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Cons: "Sat our family apart even though we have a 3 year old. She initially was by herself. They eventually let one parent sit with her. This is after we made reservations to all sit together."

Pros: "Efficient"

Cons: "Better way to notify dep is out of Intl terminal"

Pros: "Everything went well, as expected."

Pros: "Nice"
Cons: "Good one"

Pros: "It was everything nice from the take off to the landing"

Pros: "Nothing in particular."
Cons: "The fact that you cram people into small spaces. It's awful that you treat coach so terribly. Someone needs to design a more comfortable experience."

Pros: "TSA staff was great. Security was a breeze. The first plane had USB and standard outlets on every seat. Layover in Seattle was nice."

Cons: "After the plane took off the AC went on very cold, I feel freezing."

Cons: "Made up time after leaving late and baggage out on time!! Thanks Alaska!!"

Cons: "Better cleaning in the seats, there were crumbs and trash still left"

Pros: "Crew was good"
Cons: "Full flight amidst this pandemic? Small aircraft does not allow social distancing with a full flight."

Cons: "Alaska Airlines is always a great experience"

Pros: "The crew was super friendly. Flight was on time and landed early. Flying while the sunset is happening is amazing... nature's entertainment"
Cons: "Nothing"

Pros: "Crew was nice"
Cons: "Flight delayed, changed the seat I chose to a middle seat without telling me til I boarded."

Pros: "Crew was great, the flight was good. Food is good but expensive."
Cons: "Free or inexpensive food options would be nice. I also prefer when the screens are in the back of the seat and I don't have to stream on my phone or pay high prices to use data."

Pros: "Excellent flight"

Pros: "Seats were great."
Cons: "Food was less than acceptable. Service could have been better."

Cons: "My flight from SNA to SEA was also on Alaska ut this plane was a downgrade. No inflight entertainment in the seat back, not the relaxing pink lights, less comfortable seats. There was also an altercation between passengers in my row. Made the flight very uncomfortable."

Pros: "Features was nice crew was great"

Pros: "On time. Safety."
Cons: "Seperate seats from travel companion. No entertainment. $30 checked bag. Southwest Jetblue free."

Pros: "Service and competence. Everything done right by this airline. Consistently!"

Pros: "The Service was AMAZING!!!. I will ALWAYS continue to Fly Alaskan Airlines."
Cons: "Crowded plane TBH lmao...But overall thal I can REALLY complain about."

Pros: "I was surprised how nice and professional the staff was."

Cons: "Attendant in first class not as good"

Pros: "Staff an airplane"

Pros: "It was a overall a good flight. There was no food or entertainment available due to the flight being so short (2-1/2 hours)."

Pros: "Up and down, no problems"
Cons: "Chocolate and almonds for breakfast snack?"

Pros: "Always on time, comfortable 1st class, good value for the $$"
Cons: "Flight attendant for 1st class spent almost the entire flight chatting with one couple about wine, sharing wine apps, best places to buy, etc. I only got a drink refill when she was in the cockpit & the coach flight attendant came up to cover"

Pros: "Courteous."
Cons: "No choice of snack."

Pros: "The Ladies on the plane were the best Thanks again"
Cons: "It was all perfect"

Pros: "Comfortable"

Pros: "I don't fly Alaska much but I might make more of an effort to do so after this past experience."

Pros: "The fruit and cheese box was good."
Cons: "gate changed 5 times, including back and forth between a satellite terminal. Delayed an hour due to plane problems."

Pros: "Very pleasant flight attendants."

Pros: "Boarding went smoothly, left the gate on time, and in-flight service was good."
Cons: "The flight took off late because of a lot of planes leaving at the same time."

Pros: "The crew was really nice & the Alaska check in was really helpful tp make sure I went to the right area."
Cons: "Was one of the first ones there. When boarding they started to to load from backto front. After they called the back from rows 20 & beyond a few mins later a whole group of people came running over & got in line, then another wave of people came running over & got in line. Then they called for the rest to board but there was only about 5 people. So we ended up being the last one on."

Pros: "Everything else was standard"
Cons: "The jumbled mess of a line getting on the plane. I would much prefer an organized line without crowding"

Pros: "Crew was friendly, I had space because I got bumped up to premium class which has some nice legroom, the flight itself was smooth"

Pros: "apparently alaska is doing a new thing where they promise to have your luggage to the claim within 20 minutes of parking at the gate (or you get discounts for future transactions w/ alaska.) i timed it on my phone: it took us about 16 minutes to get to the claim after parking, and sure enough our luggage was waiting for us - not bad alaska!"

Pros: "The crew was very friendly. ..."
Cons: "I gave up my seat for a family to sit all together and attendant at the counter said that I would get an email & money.... So far have not received anything."

Cons: "It was a bit cold on the plane but it was a smooth flight."

Cons: "Everything was good"

Pros: "The defective hydraulic pump was replaced efficiently and worked. Very much liked landing at Orange County airport. Very easy airport to navigate."
Cons: "Being delayed by an hour."

Pros: "On time. Big space. Friendly attendance"
Cons: "None"

Pros: "That my seat was one of the first rows to board after 1st class and club members. Also liked the power outlets at every seat."
Cons: "No complaints."

Pros: "The crew was attentive and friendly."

Pros: "Overall excellent with friendly and helpful crew and on time flight"
Cons: "Nothing to note all was fine"

Pros: "I was running late but was already checked in, the flight boarded at 5:30am and was schedule to take off at 6:15. They were nice enough to keep the cabin doors open as I finally boarded at 6:05am, making the flight. Not to mention we even arrived about a couple minutes earlier than scheduled."

Cons: "Food really bad on both segments."

Cons: "It was canceled"

Pros: "Good access to charging, good food"
Cons: "More space:)"

Cons: "No room to move, too hot, no sound when trying to watch movies."

Pros: "Nothing"
Cons: "Nothing"

Pros: "food and service was amazing"
Cons: "delay in seattle caused a loss of a whole day of my holiday. VERY UNHAPPY"

Pros: "The website delivered everything I needed."
Cons: "More discounts for frequent users."

Cons: "N-S"

Cons: "Late arrival"

Pros: "WiFi on board."

Pros: "The plane was very clean! We loaded in the center which made everything go quicker. I was one of the last on board and there was ample overhead storage. Complimentary snacks were were substantial and service was constant. I hate going to the bathroom on the plane and it was so roomy for airplane bathrooms. The pilot was hilarious!"
Cons: "Only complaint was nothing that can be changes. I had a middle set and it was quite cramped...my computer didn’t fit on the tray or would get smashed when the person in front of me reclined."

Pros: "View"
Cons: "Delay after landing"

Pros: "."

Cons: "Did not serve the food we asked Limited choice of movies"

Pros: "I loved flying delta comfort. I’m going to do it more often."

Cons: "Old cramped untidy and limited drink service"

Pros: "Nothing"
Cons: "Multilpe delays"

Pros: "Clean bathrooms and great refreshment choices"

Pros: "Flight attendant was great!"

Pros: "This was our first time flying Delta and it was a very pleasurable experience. Boarding was very straight forward and the seats allocated comfortable. A surprise for us was being asked if we would like to move seats from the back of the aircraft to Comfort Economy (we think it was to do with weight balance! but appreciated very much none the less). The flight attendants were very professional and helpful, as you would hope all attendants on all airlines would be. We'd gladly fly Delta again anytime."

Pros: "Great"
Cons: "Too many announcements"

Pros: "Alaska Airlines is way overpriced and way less comfortable than Delta. I’m a Delta loyalist forever now!"
Cons: "Nothing."

Cons: "The wifi wasn't strong enough to download the app to watch movies on the plane."

Cons: "Too crowded."

Cons: "No drink or snack service. No trash pick up. No option to purchase or rent headphones"

Pros: "Fast and efficient boarding again! Most impressed!"

Pros: "everything was very nice"

Pros: "I love the media that is INCLUDED in the price of your ticket on Delta Flights. That sets Delta apart for me."

Pros: "Enjoyed food and movies.Woul"
Cons: "Would like more comedy or romance movies. Becky"

Cons: "Late and missed my international connection"

Pros: "Very friendly and helpful staff."

Pros: "Very attentative."

Cons: "Aircraft was smelling bad! Hygiene is the key"

Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"

Pros: "It was as fast!!"
Cons: "Nothing was offered, my bag was checked at the door but no big deal"

Pros: "Overall great experience"

Pros: "Helpful staff. Never felt rushed if I had a question. The special meal (VLML) was excellent. Tasty, filling and nutritious Plenty of foot room in economy."

Pros: "Not much."
Cons: "We disliked that our baggage was lost and we do not have it two days later."

Pros: "Nothing. Delta sucks!"
Cons: "Poor management prior boarding"

Cons: "Enforce your baggage size and number limits. A significant number of passengers take bags onboard that are oversized."

Cons: "No meals was available for VEG. people."

Cons: "Seated in rear of plane and no food was available when served."

Cons: "Not enough sitting space felt very cramped"

Cons: "I was surrounded by a basketball team. They all have terrible breath. I know that because they kept talking to each other and I was in the middle (literally) of it all. Thanks Delta airlines!"

Pros: "Nothing"
Cons: "Everything"

Pros: "On time. Came around with water often."
Cons: "Just said we were being served a meal on my ticket and we didn't get one. Probably just as well since it was a turbulent take off and landing :-)"

Pros: "Easy and very kind staff!"
Cons: "Nothing to comment on."

Pros: "Larger ore comfortable plane"
Cons: "Bad snacks, bad wifi, no cart for luggage"

Pros: "Not much"

Pros: "It was Business class, the flatbed was excellent"

Cons: "Flight was delayed twice, and the flight was very bumpy and the pilot really had a bad landing."

Cons: "Boarding crew was not very polite. You can get the same message across with out being rude. Just not necessary."

Cons: "Less boarding groups"

Cons: "I have changed flights. Been delayed 5 times now. And still haven’t left the USA."

Pros: "The entertainment system is pretty cool and complete. There seems to be more room on coach."
Cons: "The usb charger for my seat didn't work. The power cord kept falling off."

Cons: "I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous."

Cons: "They have very long and annoying credit card announcements"

Cons: "Delay due to equipment failure, were not able to estimate delay"

Pros: "Being able to pick your seat ahead of time, comfortable leather seats, snacks, on-board entertainment and free carry on make it worth paying a little extra over the other budget airlines."
Cons: "Constant delays. Maybe it has more to do with O'Hare itself than AA."

Pros: "Nothing."

Pros: "Short flight"
Cons: "It was so ht on the aircraft, Almost no aircirculation"

Pros: "There was nothing to like about the way this sudden last minute cancellation was handled."
Cons: "I expected at least an offer of some kind of compensation for the inconvenience. it didn’t and hasn’t happened thus far."

Pros: "Smooth ride, good service."
Cons: "N/A"

Pros: "On time and convenient"
Cons: "Crowded"

Pros: "Not using kayak"
Cons: "Kayak booked me the worst itinerary in the history of air travel!"

Pros: "The helpful steward"
Cons: "The bumpy ride"

Cons: "Even though I presented a valid handicap sticker to the front desk, they treated me as though I was some kid who stole it from my grandma or something when I asked to board early. The steward was rude and pushy. I asked a question and he acted as though I was bothering him."

Cons: "Getting to the airport early and waiting an additional ten minutes on the tarmac."

Pros: "Food and entertainment were great"

Pros: "Everything was on time and handled efficiently and courteously. I was pleased with everything."

Cons: "Too cold, even with air off above me."

Pros: "Very smooth trip from beginning to end."

Pros: "All good, except poor prep on food"
Cons: "As above"

Pros: "Good connection"

Cons: "Maintenance problems, late departures, uncomfortable airlines"

Pros: "On time and very professional"

Pros: "Everything"
Cons: "Nothing"

Pros: "There was a TV. Crew was friendly and professional."

Pros: "Nothing"
Cons: "Everything"

Pros: "There was nothing too bad other than I wasn't able to check in online bc our first leg of the flight was operated by American Airlines. But there wasn't anything that really stood out that would make me want to fly them again other than it was the best price."

Cons: "Upon boarding the aircraft, the attendant at the gate told me to check the size of my carryon bag against the test dimensions, which I did. My bag fit but I had to press the side in slightly to make it fit. She said it had to slide in without me pressing on it and proceeded to make me remove items from the bag in order to board the plane. I walked down the ramp with my extra pair of shoes and a book in my hands. As a result, I had to place my bag far from my seat due to the added time. My bag easily fit in the overhead compartment with room to spare and my being made an example was a completely pointless exercise."

Pros: "santa ana airport"
Cons: "charged me ＄50 when i checked in my suitcase."

Pros: "Wi fi did not work."

Pros: "No surveys"
Cons: "No surveys"

Pros: "The Denver airport is beautiful"
Cons: "I will never fly AA again - see below"

Pros: "Polite and professional"

Cons: "I had a severe back injury in Denver and they were unable to move my flight up a day to get home and see a doctor. A good friend had to buy me a new flight with his airline miles so that I could get home to relive my pain. I'll never fly American again because of this complete lack of compassion and care for their customer."

Pros: "Friendly service"
Cons: "Snacks"

Pros: "The flight was fine"
Cons: "Both flights each way where delayed significantly"

Pros: "how easy it was to purchase ticket on kayak."
Cons: "Being charged for my checked bag unexpectedly at check in."

Pros: "Space security manners"

Cons: "The new seats were so uncomfortable, I couldn't sit shoulder to shoulder with the people next to me"

Pros: "Arrived home safely"
Cons: "Arrived very early due to logistics and our flight was not leaving for 9 hrs and the AA Representative would only put us on a earlier flight if we paid a large fee, so we waited then the original flight was delayed 2 hours and we nearly missed our connection in another city, it all could have been avoided if a little flexability and care were involved to put us on a earlier flight"

Pros: "The chairs where comfortable and there was a free movie"
Cons: "The sound for the movie didn't work, the atenders dI'd not do any thing tI make uo for it. There was no complimentary snack. Loading on was a mess, not organized well."

Cons: "No movie, overnight flights would be great with side head rests, stewardesses were not nice, just ok"

Cons: "Equipment problems"

Cons: "Horrible delays and many gate changes"

Cons: "Took a while for the beverage cart to come through"

Cons: "Sore lower back from the seat."

Pros: "On time service."
Cons: "Nothing."

Pros: "There were no delays."

Pros: "We loved the stewardess her name was Treasure and she sure was"

Pros: "The flight attendants were courteous"
Cons: "My flight got canceled 3 hours before take off. Had to wait for over an hour on hold to reschedule it. The flight that was rescheduled was not direct and turned a 1.5 hour trip into a 6 hour trip. Also every time I was in boarding group 4 but was at the front of the plane and ALL OF THE OVERHEAD SPACE WAS TAKEN ALREADY so I had to walk further back in the plane to find overhead space so when the plane landed I got to WAIT FOR EVERYONE TO GET OFF so that I could walk TO THE BACK OF THE PLANE to get my bag!!! Ridiculous never flying United airlines ever ever ever again."

Pros: "Loved how on time they were. The crew was super awesome. And the seats were spacious!"

Cons: "3hrs late departure"

Pros: "The crew did a great job keeping everyone organization. Also they did a great job letting everyone know what was going on."
Cons: "The flight was delayed at lest an hour and a half. I know there was nothing the crew could do about this. It was just a big inconvenience that we had to deal with."

Cons: "Doesn't really compare to any Asian carrier when it comes to international flights to Asia. I would recommend taking an Asian carrier."

Cons: "The flt was late"

Cons: "Worst service ever."

Pros: "The seats and the amount of room was great"
Cons: "The delay was really long. But, better to be safe than sorry."

Pros: "Good job"

Pros: "crew was SO pleasant! respectful of sleeping passengers came around with snacks and drinks then came around a bit later with coffee and water in case anyone needed a refill or missed it the first time"

Pros: "Service, space, and staff of course!"
Cons: "Entertainment is boring and tired, United use to offer better free shows and movies!"

Pros: "The layover in Denver worked out perfectly - no long wait. The United entertainment availability. Friendliness of crew. On-time flight."
Cons: "The leg room. Small size of complimentary snacks. No screens for United entertainment so you had to use cell phone, but this eats battery and no power in our zone"

Pros: "The crew was professional."
Cons: "What entertainment system? This was terrible. While so many airplanes have personal screens and entertainment systems, this flight was a find your own connection and good luck. Not very helpful and on a VERY late flight (due to weather)."

Pros: "Everything was smooth"
Cons: "My seat wouldn't lean back on this flight, it was able to I think it was just jammed."

Pros: "-Avoided the foul toilet -No overbooked passenger was clubbed into submission & dragged off.. although the threat hung in the air..."
Cons: "Delayed take off, cramped seating, predatory fees, ...what else could go wrong?"

Pros: "On time and available since my last flight was cancelled."
Cons: "Generally cramped and we sat on the tarmac for about an hour before taking off for some reason."

Pros: "They had a free snack."
Cons: "I do not like downloading an app to get entertainment. Boarding process is better than some, but stinks compared to Southwest."

Cons: "Late departure and subsequent late arrival."

Pros: "Everything ran on time in a smoothly Manor..."
Cons: "Not to comfortable need more space between People"

Pros: "On time"

Pros: "On time no delays"
Cons: "None"

Pros: "Nice and smooth. There was an issue with the plane but they transitioned us quickly and I was impressed that we were hardly delayed."
Cons: "None"

Cons: "The stewardess was very hard to understand in English."

Pros: "1st class experience was great."
Cons: "Time between load and take off"

Cons: "same thing, just the ability to plug in headphones."

Cons: "Boarding was a little rough. I use a walker and I had to board last. It was difficult for me to get to my seat."

Pros: "Nothing"

Pros: "Excellent cabin service. Arrive destination on time."

Pros: "On Time!"

Pros: "On time"

Pros: "Brand new plane!"

Pros: "The simplicity of your website."
Cons: "The guy sitting next to me."

Pros: "The TV and very good selection of new movies"
Cons: "The snacks were too little!!"

Cons: "Went all the way there turned around and came back"

Pros: "Nothing"
Cons: "Hard landing, puking passenger that started at boarding til landing. Bags were smashed up, that's just the beginning."

Pros: "I like that they waited for me before they took off"

Pros: "Departed on time."
Cons: "Small plane...every seat taken and crowded."

Pros: "The cabins was remarkably clean and the pilot on the second leg was very entertaining, pointing out landmarks."
Cons: "The video selection on the second leg."

Pros: "Slightly more room, the person next to me was normal."
Cons: "Could not turn off screen in front of me? Didn't offer Dr. Pepper"

Pros: "Everything was fine once I got on board the aircraft"
Cons: "Once again I had to see an agent to get a seat assignment on a 30 min layover. I though I got an upgraded seat but instead they gave me the wrong boarding pass. Same last name different first name so I had to wait till it got figured out and then be the last person to board so once again I couldn't find a place for my bag. Probably one of the worse flying experience I've had in a while"

Pros: "Quick, comfortable, smooth, and pleasant"

Pros: "On time"
Cons: "No complaints"

Pros: "Attendants handled everything well!"

Cons: "Turbulence"

Pros: "Great"

Pros: "Delayed in Denver"

Cons: "United had 3 gate changes. Ok sometimes that happens. This was said due to a storm out of colorado"

Pros: "Quick, no turbulence, friendly attendants"

Pros: "Not that it was poor, just non-existent."
Cons: "It was just fine for such a short flight/"

Cons: "My luggage was checked and went on to Santa Ana. My cousin telephoned the number given on the baggage sheet in Santa Ana. She was ar the airport shortly after 11am and she waited and waited . And finally lift. My cousin called again, and was asked to return ar 4pm at the middle of heaviest traffic on the 405 Freeway. I was charged $35.00 and with all this to do I would like at my BAGGAGE CHECK MONEY REFUNDED RIGHT AWAY! $35.00. Kathy Carnes All YOUR AUXILLARY STAFF WERE WONDERFUL!!!!"

Cons: "I can't believe they charged 45.00 for carry on luggage and 40.00 for one checked bag. That is ridiculous. Will stick with southwest, which I much prefer. Friendlier and more reasonable."

Pros: "Timeliness"
Cons: "Crowded conditions"

Pros: "We made it to our destination; departure was on time."
Cons: "On top of our ticket cost, we had to pay 80$ extra for carry on. The plane was full of very loud passengers and frontier does not provide complimentary beverages or snacks. For the cost of the tickets plus carry on luggage, it would have been cheaper to fly with another carrier"

Cons: "Don't take cash for soft drinks."

Cons: "Staff wasn't as friendly. Seats were very uncomfortable. Got seated in the very last row both ways. Had people changing seats constantly. Will never recommend this airline to anyone!"

Cons: "Crew is not friendly. Doesn't seem like they like their job. Plane is filthy. No blanket, pillow offered. Seats do not go back. The only offer was a small cup of water. Not a pleasant experience."

Pros: "It was on time - departure Slightly early arrival"
Cons: "My seat assignment in the middle - it wasn't that bad"

Pros: "Seats. Ok that they didn't recline."
Cons: "Paying for everything. Super lame. Will not fly you guys again because of it."

Cons: "My friend's valuable item was stolen out of her bag."

Cons: "Sat on runway for 50 min after we landed"

Cons: "paying for bags is non refundable so dont change your mind"

Cons: "All over"

Pros: "Company and locatikn"
Cons: "Nothingg"

Cons: "Three delays but they got us home."

Cons: "Ridiculous, hidden fee add-ons, Totally unprofessional airline from staff to website."

Cons: "It's always cold on the plans."

Cons: "7 hr. In-announced delay"

Pros: "My seating upfront amazing , baggage claim was easy"
Cons: "Nothing"

Cons: "Computer systems were down and delayed boarding by almost 45 minutes."

Pros: "The pricetag"
Cons: "Everything else...terrible"

Pros: "I had neve flown Frontier before. The boarding experience was orderly, fast & efficient."
Cons: "There was no free wifi"

Pros: "N/A"
Cons: "EVERYTHING!!!!"

Pros: "I don't like the policy"
Cons: "They service suck I don't think they should be in business"

Pros: "Friendly staff"
Cons: "Need to pay for snacks"

Pros: "efficient"

Cons: "I didn't like how it was delayed for 2 hours. I bought this ticket to get home to see my fiancé because he was coming home from deployment. Then with it being delayed caused problems"

Cons: "Was never told you had to pay for bags either $30 to check and $40 to carry on!!!! I wouy have chosen another airline!!!!"

Pros: "Nothing"
Cons: "Employees were rude"

Pros: "Fast and cheap"

Pros: "Nothing"
Cons: "The fact I got treated like dirty so that's awesome."

Cons: "Same as above."

Pros: "Very smooth from start to finish"

Pros: "Several pieces of luggage came out of the plane and onto the conveyor soaked in what appeared to be hydraulic oil."
Cons: "Ruined luggage!"

Cons: "An 8hr delay, for a small emergency light part. Missing a day of work."

Cons: "Late boarding and take off"

Pros: "The speed and leg room."

Cons: "Plane seemed much noisier than competition."

Cons: "Passenger should have one carry-on for free"

Pros: "Everyone was very friendly"
Cons: "Cokes, sprites etc should be free"

Pros: "Nothing"
Cons: "Delays was really bad small plane took an hour for them to let us have our bags."

Pros: "I like nothing"

Cons: "Everything I hated"

Cons: "No free drinks or snacks"

Pros: "From start to finish....my trip was fantastic! I will travel on Frontier Airlines anyday. Thank you"

Cons: "We were stuck on the runway for over an hour after we landed and getting our luggage was a DISASTER. They changed the location of our baggage claim carousel with minimal notice, only to change it back to the original carousel with NO NOTICE. It took over an hour again for our luggage to come out and it trickled in so slowly, that I ended up getting my bag a full two and a half hours after we landed. Awful experience."

Pros: "Everything"
Cons: "Nothing was wronf5"

Pros: "It felt clean."
Cons: "Surprise charges for seat assignments and outrageous charges for carry on luggage. Uncomfortable sears with no leg room. Too many announcements, ads spoken through intercom."

Pros: "I was pleased with everything."
Cons: "The website is a little difficult ro navigate for the inexperien ed like myself"