Crowne Plaza Atlanta - Midtown

Reviews

Pros

"Staff was very friendly." (in 4 reviews)

"Hotel is convenient to several local attractions." (in 3 reviews)

"But be ready to pay for parking." (in 7 reviews)

Cons

"The room was nasty and smelled awful." (in 7 reviews)

"Hotel not up to par." (in 2 reviews)

Show reviews that mention

+

room service

view of downtown

rooftop pool

valet parking

construction going

balcony door

view room

clean room

refrigerator or microwave

great service

friendly staff

locked shut

location was good

beautiful hotel

bed was comfortable

Mediocre

Aug 2018

2.2

Terrible Choice !

Nothing.

First of all, 1.) The Hotel is at a very busy intersection & crossroad for streets, so the traffic , the sirens & race cars/motorcycles went all night every night in which made it hard to get a nights rest. 2.) The Hotel staff hospitality wasn’t good. None of them employees really seemed to be pleasant or very willing to help. 3.) I stayed there for 3 days , my room didn’t get cleaned nor sheets changed without me having to request it when I noticed no one came. 4.) The valet is over priced for its service. We tried to call down for our car at 4am one morning as told , couldn’t because the line didn’t work, once we got downstairs to request the car we still waited 30 mins & there was nobody else waiting for service nor was it a peak hour of traffic. They only had one employee working valet ( a female at 4am in the morning ). 5.) Hot water dudnt wirk in the shower one night , I had to take s cold shower, my AC started to smell like a burning smell once I turned the air up from 68 to 72. No one ever came to check on the air compliant. I am more than sure , I prob won’t choose this hotel again & frankly I hope nobody does because my experience sucked.
Excellent

Apr 2018

10.0

Awesome

The staff was fantastic. Marsha was so pleasant from beginning to end. They were helpful and accommodating. I’m recommending this hotel to everyone
Excellent

Jul 2016

8.5

Room service was very quick to respond to in room dinning and bringing extra things.

There was a 35 min wait in valet after I called for my car and there was no indication of how long we would have to wait.
Excellent

Feb 2016

10.0

Online at checkin I followed the prompts and requested a room with a view. Wife and I stayed in town for a Fox Theater visit. The room we had was one of the latest round of renovations called live/work. It was average to small size acceptable of a downtown room. The room was extremely clean and and the furnishings were leisurely and new. There were about 6 USB plugs in the room which was convenient for gadgets. I was obliged with a bellman to my room with my bags. He did full service including turning on all the lights and opening the blinds to the skyline view.

I think there have been major renovations in this hotel and the older reviews on this site do not at all reflect the hotel in found.
Excellent

Oct 2015

8.5

Under construction but cheaper than most

This hotel has a pretty good location for Georgia Tech visitors. The rate was much lower than others, probably due to the fact that it was under construction.

No free coffee after 9 am -- who gets up before 9 am on a Sunday? At 9:04 it was long gone. It's like making it look like you are giving away something for free but not really doing it. The hotel will probably look nice in a few more months, but lots of drywall, and some jack hammering. Also, it's right next to Emory Hospital, so more than a few sirens. The sliding doors need to be replaced -- they leak like a sieve. Also, my Mac can never connect to the WiFi in the rooms. Down in the lobby it's not a problem, but something about the Access Point upstairs isn't happy with my laptop.
Okay

Aug 2015

4.2

The pool was closed loud construction goin on no e

Building and location

Rude staff cigarette butts and marijuana roach on patio tub didn't drain parking garage took forever to get out of due to faulty machine Parking cost $30 dollars.
Okay

Aug 2015

6.0

Noisy AC

Need to upgrade your AC system!
Okay

Jul 2015

5.4

pricing

It took about 30 minutes for the valet to bring our car around even thought we called 10 minutes ahead as we were told to do.
Good

Jul 2015

7.1

Good time

Hotel location is very convenient, access to all areas near the hotel and or at walking distance. Hotel amenities, although under construction and/or renovation were acceptable ( I refer ti the pool). Fitness room and facilities is a plus .

Not that I don't like but that was not always available, the concierge services in my case would have make a difference.
Excellent

Jun 2015

8.2

One night stay

Good location to the aquarium & other tourist attractions.

We had no hot water for showers even after running the water thirty minutes. This happened three times.
Okay

Jun 2015

5.4

Good for one night stays.

We enjoyed the location and room service.

Valet was slow and inconvenient. Rooms were beat up and in poor condition.
Good

May 2015

6.8

I won't stay here again!

The Hotel is Newly refreshed, and has a very nice and accommodating staff, Room was Clean and Well appointed. In a different location this would be a Four or Five Star hotel. Sorry but the negatives with noise

The Hotel is on a main thoroughfare that is being used as a place for idiots to cruise blasting with speakers that rattled the windows and I was on the 12th floor. Atlanta must not have any sort of noise ordinances. It was Mf this and MF that and MF MF That was disturbing in and of its self,. But coupling the music with ambulances with wailing sirens at all hours (there is a major cardiac hospital across the street). I would not stay here or recommend this hotel because in two nights I never got a good nights sleep.

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