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kitchen couldn't find my reservation. even though i was sent a form to fill out for early check in, and filled it out the night before, they wouldn't let me check in till 3pm. no help with luggage had to make 3 trips. asked for easy access was put on 3rd floor.
Location. Breakfast. The drapes over the air conditioner should be weighted down or sewn to the liner so they don't get blown out by the a/c fan.
Breakfast Location Ease of Access Dirty carpet Old Sofa w/ frayed material
Everything we needed to get to was within 10 miles. Very easy to access waterfront as well. Woke up to a couple cockroaches in our room...
Found the hotel to be a good value for the money. The lobby and commons areas were clean and staff was friendly. The rooms were large and appeared to be well maintained. We utilized the kitchen inside our room and found it to be quite a "perk" during our 4 day stay. I thought the location was convenient for our excursions to Port Aransas, Corpus, and Rockport as well as the local restaurants and grocery stores. The bathroom plumbing fixtures were terrible. Hard to turn on and adjust the water temperature of the bath / shower.
We arrived and they hotel was closed die to a fire. The fire had occurred 3 months prior and I had made reservations a month and a half before our trip. NO ONE notified us! However KAYAK tried to remedy the problem but the hotel they sent us to was farther from the island than we wanted to be and a much lower class place than we had booked. And the price wasn't changing. When I called back rejecting their solution they quickly took care of refunding my payment.
Location, full breakfast, staff was very friendly and professional The room was a good size, larger than your standard room but the couch had a tear in it, footprints on the wall by the bed, not properly vacuumed. It was a mediocre room in a small town so I didn't go in expecting much and wasn't disappointed.
clean rooms, clean hotel, breakfast. could hear guest above walking all the time
the room was above average in size. the lobby was very clean and welcoming. the staff was friendly and cooperative. the carpet was sticky, had to keep my shoes on. the tv didn't work, there were rolling lines across the screen. the coffee pot didn't work. emptied the styrofoam cup holding the cream and sugar so i could get a sip of tap water, a roach ran out of the cup when emptied. the shower is set so that the water gets no hotter than luke warm, but there's an abundance of it. looking out of the window, i was able to look directly into the neighbors window and had to keep that in mind during the stay so that i wasn't seen when changing.
Great valye, good amenities ,clean and grwat location Too many different front desk staff.. 2 days talked with 5 different people.
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Location. Pool. No
The layout of the room was nice and the complimentary breakfast was alright. The convenient location right down the road from the ferry landing was really convenient. The first room we were assigned to had a bunch of black mold on the ceiling and even in the picture frames, even after moving there was mold in the mirror of our second room. The bed linens were wet and when we found out it was too late to request new.
Just location. The room was run down, had no microwave oven, also no mini fridge. Smell very bad and muggy. Had to leave the door open for 30min to get rid of some smell but mouse. AC was very loud making weird noises because of which me and my wife could not sleep.
Location Very small room. TV 'cable box' or whatever it was, was hard to navigate. (No joke)
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It was very clean...smelled wonderful...and the staff was friendly. :) The drain in both the sink and shower was not functioning properly. Water did not drain. :(
The pool was ok. My room had a chemical stench in it, along with a very strong foul odor. I also could not believe a hotel like this did not have a mini fridge in the room. That chemical stench seemed like it could even be dangerous. Just a terrible experience.
Breakfast was pretty good. The room smelled very 'musty'
location. musty smell, lock on door work erratically and our stuff was locked from us for 2 hours. Furniture was dated. A lower rated motel next door was a better deal / better room [relatives stayed there].
Everything was clean, breakfast was good. The rooms are tight, we needed a place to set up a crib.
Very nice and clean rooms Staff did not say hello or anything when we got there just said.... 'what's your name?'
I was impressed by friendly staff, CLEAN room and property, and the outdoor pool being heated. The breakfast choices were not great.
large rooms, continues hot water noisy, unsupervised kids. extended stay?
The staff was very friendly and accommodating. The rooms were clean, comfortable, and quiet. They also have a great inclusive breakfast, and the rates were very fair.
The staff was great. Whatever we needed extra(towels,pillows) we received in a timely manner. The road next to the hotel leads to the beach... About 1/4 of a mile. The pool was somewhat small.
Clean. Staff was friendly.
The price was great. Breakfast included. Lack of proteins at breakfast.
We loved how much the staff cared and how the hotel will try it's best to always accommodate for their customers. The pool was heated but not enough for the time of year we went, maybe just five degrees warmer.
The room was clean. They furnish the towels for swimming. Was close to the things on the island. It was my fault for not understanding what economy room meant. It was half of a room, the bed just a few feet from the door. It had no where for your suitcase and not much space for clothes to hang.
It was clean, the breakfast was nice, microwave & fridge in the room & the staff was very friendly. I go thru there for business & will definitely stay there again.
The staff was absolutely friendly, and everything was very clean.
The lady at the front desk was very friendly and helpful, the rooms were clean and comfortable. All round good experience We had a little problem with the lock on the door not working all the time, but I let the front desk know when we left that it was the lock, and not us deactivating the magnetic key, and she was happy to know that.
Cleanliness and warm reception. No frills.
Rooms were clean Walls are thin. Could hear people upstairs most of the night
Honestly, I wasn't expecting a lot, but the Plantation experience was better than I hoped. The staff at the front desk was excellent. The rooms were clean and adequate. I like the soap dispensers in the showers. The pool area was nice. The property was clean and convenient to town. Drunk adults at swimming pool. Very loud and argumentative (between themselves) cleaning staff. The cleaning staff hovered at room entrances, waiting for lodgers to leave.
Linens were clean and air conditioner worked great. Older hotel. Very little focus on guests. No extras. The smell was horrible upon arrival. The hotel is extremely dated and monies have not been invested to keep this hotel relevant to the 3 hotels directly across the street. The wi-fi didn't work and no one was able to help us. The TV didn't have channels for the kids and the guide didnt match the channels. Directions were unclear for us and for another guest, over hearing his conversation with the staff convinced me to not inquire because they were not at all helpful with this. Chose this hotel with 'free breakfast' as an addition I prefer. They offered a waffle with no butter because they ran out. They offered coffee with no creamer because they had ran out. Also offered OJ and milk. They had 2 choices of generic cereal, apples and I think they had bagels. We ate breakfast at 7 am and they were already out of product and had no intention of replenishing for the rest of the guests which had 2 more hours to eat breakfast. I will only stay here again as a LAST RESORT and only with the kids. I would be ashamed to take my wife here again. My kids are 2 and 4 and they said "this place is terrible, it has monsters." While I promote creativity I can definately see how easily they came to this conclusion.
Location - only Paint peeling in bathtub. Short in lamps causing lights to flicker or not turn on at all. Air conditioner inefficient.
The large capacity ice machine. I was able to fill a large cooler. One of our rooms smelled.
The water was instantly hot in the shower and stayed that way as well as good water pressure the whole time. May sound funny, but if you've ever had showers at motels with poor pressure or never get hot enough, you'll know what I mean. Only 3 pillow for a king sized be and not enough covers. No extras anywhere in the room. My wife was cold all night. They also bumbled our booking upon check in. We had four rooms reserved and they couldn't quite figure out which room we were supposed to be in and when I asked why we didn't get the room we reserved I never got a straight answer. The story changed every time. A couple hours later we got a call letting us know that the room we had originally booked had somehow magically become available. Even then we didn't get a straight answer. I don't begrudge mistakes, just own up to it and tell us you messed up. I'm ok with that and a lot more understanding and forgiving when things are handled that way.
Location is goog. Rooms are fairly clean. Table top and dresser had food and drink spills on them. Bathroom floor tile was cracked up.
I liked the price the cleanliness and the convenient location to the fishing spots and charters. The breakfast wasn't set up early enough for people trying to catch the early fishing trips.
The staff was nice, gave me ideas of places to go eat out and activities to do They were under repairs and the water was off during the day for two days (couldn't take showers after going to the beach), the fridge in the room didn't work (had my youngest put our food and drinks in it so by the next day when i realized it didn't work all of your lunch meat was bad) , the construction crew doing repairs was there all day, shirts off, very loud. Ended up having to request a refund, which I was luckily able to get.
The pool was nice. The room I stayed in didn't have a bathtub, only a shower. I have two young children and that made it tricky after being on the beach all day.
Easy access to dolphin dicks. Walk in two minutes. It's a older facility but clean and reasonably comfortable. We were fishing and active most of the time so we weren't that concerned about anything else except cleanliness and location. If you are planning a dolphin dicks trip the location is great there are quite a few other eateries etc within walking distance. Will stay there again The toilet/tub portion of the bathroom is dated and in need of remodel. It worked for my self and my 14 yr old son but I do not think my wife or daughter would have been as happy. The tub drained very slow. Coming in from the beach with sand etc on you. The sand would not drain well because the tub would not drain as it should. May sound petty but every time my son showered and the tub finished draining there would be sand in the tub floor.
Clean rooms, good price and good location!
No mildew smell that accompanies many beach hotels. Definitely top quality for low price. Extremely comfortable beds. Lots of upgrades.
I feel as if I got my money's worth and the staff was friendly and helpful. The beds were uncomfortable.
Friendly staff, clean rooms, nice facilities and good breakfast options. The heating/cooling system under the window. These systems always seem a bit nosier than central air systems.
Staff was very friendly and accommodating.
Pierre, who checked us in, was over the top awesome.
Service was excellent, room was nice and well appointed, bed was comfortable and everything was in working order. Very pleasant stay.
Everything at the hotel was just what we wanted. Comfortable bed. Perfect shower. Great air conditioner. Breakfast included. Awesome pool. i tried to check in a little sooner than the 3 o'clock check in time and never got a courtesy call to tell me my room was ready.
Mattresses and pillows, quiet and the breakfast was good too Nothing I can think of
I liked that as soon as I stepped in to the lobby to get my reservations for my room the hotel looked like a high end hotel. The stuff were very helpful and the rooms looked great. The swimming pool was awesome with it's water fall and a lounging area by the pool. N/A
I liked every thing from location, hotel services (even laundry room), pool, room, a quiet and relaxing place. Great place to scape and enjoy a free time.
Great hotel, great staff. Clean and comfortable. Will definitely stay again.
Wonderful staff, clean, comfy, accommodating. The bed was kind of firm, but some folks like that! Really great place!
The manager (Bridgette Rue ) gave exceptional service !
Comfortable Bed Dirty and things not kept up
How close to the ferry to get to Port Aranas Pretty much everything. Free breakfast was donuts and cereal only. Pillows were thin as a sheet of paper. The front desk couldn't answer any question because they didn't speak very much English.
Pools Much to pricey
The location and the pool are what makes this place amazing! The beds weren't comfortable at all but we will be back regardless!
Several pools and hot tubs - and they were open late. Nice to have towels available at pool - and swim up bar. We had a great balcony with nice furniture. Condo was large and roomy with big kitchen and full size washer and dryer. Nice to have covered parking. All staff that we dealt with were GREAT! AC extremely loud and never made temp. Felt more like hotel than condo - very impersonal. Uncomfortable sofas - not a fan of rattan furniture. Bright lights from walkway/entrances shine right in bedroom windows. One vehicle that had been parked the whole time had gotten large dent and looked like someone had tried to steal headlight lenses. Would probably stay again if not so pricey.
Nice pool, good breakfast Our room had a horrible mildew small, it was even in our cloths when we got home.
I liked the cleanliness The parking was a bit tight.
I liked the location and the size of the room. I also liked the fact that they had a few grills outside. The room could have been cleaner. There was mildew on the shower curtain, and stains on the towels.
The room was very spacious and the staff were very friendly. The pool area looks very night but we did not utilize this area. The beds were comfortable. The room was stuffy even after we changed the temperature. There were not enough outlets by the bed.
Entire staff was very friendly and attentive! I can't say anything negative at all
Very nice renovation
Two women that were cleaning rooms or putting "fresh" towels in rooms looked pretty trashy. Both had cigarettes hanging out of their mouths and dressed in very short tight shorts. Just didn't seem professional to me. Plus there was litter all along the outside area of the front of the building where we had to park and walk in that was never picked up the entire time of our stay.
They helped in every way, the morning server cooked us eggs when we came down at 15 min,before 10AM . all maids,desk attendants,and maint.
Cleanliness. The breakfast was wonderful. Pool was kept maintained. Pool towels a bonus. No.
Nice place well kept great staff
The cleanliness and nice staff! No, everything was great!
Rooms were large and updated Lackadaisical staff - not helpful at the main desk - never saw anyone at breakfast Breakfast on Saturday and Sunday was not good - cold eggs/very limited selections - at 8:00 and at 9:30, half empty offerings and no one available to ask for more
I loved how clean it was! Even the bathrooms were very clean. Im a big germaphobe, so that is a big deal to me. The breakfast was also awesome. Definetly going to je staying there again...which will he often since hubby is working there in Portland. You can hear through the walls, but nothing too bad. I loved my room so much i didnt care about the outside noise.
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The staff was very friendly. Breakfast was great. The room was clean and very comfortable. We didn't get to go to the pool because of a lack of time but the last time we were here we did and we loved it. We would recommend this hotel to everyone.
The room & furnishings were great! Manager's reception & the breakfast were really great. Front desk staff could have been friendlier. Front desk staff could have been friendlier & a little more helpful. Food service staff was good.
Breakfast was good staff will make sure to you had or need anything
The cleanliness and the breakfast provided by the hotel. Bed was a little stiff.
If hotels / motels / condos near Port A., Rockport or Corpus are booked, this is a VERY convenient location since it only takes a few minutes to drive to any of the aforementioned locations. The hotel is clean, safe, & has great amenities.
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No good iBook three rooms for pay &50 overprising on each room it is very bad $--- but charge $---
I expected more for the price of this hotel. There were some really nice features, and the room was clean, but attention to detail to make the stay enjoyable were just missing. \n\nThis hotel has a great pool spa and sauna area, but the towels were short in supply and really small.\n\nThe breakfast was so bad (after advertising a full hot breakfast) that we did not even eat there. The breakfast area was full, no place to sit. And the food was.. well gone. For hot food there was one lonely biscuit, and a steamer of sausage patties. That is it... nothing more. On the cold side it was bread and muffins, and cereal. Most hotels with a continental breakfast have more. And with no place to sit, we just left. \n
This hotel is mediocre at best. Staff is friendly and rooms are comfortable but lots of maintenance is being overlooked. Plumbing needs work, draperies missing a hook, wifi signal is weak, towels are threadbare and stained, coffee not replenished by housekeeping, etc. etc. Not up to Hampton Inn standards but OK for a night or two.
Desk manager gave us grief about giving us a 3rd set of towels for 3 people, and there were groups of people outside and on stairwells drinking and talking past 11 at night.
Good bed Bad smell
I like to the room the room was beautiful the pool was nice breakfast was nice everything was good I didn't like I went out to Walmart and bought two brand new pieces of makeup and when we came back from the beach they will not in the hotel room so I don't know what happened to them
Comfort & price N/A