10.0
ExcellentReviewed Aug 9 2022
review from![kayak]()
10.0
Nothing really. It was a good experience….no problems.Reviewed May 31 2022
review from![kayak]()
8.0
Cons:I asked for a pick up truck when I placed my order. They didn’t have it when I landed, I needed to move some things from one place to another, that’s why I asked for a pick up truck. They should definitely make sure they have a back up plan before advertising what they have.Reviewed Nov 11 2019
review from![kayak]()
2.8
We returned car after 3 days and are still waiting for our money toCons:Not getting my money back as promised, I was told I would have to wait 21 days and is well beyond that, still waiting for 1300 credit to my visa.Reviewed Mar 19 2019
review from![cheapflights]()
7.2
Pros:easy to pick up car and drop it off, good value compared to booking directly with AvisReviewed Feb 17 2019
review from![kayak]()
8.0
Pros:friendly and efficientCons:all was goodReviewed Apr 20 2018
review from![kayak]()
10.0
Pros:The kindness of the people at the frontdesk at the airport. No hidden fees, you pay what you are told to in the reservation.Reviewed Aug 10 2017
review from![kayak]()
4.4
Poor customer service that wouldn't provide charge receiptCons:I tried calling the office in Roatan numerous times to let them know I would return the vehicle late, but no one answered the phone. The website said the office closed at 6 pm - i arrived at 5:30 pm and the AVIS staff told me they couldn't take the vehicle I would need to return in the morning. My flight was at 8 am - i arrived at 6:30 to return the vehicle as instructed. I was told they couldn't provide me a receipt because the office wasn't opened. They have charged my credit card $1600 for the initial charge - for a $250 weekly rental and still have not received a creditReviewed Apr 3 2017
review from![kayak]()
8.0
Easy PeasyPros:Easy access, relatively quick pickup and drop off (not on island time ;)Cons:The car was just OK. broken handle, loud noise from what could be a shock needing repair, missing radio antenna. Other than that it got us around. It was clean - interior and exterior.Reviewed Mar 21 2017
review from![kayak]()
5.6
Car was okPros:The one pluss about this compact car was it barely wasted gas. The radio never worked and kept popping out of placeCons:The radio never workedReviewed Mar 15 2017
review from![kayak]()
2.0
Cons:couldn't lock the door, thus my valuables weren't safe on Honduran island. would die sometimes and didn't know if we'd be stranded. shocks completely shot. huge oil leak. Just a total piece of junk. Oh yeah, had to pay an extra $200 to get that piece of junk. Last avis experience for me.Reviewed Feb 26 2017
review from![kayak]()
10.0
Avis was the right pick in Roatan !!Pros:I will say that I was very concerned to rent a car in Roatan based on what I read online - but Avis was amazing - they called before to verify the car rental and charged exactly what they quoted. They were very friendly at checking in and Checking out. Car pickup and drop off at the airport.Reviewed Jan 1 2017
review from![kayak]()