Would you like to save as your currency permanently or for this visit only?
Size of the room, bedding, decor,helpfulness of staff.pillows too small, Pillows too small for comfort, no more real coffee cups in room, no coffee pot. Just a 1 cup maker, no more cucumber water in lobby. Soap dish at vanity still had soap slime from last resident with new, wrapped bar soap placed on top of this! Shame on the housekeeper. Makes a person wonder what other hidden, unkempt items were lurking about. Front desk person couldn't make it to our room, nor could housekeeper, (she left my floor after my call to the desk,) so I marched the faultily unclean dish to the front and the kindly clerk washed it. With a smile and an apology, I might add.
most staff were exceptionally friendly, complimentary morning breakfast was one of the best we've ever had, loved having the pool open 24 hours, overall, a very easy place to stay
Nice king bed and welcoming staff. Pool was open 24/7. Full breakfast was nice but the oatmeal on Sunday was so watery it could not be eaten. Please teach weekend staff how to prepare oatmeal.
24/7 hot tub. Can't beat that. One elevator
Great, friendly service. Amazing breakfast. Comfortable beds. Bigger room than expected. Nice, large flat screen TV. Awesome hotel!
I like this place. It allows dogs and has a hot tub and good breakfast in the morning. I love the rooms and the bed is very comfortable. Staff here is very nice! I liked my stay everytime
The fact they served breakfast at 5:00 am as had to leave room by 5;30,
Clean and comfortable
Relaxing environment inside and out, despite close proximity to a major airport.
It did not have a hotel-like atmosphere
It was an unexpected delight in a convenient location - close to the airport.
location and theme of hotel charging for parking
The facility, property, and amenities were nice. On the first night our car was broken into and a very sentimental wedding gift was stolen from the vehicle. We were notified by security at 0130, the police didn't come until 0330, and we got NO sleep because of it all. All that Manager Marc was willing to do was allow us to check out early without a cancellation fee!?!?! After several conversations he finally agreed to refund the second night. Hardly any compensation for the stress, grief and cost of the whole incident considering the vehicle was owned by a family member so now we have to pay the $500 deductible, $288 for a rental car, and not to mention the cost of replacing the wedding gift. IT WAS A HORRIBLE EXPERIENCE AND SOLELY BECAUSE OF THE TREATMENT WE GOT FROM MANAGER MARC, NOT ONLY WILL WE NEVER STAY THERE AGAIN BUT I WILL TELL FAMILY AND FRIENDS TO NEVER STAY THERE AS WELL!!!!
Atmosphere....landscaping Needs nicer hot tub and hot tub area to enjoy the beautiful grounds
I liked the layout of the hotel. The staff was friendly and always ready to help. I would stay there again, and I would recommend it to anyone. I did not like that there was an extra cost for Valet parking, nor did I like the room size for the price. The menu was also a bit pricey.
Cost, service, comfort Location, but only because I am working in downtown Seattle. Excellent access to SeaTac and would recommend highly for anyone song business in the airport area. Cheaper and nicer than the chain hotels in the area. Exceptional service and fabulous comfort and awesome environment. I would make it my long term lodging choice, except for where I am working.
Great food! Luxurious. People super friendly. Beautiful room, nice details.
Being by the airport I thought that it would be noisy w/lots of traffic. Nothing, quiet as they come, and very beautiful location! Our room was a King Reg room.. nothing special by any means.. until we opened the door. Very clean and welcoming. It makes people spend the little extra to step up that high on the totem pole of hotels. A+++ Breakfast was all inclusive, but the time frame of AFTER 6:30am.. hello?? it was a Monday morning, and there are people that need to go back to work. Traffic in Seatac on Mon morning 6:30am was not going to allow anyone to enjoy that beautiful breakfast.
Due to proximity to airport, jet noise was prevalent. Otherwise, this place was absolutely wonderful.
Everything. The rooms were well appointed and very comfortable. The resident lounges throughout the hotel with 24/hr snack access was great. The restaraunt served excellent food. While waiting to change rooms I received a few uptight an accusatory calls from a guy at the front desk asking when I'd be checking out- not friendly and stuck up. I was packed and ready to move and just had to wait around in my room for about 3 hours until I was finally moved, to a very nice sweet that smelled of debauchery (day after a large wedding) and lots of snacks crushed and stuck in between the couch cushions.
It was clean, nice a great place to spend the night prior to taking a flight out from seattle, or to spend the night coming, not a destination in its self.
Parking was a pain in the butt
Hair in bathtub. Parts missing from coffee maker. Unbelievably noisy when other guest flush. Will not go back.
The staff were very nice, and the airport shuttle is handy. The wifi worked. There is no restaurant, nor one nearby. (Though staff did offer to take me by shuttle.) The facility is in sad shape and in need of repairs and refreshing. It is older. The room was clean but worn and very, very small. I went down for breakfast at 8:20 but there wasn't any food left or coffee, so they don't refresh it often though it was open until 9:00 am. It was disappointing but not a disastrous stay.
This was the best free breakfast ever! they thought of everything. maintenance in our room.
People at front desk were nice The hotel looks very old, smells and needs updating. The bathroom was gross, don't look down the sink drain it looks like something will jump out at you. Reminds me of those hotels you see on Hotel Impossible show that's gross and dirty.
The airport shuttle service was great. The wifi was terrible.
The staff was courteous. I wish I had known they were under construction.
Place is run down and seedy. Have stayed there for years. Felt super unsafe and rooms a total dump! Carpet was wer about three feet around the ac unit. No plugs in sink and tib. Coffee maker broke and missing parts. Part of a metal plug stuck in bathroom outlet. Room had a terrible odor probably due to wet carpet. Felt unsafe on room and walking down the halls. Water ending machine empty and no bottled water for sale in hotel.
Everything was great.
Staff was very accomdating.
Staff was very helpful, nice area to stretch your legs or go for a run in the morning before our long flight.
We use this Hampton Inn when ever we have an early flight out of SEA-TAC. It is fairly new and well kept. Prices are reasonable. I can't speak to the breakfast as we generally are gone before service starts. They will put up a snack bag for you. A short walk to Dave's Diner is a good option as well as other places to eat in the area. Nothing negative about it since the road construction is done.
Bed was comfortable Room was big No place to hang your clothes in room Breakfast quality looked rather weak Giant construction project in the front of the hotel Difficult to get the temperature right- 1 degree up and you were roasting, 1 degree down and you were freezing.
Clean, efficient and convenient for those traveling via SEA-TAC and in need of an overnight stay. They offer free shuttle service to and from the airport. Pickup from the airport was a simple phone call away and I was picked up right away. In the morning hours, the shuttle runs every half hour to take folks to the airport. Absolutely efficient and convenient. Hotel was clean and everything in working order. All the staff I interacted with here very pleasant and polite. I didn't try out their free wifi since I got in pretty late and went straight to bed. Free hot and continental breakfast in the morning was nice. I would definitely stay here again.
Due to stormy weather in Seattle, the Hampton inn was unable to accommodate our reservation. They made arrangements for us to stay at an alternative hotel. The following day, they picked us promptly and shuttled to our parked car at their facility. Excellent service!
The staff was incredibly nice and FAST. Fastest check-in at a hotel ever. The room was very clean and comfortable, nice decor and touches. The free breakfast was better than most. My partner was thrilled that there was biscuits and gravy, and I made a sausage sandwich. Check out and the shuttle to and from the airport were just as fast, clean and convenient as the rest of the stay.
Very clean room. A/C unit was also clean...no musty smell. Overall, the facility needs to be refurbished. Carpets need to be changed!
The location It wasn't worth the price charged.
Nice location , clean facility and wonderful staff. See above
My family have had Alaska vacation during Thanksgiving, and stayed in Hampton overnight before returned to Nashville. The experience in your hotel is excellent! We recommend the hotel immediately to other family members and our close friends at the night we stay! We are sure will come back again if we have the chance to visit Seattle in the future!
Location is good for close proximity to airport.The room interior looks good. It's a decent hotel for a Sleep Inn and spending $50-$75/night. I wouldn't pay anymore than that. Hotel was full and we had to park in an unlit gravel area. The hotel had a terrible dingy old smell. The room was sprayed with fragrance disinfectant so bad it was hard to breath.
Stayed two nights. There was nothing I could complain about. It was everything we expected and more. The staff, the location, breakfast was great. Will definitely stay in Sleep Inn's more often.
Convenient location for getting to the airport. Excellent courtesy shuttle to airport. The driver was very pleasant and helpful. How can you have a laundry room but have no place to get change? I was told to walk down the street somewhere to get change. That's ridiculous. Breakfast could only be described as lousy.
My room was extremely clean, the bed comfortable and the bed linens new. The morning airport shuttle was extremely well-organized. The driver organized luggage according to departure stops. The check-in desk and the morning shuttle driver were both very competent. The room was very small. Street noise could be heard. Evidently the windows do not block street noise.
Sleep Inn is a very good location to the Sea-Tac airport. The shuttle drivers are really good at getting you to the airport on time. The only complaint I have is that the breakfast was not available for early flights. We paid for breakfast but weren't able to eat. Some type of accommodation should be made for very early travelers.
Good location, clean and comfortable room, good breakfast, good value for the money.
Decor and very clean. Nice breakfast too!
The room was nice & very clean. The best part is was a very good price!
After reading some of the reviews on other sights, I was hesitant to book. However, I am VERY satisfied that I did. The staff were all very friendly and helpful and the room was very clean and comfortable. It appeared to have been recently renovated. I did not have any negative experiences or concerns.
Friendly staff, good location near airport and Southcebter, and 24 hr shuttle service to get traveler to airport. Food was available in breakfast area for traveler catching airport shuttle at 3:30 AM! Had some difficulty getting room heat adjusted (probably my fault), but fan somewhat noisy. Bed and pillows could have been a bit softer!
The staff was very friendly and the breakfast was great what a spread
Old dumpy Best Western renovated to acceptable level. OK for one night maybe but not for more. Dumpy. Noise. No sound insulation. Leaky plumbing
Value for money Poor breakfast
We only slept over before catching our cruise ship,so we needed the pick-up service from the airport & sleeping accommodations. Everything was acceptable
Convenience of delivery to airport. No Restaurant!
the room was really clean. I expected something else because of other reviews saying they saw cochroaches and it was durty but it was soooo clean and comfy. well worth the price!! the breakfast was great too. better than other breaksfast at hotels i´ve had... over all it was perfect. shuttle guy was very helpful and friedly more than front desk they were a lil cranky.. Th absolute only thing i didn´t like was that in the morning there was a criket in the sink in the bath room. it was shocking but who cares...
The shuttle was supeb....a great choice of hotel in view of catching an early a.m. flight out of Sea/Tac airport. The breakfast was very average, but not a deterrant. The hotel was very good and they accomodated us when they could not find my "bookings.com" reservation. I had booked a king room for June 28th (of which they had no record) .....they did find a booking for me for July 7th which made no sennse to me. This was the first time I used Booking.com and it makes me a little nervous....and yet I just stayed at Kempinski in Frankfurt and the reservation was flawless....
room service was excellent. breakfast hot, plentiful and juice was very good
There was a minor snow storm when we arrived and the staff worked hard to get everyone to and from the hotel in a timely manner. They were very courteous especially Cathy on the front desk. When we got stranded at the shopping mall, ELizabeth ( think that was her name) organized the van to pick us up as all taxis were not running or unavailable.
Very comfortable and close to JFK Airport Access difficult - surrounded by highways
It was close to the airport and offered a free shuttle service. It was quite old and not the 'normal' Best Western standard I've seen. Secondly, the floors and walls were paper thin, so we heard every step of the person above us.
24 hour on demand airport shuttle and proximity to airport
Very convenient to the airport and surprisingly quiet.
This hotel is so clean and even smells fresh. The free shuttle and location is very convenient, and the staff is friendly. Breakfast was a nice selection and the restaurant next door was reasonably priced withe delicious food. Plus, they're open late at night. I highly recommend this hotel!
The rooms were clean. Staff were courteous and helpful. Good service. Would return if plan a trip to Seattle There was nothing negative.
Conveniently close to the airport. Its a good facility. Breakfast room was very crowded in the morning.
Proximity to the airport. It is recommended for slaying prior to an early flight.
The convenience of being close to airport, walking distance. Great place to eat in same parking lot. Great and helpful service. Highly recommend.
Quick shuttle pick up and drop off. Close to airport and restaurant.
The staff was very courteous. They were helpful and they got us into our room early. All requests by us were handled in a friendly manner. Yes, we would stay there again.
Of COURSE I love everything about Larkspur and they deserve 5 stars. :) The bed and pillows. I feel bad for saying it but the bed was rock solid and the pillows were lumpy. Definitely not a good night sleep. Annnddd Mohammed doesn't work there anymore. :(
Room with kitchen, dishwasher and full-size fridge. Bed was horrible.
Stayed on The 2nd floor . we Could hear everything upstairs and above us . We could hear the guests upstairs party till 2.00 am and the maid vacuum the floors above in the morning . It was like they were going to come through the ceiling . Very little sound proofing between floors . The bathroom door was on an angle when we closed it . Everything else was ok . WE have stayed at this location 3 times now , and never experience the extreme noise above . Not sure if we would stay again .
Good sized, clean rooms with full size fridge and stove. Clean. I repeatedly had the experience of calling the front desk and waiting eight or ten rings for an answer. This is both before and during my stay. I also cooled my heels at the front counter until someone showed up. They were quite nice when they got around to answering the phone or getting to the front counter, but the front desk simply had no one there, almost always. I don't know if this was a management fault of having too few staff, or worker bees, but my feeling is the latter. They seemed to spend a lot of time in the room behind the front desk. There was no bell on the front counter to summon anyone. Although, given my phone experience I'm not sure it would've made any difference. Entirely different subject. I went to the hot tub and it six inches of foam on it.
The staff was friendly and helpful! The room was very clean. Complementary laundry machines were a great benefit since we had been traveling several days. We had stayed at the Larkspur before and we will again! We have no complaints
Better hide a bed mattress Bathroom was old - shower head wasn't very powerful
EVERYTHING!! Awesome staff, beautiful clean cozy luxurious convenient rooms, hassle free check in!! Great complimentary breakfast, ect ect ect!!! We actually stayed 3 extra days because it was sooo wonderfull HIGHLY RECOMMEND THIS HOTEL!!!! I normally don't take the time to do reviews, but they absolutely deserve it!!! :-) :-) :-) N/A
The layout of the room kitchen, comfortable bed. Dvd player in room and internet hookup plus free wifi. entry was nice, ok breakfast, coffe and tea at the ready. the shower was not completely clean there were short hairs on the walls left, men stubble around the sink. The hair dryer almost caught my hair on fire it was shooting electrical sparks. They did remove it from the wall after I complained it was done the same day and replaced it with a new one.
The suite had a nice layout and a large bathroom. The breakfast was pathetic, seating was terrible, and they began cleaning up early. The shower rod was falling off the wall and the door casing in the bathroom had swelled from moisture and was peeling apart. The couch had stains on it in the room.
Location, beds and very clean
Very close to airport Friendly helpful staff Eco-conscious Beautiful park across the street. Great for a walk with a young child. Small lake with a dock, playground, open space.
By the airport. Functions well by staging for air travel. Though no breakfast options for early departing flights
I liked that it was very clean, and that it is close to the airport. I was looking for a clean and convenient place to sleep and I got what I paid for. They have done a great job of providing a simple, usable room and it is kept very very clean.
The shuttle driver from airport to hotel was very helpful and polite. The room, was quite, bed, very comfortable. Liked the full size shower and no tub to step into. Breakfast was tasty and a good variety of fruit, carbs and protein. I would stay there again when in Seattle.
Hamptons are good because you know what you're going to get in advance. This was no different. Lived up to previous expectations of other Hamptons I've stayed in. Even the maintenance in the lobby was totally not a huge deal. I mean, it's nice to see a place care enough to renovate things over time.
Transportation from the airport was professional and friendly. Front desk was very accommodating with our early arrival. Rooms were clean, breakfast was varied and fresh. Absolutely no negatives whatsoever.
Staff was great. Breakfast had lots of choices. Room was comfortable and quiet.
Exceptional Service, Very Comfortable Beds & Pillows, Spacious Room Size, Delicious Breakfast, Excellent Shuttle Service = Wonderful Experience !!!
Nice staff. Decent breakfast. I HATED THE AIR FRESHENERS. THERE WAS WAY TOO MUCH OF IT.
The hotel was clean and quiet. It would have been nice to have a small fridge.
If you plan on taking the light rail into the city every day, this is a perfect location. You can take the shuttle to the airport, where the station is located then take the 40 minute trip into downtown Seattle. The staff was friendly and helpful. Rooms were large, clean, and comfortable. At the time of our stay, the lobby was under construction. Depending on the time of day (or night), you will hear planes taking off.
Leaving. DO NOT STAY HERE UNDER ANY CIRCUMSTANCES. Everything was broken, stained or torn. Was the smokiest place I've ever encountered. We stayed here less than 8 hours total and had to wash everything we brought with us. I've stayed in some pretty trashy places but this was beyond acceptable. The chair was soooo disgusting we actually laughed when we saw it. This whole experience was a cruel joke, right? No. Just an overpriced, nauseating hole they call a hotel. RUN FAR, FAR AWAY!!
The sauna The staff was rude, the facilities were dirty, neglected, and dated. A concrete step collapsed and the staircase was taped off.
The location is one I frequently stay at and is convenient. Shopping is right there within a minute. Seeing police looking through a car and trying to find the owners due to a crime committed. There were several burn holes in the bedding of my non smoking room!
Nothing Bed was hard, ac was ancient, it's next to a small airstrip and my room was right next to where planes were taking off at 6:00 in the morning. Very loud. The door looked rickity. The "breakfast" was terrible and not a lot of options. The breakfast area was dirty. The staff had thick accents and were hard to understand(not trying to be racist just honest). I feel like $117 for the night was too much for this hotel. Maybe more like $60 to $80. To top it all off the guy at check in forgot to hand me back my license which I forgot as well and they had to send it to me after I realized it was missing and had to call them.
Customer service was great! Though the place was clean, I had a non smoking room that reeked of cigarette smoke.
- Indoor hot tub, pool, & cleanliness of the facility - Next to Freeway & mall shopping Distance from city center & a bit hidden away
Cheap, clean, and super friendly staff. It's a little far from Seattle, but I'm assuming that's why it was so cheap. Traffic wasn't bad at all, and there were no issues.
The facility itself was just average but the staff....primarily the front desk staff made all the difference. The service there was world class.
Avery is outstanding in his willingness to help and is the kind of employee you want to have on your staff. The breakfast selection was very good. Most of the staff was very friendly. The attitude of the very short staff member at the front desk leaves something to be desired. When problems arose eg., no heat in the room, maid service didn't bring towels, coffee, it was handled as if we were at fault. There was no apology and response to make us feel that this would get taken care of in a timely fashion. P.S. We were told to wait in the room for the heat to come up. Then Avery arrived and lo and behold he discovered the circuit breaker was off and the furnace had 5 wires disconnected. He took it upon himself to find us another room. We greatly appreciated that!
I liked that it was clean. It looked inviting when I opened the door. Bed was comfy. Lack of flowers inside. Not enough shampoo and no conditioner. Coffee pot needed to be cleaned.
Well it was easy to get to... This is an extended stay place- and pretty rough around the edges. Sheets were too small for bed, stains on rugs, old coffee maker missing lid, & ANTS in the kitchen. Kitchen had only spoons & knives. TV was grainy. We moved to the Hilton the next day!
Given other circumstances, we thought the room was clean and pretty spacious. The fold-out couch was fine. We just needed the room for one night after flying in from the east coast and heading out to the Olympic peninsula with family. We didn't find the location convenient, and though the staff tried to help there were a lot of unnecessary problems. We had a few problems: (1) They wouldn't let us call the shuttle ahead of time or when we landed, demanding that we tell them at exactly which area we would be standing. By the time we picked up our luggage they told us it would be about 30+ minutes before they could get us due to other demands. After a long trip from the east coast with a 1.5 y/o, that didn't work for us, so we ended up paying for a taxi to the hotel. So we found that very inconvenient for a hotel that bills itself as an "airport" hotel. (2) As one example, we wanted an extra blanket but there were none in the room other than the one on the bed. So I called up and they said both "let me see if we have any" (!) and then "I found one but I'm not allowed to leave the desk, so can you come up to get it". For a $50/night hotel sure, for almost $200, that's just bad service. (3) This may be my idiocy, but when I think suite I think of a hotel with at least one small, extra room. So we were stuck having to be quiet in the room while our son slept.
Huge Rooms Good hot breakfast Shuttle available for location within 5 miles (airport, mall) Quiet Kind of a weird location. Carpet was pretty worn and not vacuumed under beds.
Breakfast variety was good and had healthy options, the room was cleaned and spacious, we really liked having 2 separate rooms with 2 bathrooms so we could get ready faster in the morning. I thought the room was reasonably priced at 2 nights for just under $400. split between 3 people. They didn't tell us what the hours were for the breakfast or where to find it at check in so we missed our second morning breakfast. Not enough towels for number of guests, we had 4 guests and had 3 towels in the entire room. We also stayed for 2 nights but they never replaced our towels or shampoo for the next night. There were no extra blankets or pillows in the room. I would stay again, I would just be sure to ask for double towels and double pillows
Room was huge, clean and immaculate. Best airport bargain for sure It took a while to get a hold of front desk from the airport to get the shuttle bus.
Handicap bath room - we did not need
Rate was good but location is terrible unless you are visiting the new Amazon Fulfillment Center across the street. Stay in town and just pay the extra rates. Good shuttle service to the airport or light rail. Room was not really clean. Spider webs and dusty. Flys Inn the breakfast area.
The room was very spacious, and had enough space for 4 adults. There was a sofa bed which was an unexpected surprise. The bathroom was large and the.kitchenette was an added plus, as was the hot breakfast. The cabinets and fixtures were old and in need of repair. Everything seemed dated, but still usable. There was not much available in the way of kitchenware, utensils and flatware.
Staff was friendly and fixed our problem for our second night. Smokey and dingy rooms. Kind of scary neighborhood.
price I arrived very late, so when I got to my room and found it was a smoking room I didn't complain. Beyond the smell, two lamps didn't work, and the TV image was snowy.
Rooms were clean. The room description said there was a fireplace...there isn't. They charge an additional $70.00 for "incidentals" and claim it will be returned at checkout. It is returned at midnight following checkout.
Nothing The man at the front desk was unfriendly and not helpful at all. I get there and hotel is overbooked but font desk dude, who is really tall and has dark hair but do not remember his name, was awful. He blamed the issue on the third party website and the other group went out of their way to help but when I tried to talk to this guy he would take no responsibility or even say he is sorry for the situation. Then when I was asking if there was a way he could double check or have any idea of what I should do he walks away when I am still speaking with him. A hotel that does not have customer service is not a place anyone should want to be.
The kindness and help of the staff person The hotel had damage in room and musty odor. The bathroom door was damaged and the carpet very dirty
The beds and pillows were comfortable Couldn't lock the door from inside. Deadbolt didn't work, no lock hasp on the door. Bathroom door broken, wouldn't stay closed. No soap or shampoo provided. Sign on the lampshade forbid using washcloths or towels for removing makeup. 'Ask for rag'
This guest did not leave comments about this hotel.
If all you need is a basic clean place to sleep this fits the bill. If you want fancy or amenities look elsewhere.
it was good for the price it was good for the price
price they werent famialar with process
OK nothing to fancy clean, breakfast basic not much selection, no table' price OK for what you get. small room, taking shower water temp kept going hot to cold ,whole shower.OK bed clean basic is fine as long it is clean and dosent smell
Polite atmosphere. .comfortable for star level
The receptionist made our transition into the room fast! She was so friendly and personal. We will come back to this hotel in the near future.
The hotel breakfast was very minimal.Not enough food for everyone. The water was cold.The water was cold when talking a shower.Their towell rules were unacceptable.
The free breakfast and amenities in the room is wonderful. I could not open the window. There was trampling from upstairs, as always.
the employees tried to be helpful. Very old hotel, we pd. for a king bed in the room, the tv cable was so bad,there was no picture, the desk lady switched us to a queen room which it agreed to, but now I have bed bug bites on my back.
Convenient, clean, hospitable Freeway noise...
the bed was very comfy. the thin walls.
Very nice decor and a very comfortable bed! The room was great and was equipped with many extras like a lap desk, ironing board, and nice, bug TV. Perhaps a better quality breakfast.
Next to elevator, loud. Not very updated. Didn't seem up to Hampton Inn standards.
Fake eggs but not complaining about anything else just come on fake eggs after everythin else being awsome?
The staff is wonderful ,friendly and courteous. And the hotel is extremely clean.
Staff was really friendly, hotel was clean and quiet. Will return again!!
We liked that the hotel was easily accessible from major highways, and close to a major shopping mall. Make sure you hide all of your belongings if you decide to have the maid clean your room. We informed the hotel manager, and she gave us the "Our word against hers" speech. It is unfortunate that they choose to hire staff that will steal their customers property. Be careful if you choose to stay here, or don't let room service into your room.
Everything was good, nice staff, quiet&clean rooms Only thing is that the train goes right behind the hotel.... And it runs 2-3 times a night with horns
The staff here are very professional and were quick to respond to our needs! Pool area was clean and inviting after a long day! The rooms are very dated bed and linings not very comfortable.. Stay in the front side as a train runs past the back side regularly.
Shuttle Room layout. Location.
No hot water..waited couple of hours ro fix the issue
The hotel was very clean from top to bottom. The beds were very comfortable, with the perfect pillows. The location was perfect, easy access with several amenities very close. I will definitely stay her again!! I didn't like that I only got to stay 1 night!
Proximity to airport, location wasn't too bad to everything else, Staff was very nice, No Hot tub, Rooms are a little dated.
The rooms were very spacious and clean. The front desk staff were very polite and courteous, especially the assistant manager Danielle, who drove us to the airport to catch the light rail to the Seahawks game. Bathroom was also spacious and shower was very powerful and refreshing. The entire hotel is VERY well maintained and I would DEFINITELY recommend for anyone who is looking for value and convenience. Also only 5 minutes from SouthCenter Mall which is a shopper's paradise! I wish the rooms had a built-in safe, but otherwise I really have no complaints.
Very Clean, Excellent customer service, The restaurant server is very kind and very helpful so is the cook that spoke multiple languages. I highly recommend this Hotel. The hotel is under-rated. It should be given a 5 star.
Staff very friendly and courteous. Evening cookies and manager's reception was nice. No microwave in room. Room was on small side. Breakfast was monotonous after two days!
Staff was excellent. Hotel was above average for the money. I will stay here again next time I pass through SeaTac. It's much better than the hotels near the airport. It would be better if it were free......
Nice staff. No usb for charge cell phone.
Room was nice with good amenities. Breakfast was well stocked with a nice view of the golf course next door. We arrived too late for the Managers reception but it had a nice setting as well. Nice water pressure in the shower. Spa/hot tub area closed for remodeling. Weird location tucked back in the corner of a shopping center.
Close to airport, shuttle service & convenience to restaurants. Nothing
We had to find a hotel for the night after a garage fire forced us out of our condo for the night. The Best Western Plus Plaza by the Green was so clean and comfortable - seemed new - we all slept really well after a stressful day. The front desk clerk had excellent customer service skills - we felt he was very friendly while juggling 3 guests at once, and he was very accommodating of our needs for an airport shuttle the next morning. We checked in around 9pm and I was happy to see a late-night cookie offered in the lobby - nothing like a little chocolate to help me count my blessings! Hot breakfast was plentiful and delicious and enjoyed with a morning paper and a relaxing view of the golf course. I would stay here again for the great value, free parking, shuttle service and close proximity to the airport.
This motel was clean and comfortable. Good value for the money. Free airport shuttle service every 30 minutes was greatly appreciated. Check in was very slow. It took about an hour due to heavy volume of airport passengers whose flights were unexpectedly delayed that were directed to stay there by Delta Airlines. There was only one desk clerk on duty and it took her a long time to register guests.
Staff was very helpful and polite. Good restaurants nearby It was perfect for the money.
price,comfort, wife liked bathroom, better room on 2nd stay on 2nd floor,,good chinese restaurant next door. good breaifast selection. location