Pros (+) Customer service was over the top
5 stars
The Ritz-Carlton Pentagon City
Photos of The Ritz-Carlton Pentagon City
Overview
Located in Arlington, The Ritz-Carlton Pentagon City is a short walk from Drug Enforcement Administration Museum and offers a bowling alley, a heated pool and a sauna. It has a fitness center, as well as 24-hour room service, an express check-in and check-out feature and a kids club.
There are a variety of amenities on offer to guests of The Ritz Carlton Hotel Pentagon City Arlington (Virginia), including valet parking, a 24-hour business centre and meeting facilities. In addition, the multilingual staff are on hand to offer assistance.
The rooms at the hotel feature a mini bar and all the necessities for an enjoyable stay. Hot drinks can be made with coffee and tea supplies.
Breakfast and afternoon tea are prepared every day at Restaurant Lounge, as are American specialties. Packed lunches are provided for those heading off to explore the area.
Baltimore/Washington International Thurgood Marshall Airport is around a 45-minute car trip from The Ritz-Carlton Pentagon City and Crystal City WMATA Station is within walking distance. Those staying at the property can also easily discover nearby attractions, such as Washington Monument, The Pentagon and National Mall.
Latest deals for The Ritz-Carlton Pentagon City
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at The Ritz-Carlton Pentagon City
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Flat-screen TV
- TV
Services and conveniences
- Conference rooms
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24hr front desk
Basics
- Internet
- Wi-Fi
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Dining table
General
- Executive lounge access
- Seating area
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Tile/marble floor
- City view
- Storage available
Accessibility and suitability
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- Adapted bath
- No smoking
- Pets not allowed
Bathroom
- Shower
- Additional bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Things to do
- Gift shop
- Hiking
- Bicycle rental
- Fishing
- Golf
- Canoeing
- Cycling
Parking and transportation
- EV charging station
- Parking
- Valet parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
- Pants press
Bedroom
- Fold-up bed
- Socket near the bed
- Alarm clock
- Sofa bed
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Garden
Fitness
- Fitness center
Spa
- Sauna
Reviews of The Ritz-Carlton Pentagon City
8.1
Very good
482 verified ratings
Wonderful
313
Very good
66
Good
37
Okay
17
Fair
22
Mediocre
4
Poor
23
Summary of reviews
Guests say
Guests generally appreciate the great location and exceptional service at the Ritz-Carlton, noting its proximity to the Metro and local attractions. The cleanliness and atmosphere are also highlighted positively. However, some guests feel that the rooms, particularly the beds and furniture, are not up to the expected Ritz-Carlton standard, with a few mentioning issues like dry air and mediocre views.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Pros (+) Great bed.
Cons (-) Location is not good - no local character. Pretentious - with no good reason.
Pros (+) The Ritz-Carlton is what we dreamed all our previous hotels would have been. The staff, facility, rooms, food, location, and atmosphere could not be improved. In addition to a beautiful property with excellent customer service, the Ritz-Carlton is literally steps from the Pentagon City Metro station. They treated my children like kings and made our stay well worth the price. The search for lodging...
Cons (-) I cannot say I did not like anything. Even the small logistical issues we had, that come with children, were fixed above and beyond expectations. The staff over-compensated for any issue that arose during our stay. Others should learn from the Ritz-Carlton model.
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Pros (+) Free early check-in. Quiet room.
Cons (-) No free wifi. Drab view from room.
Pros (+) The Metro was just outside the front door and it made for very easy trips on the metro. The airport is only two stops away and you avoid the hassle of traffic if you don't have too much luggage to carry. I saw several families there so I think it would be a nice place for families too. And of course, the service was great. The staff was very friendly and helpful.
Pros (+) Very quiet, no outside noise what so ever despite the location.
Cons (-) Nothing that set apart the Ritz from the others, room, furniture, bathroom was very medicore and what you get from any other hotel in the same class.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the dining options available at the hotel?
The hotel offers a variety of dining options including packed lunches, special diet menus, a restaurant, bar/lounge, and the option to have food delivered to your guest accommodation.
Are there any specific amenities for families with children?
The hotel provides babysitting or child care services and cribs are available for families with children.
What can guests expect from the hotel's fitness center?
The hotel's fitness center is well-equipped and provides a great workout experience for guests.
What are the parking options available at the hotel?
The hotel offers parking, private parking, and valet parking for the convenience of guests.
When is the best time to visit the hotel?
The high season at the hotel is in September, offering an ideal time to experience the hotel's excellent service and amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some guests recommended choosing a room with a view, especially those facing the fountain, for a more enjoyable stay.
Convenient Location for Shopping
The hotel's connection to the Pentagon City mall makes it a convenient choice for a shopping spree, as highlighted by several guests.
Consider Noise Levels
Some guests mentioned that the rooms were not soundproof, and noise from outside or neighboring rooms could be easily heard, impacting privacy and comfort.
Check Room Rates
Several guests felt that the hotel was overpriced, particularly in relation to the room size, amenities, and the overall experience, so it's advisable to compare rates and consider value for money.
Be Mindful of Odor Issues
A few guests reported a persistent sewer smell in the hotel, attributed to the nearby metro line, which impacted their stay negatively.
Verify Room Cleanliness
Some guests encountered cleanliness issues, including dirty rooms and bathrooms, indicating the importance of ensuring room cleanliness upon check-in.
Dining Considerations
While the hotel's restaurant received praise for its food, some guests expressed disappointment with the limited late-night room service menu and the lack of in-hotel restaurant choices.
Accessibility to Nearby Attractions
The hotel's proximity to the Pentagon City mall, the metro station, and various attractions like the Pentagon and National Mall was appreciated by many guests for its convenience.
Staff Hospitality
Numerous guests commended the friendly and helpful staff, highlighting their professionalism, compassion, and efficient service.
Consider Noise Levels
Some guests mentioned that the rooms were not soundproof, and noise from outside or neighboring rooms could be easily heard, impacting privacy and comfort.
Location
1250 South Hayes Street, Arlington, VA 22202
What's nearby
- Drug Enforcement Administration Museum359 yd
- United States Air Force Memorial0.5 mi
- National 9/11 Pentagon Memorial0.6 mi
- The Pentagon0.6 mi
- Fort Runyon0.9 mi
- Abingdon Plantation1.1 mi
- Fort Jackson Virginia1.2 mi
- Arlington Farms1.2 mi
- Arlington National Cemetery1.2 mi
- Civil War Unknowns Monument1.4 mi
- John F. Kennedy Eternal Flame1.5 mi
- Arlington House-The Robert E. Lee Memorial1.5 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Ritz-Carlton Pentagon City
Low season | February |
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High season | March |
Average price (weeknight) | $503 |
Average price (weekend night) | $311 |
When to book a room at The Ritz-Carlton Pentagon City
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at The Ritz-Carlton Pentagon City
FAQs when booking at The Ritz-Carlton Pentagon City
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Value for money | 7.7 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Washington, D.C. Reagan-National |
Distance to airport | 1.4 mi |
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