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Loved the design , spacious rooms , comfortable, breakfast was ok . Staff could be more nice and helpful ! The room was not ready at 2 o'clock , check in time !!! For a 4 star hotel , it 's not admissible !!! Location not so great .
Very clean, polite and perfect for what I was looking for. No, nothing except it would have been nice to have Wi-fi in the room not just the looby/restaurant area.
I enjoyed the cleanliness of the room and the facilities. Breakfast was excellent!
Hotel was modern, rooms excellent and breakfast excellent. Did not eat in the restaurant. Away without kids so nice and quiet to relax. Not really suited for children. About 20 mins walk to centra of Alvor. Not really, however a suggestion would be to have a couple of more English channells on the TV. Hotel was quiet, maybe half booked so there was no social atmosphere in the Hotel/Bar.
Hotel was modern and well presented in all areas, with spacious, well equipped accommodation. Buffet breakfast was superb, with great selection. Staff were all friendly and helpful. We loved the relaxed, tranquil atmosphere of this hotel. The pool area is functional but unimaginative in design. Landscaping around hotel is a bit sparse and not very well maintained in places (lots of weeds), which is out of keeping with high standards throughout the other areas of the hotel.
Everything was excellent, - rooms, staff, pool, location. Best hotel I have seen in Algarve ! By miles..... Well, the restaurant could have stayed open a bit longer. Guess it will during high season.
It's calm, the rooms have a good design, the breakfast is very good with a lot of variety. The hotel is new, however the walls of the apartment were in bad shape. The breakfast have a lot of variety and it's served until 10am, however at 9am there were no more croissants and some other food and they didn't replace it.
Beautiful hotel apartments the best i have stayed in. So clean and clean towels every day. Everything you need in a kitchen Kettle, microwave, toaster, iron, etc ...and a big fridge. The bed was beautiful with plasma TV which you could swing around to watch in bed or on the sofa. Its as nice if not better that the photo on web page. Everthing was great we had a pool view which got the sun in the morning up until noon. When i retrun next time i will ask for a carpark view as the sun was here all evening and the balcony was huge and it would have been nice to sit out in the evening sun.
Very modern hotel with excellent in room facilities - fully equipped kitchen - well designed rooms - great shower - roomy, bright, airy feel to the place - Very good breakfast buffet. Electronic safe in each room which would normally be provided free of charge (in Irish hotels) costs approx €2.40 per day - not the money at issue here but we had just paid €640 for the weeks stay and then had to go back down to reception to "fork out" again for something that would normally be included.
no service at the pool, could not even buy an ice cream
the place no
excellent service from hotel staff this together with superb breakfasts made my stay an enjoyable one. would recommend to friends nd family thought the bathroom facilities were a bit dated and needed upgrading
We liked the renovations to the rooms, especially the big window to make the bathroom lighter Unfortunately not all the work was complete, no indoor pool yet. No internet connection but we could go to alternative hotels for these
It was only a short working visit but the staff were pleasant and helpfull, the breakfast good and the beach location excellent
The location of the hotel, literally a handful of steps from the beach, could not have been better. Although we booked B&B we chose to have our first night's dinner in the hotel & were so impressed by the quality & variety of the food we eventually ate in every night of our stay there. The route between the hotel & centre of Alvor left something to be desired. The pavements, in places, were poor or did not exist & the 10 - 15 minute walk was through a poor collection of modern holiday dwellings & retail units, many of which unoccupied. There were also a number of high rise tower blocks immediately adjacent to the resort which spoiled its appearance.
check-in is at 14:00, but we waited until 15:00
breakfast was very poor
The location is fantastic. It sometimes seems like a senior-citizen resort with the age gap of guests
Hotel is old. Stuff was laizy or there is not enough of stuff to clean room in time. I hope next year after removation it would be much better.
Design and cleanliness of rooms and hotel in general coupled with excellent location. thought eveneing entertainment could be better
Great location, a couple of minutes to the estuary and all the seafood restaurants and just over ten minutes walk to the beach
Price was probably the only positive factor. Ground floor rooms with no natural light especially in the bedroom which looked out onto an internal courtyard which was noisy with people//birds.
Value for money, cleanliness and amount of space Location up steep hill not suited for elderly or physically unfit
Nice location ,nice staff the beds were not very good we had 11 year old staying with us and the spare bed was useless
location was brilliant.in the heart of Alvor and close to everything.pool was small but kids still enjoyed it.its partially in the shade which was great for kids to keep out of sun.pool room beside pool was great as we could keep an eye on kids.apartment was spotless and a nice size.staff were very helpful and very friendly.crazy golf on roof was great fun for kids. the only negative things (which were only minor)were that there didnt seem to be enough sunbeds and the sunbed area is quite small.our apartment was on the ground floor and there was alot of noise very early in morning which seemed to be mainly staff however i would still stay here again
Great location close to all the restuarants/shops and a short walk from the beach. Accomodation is pretty basic but very clean and fit for purpose.
Nice location near the city centre, just 5 min walk to the beach. Helpful staff and clean rooms.
The location and the excellent facilities
They had a lot of facilites for the children and I liked the lay out of the place
The cleaning lady was very nice and did our room in a different hour so that our baby could take his nap on time. The outside pool was salt and not chlorine, which was great for our eyes and baby's skin. Great location and easy and nice private access to the beach. Great beach. The room was very large with a large bathroom. The TV was correctly sized for the room, had a nice channel selection and one channel with kids programs (BBC Four). Breakfast had a nice variety and was plenty. The pillows were very uncomfortable. The decor was outdated. Dinner was too expensive for what it offered (both a la carte and buffet). After 9 a.m. there was a queue to get table for breakfast. It was hard to get long chairs by the swimming pool because guests would "reserve" them with a towel in the early morning and keep it "reserved" throughout the day.
Very kind personnel. Very good food. The swimming pool is great. Location is good - quiet and close to the beach. No frigobar in the rooms. Room service does not have any hot food after 10pm.
its location by the beach, very comfortable. no
The reception staff were very helpful no complaints
The large open spaces within the hotel grounds and the ample supply of sun-beds with free towels.
Everything about the hotel. Breakfast in the morning was a bit of a srum.
The position of the hotel was very good,with just a short walk to Alvor Harbour I was very upset that I could not use the indoor pool as it was undergoing maintenance and I booked the hotel because it had an indoor pool.the food in the main dinning room was not 4 star
Close to a good beach. The room was large and clean. The balcony was a great place to enjoy a good book.
We had a clean, comfortable room, a very nice choice for breakfast, and in general the Hotel is both convenient and relaxed/informal. We had no occasion to call upon the staff for any special requests, but are confident that if we had done so, we would have received a swift and efficient response. Due to travel difficulties we arrived at the Hotel after 10 p.m., as did two other couples. The restaurants were closed and room service finished at 10 p.m. All that was available for us, therefore, in the way of refreshment was coffee which we could purchase at the Sunset Bar.
Good spot to take the family or a group of friends for a week in the beach Some lack of car parking space
We had one night in first allocation, too cold, no sun. Second allocation for duration of stay sun most of day, scorchio Very basic, lack of adequate utensils for self catering, very uncomfortable bed/settee in lounge, limited tv channels,good washing machine but no iron/ironing board, had to dismantle and unblock sink waste myself.ALL Ameneties closed.
Services (swimming pool, mini-market,etc...) to pay 1,50€ for a cuchion for the pool chair. And the the surreal situation of the WC... no lighting installion whatsoever... i mean.. we had no light there, and was not the case of a damaged ligh bulb.. cause there wasnt one!