AC was not working well. It won’t stop by itself. When you need fresh towels, need to pick up yourself downstairs. Staff have great attitudes but provided limited service. The breakfast is the best part of the whole experience.
3 stars
Hilton Garden Inn Atlanta North/Alpharetta
Photos of Hilton Garden Inn Atlanta North/Alpharetta
Overview
The Hilton Garden Inn Atlanta North/Alpharetta hotel is in the Windward business district of this North Atlanta, Georgia suburb. The Hilton Garden Inn hotel offers easy access to Georgia 400 and is 35 miles from Hartsfield International Airport. Easy access to Georgia 400 makes Atlanta attractions such as Turner Field, World of Coca Cola, Six Flags Over Georgia and the Georgia Aquarium convenient. This Alpharetta hotel is 5 miles or less from North Point Mall, Wills Park Equestrian Center and the Verizon Wireless Amphitheatre at Encore Park. Other convenient attractions to this Alpharetta hotel include: Alpharetta Antique Shopping (5 MI), Lake Lanier (20 MI), Metropolitan Club (2 BLK), North Georgia Premium Outlet Mall (20 MI), Polo Fields and Country Club (7MI ), Stone Mountain (20 MI), The Cooler (7 MI), Wills Park (5 MI). When guests are ready for relaxation or fun, the indoor pool and fitness center are available. Others may choose to head outdoors to a nearby nature trail. The Big Creek Greenway offers just over 6 miles of relaxation for nature lovers. Alpharetta golfing is also a popular past time! With so many courses convenient to this Alpharetta Hilton Garden Inn hotel, you couldn't find a better location to book your overnight accommodations. Several Alpharetta golf courses are only a few miles away such as the Golf Club of Georgia, Atlanta Athletic Club, and Trophy Club Country Club. The Hilton Garden Inn Atlanta North/Alpharetta hotel is certain to please the busy executive or leisure traveler with our array of special amenities which include complimentary high-speed Internet access, 32-inch LCD flat panel television, in-room hospitality center with microwave, refrigerator, coffee maker, two dual line phones with voicemail and data ports, large work desk, ergonomic chair, On Command video, TV video games, complimentary HBO, complimentary USA Today each weekday morning, heated indoor pool, whirlpool, fitness center and complimentary 24-hour business center. Convenient businesses to this Alpharetta hotel include: ADP (2 BLK), ETrade (0 BLK), General Electric (0 BLK), Hewlett Packard (.05 MI), IBM (1 BLK), InforGlobal (1.5 MI), McKesson (2 BLK), Ryder (0.5 BLK). The Hilton Garden Inn Atlanta North/Alpharetta hotel offers 3,600 square feet of event space with floor to ceiling windows accessing our outdoor patio and courtyard that accommodates up to 150 people as well as custom catering services. The Great American Grill Restaurant serves freshly prepared breakfasts as well as dinner and evening room service. The Lobby Lounge is open each evening. This Alpharetta, GA Hilton Garden Inn offers the Pavilion Pantry, which has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. If you choose to eat out, the Hilton Garden Inn Atlanta North/Alpharetta hotel guests will find an array of restaurants nearby. Complimentary shuttle service is available within a 7 mile radius. Come experience southern hospitality at its best and extraordinary service at the Hilton Garden Inn Atlanta North/Alpharetta hotel. Looking for a great deal? View all of our Hilton Garden Inn Atlanta/North Alpharetta hotel packages & special offers currently available. ***** Everything. Right Where You Need It. *****
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Garden Inn Atlanta North/Alpharetta
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Shuttle service (free)
- Business center
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Shuttle service (free)
- Airport shuttle (surcharge)
- Free parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Bathroom
- Shower
- Hairdryer
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Hilton Garden Inn Atlanta North/Alpharetta
8.3
Very good
506 verified ratings
Wonderful
272
Very good
71
Good
60
Okay
24
Fair
31
Mediocre
16
Poor
32
Summary of reviews
Guests say
Guests appreciated the friendly service and great location of the hotel, but many expressed dissatisfaction with cleanliness issues, including dirty linens and bugs in the rooms. The absence of breakfast options was also a common complaint, despite some guests enjoying the comfort of the beds and the overall nice atmosphere of the hotel.AI-Generated from customer reviews
Reviews(8)
Q&A(5)
Tips(10)
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Score by provider
8.3 out of 10
344 reviews
8.3 out of 10
93 reviews
9 out of 10
2 reviews
7.7 out of 10
8 reviews
All reviews
Pros (+) The bed
Cons (-) We han no a/c and the toilet kept overflowing and they had no plunger.
Cons (-) My second home or my home away from home. Thanks HGI staff - you’re great.
Pros (+) Great staff. Always caring and helping. Clean and good breakfast.
Pros (+) The staff at the hotel are some of the nicest people to be found anywhere. Also, the hotel is clean and comfortable.
Cons (-) The rooms are small. Not claustrophobic inducing, but small enough so that bumping into the edge of the bed frame is inevitable.
Pros (+) The bed was soft and the staff was amazing
Cons (-) The bed and blankets and entire room smelled like mildew. Also it was freezing even if I put the heat on and kids ran up and down the hallway slamming the stairwell doors
Pros (+) Quiet, clean, and quaint
Cons (-) Sink and bathtub had slow drains
Pros (+) The consistency of the brand is top notch.
Cons (-) The amenities in the room are beginning to show their age.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's health and safety measures?
The hotel has implemented daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas. Additionally, there are hand sanitizer stations and enhanced cleaning protocols in place.
Is there free parking available at the hotel?
Yes, the hotel offers free parking for guests, making it convenient for those traveling by car.
What can I expect from the hotel's dining options?
The hotel features a restaurant and bar/lounge, and food can be delivered to guest accommodations. However, it's important to note that breakfast is not included in the stay as advertised.
How are the beds at the hotel?
While some guests found the beds to be hard and uncomfortable, others mentioned that the beds were great and the rooms were clean and comfortable.
When is the best time to visit the hotel?
The high season at the hotel is in January, while the low season is in September. Consider these times for planning your visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Own Toiletries
Some guests noted that the provided toiletries were not sufficient or of the desired quality. Consider bringing your own to ensure a comfortable stay.
Check Room Type Upon Arrival
A few guests reported being assigned a different room type than the one they reserved. It's advisable to double-check the room type upon arrival to ensure it meets your expectations.
Explore Nearby Parks
The hotel is conveniently located near several parks, such as Webb Bridge Park and Wills Park Recreation Center, offering great opportunities for outdoor activities and relaxation.
Verify Breakfast Inclusions
Despite some guests' expectations, breakfast was not included for all room types. It's recommended to verify the breakfast inclusions at the time of booking.
Inquire About Early Check-in
Some guests were unable to check in early despite requesting it. If early check-in is important for your travel plans, it's advisable to inquire about this in advance.
Consider Noise Levels
A few guests mentioned that noise from neighboring rooms or the hallway was audible in their rooms. Light sleepers may want to consider this when choosing a room or bring earplugs as a precaution.
Utilize the Free Shuttle Service
The hotel offers a free shuttle service, which can be convenient for exploring nearby attractions or getting to and from the airport without additional transportation costs.
Confirm Air Conditioning Functionality
Some guests experienced issues with the air conditioning in their rooms. It's advisable to confirm the functionality of the air conditioning upon check-in, especially during warmer months.
Pet-Friendly Accommodation
The hotel allows pets, but charges may apply. If traveling with pets, it's recommended to inquire about the pet policy and associated fees in advance.
Location
4025 Windward Plaza, Alpharetta, GA 30005
What's nearby
- Webb Bridge Park2.2 mi
- Wills Park Recreation Center4.2 mi
- Fowler Park4.3 mi
- Trophy Club of Atlanta4.5 mi
- North Point Mall4.5 mi
- Ameris Bank Amphitheatre4.7 mi
- Archibald Smith Plantation Home8.2 mi
- Primrose Cottage8.8 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn Atlanta North/Alpharetta
Low season | November |
|---|---|
High season | July |
Average price (weeknight) | $122 |
Average price (weekend night) | $126 |
When to book a room at Hilton Garden Inn Atlanta North/Alpharetta
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hilton Garden Inn Atlanta North/Alpharetta
FAQs when booking at Hilton Garden Inn Atlanta North/Alpharetta
Nearby hotels and places to stay
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Value for money | 8.2 |
|---|---|
Distance to city center | 3.3 mi |
Nearest Airport | Atlanta Hartsfield-Jackson |
Distance to airport | 32.9 mi |