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The smile of the cleaners Yes. 1. Required reservation for swimming pool. 2. Charged 10.7 euro per day for the breakfast of a 2 year old boy. 3. Whereas on your page it os stated check out time 12:00 - 15:00 they demanded check out at 12:00 sharp claiming that it is subject to availability. Subject to availability is not stated on your web page. 3. Poor selection for breakfast. Poorer than 4 and even 3 star hotels we have stayed in spain, poland, brussels etc
Hotel has really excellent seaside location with true sandy beach. The strong point is for sure very good, helpfull staff. The quality of restaurants is not 5 stars
It has a very chilled out, friendly and relaxed atmosphere. I liked the fact you don't have to dress up while in the hotel...you can go from your room to the pool or beach and back in your swimmers!! It's a nice easy walk to the night life and restaurants of Ayia Napa. The beach is great. Although its beautifully clean and the rooms are bright, breezy and well appointed, it's quite an and old hotel and shows it's age in some areas. It's not 5 star compared to international stantard but charges as such.
I loved it!
perfect beach; not far from city center (max 15 min); shopping/ touristic area starts just outside the hotel; good restaurants
the beach and the sea. cleaning the room more efficient (there were ants and bugs in the bathroom) and changing the air-conditioning system -in my room (110) I felt daily smell from the kitchen
cuisine, cost effectiveness,clear beach, good services Though according to conditions of booking prepayment should not be taken, I was charged at the moment of booking a hotel; the hotel is very old, many things in the room are broken and it is impossible to improve them ( f.ex. bathroom equiment)
The Grecian Bay has all the facilities you could need for a nice holiday, in a very good location. The food is one of the restaurants was of a very low standard and there was drilling outside our bedroom early in the morning which was really loud and annoying!
Excellent location on the seaside, clean and spacious rooms and hotel territory, good sandy beach and large swimming pool. Hotel's equipment (e.g. key-opened safe locker, hairdryer) and furniture are in not excellent condition, food in the restaurants is good, but not delicious.
Poor service for 5 star.
I liked the fact that the hotel was so close to the wonderful beach. The hotel staff was excellent. The breakfast was wonderful, many things to choose from. Clean and tidy. The room was big enough. There was a water leak in the bathroom. We had asked for maintenance which was sent immediately. We had left the room while they were fixing it. When we got back the bathroom was dirty, obviously because of the maintenance and the problem was not fixed! We kept quiet about it because we didn't want to ruin our vacation. The pool was tiny for 5 star hotel but we didn't mind, we had the beach!
Stunning location on the beach, excellent facilities, and friendly staff.
The personnel was very pleasant, kind, always with a smile on their face, ready to help you. We leave it on everyone’s judgment to decide if this is a 5 star hotel! Mislead by the average total grade of the hotel. Compared to the Four Seasons Hotel in Lemesos, & other 5 star hotels this should maximum have 3 stars. Strongly not recommended for a stay due to the following: 1) Waiting every morning for apprx. 20 minutes to find seat for breakfast 2) The swimming pool(only some meters long) is suitable for a small apartment complex 3) Broken lift 4) Expensive, E.G. a bottle of water 500ml costs €4,5 while at the same time a supermarket near sells 12 500ml bottles for €3,5 only! 5) Hotel internal areas are small 6) Difficult to find dinner seat as well as sun bed during the day 7) Carrying your bags from underg. parking only by stairs
The hotel staff was amazingly kind and polite all the time! Also the hotel manager upgraded our room free of charge.
The staff were really friendly and helpful from befor I arrived and even after I had checked out
The receptionist (whose name I have forgotten unfortunately) was a most helpful woman who arranged for our transport to Larnaca after our shuttle to Larnaca failed to come.
The location was good as well as the pool and terrace area were great. The staff were also helpful when asked. The hotel does not reflect the 5* category. The quality of the funiture in guest rooms, furnishings and the general decor of the hotel is old and outdated. One would expect more quality design in a 5* hotel. Though the General Manager who is a professional person explained that the hotel's refurbishment is based on customer wants and demands.
Location was very good and we were attending a wedding at the hotel. The staff at reception were extremely helpful and professional. The porter was very helpful and very willing to assist us. Cleaning staff were quiet rude at time of check out.
free WiFi in lobby, breakfast not to charge for WiFi in rooms, indoor swimming pool
The Jacuzzi on the balcony As for a Family sweet the view must be better... the sea view was very narrow :)
Everything was great except the fact that you have to pay inorder to use a frisge service which I found rather ridiculous to tell the truth.Staff very nice reception too.I Also would like to thank Yiota for giving me relevant information about cyprus. Say hi to her please!!
Breakfast was excellent with a wide range of choices. The bar and the terrace were also very nice. The beds are not at all comfortable...they were actually one of the worst beds I ever slept in. Even though the terrace was very nice the music was annoying - British cheesy pop.
Very friendly and helpful staff. Thank you Claudia for all your help! The seafront rooms face the main road and you can hear the traffic. We had to move to a quiet executive room to be able to sleep.
very nice rooms
the design of the hotel the indoor´s swimingpool
Ambience of the hotel. Good pool area. Restaurant good.
Relaxing atmosphere, very clean room. You can enjoy a sea view even in the shower! (transparent septum) Very good breakfast. Expensive internet in the room.
Swimming Sunbaking and Relaxing
That they were a lot of scheduled events, especially for kids I had to make a huge distance to go from the one side of the rooms to the other
No need to go anywhere. Food is great, the beach and swimming pools are on your doorstep and there is an on-site supermarket. No parking problems at all. No cash needed anywhere. Only negative was a hard mattress that made sleeping less comfortable
breakfast was good. pools environment was good.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx pools were not so clean. Entertainment very minor at the hotel day and night. restaurants not so active...At check in, they had us prepay the full amount of the stay. We had to leave 1 day earlier for emergency and they refused to refund...televisions are still old fashioned although this is supposed to be a 5 stars...
We loved how the hotel was right on the beach. We simply alternated between swimming in one of the hotels pools or alternatively at Nissi beach in the beautiful Mediterranean sea. Did not expect to have to pay extra for the use of the safe. TV channels were slightly limited. No Tea or coffee making facilities in the room.
The sports facilities, level of comfort and interior decor, other guests that I met The quality of the in-room computer wifi system could have been better.
Cleanliness, and friendly Staff no kettle in the room
Family suites are nice and big, just what needed with 2 children. Loved the pools and all outdoor environment. Breakfast was rich. Most important the kids loved it as it had good facilities for them.
Located on the beach. Provides beach/pool towels No tea/coffee making facilities. Stupid and inconvenient beach towels changing system. To sum up - average beach hotel, not 5*, just 4* max.
The pool area is amazing for relaxing, sunbathing and swimming. WiFi was so expensive and was not available in the rooms.
Good facilities, spacious pool complex and situated on beach. Staff very helpful. Easy walk to bars and restaurants but allow around 25-30 mins for central area. This is a large hotel catering for package tours though the scale of the place copes with the numbers. The in-house entertainment can be off-putting. Breakfast is a crowded event. Difficult to attract attention for coffee. General breakfast experience was poor.
We absolutely loved the hotel, the staff was so friendly and the hotel itself was perfect. Nice rooms, beautiful swimmingpool and enough restaurants to choose from. Would definitely come back again.
Pool!!!!! Excellent! Everything was great!
excellent staff,very friendly.great facilities and excellent food.We ate dinner both nights. Noise from front of hotel after midnight.Cost of internet which did not work properly anyway.Most cafes give free access for the price of a coffee.Our party of six spent hundreds of euros and then 8euros for internet-wake up to the real world.
the luxury of the hotel and the facilities that offer together with the relaxing environment is a pleasant for any visitor there.Also the price was excellent. the only small dis-advantage was the cypru's stations on tv.Only 2 stations were visible.
Outdoor pool is wonderfull and all ambient around it. Breakfast is also good,various food is offered and served. Nice bars and restorants of this hotel.Close to main street, situated just in Agia Napa city center.Parking is free. Standard rooms are 3star rooms, everything is limited....only 8 TV channels, what is really poor...if you can, better choose for superior rooms. Famous Nissi beach is not reachable by walking only by car, and public beach is 7-10 minutes by walk and is not really good. Local Church bells are ringing 07:30 in the morning so if you are not good sleeper this time will be your wakeing up time. Reception did not want to borrow us eletricity plug converotr, they sent us to local shop to buy it.
Friendly Staff / Clean Room
Location Hotel was definitely not a 4 star. It was an old hotel that was only half refurbished. A 2 star hotel with a 4 star facade.
near the night life and beach the air condition in reception and breakfast.the behaviour of the staff
The staff was nice. The room was clean and comfortable but not outstanding as one could await for a room that is supposed to be superior ( high season : 200 E per night says a memo in the room ). The breakfast is fair very english oriented. small things not really annoying but funny : You have to pay on arrival. A first for me. You have to pay for the safe in the room. The linen are changed only 2 to 3 times per week by regulation. Not that I would have them changed everyday, but I may have to for some reason. And I do not like not to have the choice to keep them or not.Interrestingly also, this remark that you cannot take away food from the breakfast buffet, or you have to pay for it. Never seen that in my life.What is more annoying if you want peace : I had a room with view on the swimming pool: from there you hear very well live concerts given at the pool. Again it is in town center in a very party oriented town ( peak season ). So you must know what you want.
Location, cleaniness, staff, gorgeous
Great breakfast choice including cooked options like bacon and eggs.
The staff were excellent, very freindly and helpful. The position in the town was good, in the summer when the town is busy it would allow some peace and quiet if wanted. Still near to nightlife and shops. Outside area of hotel good.
Location only. location of the hotel is perfect. small room, the pictures i got from your site and theirs tricked me. the room is not like i had seen. much worse honestly.
Fantastic location. Central for everything. A bit expensive. Our friends paid almost £300 less for exactly the same room.
Friendly staff, beautiful view from the room, good value for money, nice breakfast and perfect location!
Location, outlook from room, Breakfast was excellent Bar closed very early
Great location and excellent food. We had a beautiful balcony overlooking the pool, the harbour and the sea.
Proximity to the beach and harbour are fantastic, short walk to the town centre as well. Breakfast was adequate, but you get what you pay for and our stay was very cheap! Lovely sea view and pool looks lovely! Receptionist was a bit terse and not very helpful, took our passports from us and wouldn't let us have them back, even though we needed them to and hire a car! Said she needed to put details on her computer, let us have them back eventually though, I worrry about this as I had a passport stolen from behind a hotel desk in Morrocco!
I was on half board and i was very pleased with such a tasty food.There was quite a good variety. There are two big swimming pools,one for children and another one for adults.The one for adults is quite shallow.
We enjoyed the lovely views over the sea.Close to all amenities.Some good restaurants also close to hotel.Very peaceful and relaxing break.
nothing pool was dirty, no air condition in rooms, rooms were dirty
Only stayed one night so hard to tell.
Very nice hotel.
The smallness of the place, and the safety for children to roam about and have a good time safely. Excellent restaurant, lovely swimming pool Inadequate air conditioning in bedroom; no 'information sheet' in apartment; inadequate supplies for handling hot pots, or drying dishes etc. Hot water unreliable
we both thoroughly enjoyed our stay at mon-repos . the complex was very pleasant ,not too big , nice quiet location ,the apartment was very clean and spacious . all other parts of the complex were also clean and well maintained . both the manager and staff were very friendly and most helpfull !
quite, facilities for self-service, close to the sea, pleasant atmosphere no
Cleanliness and good pricing
i liked rico he was verry kind no one cleans the rooms and u shuld put shampoo in zi bathroom
Quiet location, spacious rooms, hotel staff, swimming pool, in other words everything... The solar heating system was not always on queue
It was quite and private and away from the the hussle and bustle of Ayni Napa.And some lovely beaches and restaurants nearby. No
Very helpful staff. Very nice view from the balcony. Quiet hotel. The breakfast was not much to brag about. The beach is small and there are a lot of rocks in the water. However, it is close to everything else, so we went to Nissi beach in Agia Napa for the day, and that was brilliant. I would recommend it - especially if you have a car.
exelent location,great view,cofortable rooms
Next to a nice beach. Loud music from hotel entertainment programmes until mid night
The cleanliness of the hotel They need to upgrade their rooms
Rooms pretty old, need renovation. Poor facilities. In general doesn't look like a 4* hotel.
The pool and access to the beach was great. Lovely beach. The food was not great. The beds were extremely hard and uncomfortable. You had to pay 2€ each day to use the minibar and to use the safe you had to pay 3€ per. day + deposit on 10€! No ATM machines nearby. 15-20 minutes walk in to Protaras City center.
It was a family hotel therefore many children were making noise..there was no shampoo or soap in bathrooms. This never happened to me in other three star hotel.
Good basic hotel giving the service we expected in a nice quet location walking distance to main restraunt area Would have liked more food choise on the buffet
The receptionists were great and very helpful in every way. Buffet breakfast was excellent and the residents were polite. I definetly recommend this holiday resort for a family. The only thing that bothered me was that my daughter had to sleep on a sofa which was not so comfortable for a 13 year old.
The service we received from the f&b manager and the front desk was outstanding. The room was dirty and generally below an acceptable level for any hotel. The choice and quality of food was poor. The hotel grounds and facilities were poor.
Location and food
Very comfortable rooms, big and well equipped. There are at least five great swimming pools. Very clean. Attached beach clean and beautiful Located in the center of the beautiful main street. The maintains of the facilities is very low, there are broken and damaged things in the rooms that need to be replaced and although we asked no one came to fix it. Among others we had problem with the air conditioner, the refrigerator, the shower... The second thing is a problem with the towels, the room's towels are completely warn out and unpleasant to use. In two days of our seven days stay there were no towels in the hotel (!) both in the room and in the swimming pool.
Ideal for families. Vary spacious rooms, nice gardens, excellent swimming pools, excellent food. Staff went a long way to ensure cleanliness. This is a hotel I will take my family again next summer. Children play area. Children day entertainment.
the pool, the sea and our apartment and some activities that they are schedule during the date. for example clown, cartoons for the chirdren, pool gym etc.
Excellent location. Friendly staff, generally. Good choice in supermarket. Lack of information on arrival about trolleys. Having requested late check out one month in advance, we were only given 3 hours notice to vacate the hotel by 12 noon. Reception staff very little accommodating. Consequently had to check into another hotel for the remainder of the day and evening.
The appartments were comfortable, and the restaurants good It was too crowded and the swimming pool too small for the number of guests. The beach was useless since it was too dangerous to swim with all the rocks in this particular area.
We loved the room - it was amazingly clean, comfortable, and beautifully designed. The kitchen had everything you could need - and we especially loved our own private patio with table and chairs. Our only wish was that we hadn't booked there for our whole time in Cyprus! Amazing place - lots to do, food is great, pools are gorgeous, foosball, pool, outdoor bar, lots of places to walk/explore - and best of all, a very reasonable price. Best place ever!!! Only negative was a rather rude front desk staff. Everything else amazing!!!
This is the worst hotel I stayed through Booking.com. The reviews were not reflected the reality at all: very shavy, cheap,(but they sharge the same price as 4 stars) dirty place, the service was very bad and rude. Even they asked to pay the airconditioning (it was mistake but the switch was not on until 10PM). This hotel should not be listed on the booking.com site. when checked in, we were given only one room key, remote controls of aircondioning and TV. The room was cheply made in a bangarow type. We tried to put on the airconditioning, which was not functioning. We opened windows and moscuito came in. In the eveing, it was too hot, we finally called the reception and Emily tald that we should pay for airconditioning(?
the pool, animation team and breakfast was very good a clear sign on the top of the main street
- Aktea is suitable for all ages especially young families with kids up to 8-10 years old max. - spacious/clean rooms with all facilities, large kids swimming pool, kids playground, kids club & menu etc. - generally Aktea is value for money and recommended without hesitation. - even if you are on Bed & Breakfast basis you don't really care if you stay in the hotel for a snack lunch at the pool bar as the prizes are really really reasonable. we 've had lunch at the pool bar every day with our friends. it cost less than 35euro per day for all 6 of us (4 adults & 2 kids = 17.5 euro per family !) - Aktea is close to all amenities like shops, clubs, bar, restaurants, luna park, nice sandy beach etc... (only 10 minutes walk from Ayia Napa town center). - you are away from noise but still very close to enjoy. - Quite and relaxing I would definately go back
great seaside location, nice sandy beach, kind and polite staff, clean rooms, well-organized animation programs (although we were not particpate in it)...Breakfast menu was also.o.k.. So, it was a pleasant (but unfortunately short) stay over there on a good - low-season - price level. We will come back, for sure. nothing special, only to pay for the sunbeds and umbrellas or the night porter with dandruff...
the open veranda/pool bar/breakfast area and its location on the golden sand beach.
Hotel is very nice situated at the beach. Very nice big terrace open to sea where you can enjoy your breakfast, all is easy for access.Good recreation program, table tenis, boching at the beach, volleyball at the beach..Open restaurant is very nice and prices of snakes are afforadable. Hotel is 5 minutes drive from Agia Napa city centre, so around 4km, and it is at ideally quite position for resting. Very nice sandy beach just at the front of the hotel. WI-FI internet is free and access is everywhere in hotel. Gym and indoor pool are just giving a good picture of this 4 star hotel. Special programs for guests in the evening hours with music and tombola, as well as good program for children. Rooms are speciuos and good, quite large. First nice we were sent to hotel near by as our hotel was completely full. Umbrellas and beds at the beach you must pay for it.
A perfect location, relevant equipment, plenty of room, vast & comfortable with careness services at the wonderful beach.
The location of the hotel
Location was very good. The rooms were clean and the pool was nice. The furniture is pretty old. There were some bugs crawling in the hall and some ants in the room. I guess this was due to open doors from pool area to the hall and from balcony to the rooms.
Location, staff, ne gym facilities Sauna was broken
facilities are good in hotel, if they decide problem with cockroaches it will be pleasant to stay there. there were big cockroaches in our room and the only thing staff has recommended is to spray the repellent as if it is usual thing. I wouldn't recommend to stay there if you would like to have pleasant vacation
nice pool. alot off scandinavians. No brits :) staff at the pool bar was not nice.. Didn`t even try to smile.. Exept one young swedish guy doing his best!
The hotel was very clean and the staff very nice and friendly. Great pool. Good location. Hotel rooms very old. No double beds.Sheets and blankets very old.No remote for tv,no cable.No cleaning products to wash your dishes and cleaning staff didnt wash dishes either.I felt 100 euro per night quite expsensive for a old and very basic room.
Very close to main centre of Aya Napa. Nice pool and restaurant / bar area. Rooms were a bit grimey (I found an old piece of spaghetti stuck to the wall by the kitchen!).
i admired best the car park facility with 24 hour reception to offer needed help. the internet service is a rip off, but the wifi compansated for it.
Good location (close to the beach and directly near shops, restaurants), nice staff, spacious room(s), free WIFI, free parking at hotel site.
Big apartment space with kitchen and cooking supplies (pots/pans/plates/cups), nice pool outside, living room and bedroom. Great location across the street from the beach, short walk to all restaurants, bars, and clubs. Not very cheap, but you get what you pay for.
The location was excellent. Beach, shopping, and clubs within walking distance. The beds were uncomfortable and room could use some upgrades.
How relaxing and comfortable the hotel is. Also like all the improvements since we were married there last year, such as the improved superior rooms, the poolside furniture and set up. It would be nice if it were cheaper to stop there per nite and if the bar costs were cheaper.
The location was perfect. You could sit by the pool, and swim in the clear blue sea, which was amazing. The hotel was clean and fresh looking. Very modern and appeals on this basis. The breakfasts were good. The Guru bar was nice, very romantic. Not cheap either for the accomodation or any extras (drinks etc). The hotel staff weren't particularly friendly or attentive. The rooms (we had a standard sea view room) aren't spacious by any means (especially the bathrooms). Not a big deal but people should be aware of it,
al a carte menu excellent and attention to us cannot be faulted. have recommended your hotel already.
One of the best locations in Protaras. The photos show the new renovated lobby and suits, while the usual rooms are not renovated.
Calm relaxing pleasant good standards and nice breakfast, beach very close buy, very clean and very very comfortable beds
The location.It is by the beach,close to restaurants,bars and shops.It is a bid noisy though if you choose a mountain view room. They don't allow the use of the swiming pool after 7p.m which we found a bid upseting because was still very hot to do anything else.
The Location The allocation of sunbeds , should put a large reserved sign on them
Excellent hotel, staff, and location. Reception is veeery good
view, front desk terrible service ,lounge do not know how to make drinks
Very good quiet location, nice beach, good breakfast and pool bar, tea/coffee maker. Free wi-fi (but only in lobby). Vatiety of dishes at International night buffet.
our room was upgraded to sea view with no extra charge, the room was clean and the food was very good in a very good price, the beach infront of the hotel was perfect the cypriot greek night
food was excellent, air con was to a very high standard, I asked for a room upgrade and i got it, the bed was huge! choice of tv channels too poor, radio didnt work, breakfast finished too early, some of the food orders werent right, although still delicious
Friendly staff , excellent food, overall excellent hotel.
Room was big. Room was old, sheets were clean but old. Some of the staff was unfriendly and biased towards nationalities. No WiFi in the room as promised. Was charged by minibar items I did not use - be careful when removing items from the minibar and placing them somewhere else. I needed some space in the refrigirator.
The staff were very friendly and hospitable and the location of the hotel was excellent.
Very god location worn out rooms, needs renovation to be forur star !
Swimming pool was closed by 18:00
The location of the hotel was great. All the services and staff were very friendly and helpful. We had the best room (we think) the view was amazing. We would have preferred a double or queen size bed.
They gave me a bottle of wine for my birthday and I did not tell them it was my birthday. I need a plaster for my nail that had broken and they never had one.
Close to the see. Not far from the local center, but far enough A hell of ants! Too noisy animation (up to 23), but closed balcony door solves the problem. Two hells of ants!
swimming pool the beds and pillows and sheets are really poor and old.
Place of the hotel and prices Room service were always late
It´s close to the beach (~10mins walk) and close to Agia Napa city center (~15mins walk). It´s quite old but very well kept. Nothing to complain about, just old-style...
Nothing. Cockroaches, all over the place.