New American Inn & Suites

The rooms are equipped with a refrigerator, microwave, and a comfortable bed for a pleasant stay.

Yes, the hotel offers free parking for the convenience of guests.

January is the low season, offering a quieter atmosphere for those seeking a more relaxed stay.

The hotel ensures daily housekeeping and disinfection of high-touch surfaces for a clean and hygienic environment.

Guests can check in anytime after 3:00 PM and check out anytime before 11:00 AM for flexibility during their stay.

Several guests reported that the smoking rooms had a strong odor, contrary to what was initially communicated by the front desk staff.

The hotel is conveniently located near various attractions, including Honda Center, Flightdeck Flight Simulation Center, and Disneyland Park, making it a suitable choice for those planning to visit these places.

Some guests recommended checking the room amenities before booking, as a few rooms were reported to have missing or inadequate facilities, such as a small refrigerator.

Several guests mentioned issues with cleanliness, including dirty rooms, stained beddings, and unclean bathrooms. It's advisable to inspect the room upon arrival and report any concerns to the staff immediately.

Some guests highlighted maintenance issues such as missing door trim, noisy beds, and small bathrooms. It's recommended to inquire about the room condition before booking to ensure a comfortable stay.

A few guests mentioned noise-related issues, including loud air conditioning, bright parking lot lights, and lack of soundproofing. Light sleepers may want to consider this feedback when choosing a room.

Some rooms were reported to lack basic amenities such as bedside lamps, drawers, and fire alarms. It's advisable to confirm the availability of essential features when booking a room.

Several guests expressed safety concerns, including exposed wiring, uncovered breaker boxes, and mirrors on the ceiling. Guests should prioritize their safety and well-being when considering this hotel.

A guest reported challenges in obtaining a refund after encountering multiple issues with the room. It's advisable to clarify the hotel's refund policies, especially for last-minute cancellations or early check-outs.

Due to the range of negative feedback, guests may want to consider alternative accommodation options in the area, especially if visiting for a special occasion or with high expectations.