroom The bed was not very comfortable, old & creaky!!
The location is excellent
This is probably the best hotel in Malaga, and we were afforded one of the best rooms with a viev across the harbour. the location is perfect.
The location and friendliness of front desk staff Extremely slow service in the bar, where we ate. The fact that the Atico bar was closed for a private function. The lack of a ramp at the front entrance with no staff to help with luggage, as we arrived.
Location of the hotel only cable internet in rooms, should be wifi
the fact that although the hotel was in the city centre it had a roof top pool so you could also s[end time relaxing and chilling out
complementary drinks in bar no internet, no dressing gowns no slippers no towels at the pool area all these things were offered prior to booking
Our room was too hot, preventing us from sleeping well, and when we opened the window it was too noisy to sleep! When we complained we were told that the air conditioning was not available at that time of the year. We would not stay with you again in the hotel before checking that this was avaiable for the time we planned to be in Malaga.
Rooms nice and big, very comfortable. Fabulous buffet breakfast! A swimming pool would make this hotel 100% perfect!
The excellent location, the comfortable, spacious room, the superb bathroom, the friendly staff (they let us keep our room for extra 4 hours when leaving), the cleanliness. Also the lovely Belem and other Christmas decorations, the wide choice of newspapers in the lobby (including ABC) etc etc Lack of coffee/tea-making facilities
Clean, modern and comfortable.
Location - Excellent but pricey breakfast
The location, very close to the amenities The noise! You can hear everything from other rooms. And the facilities are very poor. There is not even a shower cap in the bathroom.
staff were efficient and freindly and was in a good location - close to old centre and railway station
Internet should be free in every room, as it is in most hotels
Very pleasant, modern and elegant. Staff was friendly and helpful. We had a nice staying. Nothing to complain about.
The NH hotels maintain a good standard, I am happy to use NH in Den Haag and Malaga, as I know I will be well looked after
Spacious room and well maintained. Hotel Car Parking expensive. There is a public car park behind the hotel so probably much cheaper to park there yourselves.
the location was great, with an amazing view from our balcony
location was excellent relative to the beach and restaurants; the staff was friendly and bi-lingual; continental breakfast was wonderful; hotel was clean and scent free. The timing of the room cleaning service was irregular, it was therefore impossible to plan your mornings/early afternoon... the sauna, jacuzzi and gym facilities were only available between 4pm to 10pm from mondays to saturdays, I wished they were available at my leisure.
Staff extremely helpful, friendly & efficient.
friendly staff a bit further from centre of town than I would have liked
Staff were excellent. Receptionists really friendly and helpful. Perfect location for the beach and only 10 minute walk to the main toursit cites and town centre.
Its proximity to the city centre. It was not sufficiently clear that parking was off street by the hotel porter
Close to the beach for outdoor activities, hotel gym and easy access to the centre. Free internet access is very dependent on where your room is located in the hotel. I had no connection ap 50% of the time.
Apart from the location and the receptionist who was extremely professional and ready to help nothing else to mention. For a 4 stars hotel, the premises were poor, the bed for 2 people was 1.20m large! The ceiling had humidity spots and the smell in the room was not great. The air conditionning was making a lot of noise. Difficult to find and to access the hotel with the car.
the location of hotel is superb.it has amazing views and the staff are very helpful and friendly
Location - right out in the countryside (but see comment below). Very good food in the restaurant - best roast pork we've had outside Castile, delicious olives and oil from the hotel's own olive groves. Sympathetic modernisation of a beautiful old building - the original frescoes on the ground floor are currently being restored. Location map on booking.com makes it look as though the hotel is a lot closer to the centre of Antequera than it actually is.
Superb rooms and wonderful surroundings Restaurant food & service average (1 starter was burnt but still served).
This Hotel is for conventions and groups. There is no terracce and far from the centre
the ambience and location were fantastic, great value for money, and wonderful spa facilities.
Great facilities, restaurant, and location. Try to avoid rooms 1 through 9 - they are down low, don't have internet access.
The Hotel was very comfortable the food was excellent and the staff were very helpful. The Restaurant staff were excellent both in being very helpful and the manner in which they waited on the table. I did think that there ought to be a list somewhere of the Restaurant opening and closing times,and also to explain that on the half board you only get a very limited choice in the Evening,because if we had known that we would not have booked half board for the 1st night,which we subsequently cancelled for the 2nd night,and enjoyed a lovely meal from the a la carte menu.
Size of room, location, room design Noice from the street
The street noise was neverending with people coming out of pub,clubs,refuse being collected, streets being hosed and tables and chairs being put out. We got no sleep.
Design, comfort, roof top pool area No films available on tv and small tv
Great location. Larger than expected rooms, and bathroom. Very clean. Would have preferred a larger bed rather than two twins (on wheels) pushed together. Very small balcony, and pool.
Great location. The staff was very kind & helpfull (especially Miguel in the reception). Nice & clean room.
The location (in the town center) and the hotel staff making your stay agreable!
I have visited the hotel on a few occasions before and I would recommend its central location Reported broken hairdryer ( it smoked when plugged in) never replaced.Kettle in room broken replaced with another broken one.Towel rack in bathroom had screws hanging from wall.Hotel seemed to have a very low level of staff and so very not able to deal with guests as one would expect.I ordered poached eggs on final morning as breakfast for my wife and I. Eggs never arrived despite asking twice, was still charged 32 Euros!. I complained but no satisfaction given just empty "We are sorry". No rebate on breakfast charge though.
Cental, style modern,
The location is excellent and the quality also. Exceelent choice for a long weekend.
Great location near restaurants,shops and historical venues. Good food. Rooms were clean and modern. Staff was very helpful. We asked for and were given interior rooms that were very quiet. No irons or ironing board in the room and when we were given one on request, it twice shorted out the electricity on our entire floor (which is probably why they're not in the rooms to begin with). They do have an ironing service in the hotel which we didn't use.
i liked only two of the staff members. The beds were comfy. Showers were nice. Food was pretty good as were the prices of breakfast. The housekeeping and staff and laundry services were perfect. Too much money for what we got. Management is lacking. Pool is a bit too small. Got ignored in the dining area. Really loud construction right next to us on the street by us.
Grade A service and food
Only 10 min. of the middle of the old Malaga shoping area.
Brand new hotel that was a typical 4 star hotel. Very nice staff. Pet-friendly (which is always nice).
Good location, walking distance to city centre and most attractions. Very nice bathroom, comfy beds, A/C very good. Relaxed atmosphere. Helpful staff, and the breakfast was very good. Only a minor thing, the roof terrace was closed as our stay was in October. As the weather was so good it would have been nice to use the jacuzzi and sun loungers.
very centrql,walking distance to all tourist area, quiet, and rooms very comfortable. would like to have jug kettle to make tea or coffee.
the room was good and spacious, nicely styled. The staff were very very friendly, always someone on hand to give advice about the local nightlife and travel timetables. Couldn't fault them. Didn't try the bar as it didn't look too enticing, they have a lot of space that they could do a lot more with - it is a lovely hotel but could be lovelier. Not much of a negative, me just being picky
Clean and well appointed. The beds were very comfortable. The satellite television offered a wide range of channels. Good location not far from Railway station. None noted.
It was near the port for our cruise trip The dining services were very basic
Very good location (close to the direct train to the airport, and close to the main bus/train station) - 10-15 min. walk to the city centre and the main sights. A clean, well-maintained hotel.
Yes Hotel Lobbies are not air conditioned and room A/C's also work very slow, not as per 4 star standard
Location very good, the cafe next door provided good food and other eating places were close by. Quiter than expected. Great views and an interesting building. All staff very friendly with one exception.
Hotel is clean and pretty No bell hops. Had to deal with my own luggage in a 4 star hotel. Restaurant is tiny and smoke filled. Impossible for a non smoker. Hallway smoky (cigarettes) on top floor. Understaffed. No bathtub only a shower. Did not respond to any e mails before arrival. The customer is not always right here.
the staff were most helpful and answered any questions nothing was too much trouble.The bar staff were particularly happy and it was a pleasure to be in their company.
The location, the large lobby area, the excellent breakfast, the size of the room, the toiletries in the bathroom. Having to pay in advance and the indifferent check-in service however these minor issues didn't take away from the overall good impression of this hotel.
Near to train station , easy to find Also Clean towels every day
Modern and sleek lobby, eventually received free wifi after talking to front desk Bed was too firm- like sleeping on hardwood. Bathroom was impossible I take a shower without the floor becoming soaked. The location was convenient for the train, bus station and airport but an otherwise unremarkable and undesirable location for siteseeing
Well located for shopping and local amenities
Relaxed atmosphere, rooms confortable, breakfast very good.
friendliness and accomodation of a delayed check out WiFi and LAN did not work
Great staff, nice hot tub area, ten minutes walk from the city sights. Across the street from the major rail and bus station, very convienent. No pool.
The facilities were very good and it was a relaxing place to stay. Our non-smoking room smelt of smoke and this didn't disappear during the length of our stay
The bathroom was quite lovely, and there were some nice touches to the room overall. It was comfortable, but nothing special. We were told our room came with a king-size bed, but instead we got two pushed-together doubles. The bathroom sink plug was broken. Front desk staff seemed pre-occupied and weren't very helpful or interested in their jobs.
clean and pleasant rooms, centrally located, courteous luggage storage
Check in was very easy, although slightly out of the main drag of things, but we only choose this for its closeness to the port There could perhaps have been reference to where the breakfasts were held. We were not told this at checkin and only by following another guest.
The hotel is nice. The view from the room on the sea is beautiful and you just have to cross the small road to get to the beach. And it is quite near to the center and train station. And the breakfast was good as well.
The proximity of the hotel to the beach was perfect, just a quick, short walk and there your were. The room and the view from the room was excellent. The staff were extremely courteous and helpful, even helping me with my Spanish when I did not know the correct word to use. The cafeteria and restaurant staff were extremely friendly and took time to ask us if we were enjoying ourselves in Torremolinos and offering any assistance. It was a great stay. Absolutely nothing!
location,breakfast,facilities,staff. Parking spaces very few
Poor attitute of the people at the reception desk. Their lack of adhearance of meeting there advertised commitments.
The View from my balcony The room next door seemed to be used for airline staff and was very noisy early in the mornings
The staff were very friendly and helpful. My hotel room was very comfortable and clean with a lovely sea view. I would definately stay in this hotel again.
The rooms were clean and comfortable, the balcony and view were great, and the food was very good. We had the breakfast option. None
Suprisingly nice and helpful staff in view of beeing a large hotel with a lot of guests and traffic in the reception. Nice clean rooms. The beach is a cross the street :-) Fast elevators (we stayed at the 8th floor) Nice sea-view. Wery busy in the restaurant at breakfast during "rush-hour" but efficient.Nice selection and good food. Order your eggs by the chef, as you like them :-)
Good quality hotel across the road from the beach
I enjoyed the beachfront view from our room. The room was clean and had what you would expect from a European hotel room. I'm not a breakfast eater, but enjoy a cup or two of coffee in the morning, was disappointed that there was no coffee machine in our room. When I went to the snack bar, I was unable to get a coffee to take away, I would have to sit there and drink it.
A suberb hotel. Rooms (and other facilities) are big, nice and clean. Really nice area for families with children. A park with animals and playground right outside, 50 meters to the beach promenade, which also is full og playgrounds for children. The hotel is not in the city center, but it's easy to take a bus (16) or a taxi to the center.
The fridge in the bedroom just didn't work and made a lot of noise and there was no english tv. In the event of no english tv it would be worthwhile providing a dvd player to rent or for free.
I liked very much the hotel itself,its design,the room, big and spacious, and the breakfast,although expensive Its location was veri good to just cross the road and relax at the beach, but slightly too far from the city ventre,if you'd like to go on foot
the room was excellent and clean and staff were very helpful and friendly. that the restaruant wasnt open in the evening and was very limited for snack and food so we had to go out to eat. We were also very suprised that there was no pool or area to realax outside, it was warm weather but not warm enoughn to swim in the sea and we would of liked to have sat by pool and relaxed. would recommend but maybe jsut for an overnight stay if in off season
The hotel was very clean and the rooms were light and airy. The AC worked well. Staff at the reception were very pleasant and helpful. Location was 25 mins walk from historic centre but right by the beach. Better options for city centre hotel, but great if you dont want to be in the centre. Hotel bar was limited in options, but breakfast was good.
Staff were extremely helpful with train and airline changes. Also the proximity to the beach and great restaurants was wonderful. Size of the room, closet, storage space and having a frig were great. Free internet access also great.
free parking on the street the hotel charges a non refundable 10 euro deposit when using booking.com. However, the hotel markets the rooms as free cancellation. Be careful when booking. The rooms are large and average. On the night we were there, there was no heating or air conditioning. Open window let in a few mosquitoes.
WiFi included in price of the very excellent room, very good hotel garage for traveler with the car and hotel is on a beach location - beautiful palm trees and park. Makes you really enjoy the stay in Vincci Malaga.
The style and condition are really good as well as the location. The manager was always on hand and was very helpful without being asked. Need to crank up the airconditioning during warmer spells and problems with wi-fi
The hotel is clean and comfortable with its design. The breakfast is also nice. I enjoyed the stay during my vacation there. I'd suggest my friends to go, too!! Good!
Room was very clean, lots to do for young familys good value for money we would book again.
Location is good because the bus station is very close the hotel and easy to move by bus. The training room eas out of order during our stay,but there was no information in the site and in advance.
location of hotel also the excellent buffet breakfast
We found the apartment very comfortable and the reception staff were extremely helpful. Also the prices of drinks etc didn't appear to be overpriced, unlike some hotels. Also it was a nice surprise to find that they offered cooking lessons!
a very relaxing hotel ,comfort and clean . it is realy a nice hotel.
i liked sea view , animation for all ages from kids to adults , appartment is very nice , clean , equiped .
excellent poolside area, plenty of loungers, clean pool, easy access to beach. room at front overlooked road and was a little noisy. some breakfast items could have been better - tinned mushrooms, no fresh juice etc
Quite a relaxing hotel,you could feel at home in it. Did not like the way two single beds were put into such a small space, too confined. Needs a rethink on the layout. No washing up liquid or washing up pads. A few tea bags and coffee sachets and a carton of milk in the fridgewould be nice. little things mean a lot.
Everything is there, fantastic value for money , great service , comfortable room, fully equipped kitchen and fitness center with sauna. Can't say anything about the food, as we were on SC basis , but coctail bar was good too. Main and only inconvenience - no WiFi or LAN connection in the room. Hoped to do a few things while on holidays, but WiFi was only available in the bar, full of happy and loud people, which is very atmosferic, but makes it difficult to work.
We had stayed further down the coast and wanted another night near Benelmadena. We know the area very well and knew the location of the hotel and have always thought it was in a wonderful spot and we were not dissappointed. The staff were fab on arrival and allowed us to check in early . The rooms were ideal with everything you needed --shame we couldnt have stayed longer . Nothing