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Avis customer reviews
6.7
OkayBased on 10,000 verified guest reviews
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Cons -
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Date
A
6.0 Okay
Anonymous, Jul 2025
I had to wait an hour and a half past my reservation time even though I already checked in ahead of time with all the required info.
K
2.0 Poor
Keith, Jul 2025
Took an hour and 20 minutes to get service. At 9:30am, with numerous flights arriving to Maui, HI there were only (2) two AVIS representatives available to serve a steady stream of 20 customers waiting in line. Every now and then a third person would come up front to the check-in area, login to the compute, and then return to the back office. Never attempting to lessen the customer load of the other two representatives. They needed to have more staff during prime, busy hours. None of the AVIS employees seemed concern that the wait per person was over 13 minutes in most cases even if the person had confirmed reservations.
A
6.0 Okay
Anonymous, Jul 2025
only negative was the vehicle ordered was larger than desired. Also washroom was out of service at Avis branch
I
2.0 Poor
India, Jul 2025
We waited over 2 hours in a queue to collect our car, the lady was lovely and I felt bad that she was the only one on but it was super hot outside and it was such a waste of time.
A
10.0 Wonderful
Anonymous, Jul 2025
I paid what I expected and the car was good.
A
4.0 Mediocre
Anonymous, Jul 2025
The car overall would have been great but when we picked it up, it smelled like someone had smoked something in it and then they sprayed something in the car to cover up the smell. This smell stayed with the vehicle the entire time of the rental. The washer fluid was also low The entire trip.
M
2.0 Poor
Megan, Jul 2025
This is not the fault of the employees at this office, but of the corporation itself. My car was not ready when I arrived for my scheduled time because this location ran out of vehicles. They were not even sure when or if they would receive more vehicles. Apparently the company allows folks to keep booking despite not having the information of whether or not a car will be available and ready at the agreed rental time. I didn’t get my car until 1.5 hours after the scheduled pick up time. Unacceptable.
A
2.0 Poor
Anonymous, Jul 2025
Car was unavailable for my trip. It was an inconvenience..
A
2.0 Poor
Anonymous, Jul 2025
We had to change our pick up time due to delays. We tried calling the Albany location MANY times but no one answered. Then we called Avis directly and they said there were no cars available if we changed our time, even though we had booked a vehicle. We ended up with no car and had to find alternate transportation. Terrible customer service!
R
10.0 Wonderful
Ryan, Jul 2025
Extremely friendly staff even though it was busy and was closing in 30 minutes
25% of our users found rental cars from Avis for $100 or less
Book your rental car from Avis at least 12 weeks before your trip in order to get a below-average price.
Intermediate rental cars from Avis are around 38% cheaper than other car types, on average.
FAQs about renting a car from Avis
How much does it cost to rent a car from Avis?
On average a rental car from Avis costs $54 per day.
What is the most popular rental car from Avis?
Luxury (Cadillac CT6 or similar) is the most frequently booked rental car type from Avis.
How many car rental locations does Avis have?
Avis has 5,741 rental locations worldwide. Take a look at our Avis rental location map to find the best rental cars near you.
Which countries does Avis have rental car locations in?
Albania, American Samoa, Andorra, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belarus, Belgium, Belize, Benin, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Burkina Faso, Cambodia, Cameroon, Canada, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Democratic Republic of the Congo, Denmark, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Estonia, Eswatini, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Greece, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Ivory Coast, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Laos, Latvia, Lebanon, Lesotho, Lithuania, Luxembourg, Macau, Madagascar, Malawi, Malaysia, Mali, Malta, Martinique, Mauritius, Mayotte, Mexico, Moldova, Montenegro, Morocco, Mozambique, Namibia, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, North Macedonia, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Poland, Portugal, Puerto Rico, Qatar, Republic of the Congo, Romania, Russia, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Vincent and the Grenadines, Samoa, Saudi Arabia, Senegal, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, St. Maarten, Suriname, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turks and Caicos Islands, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vanuatu, Venezuela, Vietnam, Western Sahara, Zambia and Zimbabwe
How much does it cost to rent a car from Avis for a week?
On average a rental car from Avis costs $379 per week ($54 per day).
How much does it cost to rent a car from Avis long term for a month?
On average a rental car from Avis costs $1,624 per month ($54 per day).
Everything you need to know for your Avis car rental
Search for cheap rental cars from Avis with KAYAK and rent a car that suits you best. KAYAK searches hundreds of travel sites to help you find and book the best rental car deal from Avis.
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