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The receptionist is helpful. She taught me how to walk from the hotel to the old town and the train station.
Friendliness and helpfulness of staff
We liked the spaciousness of the room. It was a good size for the 4 of us. They offered a good breakfast the next morning. Very nice interior of the main building. Lots of dark timber on the ceilings. Very nice dining room. Room was quiet and the beds were soft. We seemed to get bit by something in the night. I woke up several times to brush off the offending biters - but never saw any bugs. But my husband had some red bites on his legs later the next day . The kids loved it. We were disappointed that we were taken 2 doors up the street to an addition to the old hotel -- we had looked forward to staying in an "old" hotel. We got the new modern addition -- which was fine but we would have liked to know ahead of time. Also the dining room was closed for dinner -- we got there late enough that we had to go find one of the only 2 restaurants still open for the season and we were tired enough we'd rather have not had to do that.
The food was the best we have encountered in Germany I had room 42 I think it was outside and there should be a light there to allow easy access to the key/lock.
Good location and breakfast was nice. Dinner was also good value. The lighting in the bathroom was sub standard.
The breakfast buffet was fantastic. The room was fairly ordinary, it didn't have the character of the main building. Ask for a room in the main building. Also, the beds were extremely soft.
Easy to find, small and comfortable, easy to park, quiet, large room, good beds, breakfast included
The room is big, and the breakfast is delicious. The wifi there doesn't work will, hard to get in any page that have to sign in.
We liked the cosy design of the room and the hotel and general, the situation in Alsfeld and the breakfast very complete! The staff of the hotel didn't speak English.
Peaceful quiet area plus accommodation was clean and comfortable, especially after such a long drive we had that day
We were at the hotel for one night, and for that night there was no water. Therefore, we were not able to a lot of the facilities. This is not the hotels fault and they were apologetic, but there was no attempt to give a discount for this fact. Also, when we had our candlelight dinner, the table cloth was dirty, we drew this to the attention of the waitress who gave us a free drink.
Nice cocktails. Warmed welcome. Good internet connection Just a few english communication
Excellent accommodations and atmosphere. Good value for the money.
Very comfortable hotel in quiet surroundings Somewhat impersonal compared to other hotels. Our booking was incorrect at the hotel and we were kept waiting for sometime before it was sorted out.
Friendly, relaxed staff. Good traditional German restaurant part of the hotel. With two children it's often hard to find a hotel room that will accomodate four, and two double rooms can be ruinously expensive. They had a large, comfortable room which easily accomodated the four of us.
The hotel is perfect when driving through Germany, its just a few minutes from Autobahn. there is a big playground for the children. The restaurant was charming. Its a quiet place in a very smal village. We enjoyed our stay!
Nice room with good space for 4 people. Lovely balcony. Quiet location. Would like to stay there again for a stop over.
the german spirit no internet facilities
Excellent hotel, modern immaculate room and most attentive, accommodating staff. I will definitely be back and will recommend the hotel unreservedly.
Breakfast with local products
the lovely room and beautiful bathroom and the dining experience at a very good price nothing, it was all good
Comfortable and good food. No screens on the windows which allowed bugs to come in.
Nice area/city even if we just stayed one night and rather close to the motorway/autobahn (we were travelling to Austria). 2 things: never got a family room with 4 beds - just got 2 rooms in a very old annex (needs total repairment) also it was hard to find when dark (perhaps some easy 'findtheway' could be written on the booking.com confirmation.
Very nice location, nice clean rooms, food also very good. We used this as a one night stop on our way to Eurodisney and enjoyed our stay so much that we booked it again on the way back home.