Guest reviews
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Overall Rating
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8.6 "Bar is amazing."10.0 "100% thought
beverage prices were a great value ." 9.4 "Delicious alcoholic drinks , according to 94%." -
8.3 "Location is great."10.0 "100%
liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 7.1 "Easily accessible by car , said 71%." -
8.0 "Breakfast is good."10.0 "100% were
happy with the price of the breakfast ." -
7.2 "Good service."8.3 "83% found the
staff to be very friendly ." 7.6 "76% found therestaurant service to be one of the best ." 7.9 "Management was excellent , said 79%." 7.9 "79% werehappy with the room service ." 10.0 "100% werehappy with the shuttle service ." -
5.3 "Pool is mediocre."
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5.3 "Food is average."
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4.3 "Rooms are not good."3.8 "62% said
rooms were dirty ." 2.1 "79%complained about the bathroom ." 0.8 "92% thought they werepoorly maintained ." 1.6 "84% said thebathroom was dirty ." 0.7 "93% foundproblems with the furniture ." 0.7 "For 93%, therooms looked old ." 0.2 "98% hadproblems with the shower ." 1.4 "Air conditioning was criticized by 86%." 2.3 "77% thought thetv was sub-standard ." 1.8 "82% wereunsatisfied with the kitchenette ." 4.3 "57% wereunhappy with the view ." -
4.0 "Not very clean."3.8 "62% said
rooms were dirty ." 1.6 "84% said thebathroom was dirty ." 3.3 "Dirty pool , said 67%." 0.0 "Unclean dining area , according to 100%." -
3.7 "Vibe wasn't good."0.8 "92%
criticized the unstylish hotel ." -
3.3 "Internet is poor."1.7 "83% said the
wifi quality was bad ."
Overall Rating
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8.8 "Bar is amazing."
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8.3 "Location is great."10.0 "100%
liked the proximity to shopping ." -
7.8 "Good breakfast."
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7.4 "High value."
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7.1 "Good service."8.1 "81% found the
staff to be very friendly ." -
4.5 "Rooms are not good."3.8 "62% said
rooms were dirty ." 1.1 "89% thought they werepoorly maintained ." 2.0 "80%complained about the bathroom ." 1.7 "83% said thebathroom was dirty ." 0.6 "94% foundproblems with the furniture ." 0.8 "For 92%, therooms looked old ." -
4.1 "Not very clean."3.8 "62% said
rooms were dirty ." 1.7 "83% said thebathroom was dirty ." -
3.5 "Vibe wasn't good."0.8 "92%
criticized the unstylish hotel ."
Overall Rating
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8.8 "Bar is amazing."
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8.1 "Location is great."
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7.7 "Good breakfast."
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7.1 "Good service."8.2 "82% found the
staff to be very friendly ." -
5.2 "Pool is mediocre."
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4.5 "Disappointing food."0.6 "For 94%, the
dining experience was not enjoyable ." -
4.0 "Rooms are not good."3.7 "63% said
rooms were dirty ." 2.4 "76%complained about the bathroom ." 0.7 "93% thought they werepoorly maintained ." 1.1 "89% foundproblems with the furniture ." 1.5 "85% said thebathroom was dirty ." -
3.9 "Vibe wasn't good."1.0 "90%
criticized the unstylish hotel ." -
3.8 "Not very clean."3.7 "63% said
rooms were dirty ." 1.5 "85% said thebathroom was dirty ." -
3.7 "Internet is poor."
Overall Rating
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8.4 "Location is great."
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8.3 "Breakfast is good."
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7.2 "Good service."
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5.7 "Food is average."
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4.4 "Rooms are not good."2.4 "76%
complained about the bathroom ." -
4.4 "Not very clean."
Overall Rating
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8.8 "Bar is amazing."
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8.2 "Breakfast is good."
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8.0 "Location is great."
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7.0 "Good service."
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4.6 "Bad amenities."4.5 "55% thought the
building wasn't nice ." -
4.1 "Rooms are not good."3.4 "66% said
rooms were dirty ." 1.8 "82%complained about the bathroom ." 0.7 "93% thought they werepoorly maintained ." -
3.6 "Not very clean."3.4 "66% said
rooms were dirty ."
Recent reviews
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- Negative
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4.2review from
Location was great Well start with evening reception awful. Then kids unattended by the bus load kept knocking on door and running down halls till after midnight even after complaining. The breakfast buffet was not well stocked and dirty dishes. And the shower was the worst a trickle not even enough pressure to wash the shampoo from your hair. Sorry never had a bad embassy suites stay till now
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8.0review from
Internet was extremely slow
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6.0review from
Breakfast was great except on day 2 when they ran out of plates and silverware. Our room had a terrible musty, old smoke smell. There was hair in the tub and on the extra blanket provided in the closet. There were no sheets for the sofa bed. When I went to put my shoes on in the morning they were soaking wet. In fact there was a large wet spot on the carpet in the corner of the room. Probably why they had a chair sitting there. When front desk contacted, they did apologize and give $50 discount but did not offer a new room.
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2.0review from
Outdated and unpleasant smell, front desk charged me $50 for not getting a room at 11:15pm. Did not even use it. Poor customer service
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10.0review from
Location, Location, LOCATION
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4.8review from
The rooms were nice and the beds were nice. I was charged $10 for parking when we weren't even able to park in the garage. The keys were not working, so we had to wait outside of our door for security to let us in everytime we left the room. There was always a line at the front desk of at least 5. This was one of the worst stays that I have ever experienced with a classy hotel.
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4.0review from
Our single king bed suite was clean. We waited for approximately 30 minutes to be checked into the hotel. After being checked in, we realized our vehicle would not fit into the 6'8" hotel parking garage. Staff wanted us to park in an unlit loading zone at the rear of the hotel. A member of our family had to sleep in the car throughout the night in an attempt to keep our car from being burglarized. The hotel is located in a relatively high crime area of Atlanta. After finally parking our vehicle, we were informed the machine which made room keys was broken. Staff refused to refund our money, and after an hour and a half long check-in process, security had to unlock our room. We were unable to get a room key throughout our stay. I will not be back.
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8.0review from
The hotel beautiful in an amazing location close to almost everything the hotel was nearly perfect A bus of children showed at the hotel and they ran crazy... This was my only problem/issue
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10.0review from
I enjoyed the breakfast. I know you have the manager's special, but I wasn't back in time. The place was very clean and quiet. The area was beautiful for running outside. The pool area was cool and the whirlpool was warm but not working.
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8.0review from
Internet was extremely slow
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10.0review from
Location, Location, LOCATION
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8.0review from
The hotel beautiful in an amazing location close to almost everything the hotel was nearly perfect A bus of children showed at the hotel and they ran crazy... This was my only problem/issue
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10.0review from
I enjoyed the breakfast. I know you have the manager's special, but I wasn't back in time. The place was very clean and quiet. The area was beautiful for running outside. The pool area was cool and the whirlpool was warm but not working.
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4.2review from
Location was great Well start with evening reception awful. Then kids unattended by the bus load kept knocking on door and running down halls till after midnight even after complaining. The breakfast buffet was not well stocked and dirty dishes. And the shower was the worst a trickle not even enough pressure to wash the shampoo from your hair. Sorry never had a bad embassy suites stay till now
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6.0review from
Breakfast was great except on day 2 when they ran out of plates and silverware. Our room had a terrible musty, old smoke smell. There was hair in the tub and on the extra blanket provided in the closet. There were no sheets for the sofa bed. When I went to put my shoes on in the morning they were soaking wet. In fact there was a large wet spot on the carpet in the corner of the room. Probably why they had a chair sitting there. When front desk contacted, they did apologize and give $50 discount but did not offer a new room.
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2.0review from
Outdated and unpleasant smell, front desk charged me $50 for not getting a room at 11:15pm. Did not even use it. Poor customer service
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4.8review from
The rooms were nice and the beds were nice. I was charged $10 for parking when we weren't even able to park in the garage. The keys were not working, so we had to wait outside of our door for security to let us in everytime we left the room. There was always a line at the front desk of at least 5. This was one of the worst stays that I have ever experienced with a classy hotel.
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4.0review from
Our single king bed suite was clean. We waited for approximately 30 minutes to be checked into the hotel. After being checked in, we realized our vehicle would not fit into the 6'8" hotel parking garage. Staff wanted us to park in an unlit loading zone at the rear of the hotel. A member of our family had to sleep in the car throughout the night in an attempt to keep our car from being burglarized. The hotel is located in a relatively high crime area of Atlanta. After finally parking our vehicle, we were informed the machine which made room keys was broken. Staff refused to refund our money, and after an hour and a half long check-in process, security had to unlock our room. We were unable to get a room key throughout our stay. I will not be back.
