Aylesbury Hotels

Bedroom comfortable and adequate and bar/restaurant adequate Bathroom could be cleaner - black rim around taps, shower and hand rails

Hotel good, staff very helpful no faults

Bar staff was not very service minded. Surprised to find that you had to pay extra for internet connection. In most hotels in Europe that is free. Also that it is an outside provider.

Only stayed one night so not a lot of opportunity to use any facilities. The breakfast selection was excellent. Too short a stay to comment.

Breakfasts were very good and the staff very helpful The room was not serviced one day and too few towels had been left the previous day. Slow service in the bar because there was normally only one person serving and they had too much to do including room service and taking credit card payments.

Reception Staff best i have ever experienced, polite friendly and very helpful Pub next door should not be associated with Premier Inn, very poor standard of cleanliness.

Room was clean Mattress was very comfortable Check-in was quick Dirty/smelly Toilet and bathroom Room was too close to Exit Window opens up to the back/dumping area No Telephone/Intercom in the room

It was comfortable, functional and quiet. The staff at the adjoining 'pub/restaurant' could use some intensive training in customer service.

we were reloacated to another room after mentioning that there was an odour / smell in our original room but the staff were very accomadateing and helpful.

warmth and comfort of room well prepared and served meals helpfull staff very relaxing and not having to rush to vacate room

we were made to feel 'special' by each and every member of staff the food was execellent the layout of the sauna/ steam room in relation to the pool was odd - you need to 'travel' along a corridor to find them.

The pool and leisure facilities

Convenient to my location for work The hotel servive was poor. I was given a smoking room when I requested a non-smoking. Generally cleanliness was poor, fixtures and fittings were old and tatty. There was a live coachroach in my bedroom.

Hotel clean, bed firm, well equiped facilities in the room or available in the corridor. Bar area intimate - good for meeting other guests Information given on homepage is misleading, we do not agree that the menu was a "selection of tempting dishes", but rather bland and of limited choice. Nor do we agree that the area within Drake's bar was in deed big enough for restaurant status. We also found the temperature of the shower difficult to get right without either having very hot or cold water to begin with (did confirm this with the staff).

The poor shower and the evening meal.

Breakfast should surely have been included at that price. It was a poor breakfast offering anyway.

comfortable large bed Lighting poor in room - ensuite dated, non smoking room smelt of smoke. On tight schedule so could not report.

Easy parking and free internet,cabled or wireless. Tricky to find and when I moved beds, very dirty. Nodusty.t so bad but

the beefeater next door staff very helpful and friendly that there was no facilities to change we came down for my sons passing out parade and had been travelling for 4.5 hrs we couldnt check in till 2pm but there was no toilet to change. The beefeater next doot let us use the toilet facilites to freshen up

Overall very pleasant and efficient staff. Clean room . Unfortunately on the night of our stay we were unable to eat at the adjoining restaurant, The Crows Nest as the fire alarms were activated and the restaurant had to close. We then had to find an alternative at after 9pm.We were unaware that they had to close until we asked a member of staff what was going to happen.

Staff were very friendly in hotel but the staff in the restaurant went out of their way to be helpful even to the point of holding the baby whilst we were making our selection of breakfast starters! Shower not good - too low in height and irregular flow (spurting in fits and starts)I think this was because we were at the very end of the building and the roof sloped but relatives staying 2 doors away were fine. Could also do with another chair in room.