Pros: Enterprise was very accommodating. They did not have the car I booked but very quickly upgraded me, at no charge, to a larger vehicle. The staff was all very nice and friendly.
Cons: I have a tight budget so of course, I would love to save a little more money.
Sep 24 2016
Cons: It was an act of congress to get everything set up ?! Tons of forms , all kinds of paperwork, I've bought cars with less ??
Took me hours to get all that was needed ??
Left 4 hours and about 40 miles going to get all this stuff ??
Made my hotel reservations with 5 minutes to spare , after I'd already had to change them because I wasn't gonna make the original time ?! Customer service was friendly and promised that we'd be taken care of and discounted, but as of this day , I haven't heard or seen anything ?!?!