Omni Atlanta Hotel at CNN Center, Atlanta Hotels from $167

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Families
Business
Solo

Overall Rating

Based on 3,951 reviews

Location

8.3 "Location is great."
Service

7.9 "Good service."
Bar and Beverages

7.1 "Good bar."
Amenities

6.3 "Average amenities."
Room

6.0 "Rooms are ok."
Breakfast

5.2 "Breakfast is mediocre."
Comfort

4.9 "Not very comfortable."
Vibe

4.2 "Vibe wasn't good."
Value for money

3.9 "Value below average."
WiFi

3.4 "Internet is poor."

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Overall Rating

Based on 1,817 reviews

Location

8.2 "Location is great."

9.9 "99% liked the proximity to sightseeing."
Bar and Beverages

7.2 "Good bar."
Service

7.1 "Good service."

8.6 "86% found the staff to be very friendly."

7.6 "76% thought the service was very professional."

7.9 "79% were happy with the room service."
Amenities

6.4 "Average amenities."

6.3 "63% thought the building was acceptable."
Room

5.8 "Rooms are ok."

5.1 "Only 51% said rooms were clean enough."
Breakfast

4.7 "Breakfast is below average."

4.6 "54% said the breakfast was too expensive."
Vibe

3.7 "Vibe wasn't good."

1.4 "86% criticized the unstylish hotel."

4.8 "For 52%, the lobby entrance was sub-standard."
Value for money

3.6 "Value below average."

3.5 "65% thought it was overpriced."

3.9 "The price was too high for 61%."

4.6 "54% said the breakfast was too expensive."
WiFi

3.0 "Disappointing internet connection."

3.5 "65% thought it was overpriced."

1.7 "83% said the wifi quality was bad."
Pool

1.7 "Horrible pool."

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Overall Rating

Based on 1,264 reviews

Location

8.2 "Location is great."

9.9 "99% liked the proximity to sightseeing."

10.0 "100% enjoyed the restaurants & bars nearby."
Service

7.9 "Good service."

8.8 "88% found the staff to be very friendly."

7.5 "75% thought the service was very professional."

8.2 "82% were happy with the room service."
Amenities

6.2 "Average amenities."

6.0 "60% thought the building was acceptable."
Breakfast

5.0 "Breakfast is mediocre."

5.2 "Breakfast prices were ok, according to 52%."
Cleanliness

4.9 "Not very clean."

4.7 "53% said rooms were dirty."

2.3 "77% said the bathroom was dirty."
Room

4.8 "Rooms are not good."

4.7 "53% said rooms were dirty."

3.2 "68% didn't like the uncomfortable beds."

4.1 "59% complained about the bathroom."

1.0 "90% thought they were poorly maintained."

2.3 "77% said the bathroom was dirty."

1.4 "For 86%, the rooms looked old."

1.6 "84% found problems with the furniture."

2.3 "77% had problems with the shower."

2.5 "Air conditioning was criticized by 75%."
Comfort

4.1 "Not very comfortable."

3.2 "68% didn't like the uncomfortable beds."

3.4 "66% thought it was too noisy."

2.5 "Air conditioning was criticized by 75%."
Vibe

4.1 "Vibe wasn't good."

1.7 "83% criticized the unstylish hotel."
Value for money

4.0 "Value below average."

4.0 "60% thought it was overpriced."

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Overall Rating

Based on 474 reviews

Location

8.0 "Location is great."

9.9 "99% liked the proximity to sightseeing."
Service

7.9 "Good service."

9.0 "90% found the staff to be very friendly."

7.5 "75% thought the service was very professional."
Bar and Beverages

7.1 "Good bar."
Amenities

6.2 "Average amenities."

6.2 "62% thought the building was acceptable."

5.4 "54% considered the lobby entrance to be so-so."
Cleanliness

5.4 "Average cleanliness."

5.2 "Only 52% said rooms were clean enough."
Room

5.3 "Rooms are ok."

5.2 "Only 52% said rooms were clean enough."
Vibe

4.9 "Vibe wasn't good."

2.1 "79% criticized the unstylish hotel."
Comfort

4.7 "Not very comfortable."

4.1 "59% didn't like the uncomfortable beds."

3.5 "65% thought it was too noisy."
Value for money

4.1 "Value below average."

3.8 "62% thought it was overpriced."
WiFi

3.4 "Internet is poor."

3.8 "62% thought it was overpriced."

1.8 "82% said the wifi quality was bad."

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Overall Rating

Based on 395 reviews

Location

8.4 "Location is great."
Service

7.8 "Good service."

8.9 "89% found the staff to be very friendly."

7.9 "79% thought the service was very professional."
Amenities

6.3 "Average amenities."

6.2 "62% thought the building was acceptable."
Breakfast

5.1 "Breakfast is mediocre."
Cleanliness

5.1 "Average cleanliness."
Room

4.8 "Rooms are not good."

4.9 "51% said rooms were dirty."

3.8 "62% didn't like the uncomfortable beds."

3.9 "61% complained about the bathroom."

1.6 "For 84%, the rooms looked old."

1.0 "90% thought they were poorly maintained."

1.6 "84% found problems with the furniture."
Comfort

4.6 "Not very comfortable."

3.8 "62% didn't like the uncomfortable beds."
Vibe

4.0 "Vibe wasn't good."

1.9 "81% criticized the unstylish hotel."
Value for money

3.6 "Value below average."

3.2 "68% thought it was overpriced."

4.8 "52% said the breakfast was too expensive."
WiFi

2.9 "Disappointing internet connection."

3.2 "68% thought it was overpriced."

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Hotel type

Business Hotel

Guests recommend this hotel for business travelers.

City Hotel

Guests say it is the perfect hotel for a city trip.

Good to know

"Great view"

"Wonderful sightseeing"

data provided by TrustYou

Recent Reviews

All reviews
Positive
Neutral
Negative

4.0

review from

Desk manager mariadirty roo Dirty room. No wakeup call. poor valet service

Reviewed Sep 2016
8.2

review from

The valet parking took to long to get your car

Reviewed Jun 2016
6.0

review from

Balcony was a plus My husband and I stayed for (3) days. Our room only cleaned 1 time. On that serviced day, only (1) towel returned, and I had to request a towel the next day. My son had the identical room and his wife had gotten ill one night, they had to call house keeping at (1am) to ask for a clean-up. The hotel staff came in and used a wet vac... to pick up (bio-hazard) vomit that had hit the floor. I'm sure this happens from time to time and you'd think they'd use some kind of disinfectant and clean more thoroughly the next day or on the occasion.. No other cleaning application was applied. Gross

Reviewed May 2016
5.7

review from

Close to Phillips Arena The hotel is outdated; tried to charge us $3.75 delivery service for silverware; water in shower didn't drain.

Reviewed Apr 2016
10.0

review from

Tim at the front desk was exceptional, his customer service was the best.

Reviewed Feb 2016
8.0

review from

Staff, food, and location were all great. Our vehicle was damaged after paying a $70.00 fee for 2 nights of parking and the staff basically told me we were shit out of luck on them even attempting to offer to repair the damages even though they were the only ones that had access to the vehicle. This was a very huge disappointment. We may pursue the matter legally.

Reviewed Nov 2015
4.8

review from

Super close to activities and lots of entertainment. Rooms were not clean. Everything very overpriced and hard to find. More of a business place in my opinion.

Reviewed Nov 2015
5.7

review from

Hotel is conveniently located downtown Very noisy restaurant, disorganized valet

Reviewed Nov 2015
4.5

review from

It is centrally located down town The staff wasn't friendly and said they were out of rooms even though I had showed them my reservation. After causing a small scene and strong arming them I was provided with a room but it wasn't a two bedroom like I had booked, instead it was a two bed. They didn't advertise they only had vallet parking and no public parking so an additional $35 will be charged to your card for the service. The valley parking service is slow to retrieve your vehicle when you need it and the staff seemed really shady; and that doing there job was a burden on them. There was also no microwave in the hotel room and the only one in the lobby was broken.

Reviewed Nov 2015
4.0

review from

There were homeless ppl everywhere outside the entrances.

Reviewed Jul 2015
8.5

review from

View, desk and power outlets Homeless people hanging out around entrance

Reviewed Jun 2015
10.0

review from

Everything Everything was great

Reviewed Jun 2015
2.0

review from

DUE TO EMERGENCY HOSPITALIZATION HAD TO CHECK OUT A DAY EARLY. BECAUSE BOOKED THRU KAYAK THE CANCELLED DAY'S ROOM CHARGE WAS NOT REFUNDED!!!!! NEVER BOOK ANYTHING THROUGH THIRD PARTY! NO REFUND CLAIM INFO ANYWHERE ON KAYAK! SURPRIZE HOTEL $50 PER DAY SECURITY DEPOSIT CHARGED AT CHECK IN!

Reviewed May 2015
8.5

review from

Very nice staff and facilities No free wifi

Reviewed May 2015
5.1

review from

Good central location in downtown Atlanta Paper thin walls you can hear every word from the rooms beside yours

Reviewed May 2015
10.0

review from

Rooms not worth the price completely outdated. The valet was pretty expensive at $35 a night. It was convenient for me to stay here, although the room was not worth it at all. For a better deal just stay at the Hilton a few minutes away.

Reviewed May 2015
8.8

review from

Loved how clean the room was. Valet parking overlooked people of color, as every Caucasian person pulling in the driveway was assisted before us. Rude and unacceptable.

Reviewed May 2015
8.2

review from

Location. Location. Location. Room was clean. Dual charging port for mobile devices. Free Wifi in lobby I didn't know there was an outdoor concert all weekend. The noise was unbearable at times with the bass shaking the room. I probably would have still stayed here because of the location but it would have been nice to know ahead of time. Access to Marta. You can take train from Airport to Phillips Arena Exit and only have to walk half block to hotel.

Reviewed Apr 2015
7.7

review from

Staff was friendly. Rooms outdated, not worth $250 per night.

Reviewed Apr 2015
7.7

review from

Although, the hotel is in a great location but the price point is too high at 289 plus tax, plus valet parking 35.00. However, i would stay there again but would shop my hotel rate a week before instead of just two days before my arrival. This could be why the rate was so high??

Reviewed Mar 2015
10.0

review from

Very friendly and accommodating staff. Was travelling with my seven year old and was impressed with every facet of this facility. The proximity to Phillips Arena, World of Coke, GA Aquarium, Olympic Park, CNN, and the College Football Hall of Fame make it the ideal hotel for an Atlanta vacation. The food court in the CNN center was also very, very convenient and provides plenty of options for those traveling with children as I was. The vast majority of the guests in the hotel appeared to be there on business but the hotel is very family friendly as well. My room was extremely clean and well-appointed. I arrived hours ahead of the check in time and was permitted to check in early. I look forward to staying again. I hate paying for parking at any hotel

Reviewed Nov 2014
4.0

review from

The location is great and very convenient for walking to the Philips Arena, World of Coca Cola, the aquarium, and World Congress Center I couldn't wait to leave. It started with the terribly loud and annoying noise that woke me up at 4:45am, after checking in at 2am. I had to call the front desk to call security. Took 30 min. before the noise stopped. Then at 7am CNN starts blaring in the atrium and echoes off all of the walls, every morning. I asked for a blanket three times, but never got one. I couldn't wait to leave.

Reviewed Oct 2014
6.3

review from

Bedding was comfortable, location Outdated, overpriced, wait times to check in and for valet, terrible view

Reviewed Sep 2014
5.6

review from

The View The up tight finger up there ass staff and guest

Reviewed Jun 2014

8.2

review from

The valet parking took to long to get your car

Reviewed Jun 2016
10.0

review from

Tim at the front desk was exceptional, his customer service was the best.

Reviewed Feb 2016
8.0

review from

Staff, food, and location were all great. Our vehicle was damaged after paying a $70.00 fee for 2 nights of parking and the staff basically told me we were shit out of luck on them even attempting to offer to repair the damages even though they were the only ones that had access to the vehicle. This was a very huge disappointment. We may pursue the matter legally.

Reviewed Nov 2015
8.5

review from

View, desk and power outlets Homeless people hanging out around entrance

Reviewed Jun 2015
10.0

review from

Everything Everything was great

Reviewed Jun 2015
8.5

review from

Very nice staff and facilities No free wifi

Reviewed May 2015
10.0

review from

Rooms not worth the price completely outdated. The valet was pretty expensive at $35 a night. It was convenient for me to stay here, although the room was not worth it at all. For a better deal just stay at the Hilton a few minutes away.

Reviewed May 2015
8.8

review from

Loved how clean the room was. Valet parking overlooked people of color, as every Caucasian person pulling in the driveway was assisted before us. Rude and unacceptable.

Reviewed May 2015
8.2

review from

Location. Location. Location. Room was clean. Dual charging port for mobile devices. Free Wifi in lobby I didn't know there was an outdoor concert all weekend. The noise was unbearable at times with the bass shaking the room. I probably would have still stayed here because of the location but it would have been nice to know ahead of time. Access to Marta. You can take train from Airport to Phillips Arena Exit and only have to walk half block to hotel.

Reviewed Apr 2015
10.0

review from

Very friendly and accommodating staff. Was travelling with my seven year old and was impressed with every facet of this facility. The proximity to Phillips Arena, World of Coke, GA Aquarium, Olympic Park, CNN, and the College Football Hall of Fame make it the ideal hotel for an Atlanta vacation. The food court in the CNN center was also very, very convenient and provides plenty of options for those traveling with children as I was. The vast majority of the guests in the hotel appeared to be there on business but the hotel is very family friendly as well. My room was extremely clean and well-appointed. I arrived hours ahead of the check in time and was permitted to check in early. I look forward to staying again. I hate paying for parking at any hotel

Reviewed Nov 2014

7.7

review from

Staff was friendly. Rooms outdated, not worth $250 per night.

Reviewed Apr 2015
7.7

review from

Although, the hotel is in a great location but the price point is too high at 289 plus tax, plus valet parking 35.00. However, i would stay there again but would shop my hotel rate a week before instead of just two days before my arrival. This could be why the rate was so high??

Reviewed Mar 2015

4.0

review from

Desk manager mariadirty roo Dirty room. No wakeup call. poor valet service

Reviewed Sep 2016
6.0

review from

Balcony was a plus My husband and I stayed for (3) days. Our room only cleaned 1 time. On that serviced day, only (1) towel returned, and I had to request a towel the next day. My son had the identical room and his wife had gotten ill one night, they had to call house keeping at (1am) to ask for a clean-up. The hotel staff came in and used a wet vac... to pick up (bio-hazard) vomit that had hit the floor. I'm sure this happens from time to time and you'd think they'd use some kind of disinfectant and clean more thoroughly the next day or on the occasion.. No other cleaning application was applied. Gross

Reviewed May 2016
5.7

review from

Close to Phillips Arena The hotel is outdated; tried to charge us $3.75 delivery service for silverware; water in shower didn't drain.

Reviewed Apr 2016
4.8

review from

Super close to activities and lots of entertainment. Rooms were not clean. Everything very overpriced and hard to find. More of a business place in my opinion.

Reviewed Nov 2015
5.7

review from

Hotel is conveniently located downtown Very noisy restaurant, disorganized valet

Reviewed Nov 2015
4.5

review from

It is centrally located down town The staff wasn't friendly and said they were out of rooms even though I had showed them my reservation. After causing a small scene and strong arming them I was provided with a room but it wasn't a two bedroom like I had booked, instead it was a two bed. They didn't advertise they only had vallet parking and no public parking so an additional $35 will be charged to your card for the service. The valley parking service is slow to retrieve your vehicle when you need it and the staff seemed really shady; and that doing there job was a burden on them. There was also no microwave in the hotel room and the only one in the lobby was broken.

Reviewed Nov 2015
4.0

review from

There were homeless ppl everywhere outside the entrances.

Reviewed Jul 2015
2.0

review from

DUE TO EMERGENCY HOSPITALIZATION HAD TO CHECK OUT A DAY EARLY. BECAUSE BOOKED THRU KAYAK THE CANCELLED DAY'S ROOM CHARGE WAS NOT REFUNDED!!!!! NEVER BOOK ANYTHING THROUGH THIRD PARTY! NO REFUND CLAIM INFO ANYWHERE ON KAYAK! SURPRIZE HOTEL $50 PER DAY SECURITY DEPOSIT CHARGED AT CHECK IN!

Reviewed May 2015
5.1

review from

Good central location in downtown Atlanta Paper thin walls you can hear every word from the rooms beside yours

Reviewed May 2015
4.0

review from

The location is great and very convenient for walking to the Philips Arena, World of Coca Cola, the aquarium, and World Congress Center I couldn't wait to leave. It started with the terribly loud and annoying noise that woke me up at 4:45am, after checking in at 2am. I had to call the front desk to call security. Took 30 min. before the noise stopped. Then at 7am CNN starts blaring in the atrium and echoes off all of the walls, every morning. I asked for a blanket three times, but never got one. I couldn't wait to leave.

Reviewed Oct 2014
6.3

review from

Bedding was comfortable, location Outdated, overpriced, wait times to check in and for valet, terrible view

Reviewed Sep 2014
5.6

review from

The View The up tight finger up there ass staff and guest

Reviewed Jun 2014

Omni Atlanta Hotel at CNN Center

$167+

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