Guest reviews
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Overall Rating
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9.3 "Food is to die for."
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8.0 "Great service."8.4 "84% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." -
7.8 "Good location."9.1 "91%
liked the proximity to shopping ." -
4.7 "Rooms are not good."4.1 "59% said
rooms were dirty ." 1.1 "89% thought they werepoorly maintained ." 3.8 "62% said thebathroom was dirty ." 2.0 "80% hadproblems with the shower ." -
3.5 "Not very clean."4.1 "59% said
rooms were dirty ." 1.7 "83% thoughtit was rather dirty ." 3.8 "62% said thebathroom was dirty ." -
2.2 "Horrible vibe."0.3 "For 97%, the
lobby entrance was sub-standard ." 3.3 "67%criticized the unstylish hotel ." -
1.9 "Terrible amenities."1.7 "83% thought the
building wasn't nice ." 0.3 "For 97%, thelobby entrance was sub-standard ." -
0.6 "Awful breakfast."
Overall Rating
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7.8 "Good service."7.7 "77% found the
staff to be very friendly ." -
7.5 "Good location."
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5.1 "Rooms are ok."
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3.7 "Not very clean."4.4 "56% said
rooms were dirty ." 1.8 "82% thoughtit was rather dirty ."
Overall Rating
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8.0 "Great service."
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7.3 "Good location."
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4.8 "Rooms are not good."
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3.6 "Not very clean."
Overall Rating
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8.0 "Great service."8.7 "87% found the
staff to be very friendly ." -
4.3 "Rooms are not good."
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2.0 "Terrible amenities."
Overall Rating
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8.0 "Location is great."
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7.9 "Good service."8.3 "83% found the
staff to be very friendly ." -
4.4 "Rooms are not good."3.7 "63% said
rooms were dirty ." -
3.3 "Not very clean."3.7 "63% said
rooms were dirty ." -
1.9 "Terrible amenities."1.7 "83% thought the
building wasn't nice ."
Recent reviews
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6.8review from
I liked most of the staff. They were unusually proactive and friendly. The bed was very comfortable with great pillows, etc. Although I had reserved otherwise, all they had available was a smoking room, which was a bit suffocating, but eventually you get used to it. At 245 am, the front desk checked in a man with a key to my room. I woke up to him walking in, turning on lights, and you can imagine that the startle from deep sleep was sufficient to make it impossible to fall back asleep. When I inquired with the front desk, the gentleman (who quit his job that very night) laughed (literally) and said that the computers had gone down and "that just happens sometimes".
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3.3review from
Do not stay here. Stay somewhere else. Shortly after arriving, my girlfriend discovered the toilet was stopped up. (It had not yet been used by either of us.) She went to the front desk to report it, and instead of a manager or maintenance person coming to our room to fix it, she was handed a plunger. Other tenants were very loud - in the rooms across the hall, in the room/hall above our room, and in the parking lot, all throughout the night. The two chairs in our room were completely covered with stains, and the place was generally a dump. The card reader at our end of the building did not work at all, so using the entrance closest to our room was impossible. I'm not the kind of person who usually leaves a review, even if a hotel is very poor, but the lack of any type of service or reasonable response to a legitimate problem here was very upsetting. The next time I am in Alpharetta, I will be staying somewhere else.
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8.3review from
Management staff was very accommodating,friendly and professional. I had reserved a queen size bed but upon arrival I was told there wasn't one available so they upgraded me to a king at no extra charge. That was very classy. It would have been nice to at least have a visit from housekeeping, but I understand the need to keep costs down.
