Pros: Would have been nice if we could have dropped the rental at the airport and they would have a night drop off box.
Feb 21 2017
Back to Town
Pros: Price shopped and cheapest drop off was off-airport. They did offer a ride back to the airport though. the next problem was the girls wanted to go shopping on the way to the airport.
Mar 15 2017
Cons: I ended up having to change to different car rental company, after being driven over to Enterprise.
On phone evening before, Reservation people on telephone did not tell me that I needed a drivers license - address that was IN the town where I was renting from (Austin). I was on my way home - to Dallas!
Jun 5 2017
Pros: the staff was friendly,courteous, and professional.
the car was clean and we were in and out quickly.
Feb 14 2017
Pros: I DID LIKE THE CAR EVENTHOUGH I REQUESTED A MIDSIZE.
Cons: REQUESTED A MIDSIZE BUT HAD TO TAKE AN ECONOMY. THERE WAS NO NOTATION FROM KAYAK THAT I COULD PICK UP FROM THE AIRPORT. MY CONFORMATION SAID I HAD TO PICK UP FROM ENTERPRISE ON SOUTH PADRE ISLAND DRIVE OFFICE. THEN WHEN I WENT TO GET IT THEY WERE CLOSED. I WAS WITHOUT A CAR FOR TWO DAYS.
Apr 2 2017
Cons: I thought the rates with taxes were a little high!
Cons: The agent gave me a car with a faulty gas gauge and was reluctant to change out vehicles. He insisted I take the car because it was difficult for him to change the vehicles out due to recent computer changes. He advised me that I would be responsible for an unfilled tank even if the gauge said "full". I patiently waited while he changed out the vehicles. Poor customer service.