Pros (+) I actually cancelled my reservation once I saw the place and went to another hotel. Staff was awful and facilities disgusting. Just stay away!
2 stars
Extended Stay America Select Suites - Austin - Northwest
Photos of Extended Stay America Select Suites - Austin - Northwest
Overview
Suburban hotel in Austin with free parking Along with laundry facilities, this smoke-free hotel has express check-out and free self parking. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request. Extended Stay America Select Suites - Austin - Northwest offers 113 accommodations with hair dryers. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and irons/ironing boards can be requested.
Latest deals for Extended Stay America Select Suites - Austin - Northwest
Amenities at Extended Stay America Select Suites - Austin - Northwest
- Free Wi-Fi
- Tea/coffee maker
- Free parking
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Free toiletries
- Internet
- Pets allowed on request. Charges may apply.
- Laundry facilities
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Body soap
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Trash cans
Kitchen
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Microwave
- Dining area
- Kitchen
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Dining room
- Vending machine (drinks)
- Vending machine (snacks)
General
- Family rooms
- Telephone
- Seating area
Parking and transportation
- Free parking
- Private parking
Media and entertainment
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Desk
Services and conveniences
- Express check-out
Reviews of Extended Stay America Select Suites - Austin - Northwest
3.4
Poor
111 verified ratings
Wonderful
14
Very good
2
Good
6
Okay
1
Fair
16
Mediocre
6
Poor
66
Summary of reviews
Guests say
Guests overwhelmingly reported negative experiences at this hotel, citing issues with cleanliness, poor service, and a lack of proper amenities. Many mentioned dirty rooms, unfriendly staff, and unpleasant odors. A few guests noted the location as a positive aspect, but overall, the hotel did not meet expectations and was described as a place to avoid.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
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Pros (+) Location was great and quiet. Nearby mall and a very cheap theater.
Cons (-) Entrance says no smoking in public places however the doorway must not be a public place. People smoking right at the doorway making the front entrance smell really bad. Check-in was horrible and took forever seemed like the guy behind the counter was not happy at having to check us in. The elevator smelled worse than the front entrance and was also used for cleaning carts so several times we had ...
Read more
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings for budget travelers?
The hotel is known for being a great option for budget travelers, offering clean and comfortable rooms.
What practical information should guests with allergies consider before booking?
Guests with allergies should be aware that despite a sign stating no pets allowed, there are dogs on the property, which could be a concern for those with allergies.
When is the best time to visit the hotel?
The high season is in April, while the low season is in July.
What practical information should guests know about the hotel's amenities?
Guests should be aware that the hotel does not offer breakfast or top sheets for the bed, providing spartan accommodations.
What can guests expect from the hotel's customer service?
The regular employees are known for their great and helpful personality, although some guests have reported disrespectful behavior from the manager.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Nearby Attractions
The hotel is located within driving distance of several attractions, including Covert Park at Mount Bonnell and the University of Texas at Austin.
Check Room Cleanliness
Some guests reported issues with cleanliness, so it's advisable to thoroughly check the room upon arrival and report any concerns to the staff.
Be Aware of Pet Policy
Despite the hotel's policy, some guests noted the presence of pets on the property, which could be important for those with allergies or sensitivities.
Confirm Reservation
Several guests experienced issues with their reservations, so it's recommended to confirm the booking directly with the hotel before arrival.
Be Mindful of Check-in Time
Guests arriving late at night faced challenges with check-in, so it's best to arrive during the day or ensure the hotel is prepared for late arrivals.
Address Noise Concerns
Some guests mentioned noise issues, including loud TVs in adjoining rooms, so it may be helpful to request a quiet room or address noise disturbances with the staff.
Check for Essential Amenities
Some guests reported missing essential items in their rooms, such as towels and bedding, so it's advisable to ensure these are provided upon check-in.
Be Aware of Roach Problem
Several guests reported encountering roaches, so it's important to consider this factor when choosing accommodations.
Be Cautious with Staff Interaction
Some guests had negative experiences with staff, so it's advisable to address any concerns promptly with the management if necessary.
Consider Alternative Accommodations
If the hotel does not meet expectations, it may be prudent to have a backup plan or alternative accommodation in mind.
Location
13689 Research Boulevard, Austin, TX 78750
What's nearby
- The Arboretum5.1 mi
- Lake Travis9.7 mi
- Contemporary Austin - Laguna Gloria10 mi
- Main Building University of Texas at Austin12.2 mi
- University of Texas at Austin12.3 mi
- Deep Eddy Pool12.5 mi
- Frank Erwin Center12.9 mi
- Texas State Capitol12.9 mi
- Paramount Theatre13.3 mi
- Barton Springs13.4 mi
- Barton Springs Pool13.4 mi
- Sixth Street13.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Extended Stay America Select Suites - Austin - Northwest
Low season | May |
|---|---|
High season | April |
Average price (weeknight) | $62 |
Average price (weekend night) | $62 |
When to book a room at Extended Stay America Select Suites - Austin - Northwest
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Extended Stay America Select Suites - Austin - Northwest
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Value for money | 3.9 |
|---|---|
Distance to city center | 12.5 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 19.5 mi |
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