Guest reviews
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Overall Rating
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9.2 "Excellent wellness & sports facilities."10.0 "
top-notch fitness area , thought 100%." -
9.2 "World class service."9.9 "99% found the
staff to be very friendly ." 9.6 "96% thought theservice was very professional ." 8.1 "81% said thereception staff was great ." 7.7 "77% found therestaurant service to be one of the best ." 10.0 "Lovely bar service , according to 100%." 7.1 "71% wereimpressed by the valet service ." 10.0 "100% said therecreation staff was great ." -
9.0 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 9.6 "96%enjoyed the restaurants & bars nearby ." 7.7 "77%liked the proximity to shopping ." 7.0 "Easily accessible by car , said 70%." -
8.2 "Generally very clean."8.4 "84% said
rooms were clean ." 8.2 "82% thoughtit was clean ." -
8.0 "Rooms are great."9.8 "98% thought the
view was good ." 8.4 "84% saidrooms were clean ." 7.8 "78% said thebeds were comfortable ." 8.7 "87% appreciated themodern rooms ." 8.2 "82% werehappy with the tv ." 9.0 "90%enjoyed the balcony ." -
6.7 "Average comfort."6.2 "Only 62% said
rooms were big enough ." -
4.8 "Value below average."3.6 "The
price was too high for 64%."
Overall Rating
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9.1 "World class service."9.9 "99% found the
staff to be very friendly ." 9.5 "95% thought theservice was very professional ." 8.2 "82% said thereception staff was great ." -
8.8 "Location is great."9.9 "99%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
8.0 "Generally very clean."8.2 "82% said
rooms were clean ." -
7.9 "Tasty food."
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7.3 "Nice rooms."9.8 "98% thought the
view was good ." 8.2 "82% saidrooms were clean ." 7.7 "77% said thebeds were comfortable ." 8.7 "87% appreciated themodern rooms ." -
6.4 "Average comfort."6.3 "Only 63% said
rooms were big enough ." 5.1 "For only 51%, thenoise level was all right ." -
4.5 "Value below average."
Overall Rating
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9.2 "Terrific location."9.8 "98%
liked the proximity to sightseeing ." -
9.1 "World class service."9.8 "98% found the
staff to be very friendly ." 9.5 "95% thought theservice was very professional ." 8.1 "81% said thereception staff was great ." -
8.0 "Generally very clean."8.5 "85% said
rooms were clean ." 8.0 "80% thoughtit was clean ." -
7.9 "Nice rooms."9.9 "99% thought the
view was good ." 7.8 "78% said thebeds were comfortable ." 8.5 "85% saidrooms were clean ." -
7.7 "Good breakfast."
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6.9 "Average comfort."6.1 "Only 61% said
rooms were big enough ." -
6.7 "Pool is mediocre."
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5.2 "Average value."
Overall Rating
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9.3 "World class service."9.9 "99% found the
staff to be very friendly ." -
8.5 "Location is great."
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8.3 "Generally very clean."8.4 "84% said
rooms were clean ." -
8.0 "Rooms are great."9.8 "98% thought the
view was good ." 8.4 "84% saidrooms were clean ." -
7.5 "Tasty food."
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6.4 "Average comfort."5.8 "Only 58% said
rooms were big enough ." -
4.6 "Value below average."
Overall Rating
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9.1 "World class service."9.9 "99% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." -
9.0 "Terrific location."
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7.9 "Nice rooms."8.0 "80% said the
beds were comfortable ." 9.9 "99% thought theview was good ." 7.8 "78% saidrooms were clean ." -
7.8 "Tasty food."
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7.1 "Good breakfast."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Everything was great Staff was very friendly and helpful Our room was awesome and so was the view. Definitely coming back !! Only a couple small things that I would have to say was the sink was plugged due to the little mount in the drain was disconnected, but they fixed it right away which was great !! And there was food left behind by the previous guests in our small fridge it's ok no biggie
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8.0review from
The room was a nice size also great view The lights were dim in the room. Definitely needs better lighting.
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5.1review from
Location was good. A walk to downtown and south congress. Tv was broken, couldn't watch it. The bathroom was old feeling. Not what you would expect for $300/night.
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10.0review from
Beautiful hotel. Within walking distance to downtown, Lady Bird Johnson and Congress. We normally stay at another hotel on the lake but after a negative experience we chose to stay here. We will be booking here from now on.
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9.7review from
I was placed in a recently upgraded room. Fit and finish was very modern, very clean, and comfortable for my 5 night stay. Restaurant and room service was very good. The location of the hotel was great. Directly next to Congress St. Bridge (bat bridge), pretty cool If you get a chance to check it out. The hotel sits directly on the recreation trail circling Lady Bird Lake, this was a great place to go for a walk or run. A quick walk across the bridge also put you in the core of downtown with lots of restaurant choices, Austin city limits, etc. The workout facility was also very nice and open 24 hours/ day. Overall great hotel and would stay again. Only reccomedation would be to have the simple sundries store open 24 hrs./ Day providing acces to snacks , medicines, etc. this would be a nice convenience and seems viable that it could be staffed by one of the night desk attendants as it is located right at the front desk anyway. Other than that, great stay.
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5.4review from
Room was filthy when we first came in, beer bottle caps on the floor, bathroom amenities were all used half empty bottles ( lotions, shampoo and conditioner ).
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8.0review from
Seemed very clean, friendly staff, great dining recommendations. Expected more for the price. Self park was not clear it was a charge until check out. Hotel drinks were pricey.
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7.7review from
Rooms were great better than average. Staff very friendly and helpful. The bathrooms didn't have fans and there was no fridge or microwave in room. Also thought parking was too expensive
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8.2review from
Great location and the outdoor patio was wonderful. Giving you a bottle of water every night was nice. The bed squeaks pretty bad so it must be very old and there isn't any water pressure in the shower.
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9.6review from
Great comfortable furnishings, beautiful view, helpful friendly staff small rooms
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9.3review from
Location Expensive overnight parking.
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9.6review from
I really enjoyed staying here, the city view rooms were excellent and the lobby had a few restaurants and a bar that had excellent service. Staff was very helpful and friendly. Parking fees
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6.3review from
Location Rooms are in need of updating, bathroom tiles and shower are 1970's style. They are building g a new hotel around the old (which they didn't tell you) so don't book till end of summer 2014.. Unless you like construction mess
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8.0review from
Everything was great Staff was very friendly and helpful Our room was awesome and so was the view. Definitely coming back !! Only a couple small things that I would have to say was the sink was plugged due to the little mount in the drain was disconnected, but they fixed it right away which was great !! And there was food left behind by the previous guests in our small fridge it's ok no biggie
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8.0review from
The room was a nice size also great view The lights were dim in the room. Definitely needs better lighting.
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10.0review from
Beautiful hotel. Within walking distance to downtown, Lady Bird Johnson and Congress. We normally stay at another hotel on the lake but after a negative experience we chose to stay here. We will be booking here from now on.
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9.7review from
I was placed in a recently upgraded room. Fit and finish was very modern, very clean, and comfortable for my 5 night stay. Restaurant and room service was very good. The location of the hotel was great. Directly next to Congress St. Bridge (bat bridge), pretty cool If you get a chance to check it out. The hotel sits directly on the recreation trail circling Lady Bird Lake, this was a great place to go for a walk or run. A quick walk across the bridge also put you in the core of downtown with lots of restaurant choices, Austin city limits, etc. The workout facility was also very nice and open 24 hours/ day. Overall great hotel and would stay again. Only reccomedation would be to have the simple sundries store open 24 hrs./ Day providing acces to snacks , medicines, etc. this would be a nice convenience and seems viable that it could be staffed by one of the night desk attendants as it is located right at the front desk anyway. Other than that, great stay.
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8.0review from
Seemed very clean, friendly staff, great dining recommendations. Expected more for the price. Self park was not clear it was a charge until check out. Hotel drinks were pricey.
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8.2review from
Great location and the outdoor patio was wonderful. Giving you a bottle of water every night was nice. The bed squeaks pretty bad so it must be very old and there isn't any water pressure in the shower.
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9.6review from
Great comfortable furnishings, beautiful view, helpful friendly staff small rooms
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9.3review from
Location Expensive overnight parking.
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9.6review from
I really enjoyed staying here, the city view rooms were excellent and the lobby had a few restaurants and a bar that had excellent service. Staff was very helpful and friendly. Parking fees
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5.1review from
Location was good. A walk to downtown and south congress. Tv was broken, couldn't watch it. The bathroom was old feeling. Not what you would expect for $300/night.
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5.4review from
Room was filthy when we first came in, beer bottle caps on the floor, bathroom amenities were all used half empty bottles ( lotions, shampoo and conditioner ).
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6.3review from
Location Rooms are in need of updating, bathroom tiles and shower are 1970's style. They are building g a new hotel around the old (which they didn't tell you) so don't book till end of summer 2014.. Unless you like construction mess
