Accessibility and suitability
Basics
Services and conveniences
General
Media and entertainment
Kitchen
Bathroom
Bedroom
Family friendly
Laundry
Pool and spa
Parking and transportation
Workspace
Outdoor
Dining
Things to do
Health and safety
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, a fitness center, a business center, and a pet-friendly environment. Additionally, it provides a mini-market on site and a casino nearby for entertainment.
How is the cleanliness of the hotel rooms?
Guests have praised the hotel for its cleanliness, spacious rooms, and comfortable beds. However, some reviews mentioned issues with the cleanliness of the bathrooms and specific amenities.
Is parking readily available at the hotel?
The hotel offers free parking, but some guests have expressed concerns about limited parking availability and the need for improved lighting in certain areas.
What can guests expect from the hotel's customer service?
Guests have highlighted the friendly and helpful staff, with specific mentions of individual staff members providing exceptional service. However, there were isolated reports of staff members not meeting guests' expectations.
When is the best time to visit the hotel?
The hotel experiences high season in October and low season in February. Guests can plan their visits accordingly to avoid peak times and enjoy a more relaxed experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from Noise
Some guests reported noise issues from neighboring rooms and the surrounding area. Consider requesting a room away from potential sources of noise to ensure a peaceful stay.
Check Room Amenities
Several guests mentioned issues with room amenities such as broken shower doors and bathroom cleanliness. It may be helpful to inspect the room upon arrival and report any issues to the staff promptly.
Verify Special Requests
If you have specific requirements, such as a first-floor room for easy pet access, it's advisable to confirm these requests in advance to ensure a comfortable stay.
Be Mindful of Seasonal Rates
The hotel experiences high season in October and low season in February. Consider these factors when planning your visit to optimize your experience and potentially save on costs.
Explore Nearby Attractions
The hotel is conveniently located near Santa Anita Park, Highland Oaks Park, and the Los Angeles County Arboretum and Botanic Garden. Take advantage of these nearby attractions for leisure and entertainment during your stay.
Address Dietary Preferences
While the complimentary breakfast was praised by many guests, some suggested adding more fresh fruits to the offerings. If you have specific dietary preferences, it may be beneficial to inquire about the available options.
Consider Security Concerns
A few guests expressed discomfort due to security issues, including unauthorized room access. It's advisable to prioritize security and address any concerns with the hotel staff promptly.
Pet-Friendly Accommodations
If traveling with pets, note that the hotel is pet-friendly with certain charges applicable. Ensure that you are aware of the pet policy and associated fees before making a reservation.
Parking Considerations
Limited parking availability and concerns about parking in dimly lit areas were mentioned by some guests. If you have specific parking preferences, it may be helpful to discuss them with the hotel in advance.
Accessibility Features
The hotel offers various accessibility features, including wheelchair-accessible units and amenities such as roll-in showers. If you require specific accessibility accommodations, it's recommended to communicate your needs with the hotel to ensure a suitable room assignment.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | March | $172 | $185 |
Cheapest month to stay with an average 28% drop in price. | Most expensive month to stay with an average 77% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.2 | 0.6 mi | Burbank Bob Hope | 19.5 mi |
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