Everything was great
2 stars
Holiday Inn Express Hotel & Suites Austin - Highway 620 & 183
Photos of Holiday Inn Express Hotel & Suites Austin - Highway 620 & 183
Overview
Welcome to our friendly Austin hotel, located less than 20 minutes from the vibrant heart of Texas’s capital city. Whether you're visiting for business, stopping by on a road trip, or planning an extended stay to explore Austin, we’re excited to welcome you to our corner of this amazing city. Our warm, welcoming staff will make you feel at home the moment you step through our doors. Staying with us places you within easy reach of Austin's top attractions, including the Texas State Capitol and the beautiful Zilker Botanical Garden. Right around our hotel, you’ll also find plenty to do, from walking trails at Milburn Park to shopping at Lakeline Mall. After a day of exploring, unwind with a dip in our outdoor pool and whirlpool, or stay active in our 24/7 fitness center. Start each morning with a complimentary, freshly prepared breakfast and wind down in the evening with our signature Social Hour featuring complimentary beer, wine, and light fare. Each of our spacious suites includes a lounge area, coffee maker, flat-screen TV, fridge, and microwave. We can’t wait to welcome you to your home away from home!
Latest deals for Holiday Inn Express Hotel & Suites Austin - Highway 620 & 183
Amenities at Holiday Inn Express Hotel & Suites Austin - Highway 620 & 183
- Outdoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Dining
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
General
- Family rooms
- Telephone
- Carpeted
- Seating area
- Sofa
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
- Free toiletries
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
Media and entertainment
- Radio
- Cable or satellite TV
- Flat-screen TV
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Outdoor pool
Parking and transportation
- Airport shuttle
- Free parking
Workspace
- Fax/photocopying
- Desk
Bedroom
- Sofa bed
Things to do
- Gift shop
Health and safety
- Safe
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Holiday Inn Express Hotel & Suites Austin - Highway 620 & 183
8.7
Very good
499 verified ratings
Wonderful
263
Very good
89
Good
54
Okay
26
Fair
17
Mediocre
16
Poor
34
Summary of reviews
Guests say
Guests appreciated the clean rooms and the great breakfast options available at the hotel. However, many expressed dissatisfaction with the service, citing poor management and staff interactions. The location was also praised, but some felt the hotel was overpriced for what was offered. Overall, while there are positives, the service and value for money were significant concerns for guests.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.8 out of 10
38 reviews
8 out of 10
2 reviews
All reviews
Pros (+) Comfortable
Cons (-) Our room wasn't cleaned one of the four days we stayed. When I tried to file a complain the management told me it was my fault because I have placed the tag for privacy in our room. Not true
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How clean are the rooms at Holiday Inn Express Hotel & Suites Austin?
Guests have consistently praised the hotel for its clean rooms and well-maintained facilities, ensuring a comfortable stay.
Is parking readily available at Holiday Inn Express Hotel & Suites Austin?
The hotel offers free parking, providing convenience for guests who arrive by car.
What can I expect from the complimentary breakfast at Holiday Inn Express Hotel & Suites Austin?
Guests have enjoyed the complimentary breakfast, although some have mentioned that the breakfast options were not as varied as expected.
How comfortable are the beds at Holiday Inn Express Hotel & Suites Austin?
Many guests have complimented the hotel for its comfortable beds and pillows, ensuring a good night's sleep.
When is the best time to visit Holiday Inn Express Hotel & Suites Austin?
The hotel experiences high season in April and low season in January, providing an insight into the best times to plan a visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Check Room Amenities
Some guests reported issues with amenities such as TV and key cards. It's advisable to check the functionality of these amenities upon check-in and report any issues promptly to the front desk.
Explore Nearby Attractions
The hotel's proximity to various attractions like Covert Park at Mount Bonnell and the Texas State Capitol makes it convenient for guests to explore the area. Consider planning visits to these attractions during your stay.
Consider High Season Visits
Guests highlighted April as the high season, which could impact the hotel's availability and nearby attractions. Planning a visit during the low season in January might offer a quieter experience.
Verify Special Services
Some guests mentioned issues with the pool and spa, so it's advisable to verify the availability of these services before booking if they are essential to your stay.
Take Advantage of Complimentary Breakfast
The hotel offers complimentary breakfast, which was praised by many guests. It's a convenient way to start the day without having to worry about finding breakfast elsewhere.
Check for Room Cleanliness
While many guests praised the cleanliness of the hotel, a few reported issues with dirty sheets and unclean rooms. It's recommended to inspect the room upon arrival and report any cleanliness concerns immediately.
Inquire About Nearby Dining Options
The hotel's proximity to good restaurants and stores was appreciated by guests. Consider asking the staff for recommendations on nearby dining options for a convenient and enjoyable dining experience.
Confirm Room Comfort
Some guests mentioned issues with the comfort of beds and pillows. If comfort is a priority, consider confirming the room's bedding comfort with the hotel staff before booking.
Plan for Event Proximity
If you have an event nearby, the hotel's location was praised for being near events. It's worth considering this hotel for its proximity to specific activities or events in the area.
Location
10911 Pecan Park Boulevard, Austin, TX 78750
What's nearby
- The Arboretum6 mi
- Lake Travis9.1 mi
- Contemporary Austin - Laguna Gloria10.7 mi
- Main Building University of Texas at Austin12.9 mi
- University of Texas at Austin13.1 mi
- Deep Eddy Pool13.1 mi
- Frank Erwin Center13.7 mi
- Texas State Capitol13.7 mi
- Paramount Theatre14 mi
- Barton Springs14 mi
- Barton Springs Pool14 mi
- ZACH Theatre14.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Hotel & Suites Austin - Highway 620 & 183
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $115 |
Average price (weekend night) | $114 |
When to book a room at Holiday Inn Express Hotel & Suites Austin - Highway 620 & 183
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express Hotel & Suites Austin - Highway 620 & 183
FAQs when booking at Holiday Inn Express Hotel & Suites Austin - Highway 620 & 183
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
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See most recommended stays in AustinGood to know
Value for money | 8.8 |
|---|---|
Distance to city center | 13.2 mi |
Nearest Airport | Austin Bergstrom |
Distance to airport | 20.3 mi |
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