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The friendliness of the staff on arrival.. I had just worked a long day and was filthy and hungry and just wanted to relax.. They treated me no different than if I was in a 3 piece suit.. They offered me some menus for take out and had me in a room in a just a few minutes.. The room was clean and comfortable.. I will def stay here again when I'm in the area..
The Southbridge Hotel and Conference Center, despite the name, does a great job servicing a family with young kids. The grounds are immaculate and the building itself is gorgeous. I wish I had some conference to attend there, because I bet they rock it. It's convenient to the Mass Pike, the 84, and southwest Worcester County. Southbridge itself is a little rundown in parts, so it not in the best neighborhood. The pillow service idea is genius--you can order up a different pillow for your sleep style. I wish them nothing but success and recommend them wholeheartedly. They gotta switch to UHT half-and-half over CoffeeMate, CoffeeMate is garbage.
The building is really nice. great setting The carpets need to be refurbed. Also, the Bar Staff really need some customer service lessons.
rooms were spacious, the location was quiet from traffic, the manager was helpful in finding a place for breakfast could of had a more extensive continental breakfast as there was no nearby breakfast location with the exception of Dunkin Donuts
Very clean, staff polite and very helpful. AC & Free Wi-Fi word great. Good directions to local eateries. Beds very comfortable. An excellent value.
Our room was very clean, front office manager was very friendly. He was very helpful when we had to make a change to our reservation. I would highly recommend this hotel. nothing
Great value, clean and in order + good internet connection remote control for TV did not work
Was in town for the weekend to celebrate a family birthday. ABVIB was convenient, clean, well furnished, relaxing and a great value. No. I would recommend a small shelf in the Bathroom over the sink to place toiletries on.
I like the convenience of where this motel was located. It was right next to a truck stop so if I missed breakfast at the motel I could walk next door to the truck stop to eat. It had very clean rooms and was nice a comfortable with a chair to sit in to watch tv or the bed.
Nice staff and a quiet sleep. Few non essential restaurant along the road. Overall it's a good place for a short period and the closest drive to UCONN. Looks like an abandoned building from the road and nothing to brag about. Charge more than they should have, basic and not much going on.