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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Coffee shop, Cribs available, Express check out, Gift shop, Non-smoking rooms available, Parking (surcharge), Pool (indoor), Pool (outdoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible | ||
| Activities | Fitness center, Pool table | ||
| Services | A/V equipment rental, Airport shuttle (free), Beauty salon, Business center, Concierge service, Currency exchange on-site, Laundry service, Meeting/Banquet facilities | ||
| Internet | Internet (surcharge), WiFi | ||
| Policy | Pets allowed on request. Charges may apply. | Landmarks |
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Guest Ratings
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Star Ratings
| Hilton | |
| Expedia | |
| booking.com | |
| priceline.com | |
| Orbitz |
| Service |
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87% found the |
| Beds |
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83% said the |
| Room Cleanliness |
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77% said |
| Location |
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| Hotel Cleanliness |
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88% thought |
| Hotel |
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Hotel is great. |
| Room |
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Nice rooms. |
| Internet Prices |
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51% thought it was |
| Restaurant Prices |
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The |
| Breakfast Prices |
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52% said the |
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Okay 6.0
Apr 7 2014
Shuttle service was excellent to and from airport. Friendly drivers and excellent 15 min. service. The registration staff could have been friendlier. Also, gave me a dbl bedroom when I had been signed up for king. Rooms were clean and comfortable. It had everything expected.Shuttle service was excellent to and from airport. Friendly drivers and excellent 15 min. service. The registration staff could have been friendlier. Also, gave me a dbl bedroom when I had been signed up for king. Rooms were clean and comfortable. It had everything expected. |
Excellent 9.0
Mar 3 2014
The only issue with the room was an old pair of flip-flops, I'm assuming from the previous guest, under a chair. No big deal, an oversight. It was a short stay. Everything else was as expected. I'd recommend to others.
The only issue with the room was an old pair of flip-flops, I'm assuming from the previous guest, under a chair. No big deal, an oversight. It was a short stay. Everything else was as expected. I'd recommend to others.
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Poor 2.0
Mar 1 2014
Location to where my meeting was held Having to pay for internet. Restaurant prices.Room was not cleaned very well. Revolving door not working, had to use side doors to enter with luggage. Struggled with holding door and luggage as several employees at concierge stand watched. Not worth the prices.Location to where my meeting was held Having to pay for internet. Restaurant prices.Room was not cleaned very well. Revolving door not working, had to use side doors to enter with luggage. Struggled with holding door and luggage as several employees at concierge stand watched. Not worth the prices. |
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Good 7.6
Feb 26 2014
Posted by Anonymous
Close to the ATL airport. Airport shuttle. Helpful and courteous staff. Close to the ATL airport. Airport shuttle. Helpful and courteous staff. Read More |
Good 7.0
Feb 10 2014
The room was great!! As a guest I had to PAY TO PARK. $14.99 a day. If I stay at a hotel parking should be validated. The room was great!! As a guest I had to PAY TO PARK. $14.99 a day. If I stay at a hotel parking should be validated. |
Poor 1.0
Jan 28 2014
NOTHING Horrible Experience. I've never had a bad experience at a hotel like this. They put me in a room that had molded chicken broccoli alfredo in a refrigerator tha was shut off. Room serv was bad and stole from me. And the parking gates didn't work. NOTHING Horrible Experience. I've never had a bad experience at a hotel like this. They put me in a room that had molded chicken broccoli alfredo in a refrigerator tha was shut off. Room serv was bad and stole from me. And the parking gates didn't work. |
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Okay 5.0
Jan 7 2014
Ease of getting there from the airport. The standard Hilton Hotel and no disappointments in this one.Ease of getting there from the airport. The standard Hilton Hotel and no disappointments in this one. |
Good 7.0
Jan 7 2014
Internet $10 per day. Parking $14 or $20 for valet. Both should be included in room rate! Great location if you are flying from Atlanta!Internet $10 per day. Parking $14 or $20 for valet. Both should be included in room rate! Great location if you are flying from Atlanta! |
Poor 1.0
Jan 2 2014
The rooms were clean. The staff was not helpful at all. After a long day of traveling, I had to stay overnight in ATL. The guest book said the lounge was open until 1:30am. However, when we walked into the lounge at 12:00 to get something to eat, the bartender yelled at us that he lounge was closed. It was very rude. Then I went to my room to order room service. After 1-1/2 hours of waiting for a sandwich and salad to arrive, they only brought the sandwich. I told the delivery person to take the salad off the bill. The bill arrived with charge on it. I spoke to the front desk person the next morning. She said she needed to get with F&B and have it removed. She took my email but I have yet to hear from them. I felt she was rude and not helpful. She could have comped a breakfast to make up for it and I would not have complained about the bill. Staff needs to have a better attitude. Very disappointed.The rooms were clean. The staff was not helpful at all. After a long day of traveling, I had to stay overnight in ATL. The guest book said the lounge was open until 1:30am. However, when we walked into the lounge at 12:00 to get something to eat, the bartender yelled at us that he lounge was closed. It was very rude. Then I went to my room to order room service. After 1-1/2 hours of waiting for a sandwich and salad to arrive, they only brought the sandwich. I told the delivery person to take the salad off the bill. The bill arrived with charge on it. I spoke to the front desk person the next morning. She said she needed to get with F&B and have it removed. She took my email but I have yet to hear from them. I felt she was rude and not helpful. She could have comped a breakfast to make up for it and I would not have complained about the bill. Staff needs to have a better attitude. Very disappointed. |
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