Hilton Arlington

6Okay

Leila, Sep 2022

The hotel is old and although they did a refurbishment, the furniture is still pretty banged up. Most of the front desk staff was friendly and helpful. The rooms in one side of the hotel face straight into another apartment building. They are so close that you could almost shake hands, so the rooms are dark because very little sunlight can penetrate. Finally one of the rooms I stayed in (after moving from the room behind the elevator and the room where the A/C rattled so loud I couldn’t sleep, I was given a room that hadn’t been fully cleaned. The floor had not been vacuumed and there were stains on the sheets (YUCK!!!). And then whe I asked for housekeeping the next day to freshen up my room, nobody showed up. In addition at the other two HGIs I had stayed in that same week, I received texts checking in to see how things are going. Not at this hotel. Very disappointing stay.

10Wonderful

Barbara, Apr 2019

Pros. It met our expectations and the price and location were just right.

Cons. Nothing

8.2Very good

Anonymous, Jun 2017

Pros. Crawling distance to the Metro train station.

Cons. The safe in the room was not secured to anything. Noisy AC in the room.

5.7Fair

Eric, Dec 2016

Pros. directly over a metro stop

Cons. room air was loud, even when turned off the neighboring rooms air was heard. several small pillows that weren't comfortable. neighborhood has gone downhill. parking is $20 daily. $85/night too much and that's before parking fee.

8.8Very good

Anonymous, Oct 2016

Pros. Room was beautiful; shower was luxurious

Cons. Room too dark; should NOT try to charge for WIFI-- that is basic need today; when I complained, it was compted; breakfast buffet was delicious but should be included

10Wonderful

Anonymous, Jun 2016

Pros. Nice staff clean room. Privacy.

6.2Okay

Anonymous, May 2016

Pros. Friendly staff

Cons. Hallways smelled funny.

10Wonderful

Anonymous, Apr 2016

Pros. Friendly staff. Places within walking distance. Staff made great suggestions. Clearly they're well trained.

Cons. No breakfast & no free wifi. I've certainly stayed places for less money that have offered both.

5.4Fair

Ashley, Apr 2016

Pros. The room was furnished beautifully and the location was very nice - there are a lot of places to visit around the hotel itself, and it's immediately above the Ballston metro stop so it's easy to get to the city.

Cons. The front desk staff were rude and didn't listen to the simplest of requests; the two times we had to interact with them, it was apparent we were an inconvenience. We were woken up both mornings by housekeeping standing in the room connected to ours chatting away as well as in the hallway yelling to one another at 7:30am. After a very long drive to Arlington, we needed rest and certainly didn't get it. The room itself had trash from the previous guests still, and the faucet nozzles were broken, making it difficult to use the faucet itself.

10Wonderful

ruf7109, Jun 2015

Pros. This hotel is a great value. I was suprised to find a Hilton in the price range for my weekend trip. For longer stays I would pick a Hilton or Wyndham type place but for busy weekends I typically go for a cheaper chain (super 8 even). My room was a bit out dated, but personally that doesn't bother me, I'm in DC for other things not to judge my furniture. It was clean, the staff was helpful and nice. I'm not sure why it has gotten some low reviews. Hilton Honors is free SIGN UP!!! I got free wifi ($10/night) and free parking ($17/night) for taking 2 minutes of my time after I booked. If you expect freshly renovated high end rooms, this may be a little bit of a let down to you, but if you want room on a budget this is a perfect option.

Cons. The only thing I was missing in my room was a microwave, if I was staying longer than 2 nights I probably would have missed that, but I never asked I may have been able to get one. There is a laundry service however there is no onsite do it yourself laundry.