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Pros: "When I reserved that ticked , they told me that I have hotel and food facilities because it was19 hours connection period but when went to doha they told me that it was a promotonal ticked . they didn't provide me anything . I had to pay hotel fee and food too . That's my issue because they had to inform me . Right ?"

Cons: "Getting a boarding pass took 55 minutes, though there were only 5 people before me in the line. The person in the counter in JFK was extremely slow."

Pros: "excellent food and movie selections"
Cons: "long flight"

Cons: "Flight was very crowded. Completely overbooked. No space in seating. Food was completely terrible."

Pros: "New York to Chicago was American Airlines"

Pros: "Service and drinks were frequent and good. Stewards were friendly and helpful. very professional."
Cons: "Food was extremly salty and not enough of it per serving. two meals I could not get my choice."

Pros: "Excellent Service. Loved the food."
Cons: "NA"

Pros: "it was good overall . Nice leg room for economy as oppose to other planes."
Cons: "The hotel booking was mediocre to say the least."

Pros: "Clean aircraft"
Cons: "lost my neck pillow on the seat, they still havent found it! Too little food for vegans. Also, the butter included was not vegan. Need a better menu and chef for vegan food. Entertainment options were very few and far between."

Pros: "Crew was wonderful. Comfortable seat with nice meal. Overall loved it"

Pros: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Cons: "Some alcoholic drinks"

Cons: "Flight was a little long!"

Pros: "The portion for LAX to Doha was fairly comfortable and crew was helpful.. they kept running out of meal options by the time they reached us mid flight .. Doha to Bengaluru portion was less classy— the TV/ remotes etc didn’t work well and overall service not as good .."

Cons: "Everything"

Pros: "Qatar is the BEST First Class airline in the world."
Cons: "Everything was amazing!"

Cons: "Great service."

Pros: "Food and leg room"

Cons: "Food was terrible. Except for the dessert which was good."

Cons: "Unorganized too shaky flight made me sick to stomach ,foods are not good service not good"

Pros: "Crew was amazing and aircraft was clean and seats comfortable!"
Cons: "I would like to have more air fresheners during the flight as there are some people who eat special food and it smells so bad in aircraft"

Pros: "All crews are helpful especially to parents traveling with young kid."
Cons: "More variety of food would be great"

Pros: "Was the crew amazing and nice"

Pros: "Everything!!!"

Pros: "food ok, economy seats not too bad"
Cons: "old entertainment system. Tight connection and first flight was late, so we got bumped off our connection (they literally removed our names from the flight, even though we could've sprinted through the airport and made it if they waived the 20 minute before departure gate closure). It was an exhausting and long wait for the next flight and I did not think it was well-handled. Staying in a hotel is not a great option, because it takes 2 hours to get out of the airport, another 2 hours cushion to get back in time."

Pros: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Cons: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."

Pros: "I had a family emergency and couldn’t go. I wasn’t allowed to switch my flight or change it. Lots of money spent with nothing in return. Unfortunte."

Cons: "Entertainment for a 4 hr flight was terrible"

Pros: "The facilitated transfer in Doha within twenty minutes"
Cons: "The repetition of vegetarian food menu"

Cons: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."

Pros: "Service basically. For such a long haul flight they did everything they could to make it comfortable."
Cons: "They could have checked the bathrooms more often as trash bins were very full."

Pros: "Excellent overall"
Cons: "LAX boarding was chaotic I think they should announce First people with disabilities Then Business class After that board Economy class from last rows"

Cons: "Unfortunately WiFi services was off"

Pros: "Seat next to me was empty, helping with the very cramped conditions. Great food. Movies were okay."
Cons: "Late boarding, then delayed further due to departing passenger. Delay caused me to miss my connecting flight in Doha. 5 Star Airline marketing is nonsense. Same cramped seats as any other airline. Boeing 777 is a disappointment. 787 is much better."

Pros: "Food service was good"
Cons: "Flight was delayed leaving LAX and was about an hour late to arrive at Doha. Fortunately, despite the 45 minute window for connection, I managed to get my connecting flight to Islamabad thanks to good support from ground staff in Doha"

Pros: "The wider space between all seats and the selection of the food"
Cons: "Nothing at all"

Pros: "Everything"
Cons: "No HE"

Pros: "The service was excellent, the hostesses were very friendly, smiling and helping. The food was tasty and delicious..."
Cons: "Nothing"

Cons: "Flight delay by 4 hours!!"

Pros: "Everything was fine except the flight delays"
Cons: "Flight delays"

Pros: "Boarding from Doha and service in doha."
Cons: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"

Pros: "It was booked for my elderly parents and they were very pleased by the service they received."

Pros: "Check-in counter and gate staff were really accommodating and professional."
Cons: "Cabin crew lacked training. They skipped rows, didn’t apologize, forgot to bring things when requested and had to be reminded again & lacked common courtesy. One guy barely opened his mouth and talked by pointing fingers. So rude! The food portion size is an absolute joke! Never have I seen such a skinny sized meal. It was insane. I’m a lean guy and even I wasn’t full! The quality of the food in the second service was awful. My rice wasn’t cooked all the way & the bread was clearly stale."

Pros: "The crew was friendly and very attentive."
Cons: "The plan was very hot and made the experience less than desirable."

Pros: "Arrival and departure is on time treatment is excellent very courteous For all category of passenger"
Cons: "South Indian food may. Made available"

Cons: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"

Pros: "Service great and on time"
Cons: "Lounge in Cape Town was bad."

Cons: "The boarding process was strange, with one guy directing several different zones to stand in line, people not cooperating and just overrall not very organized."

Pros: "Good attentiveness from crew, food was fine. Entertainment was good."
Cons: "Boeing 787 was uncomfortable on the trip to Doha - hard seat cushions and little legroom. 777 much more comfortable on the leg to USA."

Pros: "Great take off and landing. Nice comfort packet, blanket, and pillow Good service and spacious seating in economy class."

Pros: "Comfortable flight"

Pros: "The A-380 Airbus is worth the whole trip. What an aircraft! Next trip , I will look for this plane when booking. Servive on Lufthansa - great and the staff is so cheerful and helpful."

Pros: "Great! The stewardess are very helpful"

Pros: "Good service space and entertainment. Empty seats made for extra room to spread out. Always love the German flair."

Pros: "Staff curtesy, accommodation, Perfect timing Cost"
Cons: "Entertainment was good but not superb Wifi wasn't free as I thought it would be, may be my mistake"

Pros: "Every thing was good specially seats"

Cons: "United Airlines is the contrary of Lufthansa"

Cons: "The seats in economy have been shortened too much. It was painful to the backs of my legs on a long flight."

Pros: "Stuarts was excellent,pilot was just great.landing was so smooth."

Pros: "Flying Lufthansa was a good choice on my part - boarding was easy, the entertainment selection was wonderful (when I did take advantage of it), landing was very smooth and we exited fairly quickly."
Cons: "Though this isn't a complaint directed to Lufthansa specifically, it's worth mentioning that I had paid for a $700 seat and only had access to half of it. A woman who sat next to me decided to not only to claim the arm chair between us (which is not a huge issue), she also decided to have her arm take up over a third of my personal space. For 10 hours, I was squished and no arm push-back proved to be successful at reclaiming my seat territory. Luckily, I slept 75% of the time (though very very uncomfortably). I'm flying home on Wednesday and hope my luck will be a little bit better this time around."

Pros: "Good enough."

Cons: "Better, cleaner seats. Poor movie selection and nott to mention terrible food."

Cons: "Flight delayed and I missed connection"

Pros: "There was a good amount of leg room and the seat reclined to a comfortable position to sleep."

Pros: "The large amount of entertainment to choose from was very nice."
Cons: "Timeliness and comfort in seats could be better."

Pros: "Great crew. I love Lufthansa. I just wish there was more room for my legs."
Cons: "More leg room!"

Pros: "They give you food in this airlines. Crew was nice always serving drinks."

Pros: "Excellent"

Pros: "One of the best flights (airline) I have ever flown. GREAT crew that were kind, pleasant and helpful. ZERO attitude. I def will fly with them again in the future."

Cons: "More tasty food."

Cons: "The Soviet Union wants its airline back. This was perhaps the RUDEST airline experience I've ever experienced. I was at Frankfurt (FRA) airport waiting to board Air Moldova Flight 864 to Chisinau (KIV). Due to a delay caused by Frankfurt security (and no fault of my own), I was delayed in reaching the gate. Since it was past my boarding time, I grabbed my bags from the conveyor belt once past security without having time to repack. I arrived at the gate and the extremely rude Air Moldova gate agent on duty yelled at me and demanded that I give her my boarding pass. When I told her I needed to pack, she yelled that there was “no time for that”. When I searched for my pass, she again yelled and said “NOW!”. When I told her that it was not my fault that I arrived late since there was a delay at security, she said “Not my problem!”. After she checked my boarding pass, I tried to repack and she again yelled “There is no time. Go to the bus NOW!” I once again told her that it was not my fault I got delayed and she again yelled “NOT MY PROBLEM”. In addition to rude employees, the airline is clearly in violation of safety regulations. The safety card in the back seat pocket was written in ARMENIAN – and Armenian only, thanks to the plane having been leased and Air Moldova not appropriately changing the safety cards. How did they expect people who read Romanian or Russian (the local languages) or English to understand it! On top of that, the plane was easily 20 years old or more and dirty. If they can't even keep a plane clean or have the appropriate safety cards, what else are they not maintaining. Do not fly this terrible airline!"

Cons: "Great airline"

Cons: "Tight seating"

Pros: "Everything"
Cons: "Nothing"

Pros: "Lufthansa is a great airline. My problem is Kayak, who sold the tickets to us."
Cons: "You, Kayak, sold me economy tickets. When I checked in online I saw it for the first time that our tickets were Economy Light. So even though we are Frequent Flyers, we payed $220 for three checkin luggages. I intend to dispute this case."

Pros: "Friendly staff!!!"
Cons: "All good!!"

Pros: "Review for Eurowings"

Pros: "The incrediblesmoothness of the flight: the lane to Frankfortwas a dream plane, and the pilots are to be congratulated."
Cons: "nothing"

Cons: "The flight was delayed twice and the gate was changed..."

Cons: "Too hot on plane but food was more ham expected and drinks were appreciated"

Pros: "Boarding was fast. Lots of bathrooms."
Cons: "wifi was really bad, and they said that's how it is poor choice of movies cramped seats poor food choices"

Pros: "Wasn’t Lufthansa, was Singapore Airline from Ny to Frankfurt.Was excellent definitely."

Pros: "I said everything in another evaluation"

Cons: "No room for my knees."

Pros: "The staff was kind and friendly (which always is the case with Lufthansa!). I felt like more than just a passenger but as a cared for customer."
Cons: "The premium economy seats, while more spacious, were not much more comfortable. They reclined to the point that it was awkward when using the leg rest. Would be better if the leg rest could raise a little higher.."

Pros: "Fight attendants' courtesy"

Pros: "Munich airport is great."
Cons: "Flight was delayed. Mess in JFK airport"

Pros: "Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent."

Pros: "Staff is super friendly and works hard to accommodate your needs. This flight also so happened to be empty so I got to lay down and nap haha."
Cons: "Nothing. Everything is great. I'm just writing these words so my review hits 50 characters."

Pros: "The crew was very nice and the food was good. Very uneventful, easy flight."
Cons: "Definitely not enough leg room"

Cons: "Needed more option in sports. Specifically Cricket"

Pros: "Lufthansa is amazing!"
Cons: "Nothing"

Cons: "The person behind me complaining when I put my seat back. I had to do the whole trip from ny to Egypt up straight. Both flights the people kept pushing on my seat and told me to put my seat up. I didn't want problems so I did."

Pros: "2 hours delayed in Munich"

Pros: "I bought the premium economy seats for extra room and I was not disappointed. The extra room was great. The in flight entertainment was very good as well. Lufthansa's food was excellent."
Cons: "The outer window pane had a lot of condensation on it and I could barely see out the window, and I love looking out the window during take-off and landing and I couldn't see much."

Cons: "Flight was overbooked with many.people being on standby. The crew at the gate was unhelpful making entire experience more streafull than necessary without clear rules how the seats will be assigned (whether we should wait in line or they will call us by names). The flight was 2h delayed in NYC because of the mess at the gate coating me a missed connection to Denmark (not that it was necessary have Lufthansa put any effort in speeding up.my transfer like pick up at the gate, gate information before I left aircraft or even as I approached a desk I. Frankfurt as the conneecting flight was late too). On top of that mess I have not gotten my speciality meal and eintertaiment system was malfunctioning the entire flight. Crew could not be bothered with bringing over water and didn't exactly respond to call button."

Pros: "Everybody was very courteous and tried to accommodate us and our baby!"

Pros: "Boarding was very fast since we were traveling with Little ones. Food was good. Movie selection was good too."
Cons: "Waiting for flight take off, seats in the economy class not comfortable"

Pros: "Crew was friendly. Received very filling meals. Free movies available for watching."
Cons: "We sat on the runway for over an hour with no explanation as to what was happening. At least overall, we only arrived half an hour late."

Pros: "Terrific staff, efficient process"
Cons: "Bathrooms weren't working"

Pros: "Service was efficient and satisfactory."
Cons: "There is an extra charge to reserve a seat in advance. I lost my wallet and glasses case on board. They fell out of my carryon. They clearly had fallen under my seat and likely had slipped to rows in front of or behind that seat. I discovered their loss after going through security in Vienna. Customer service contacted the plane immediately, but we were told they were not there. Clearly little effort was spent to find them and Austrian Airline has not helped."

Pros: "Everything"
Cons: "You didn't let me sit next to my partner"

Cons: "Very unprofessional handling of mechanical failure by United. Gave us a lowsy $10 coupon and not even Club access."

Pros: "My seat"
Cons: "I am vegeterian and they served me meat twice. At the first time they forgot to serve me food while I was at the restroom. It took me a while to reach their attention and I started my meal when everyone finished."

Pros: "Flight was faster one hour then expected"
Cons: "Seat disconfort"

Pros: "The overall experience was great - early check-in, free additional luggage, took off on time. I liked the food."

Cons: "legroom legroom......:("

Pros: "No hassle for luggage!"
Cons: "Vegetarian food not served. It is not difficult to have a vegetarian sandwich. Just do not add meat! I was on a, connecting fight to India - I would think there could be more sensitivity."

Pros: "Clean plane Mobile assistance"
Cons: "Extremely uncomfortable, narrow seats Short leg room Food Extra charge to disclose seat numbers. Told verbally but not in writing. Flight delay"

Cons: "There was no entertainment but I knew that. The comfort rating was not the Airlines fault. We had very turbulent weather for over an hour"

Cons: "Landing"

Pros: "Check in was swift"
Cons: "Friendlier approach from the crew"

Cons: "Was very satisfied with everything."

Pros: "Every thing"
Cons: "Nothing"

Pros: "Food and workers were great"

Pros: "Good entertainment choices."
Cons: "Seat could be more comfortable"

Pros: "The crew was not very unhelpful & hardly accommodating, not helpful at all. I have never met such a cold hearted airline crew, so unthankful & not trying to help customer. They kept rolling their eyes & speaking like I was a dirt. I will NEVER fly this airline & I will make sure everyone knows."
Cons: "Came early to counter & my passport expires August 9th, so they refuse to help me & did not let me go on board even though I had approval from Jordanian country to fly there. Austerian ticket crew & supervisor did not want even to check the pass through to board with permission. The WORSE airline!!!"

Pros: "Everything:)"

Cons: "My flight was canceled and I received no communication from Austrian Airlines. There was no staff at ticketing counter. The contact number that O’Hare had was a disconnected Verizon number, which was the same number listed on their website. I had to call the international number where I was told I was rebooked on United with 2 layovers instead of one. I also lost my business class upgrade and was told there was nothing they could do about it."

Pros: "Everything went very well! Boarding was easy, the flight was smooth with little turbulence, we arrived on time, the crew was friendly and attentive, the food was good!"
Cons: "Everything was very smooth, except that the seats were not very comfortable!"

Pros: "The crew and the service was excellent. Dinner was excellent. The hot breakfast never came. We were served a roll and one small cup of coffee with no refills. That was my only complaint. On a long overseas flight I think a hot breakfast would have been better than a roll."

Cons: "very rocky,, too confined for such a long flight.thank you for a good lesson not to go austrian again"

Cons: "They overbooked the flight which delayed boarding but the flight was on time."

Pros: "They were really good with checking in my excess baggage and my two cats. Cats travelled well and arrived as expected. Check in at O'Hare was very friendly. In the air, flight attendants were very accommodating and friendly. All luggage and cats arrived! The plane from O'Hare to Austria was very nice!"
Cons: "I think I have gotten used to Asiana's and Korean Airlines'. It just didn't seem to measure up to their business class service. The food (which has been highly rated!) I found to be just mediocre. Maybe it's because I was living in Asia for eight years and had become more accustom to asian cuisine?? I didn't love the seat either. When you recline, your feet are cramped inside a small area under the seat in front of you. It was cramped. The ability to customize the seat recline was limited. I like being able to move the head and feet into my own customized position. The business class seats from Vienna to Amman felt like coach."

Pros: "Very good flight crew. Decent food and nice entertainment."
Cons: "Poor web site. Very poor boarding crew. Boarding crew made no announcements for who must get re-elected ticketed for shares carrier tucked or web site ticketed passengers. No prep boarding plan given therefore mass at gate."

Pros: "A bit more leg and knee room."
Cons: "The food was dreadful. We flew Austrian last month and the food was good. We try to stay hydrated on the flights and when I asked for water at the back of the plane, I was kindly given the water and another attendant grabbed the curtain and closed it making it plain I was not to be there. (I've never had that happen on any other flight.)"

Pros: "The check in crew were great. They checked my overweight carry on with no problem for free Free alcohol"
Cons: "The food was not edible"

Cons: "I remember a time when these flights had entertainment on them..."

Pros: "Vino in Plastic cups from 1L"
Cons: "Could Food"

Pros: "Nothing stood out compared to other airlines"

Pros: "Flight"
Cons: "Not enough room in the seat"

Pros: "It's just normal seats with the middle seat blocked for Business class. It's not a true Business class seat by any definition. There is no entertainment system for this flight. I would choose to fly economy for this leg, if given the option as there is no added value to the Business class."

Pros: "The food was good"
Cons: "Everything was fine"

Pros: "Everything. Keep up the good work."

Pros: "Friendly staff"

Pros: "Smooth strait flight, friendly polite crew"

Cons: "Our flight was cancelled .No explanation at all.Hotel was given to us.Thank you for that.We dear only 4 hours.The following day we were there since 5 in the morning and the first word was 10 o clock flight.After to many hours they decided that they can bring us to Mynih and after that flight to Tirana.So I left home Thursday 2 o clock and arrive in Tirana after 2 days. No luggage until yesterday.It never happen before.But in top of everything my plans in Albania were messed up.I have to pospne my return flight 1 week and the charges are unbelievable tooo much 650 dollars.I am not stopping here.Thank you."

Pros: "People at the desk didn't know or don't wanna say much why we have no plane"
Cons: "I arrived at Vienna on time but to Skopje we had no plans and we hade to wait till 13:40 to board"

Cons: "The aircraft was very old and smelled badly. The toillets didn't work properly and were dirty."

Pros: "Everything was great except seats uncomfortable"
Cons: "Uncomfortable seats"

Pros: "No stops"

Cons: "Please change food, enough of pasta every time."

Pros: "Would fly with them anytime."

Pros: "After departing the cluster fk that is O'Hare airport it's such a pleasure to interact with Vienna and Austrian Air. I had 'only' an hour to make the connection, and yet all, that is all, formalities took no more than 10 minutes. I had plenty of time to spare. Waiting area at the gate had plenty of seating and the staff was professional and courteous. We had to gate check bags as the plane was a regional turboprop, but everything went very smoothly."

Pros: "Compared to most American crews the Aus crew was helpful and outstanding."
Cons: "The chicken dinner was not that great and the breakfast was only a muffin, I expected more. On Turkish airlines flight from Ord to Istanbul we got a full breakfast tray."

Pros: "Very carrying crew, kind and attentive"
Cons: "Not too many choices for entertainment, a lot of Asian movies. Food was OK"

Pros: "Nothing"
Cons: "Everything"

Pros: "The service and the overall flight quality, the pilot was very good!"

Pros: "Everything"

Cons: "It was almost 2 hours delayed"

Pros: "Vegetarian options"
Cons: "Wi-fi"

Pros: "i liked everything besides what i wrote ///"
Cons: "1if my screan worked 2 i asked them to find me one that works said yes thou never returned"

Cons: "Ficixiaoeoe"

Pros: "Nothing"
Cons: "It was a disaster"

Cons: "Hostesses ate so rude"

Cons: "Hostesses are so rude. They should go to school or a training program to learn how work politely and nicely"

Cons: "The seat doesn’t recline fully"

Cons: "The Check-in line was 1h 15min. The 101 has arrived to Moscow 1h 10 min late."

Pros: "Nothing"
Cons: "Everything starting from check in to boarding. I have two kids traveling with me. I had no help or ease of check in at all!!!!"

Cons: "They forgot about our luggage in Moscow."

Pros: "All went as scheduled"
Cons: "They lost one of my bags at the Moscow connection."

Cons: "I didn’t fly because i try to cancel my ticket but vayama give me hard time. They sad we canceled your ticket but they didn’t after that i try to get new date, they sad you lost your ticket. I newer ever booking kayak and vayama again. Thank you for i lost $700"

Cons: "I had received a boarding pass to the gate #15 and was waiting next to that gate for the boarding. Sheremetievo changed it to the gate #2 and call my last name with completely wrong pronunciation. When I realized that my plane is leaving I had to run more than 1 mile to the gate #2 for the 3 min. You have to be a world champion to do it in time so I was 2 min late. The company forced me to buy a new ticket for $100 from Moscow to St Petersburg and said that they never recognize that that is their fault. Several other people were late to that plane."

Cons: "No wifi even thought it says there is"

Cons: "Deleys"

Cons: "No real order to boarding."

Cons: "There was a delay"

Cons: "No organization to board. Long lines, people pushing and cutting."

Pros: "המושבים שהוזמנו היו נחמדים. היתה טיסה נעימה"
Cons: "הטיסה יצאה באיחור. חזרנו בלי המזוודה שנאבדה עוד בהלוך!!! מה איתה, ואיפה הפיצויים על הרכש המיותר ועגמת הנפש?"

Pros: "Very friendly and helpful staff"

Cons: "Did not switch the lights for a long time after ate."

Pros: "Nothing"
Cons: "No wifi no tv!!!!!! What kind of airlines is that?????????????"

Cons: "Aeroflot lost 3!!!!!! pieces of our luggage. Still cannot locate one of the pieces. Ridiculous!"

Pros: "Очень вежливый и заботливый персонал, отличное обслуживание, профессионализм летчиков ( мягкая посадка и надежность в полете), прекрасное меню и организация питания в целом, чистота в салоне и туалете, обеспеченность всем необходимым в полете, возможность просмотра фильмов в полете. Класс самолета Боинг 777 нравится. В целом очень хорошее впечатление от полета, гораздо лучше, чем от полета на Дельта и Юнайтед в США."
Cons: "Неточность в исполнении расписания ( скорее всего не зависит от аэрофлота). небольшой выбор фильмов для просмотра."

Pros: "the aircraft"
Cons: "almost no english anouncements"

Pros: "Frendly personal!!"
Cons: "no comments"

Pros: "Excellent"

Pros: "everything"
Cons: "none"

Pros: "Good movies on board."
Cons: "Boarding was late, take off was late, I almost missed next fligt, my luggage arrived to my final destination only day later"

Cons: "Line for check-in was extremely long at JFK (New York) which it seems caused boarding to be late. It's good that I had time to catch my connection in Moscow."

Cons: "They didn't ship my baggage. And I had to wait for it for a couple of days. They airplane landed very fast and I it caused a headache."

Pros: "everything was perfect"

Cons: "DELAY FOR 1.5 HOUR IN jfk"

Pros: "Exselent servis !!thank you !!"

Pros: "Boarding took extra 1.5 hours"

Pros: "Comfortable and well served if they believe you're foreigner."
Cons: "Employees of Aeroflot in Moscow were very rude and unprofessional toward their customers. I happened to know Russian and was trying to communicate through it. Big mistake."

Cons: "There was no fish on the menue, and I don't eat meat or chicken. Other then that it was great!"

Cons: "Boarding is done by sections not by rows"

Pros: "Easy"
Cons: "Nothing"

Cons: "Self assigned isle seat was not honored. My seat turned out a middle one which I hate the most. No heads up no chance to re-assigned. stuck in where I did not want to be."

Cons: "Nothing"

Pros: "Некоторые стюардессы очень милые!!!"
Cons: "Сиденья были очень тесные!!! И расстояние очень маленькое!!! На рейс из Янью Йорка"

Pros: "From the boarding process to the inflight services, hands down this was one of the premiere transatlantic crossings I've had. It reminded me of services once restricted to first class on airlines such as TWA."
Cons: "A transatlantic crossing should include access to the "business class clubs" at either terminal."

Cons: "All"

Pros: "Excellent"

Pros: "Everything is perfect!!"

Pros: "Thanks for everybody."

Pros: "very nice"

Cons: "I didn't like that I didn't get my checked bag in SLC. It wasn't delivered even after I did pick it up in JFK and brought it to Delta agent. Nadezhda Demchenko 10/24/2015"

Pros: "Boarding time was shot ,despite plane was late. Sturdeses were polite and knowledgable"
Cons: "We spent 5 hours on a plane waiting for departure !!! For that inconvenience we got 1 bag of lays and glass of water, pilot communication with us were very poor ( no eta or reasons for delay) - at SVO airport we got new boarding passes and voucher for 490 rub (~$8) to get something to eat ( with no explanation how that amount was calculated )"

Cons: "The boarding time was delayed. The boarding process could have be more streamlined."

Pros: "The flight was fine, overall okay. The food was good, especially dinner."
Cons: "The flight attendants were not very friendly. The media selections were fine but the sound was not good."

Pros: "yes"

Cons: "The seat reclined flat for comfort."

Cons: "Bathrooms dirty"

Pros: "Good on flight entertainment."
Cons: "Stewardesses not too friendly... flight was late to board and take off by 2 hours."

Pros: "Better than expected. Was as good as American , Delta, United. Not quite to the level of Aerlingus, Lufthansa, Emirates."
Cons: "Stewards did a good job but were not engaging with the passengers. Not as friendly as could be. We would definitely fly Air Egypt again"

Cons: "I didn’t like that the food and the service and the chairs the floor is not clean actually that was bad flying flying"

Pros: "Direct flight, no other flights can do that."
Cons: "Air condition in airplane and Cairo airport was no good"

Pros: "Nothing"

Pros: "Crew was great, very polite and service oriented."
Cons: "Amenities (seats, bathrooms, entertainment, headphones and food) were not on par with other world class carriers, especially for business class."

Pros: "Good flight. Arrived on time and left relatively on time"
Cons: "Luggage took a long time to arrive in the terminal"

Pros: "The hotel and the food"

Pros: "Personnel was great. Delicious and frequent food and drinks."
Cons: "I asked for wheelchair service but I never received it."

Pros: "Almost perfect"
Cons: "They didn't give me a travel kit."

Cons: "Flight delayed for over two hours"

Pros: "The crew was friendly and professional. Food was very good as well as the selection of non-alcoholic beverages. Flight was on time, and plane was clean!"
Cons: "Passenger seating next to me (I was sitting in an aisle on a 3-seat row, economy plus) kept on leaning towards me all the time. I had to "create" of sort of barrier between the two of us with a couple of pillows. A lady sitting in the row in front of me - a 50-something y/o woman with husband and 3 kids keep on reclining her seat to the point that I was barely a couple of inches from the top of her head, even as I was eating. I had to forcefully push back ti get some room."

Pros: "Possibly the food and the flight is direct"
Cons: "Anything else you could think of. The crew is unfriendly the plane is messy no one follows rules or regulations just a complete mess"

Pros: "The timing is perfect"
Cons: "Maybe in the near future the airline should provided for chops and drinks that have less super on the plane.great service and kudos to the pilot and the crews"

Pros: "Great service & reasonable accommodation throughout the flight"
Cons: "Trash on the floor but that's on every flight"

Pros: "Every thing"
Cons: "Every thing"

Pros: "Awesome"
Cons: "Nothing"

Cons: "I complain to the manager and he doesn’t do anything about how the customer service treat us And if you know the manager you don’t charge for extra luggage - and if you don’t know him you charge for anything extra"

Cons: "I overpaid my flight by up to 50 per cent more than my fellow passengers yet they were allowed 2 bags each while I only got 1 . The flight attendants don't offer drinks except with meals . They took for ever to remove the trays after the meals that passengers were trying to take them out by themselves . They don't pass by with big bags to collect any garbage ."

Pros: "Amazing hospitality. Flight attendants were so friendly. The meals and gifts made for a very pleasant flight experience"

Pros: "Nothing"
Cons: "People were smoking on the plane. How is that still a thing?! There were no smoking signs and yet the crew did nothing to stop them. Absolutely horrible flight."

Pros: "The dinner food was decent (breakfast was subpar)."
Cons: "We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited."

Pros: "The timing is so accurate as well they were so fast getting everything done."
Cons: "Most of the crew are really professional but few were little bit aggressive."

Pros: "Lots of terberlance but good flight"
Cons: "The terberlance"

Pros: "Toilet was filthy shortly after arrival. Drop down tables needed to be wiped."

Cons: "Boarding was a little slow, but the crew was nice and courteous Seating was comfortable and roomy. The food was good."

Pros: "The crew was very good. Helpful and friendly."
Cons: "I had no blanket, no pillow. I asked the attendant to get me a blanket and she passed me one that someone else was using."

Pros: "Good services despite a long flight"

Pros: "Every member of the staff was super friendly. Complimentary food and beverages for all meals. Good selection for in-flight entertainment. Provided eye masks, blankets and pillows. Good amount of leg room."
Cons: "I don't really have any complaints! I would definitely use this airline again."

Pros: "Awesome"

Pros: "Services"
Cons: "Allowed only one bag and charged $120 for second bag. I thought we are allowed two bags"

Pros: "I loved the food selection. Taste and presentation were good too. Plane is new, which is plus."

Pros: "I liked everything .... planes, food, service, punctuality..."

Pros: "The staff were so helpful and nice. The plane was smooth and clean."
Cons: "Nada"

Pros: "Plenty of space, arrived 40 minutes sooner than expected"
Cons: "The flight attendants were a little rude. She skipped me quite a few times."

Pros: "They had a couple of good new movies to watch during the flight."
Cons: "Crew and food are just wrong!"

Pros: "Seat screens and direct flight"
Cons: "The bathrooms were so dirty and were not cleaned during a 12 hour flight."

Pros: "The hotel layover service they provided for free since I was flying more than 6 hours from the time I landed. (Not sure if that was the airline or airport.) They were very prompt about providing my vegetarian meal prior to meal service."
Cons: "The food was mediocre and the TV screens were terrible quality and it made the movies appear to be from the 1950's. The plane felt old and dirty."

Pros: "Good service. Great food."

Pros: "very friendly and helpful staff the pilot is very professional"

Pros: "Boarding on time ..."

Pros: "You don't have to pay premium economy cuz that's what you get in economy class in egypt air Space is very good ( I'm 181 cm tall ) Food is excellent as always Entertainment is excellent and up todate Ground stuff was very friendly and cooperative Flight captain excellent take off and landing but this applies for all egyptair pilots"
Cons: "Nothing to mention Except you normally other passengers thinks that we are late to take off but normally I have the app for the airport and I know what is the real time to take off not the one on the monitor .. And we came in time or earlier 15 minutes"

Pros: "Long flights at night at decent price and generally what you expect. I got from a to b and it wasn't a rough experience after 10 & 8 hrs flying in 1 day!"
Cons: "NO TV ON 8 Hour Flight! No USB charger point No ear plug except for special 2 socket free rubbish pair. You can only hear in one ear if you use your own earplugs. Only standard breakfast even if you are allergic to some there was no compromise to give alternative. Pressed assistance button. They continually ignored and turned off without coming to resolve query for an hour until we landed. No alcohol available. Both flights slightly late (no informing of lateness) therefore seriously affected connecting flight."

Pros: "Every thing is amazing"
Cons: "Nothing"

Pros: "The salmon wasn't bad. A bit dry, though."
Cons: "Delayed for over 2 hours at the airport, and they just let us stand in line for boarding and never told us how long it would be! By the time we boarded, we were all exhausted and I physical pain from standing for so long, and we just got a casual apology from the captain! Nothing done to offset or reduce our discomfort. Also, minor point: even though it was the start of a new month, the movie selection was the same as on my previous flight, so I had nothing to watch."