Pros (+) The location is perfect for walking into downtown. The price is right too.
Cons (-) So noisy. Any voice in the hallway travels right into the room. Especially when a bachelor party is happening next door. Beds are uncomfortable
2 stars
Extended Stay America Suites - Austin - Downtown - Town Lake
Photos of Extended Stay America Suites - Austin - Downtown - Town Lake
Overview
The Extended Stay America Austin Downtown Town Lake has lots of great amenities, but probably the best of the amenities is its location; the hotel is really close to lots of great Austin nightlife including lots of bars that play live music. As for the hotel itself, there are a ton of great reasons to enjoy it, but probably the best is the extended stay feature. At this hotel, you do not need to leave within a few days to save money, in fact, the longer you stay, the more money you save thanks to the extended stay rates. There is a free grab and go breakfast along with a coin-operated laundry room, you can also get pet friendly rooms for your dog or your cat to stay with you.
The rooms at the Extended Stay America Downtown Town Lake are all either one single king bed rooms or dual queen rooms. All of the rooms have a large space and come with a fully equipped kitchen – this means not only do you have a stove and sink, but also you get to enjoy the benefits of having plates and silverware too. The rooms all have desks for you to get your work done at, along with free Wi-Fi and flat panel televisions that include some of the best channels out there.
Staying at the Extended Stay America Austin Downtown Town Lake is a great way to enjoy one of America’s great cities. This hotel is the perfect option for a good long trip to a great place in the heart of Texas.
Latest deals for Extended Stay America Suites - Austin - Downtown - Town Lake
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Extended Stay America Suites - Austin - Downtown - Town Lake
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Kitchen
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Microwave
- Dining area
- Kitchen
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Shower
- Private bathroom
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
- TV
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Bedroom
- Wardrobe or closet
- Alarm clock
- Sofa bed
Laundry
- Laundry facilities
- Iron and ironing board
Dining
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Meeting/Banquet facilities
- 24hr front desk
Parking and transportation
- Parking
Outdoor
- Grill
Workspace
- Desk
Health and safety
- Safe
Reviews of Extended Stay America Suites - Austin - Downtown - Town Lake
6.6
Okay
1209 verified ratings
Wonderful
311
Very good
160
Good
190
Okay
122
Fair
136
Mediocre
82
Poor
208
Summary of reviews
Guests say
Guests appreciated the hotel's location, noting its proximity to attractions and events. However, they expressed significant dissatisfaction with the cleanliness of the rooms and the quality of service provided by the staff. Many reviews highlighted issues such as unpleasant odors, rude staff interactions, and maintenance disruptions, making for an overall negative experience.AI-Generated from customer reviews
Reviews(7)
Q&A(5)
Tips(10)
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Score by provider
6.8 out of 10
7 reviews
All reviews
Pros (+) I didn't have the cleanliness issues others did; the hotel needs a refurbishment but it was clean. There aren't many luxuries offered and the room is laid out strangely. It wasn't overly comfortable to hang out in but we didn't plan to be in our room all that much.
Cons (-) I had a challenge with a late check out and there were no apologies offered even though I watched the night clerk record the request in her evening log. Service was not great here but it was the cheapest hotel for the evening so I guess what does one expect?
Cons (-) Upon entering the room, and taking a look around, I found hairs found in the shower/bath and bed - pretty disgusting. Checked out 10 min after checking in - after telling staff why I was leaving (and asking for a refund which was processed), no apologies were given.... I'll never consider an Extended Stay again
Pros (+) It was relatively close to where I needed to be.
Cons (-) The internet was pretty slow, I paid for the upgraded speed and didn't really notice a difference. There were also times I came to the front desk for a question and no one was there or even close by.
Pros (+) Better than a park bench?
Cons (-) Upon arrival I realized my hair dryer was broken. Rather than try to provide any support to fix my broken hair dryer, the front desk told me I would receive one night stay gratis. I foolishly believed this. Later when I asked where my refund was, my requests for information was ignored and I realized how upfront this deception had been. Wow, not many can lie outright. Other than that, I was surpri...
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Pros (+) - Inexpensive compared to other local hotels - Great location right next to downtown Austin. It is under a mile to many fun areas downtown and along S Congress Street. - Complimentary Wifi (slow, but free, so can't complain) - Complimentary "grab-and-go" breakfast (very limited, but again, free) - Lots of free parking
Cons (-) - Front desk staff hung out chatting in the office behind the desk and needed to be called. - The maid on our floor seemed to spend extensive amounts of time on her cell phone in the hall (she probably should have spent more time cleaning rooms) - Our first room had a live cricket in the bathroom, a spider in the bed and long black hair on the towels, toilet and sink. We requested a second room an...
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Pros (+) Location was amazing. We went during the start of the recent monsoon season so much travelling or exploring on foot meant a wet time. The locations was awesome to catch an Uber to the bars or to local areas to see.
Cons (-) I think we picked a bad weekend with quite a few events going on. This is the only way I can explain the crazy price. We booked late but the price we paid was twice what I would have expected to pay for the facilities. It was one of the cheapest locations that weekend though so that is the only reason we were there.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the Extended Stay America Austin Downtown Town Lake?
The hotel offers a great location close to Austin nightlife, extended stay rates, free grab and go breakfast, and pet-friendly rooms with fully equipped kitchens.
How clean are the rooms at Extended Stay America Austin Downtown Town Lake?
Guests have reported mixed experiences with cleanliness, with some mentioning clean and tidy rooms, while others have complained about dirty rooms and a need for better attention to general areas and outside.
What can I expect from the beds at Extended Stay America Austin Downtown Town Lake?
Guests have found the beds to be comfortable, but some have mentioned issues with hard beds and stains on the sheets.
Is parking available at Extended Stay America Austin Downtown Town Lake?
Yes, the hotel offers parking for guests.
When is the best time to visit Extended Stay America Austin Downtown Town Lake?
The low season is in January, and the high season is in September. Visitors may want to consider these factors when planning their trip.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for an Extended Stay
The hotel offers extended stay rates, making it a cost-effective option for longer trips, and the fully equipped kitchen in each room adds convenience.
Consider Room Selection
Some guests recommended requesting a room away from construction areas to avoid noise disruptions.
Pet-Friendly Accommodation
The hotel offers pet-friendly rooms, allowing guests to bring their furry companions along for the stay.
Explore Nearby Attractions
The hotel's proximity to Austin City Hall, Lady Bird Lake, and various museums makes it a convenient choice for exploring the city's attractions.
Check for Construction Updates
Some guests mentioned ongoing construction in the halls and stairwells, so it's advisable to inquire about the current status if this is a concern.
Be Mindful of Cleanliness
While some guests praised the cleanliness, others reported issues such as dirty rooms and stains, suggesting a need for consistent attention to cleanliness standards.
Breakfast Considerations
The grab-and-go breakfast received mixed feedback, with some guests finding it satisfactory and others expressing disappointment, so it's worth setting expectations accordingly.
Parking Awareness
Guests should be aware that there may be limited parking access, and some mentioned the need for better security in the parking area.
Address Noise Concerns
Some guests noted noise disturbances from nearby construction, other guests, and outside the hotel, so light sleepers may want to prepare accordingly.
Internet and Breakfast Upgrades
While the hotel offers free Wi-Fi, high-speed internet comes at an additional cost, and the breakfast options may not meet everyone's expectations, so guests should plan accordingly.
Location
507 South First Street, Austin, TX 78704
What's nearby
- ZACH Theatre0.7 mi
- Lady Bird Lake0.7 mi
- Neal Kocurek Memorial Austin Convention Center0.8 mi
- Sixth Street0.9 mi
- Paramount Theatre1 mi
- Barton Springs1.3 mi
- Barton Springs Pool1.3 mi
- Texas State Capitol1.4 mi
- Frank Erwin Center1.7 mi
- Deep Eddy Pool1.9 mi
- Main Building University of Texas at Austin2.1 mi
- University of Texas at Austin2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Suites - Austin - Downtown - Town Lake
Low season | November |
|---|---|
High season | June |
Average price (weeknight) | $114 |
Average price (weekend night) | $98 |
When to book a room at Extended Stay America Suites - Austin - Downtown - Town Lake
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Extended Stay America Suites - Austin - Downtown - Town Lake
FAQs when booking at Extended Stay America Suites - Austin - Downtown - Town Lake
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Value for money | 7.3 |
|---|---|
Distance to city center | 1.6 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 6.4 mi |