6.0
Firstly, for some reason I got a rental that I had to pay for the mileage instead of all inclusive. Secondly, there was nothing they could do about that. Thirdly, the car was too low to the ground for a woman in her 60’s and they wouldn’t give me a different car. The woman at the counter was not very friendly nor sympathetic. All-in-all, not a very good experience.Reviewed May 1 2022
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2.0
Avis - Use Caution Well, booked online through a 3rd party and when I arrived at the Brunswick, GA, airport, the representative told me there was a possibility I would not have a car. I’m not sure if I was “lucky” or just took a chance. She gave me what she had and it was not a good ride. The SUV pulled to the right and the steering was horrible. I called the counter within 5 minutes to learn Avis had no other cars. The representative told me several times that the office closed at 5:30 not one time did she tell me to return the vehicle before 3:00 pm. Returned the car at 5:30 and was charged an extra day. I believe her intentions on telling me to return before they closed at 5:30 and not my return time of 3:00 was to confuse me so they could enjoy the extra day. Also we could not locate the latch/button for the gas, charged over $80 to fill up. Here you go, keep the extra day rate and the over $80 for gas. We will never rent from Avis again. May God richly bless all at Avis.Reviewed Nov 29 2021
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10.0
Fast, efficient place to rent a car.Pros:Very quick, courteous, efficient service. I had my car rented before the baggage came out on the baggage claim across from the car rental area. Very convenient process.Reviewed Mar 28 2017
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2.0
Cons:This isn't Avis. It is a company that uses Avis' name and I was unable to change a reservation because their lazy asses were closed all weekend. I called Avis for customer service and they had no record of the rental. BECAUSE this isn't AVIS. This is fraud and I will never use Kayak or that rental service again.Reviewed Jan 24 2017
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9.2
No problemsPros:Easy turn in.Cons:Would have appreciated a ride back to where we needed to go.Reviewed Nov 20 2015
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