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Nice staff and nice design Breakfast far below the usual 4star level in Spain, no choice of fresh fruit. The shower was always overfloating to the room, very ennoying. Situation rather noisy next to high way.
Very polite hotel staff, free internet and classy room. Veery goooodaa ;)
No parking, air conditioning was not working, needed to change room.
Cheap for GSM tradeshow The Taxi to the show is 25 Euros one way. There is a train 15 minutes walk but never took it.
Design is excellent! Good location. close to beach and not far from Barcelona
The convenience of being near to train station and therefore Barcelona without having to deal with the heavy traffic in Barcelona. Easy walk to station with interesting shopping on the way. Apart from not getting a bed for my 13 year old - all was good.
The friendly staff, the cleanliness of rooms and the design. It was also very quite with no noise in the day or night. The food was really great as well. One of the best hotels and best value hotels we have stayed in in Spain. No everything was great.
Its new. Plus the location. it is 15 mins walk to the train station to go to center of barcelona,. and also 10 mins walk to the beach, on the way , you can see many stores. I like the fact that its not in barcelona center. away from the noise. but still convenient for both car and walking. its 10 mins ride to center if use a car. none
Very nice and clean room. Friendly, english speaking staff. No disturbing noise at all was heard during our stay.
The location is very good - just some metres from the beach. And very good connection to Barcelona by train.
the closeness of the sea
The greatest thing about this hotel is its location - it is only a couple of minutes from the Badalona station, and the centre of Barcelona is about 20 minutes by train. However our stay was not complication free (the air condition unit was broken first night), the reparation was made as soon as possible and the compensation was offered.
t was exactly what I had expected. The rooms were just as specified. Excellent
I booked room with double bed but when I entered the room there were 2 single beds. Staff said double in Spain means 2 beds. Anyway they changed the room. There were no hair dryer and second blanket in the room but you can ask for them at the reception. There was no switch for heating so we could not turn on the heating.
The view The train
Service was great,hotell staff was really kind and they helped us whenever we asked.I would choose the same hotel if I go to badalona again
I liked the amazing view from our balcony and your beds. They are really comfortable. There was smell of sewage and there were a lot of ants in our room.
Hotel staff was very friendly, near to Barcelona There was railway between the hotel and beach.
The bath tub was the highlight Overpriced for what you get. Staff was friendly and room was clean but that's not saying much.
The staff were helpful and very friendly
Breakfast; wheel-chair-accessibility in my 10 days at the hotel i was able to open without help the door to my room only one time.
perfect view, nice room, balcony, swimmingpool,everything
It was clean and the room was relatively large for a European hotel. I liked the band in the lobby lounge the bathroom tub was leaking. when you turned on the shower, it would spray water all over the room.
I like that is located very near the beach and some of the most touristy places in Barcelona. There is plenty of restaurants near by. The staff was very professional and accommodated me earlier then the usual check in time.
lovely balcony with view of harbour. Huge bed. Very clean. Nice bar. 5min walk from Ramblas and 10mins to beach. I'm booking again for next year. Not the worlds greatest shower, but nice bath and bathroom. Oh, and don't binge on the mini bar...predictably extortionate.
Great location, 10 minutes walking distance to La Rambla for dining and shopping. The hop on hop off bus stop is a block from the hotel for easy site seeing. We came from the cruise ship port and the taxi fare was only $11 Euros. The hotel staff are very friendly and professional. The room we had was a large suite with a separate living area. The room was modern, clean, with a comfortable bed and very well appointed. I would hesitate to staying here again on our next trip to Barcelona.
We have stayed 4times at this hotel and everyone is very helpful we really enjoy staying there for comfort Location Hotel staff its wonderful
It's clean hotel and I like the bed bellow and the mattres I don't like the staff they are really not friendly make you feel like you are not welcome.
Everything about the hotel.. The location was perfect for us not so far from La rambla and the city center -Plaza Catalunya- (about 2 min walk to reach the begining of La Rambla) and the tourist bus has a stop station just infront of the hotel door + their was a very close metro station L3 just at the begining of La Rambla. Nothing really. And I'm planing to stay their at my next visit.
Absolutely great Cold water in the bath monday morning, but it was advised in advance
Bed was comfortable with great linens. The room was comfortable and quiet. Service was disinterested with the exception of one employee who was helpful. Food was expensive and poor to inedible. The location was extremely difficult for someone not familiar with the area.
The rooms were tastefully done, very quiet and the beds were comfortable. The hotel entrance was attractive. Shuttle to airport at 4 a.m was on time. Registration staff was very competent and friendly. Everything seemed quietly luxurious and well-done After having spent three weeks eating at little bistros and restaurants in Madrid and Barcelona, we found the found the food a bit bland at the hotel's more casual cafe. As with most hotels, BAH could look at implementing small bumper cushions so that the room doors do not make such a resounding clunk when they close. The noise of other doors being closed was the only noise that was at all intrusive.
Shuttle service from BCN to the hotel was perfect. Hotel was elegant and very quiet. Restaurant and bar also provided great food and good service. Hotel staff were both friendly and efficient. Would stay here again if needing a convenient hotel near the airport!
The hotel shuttle runs 24 hours a day which is sort convenient if you have an early flight to catch. Rooms are clean and AC was great. . The outdoor pool was very nice The AC in gym room wasn't strong enough and made itroom feels like a hot yoga room
The airport was very clean and visibly labeled. It was easy to find my way around. The staff are helpful. There was varieties of food and shipping options. i liked how modern it looked. I can't wait to visit this beautiful country again one day.
The airport shuttle. The room was lovely too. They also have a shuttle into Barcelona.
The front staff and the bistro/grill staff
Generalky good to stay tgere.breakfast was so nice.
The hotel was quiet, beds were comfortable and breakfast was excellent. I noted that many hotels in Barcelona had reviews indicating that 3 person rooms were paid for, but that upon arrival they were charged extra for this. This did NOT happen at the Barcelona Airport Hotel, the price I agreed to pay was exactly what they charged me! Also, the staff spoke English and were very helpful in getting me transportation to the cruise ship the next morning. It cost 11 euros each, but they handled the luggage and got us to the ship at the earliest point that we could have boarded. Recommend that you sign up the night before to avoid any delays. The staff recommended this to us the day we arrived and this was most appreciated. We found out later that a taxi would have cost us more, so go with the hotel shuttle! The breakfast was a bit expensive, at 15 Euros, but about average from what I could tell on line.
Good design good finishing close to the airport good breakfast bad shuttle service after 12 hours flight one should be able to book a shuttle, we took a taxi for the return to the airport the shuttle was full for space would have had to take a shuttle one hour earlier than required????? If you have a busy hotel either increase your shuttle frequency or don't offer the service
Staff was unfriendly, no coffee/tea in room. You have to purchase a 20$ buffet to even go into the cafe. They won't sell you a cup of coffee. Leaking faucet in bathroom, shower door needs repair. Would never go back. Very little I did like about this hotel. Staff was unfriendly, no coffee/tea in room. You have to purchase a 20$ buffet to even go into the cafe. They won't sell you a cup of coffee. Leaking faucet in bathroom, shower door needs repair. Would never go back.
Close to the airport with a free shuttle. Modern clean facility with upscale bar and restaurant.
Fantastic location, great view from our suite..Very nice design in the hotel, brand new facilities. Very good food in the hotel's restaurant Wave, friendly staff. Dissapointed by the quality of drinks in the bar Eclipse, staff was not very friendly..They should improve their service towards the people which are staying in the hotel. Too much focused on over charging. And you have to pay also for the internet, which I assume could be included in the nice price of the suite.
The atmosphere, the design, nothing
The staff especially at reception were extremely friendly and helpful. wonderful bar on the top floor and lovely large rooms not sure about the loos in a glass box in the rooms. not very private!
Firstly the location is great, you can basically walk everywhere from the W Hotel and explore Barcelona. Staff was very professionnal and helpful. Pool area was nicely design with great view of the beach and the city. The room obsiously was brand new as the hotel opened just 2 weeks ago and had all great amenities. Loved the shower.
The view from the room as well as service in the lobby and the staff at reception The spa as guests should be offered sauna/jacuzzi and pool for free of charge as well sometimes room service took too long and I expected the service to be a bit more personalised
Almost everything was great. The view is just amazing. The staff is very helpful and welcoming. Very cool and relaxing atmosphere. The breakfast buffet does not have many varieties. The Jacuzzi in the spa was not kept warm for client's use.
A very funky & cool hotel in a great location with amazing views.
nice modern hotel, have my doubts about finishings and quality of materials used. suppose this Hotel will look and feel outdated within some years. Staff is very helpfull. Some great views from the rooms and upper floor bar. Location visavis center and most attractions is bad. Too far without taxi or other means of transportation. This very much a hotel "been there, no waouw feeling, ain't coming back"
Absolutely everything, the hotel was fantastic we thoroughly enjoyed our stay-we will be back!
New, well designed, comfortable, clean, beach proximity, fitness room, views, restaurants A little pricey
we stay at hotel because we thing it handed for trains and buse and a lovely view around.my husband been three times now and i been two time think we be going back very soon and very nice hotel the only thing is tray of tea or coffee in room when people arrived
Proximity to railway station.
Unique Space Theme keeps kids and adults entertained. Rooms were well laid out and comfortable. Hotel was quiet. Breakfast was excellent, cost 15 Euros, but so good that we ate there twice during our 3 day stay. Staff was VERY helpful in getting us where we needed to go on our short post-cruise stay in Spain. Every noise in the room was heard by everyone, including the rest room and shower. An exhaust fan of some sort would have helped with this and would have ensured the shower was not also a sauna. Also, there was not much privacy in the shower area, so everyone had to turn around when each of us got out of the shower to dress. A privacy curtain would have helped with this.
I chose this hotel mainly for its location and convenience for station. My room was comfortable and clean, although the shower taps need some attention. The waiter in the cafeteria was very friendly although he was very overworked which meant we had to wait a long time for service. Although not really the fault of the hotel (more of my fellow guests) the smell of tobacco on 4th floor, particularly on the landing and passage was very unpleasant. It was supposed to be a non-smoking floor. I was very disappointed with the food available on Sunday night in the bar/cafeteria as the restaurant was closed. Poor choice and one of the toughest steaks I have encountered in ages!
Convenient destination to reach most of important places I was charged for breakfast as for to persons instead one. Good luck I saw the mistake while checking out. One day bathroom was not cleaned in a proper way.
Access to trains
The convience of the hotel for transportation that I needed to various locations in the area around Barcelona. The resturant was a bit over priced and the selection of items on the menu was not very apealing.
Location over the main train station. The theme is stupid, childish, already dated and slightly confusing rather than the attempted "cute". What dope thought that this was a good idea and PAID for the execution? This is the perfect location for a classy and efficient business hotel and instead they put up an amusement park that isn't amusing in the slightest.
I liked that your staff helped us with all my problems:keep our lugage before we check in and after check out,they infomed us about transport ,visiting town;our room was cleaned every day.Iliked too,that the metro and the train and turistic bus were so accesibile from te hotel.Despite other guest air condiotining was good. Nothing specially.
Everything was awesome, the location was superb, the metro is under the hotel and there is Taxi station right when you exit the hotel, the tour bus station is one block away and there are alot of restaurants in the metro station like MacDonalds I liked everything
Very modern and very quiet neiborhood. It was very convienient to the metro and the tram but out away from the crowded city. You could see the ocean from our room and watch the sailboats. It was nice and friendly. I would recommend getting the breakfast with your room. It was an international type buffet with lots of variety and very good food. Lots of opportunities to have a different breakfast every morning for a least a week stay. We were there 5 days and never had the same breakfast twice.The price was good for what you got. Good sized room. No, nothing. We were pleasantly surprised and feel we made a good choice.
Although we had our doubts on the location, the experience very quickly made clear this was no issue at all: metro, tram, taxis are so easy from this location to get. On top of that the hotel was very quiet and well equiped. The free wifi that was quite performant was an extra. The breakfast was ok, but not more than that.
Very nice room: clean, big, high-tech, comfortble bed. Very friendly staff, all can speak good English. Good location with sea view.
Very nice hotel. Just a few minutes from city centre by MTR. Inexpensive in low season.
Room comfort. It has everything we need. No.
Everything. Rooms were mamzing, and we really liked the terrace cafe bar. None.
The hotel staff is very nice and is dealing with the situation (see below). Inspiring futuristic and contemorary style of the furniture and high tech. The hoel was open two days before we arrived and it had a few glitches: hear drier not easily available, air conditioning can not be set properly, computer in the room including the lights resetting at night, no coffie machine nor any way to make coffie in the room, towels dramaticly large and heavy (use tinny "italian style" ones).
Good room,friendly staff
The design of the hotel and service. The morning breakfast is also really great.
Very nice hotel and very good service. Very quiet, we slept good without any disturbance from other guestroom or outside.. It was easy to take tram or metro around the city. Tram right outside of the hotel, metro about two minutes to walk. If I go back to Barcelona some day, I probably choose this hotel again. Good breakfast, and when we where at the hotel, they had a offer of 5 EUR for breakfast, insted of 18 EUR as the website told us. So we had breakfast everyday at the hotel instead of going out to eat it. It was not alowed for children in the spa at the basement. Since there was no warming at the roof pool and the water there was could, our children could not take a swim, I understand that they don't want to have children in the spa, but I wished they had a warm roof pool or some other pool for children to use.
The staff of the reception, cleaning of the room The service of the restaurant.
What an excellent hotel! The rooms do look like the pictures, a great place to relax. Will definately go there again. The hotel is 100m from the Plaza Espagna subway-entrance, there is a small supermarket around the block. Nothing really, just minor wishes like a bathtub or coffe/tea-facilities in the room. But then again, there is complimentary water in the little fridge in the room.
The hotel was newly re-furbished and wery clean Only room service available
The hotel was very clean, and the staff were very helpful.
Perfect location, Cleanliness Nothing
Room was very good ... expecialy bathroom metro is very closed
Clean place and convinient
Perfect location, easy access to every attractions, near metro, railway station and airport bus station. Quiet, got Wi-fi, big room. We booked a double room and was given a twin, but changed to double room the next day. Some reception staff's English is not very good, forgot to move our luggage into the new room. A bit slow for check in.
Rooms were very comfortable and good clean bathrooms but a mini bar would have been a good addition and there were no Kleenex for the ladies. Bar area was too austere, need to be made more comfortable.
it was excellent my wife and i plus other members of my familt will be staying again next year
We liked the room. The design was so different from other hotels. The breakfast was impressiv and I had a swim in the pool on the 23rd floor, which I really enjoyed. The beds were very comfortable. Easy access to the Metro. A very comfortable hotel. The only thing was how they were dressed in the reception a little bit boring.
Good, clean, comfortable room. Free drinks in mini-bar. Would have preferred coffee/tea in room to cold drinks. Dining room had no atmosphere and not much choice of menu, though breakfast was excellent.
Good scenery no teapot, coffee pot, or teakettle, it is very inconvenient for me.
I purchased this hotel as a gift for my fiance and her mother. They were very happy and had nothing but great things to say about the hotel, satff, and location.
The room view and the variety of the breakfast First of all they've forgotten to park my car... someone mistakenly put the keys in the draw of the cars already parked. Second, the room-cleaners forgot to add more toillet paper and tissues. Apart from this, all was great.
It was amazing. Room had a great city view and alos free mini bar (Water, soft drink, beer) 1 of each per day. Room was clean and the bed was massive. ++++
the room was nicethe view was nice was good that the shopping mall was very close to the hotel. would been a real 4 stars hotel if you have someone take the luggage to the room and bring it down during check out, also there was always bad smell at night in the bathroom, dont know was only in my room or in other rooms too. also people on front desk some of them should put a smile on their face, they r very helpfull but should always be a smile.
The view of the room was great we had a great time in a nice hotel
Everything Not Applicable - everything perfect
almost everything I had no french TV chain (TV5 was not available)
Great location. Nice rooftop pool with great views AC didn't work in my room
Location!!! Subway - entrance at the entrance of the hotel, bus from/to airport - 50 m, Montjuic - 500 m. The room was clean, breakfast - ok. The hotel seems a bit oldish, but it was perfect for our 2 night stay.
Location, friendly staff, very quiet room, good breakfast, one child under 12 can stay free of charge. Small room, air conditioning did not work at all , non-smoking room was actually a smoking one(room stinks) even if the sign was hanged on the door room, towels and pillow cases had stains.
Never stayed in that hotel. It was overbooked. And we got transferred to different hotel.
location and staff
the location they are not aware about the conditions required in the request
Great location; Great views on the front rooms; Clean aspect
fantastic location - good service
We had a wonderful suite overlooking the entire beautiful Catalonia!! It was the best experience ever! Can't wait to visit again. Thank you for your hospitality!! Best regards.
Perfect location & perfect view :) No.
Wonderful hotel located 10 minutes by hotel shuttle from Barcelona Airport's main terminals.
Hotel is OK for an airport stopover, nothing else. In Spain you can find better hotels for a reasonable price but this one is close to the airport and there is nothing wrong with it - but nothing special either sauna is not a real thing - it is just a small warm cabin
Clean spacious rooms in a nice location. Shuttle service to the airport was quick and easy. Breakfast was a nice bonus. Would highly recommend
proximity to airport as I arrived very late
Good value for money, really close to the airport. Had to wait for shuttle for more than 40 min!
The helpfulness of your staff and their politeness. I couldn,t get through on my mobile for a transfer as your phone was busy and I had to pay €20 for a taxi to the hotel. And no english channels on your tv in the room.
the location was convenient for reaching the airport and the shuttle service to the airport was complementary. The 24 Euro dinner (three courses) was excellent value. Would have liked to have had face cloths in the bathroom instead of the packaged mini-loofa sponge.
The airport trasfer is good and punctual in time. Will consider to stay for second time.
Good room. clean, sound proof, free minibar, good parking lot The safe in the room could be slightly bigger to be able to hold a computer
Nice staff, interesting room decoration, shuttle bus to the airport - a big plus
It was very clean and comfortable. Staff was there late at night and early morning and were very helpful. The airport shuttle was very reliable as well, we were able to get to the airport by 5:00 AM.
Everything was very good and I liked it very much that the hotel organises a transfer to the airport from the hotel free of charge at the time guests want.
The hotel is quite old fashion, not renewed, not always clean. Rooms are small and essential.
The room was very small and rather poorly equiped. No fridge. Poor internet connection.
the best part of our stay was the polite staff and location of the hotel. However we wrer very disappointed with the cost oft our stay as we felt due to our very late arrival on Tuesday 26th October we felf we should have got some compensation/ treat or even a discount on the total price. there was no kettle/ tea making facilities for the us in our bedroom, that touch would have been great.
I liked the fact that the metro was directly across the road and the hotels proximity to the city centre. The room's were very nice too. I think the hotel rooms could really use more pillows.
Location, cleaniness There were no 4 star hotel facilities: No refrigerator,No tea/coffee maker,No safe box( you need to pay 5 Euros per day for that which is not announced in the hotel or booking.com websites) ,No even clock in the room! .The swimming pool is the smallest I have ever seen in my life ; it is 3 by 3 meters dimensions only.
Nothing Bathroom was dirty with ingrained dirt around the bath. Also the bath did not have a plug and the washand basin was very badly cracked. Bedroom floor was not swept properly and bedspread was marked. (Sheets and towels were clean)
Quality 4 star for a 2/3 star price for the night we stayed. Per above prices increased 3 fold by the end of the week so we had to move on. Location. While this was fine the directions for non drivers was poor. eg it said it was 4 stops on the Metro from the Centre - it was actually 5.
The food was first class and the staff were very friendly and helpful. The location was good for the beach. The hotel was a long walk from the old town which may not suit all, and the choice of restaurants locally was limited
the overall readiness of the staff to help...restaurant girl was amazing and receptionist could need some help...he is extreamly fast and nice but he is human...sometimes theres too many customers at the same time...room service was excellent... size of my room...no sofa...appart from that all was amazing...
we loved it being just off the pl catalunya, we loved how quiet the hotel bedrooms were, we liked the size of rooms, beds and bathroom, it felt very spacious. we had a lovely little balcony out to a quiet back street-not all rooms have these.we had a great time and will be back to the catalonia ramblas. the spa didn't offer very much in the way of treatments, so we didn't use it as planned.
Very large and quiet room We ask for a non smoking room but according to the smell it was not
restuarant Pelai coud be more attrativ with priceoffer in the evening and more visibel to guest from the street-it is too quiet.
Location is great, near all touristic attractions No complaints
Cleaning - exceptionelle !!! I was with my 9 month child, (stressed about cleaning) - and it was perfect for me !!! I liked to have the option: with or without breakfast because we wanted to have it in downtown... and thanks for the tea and coffee from the room, free of charge .... Special thanks to City taxi because they come back to the hotel and returned my wife handy lost in the taxi !!!!!!!!!!!!!!!! nothing special to mention...
Location is great, near all touristic attractions.The staff was very friendly Cleaning of the bathroom . The spa facilities were somewhat disappointing... Cold water in the spa-pool and not very clean.
The location is amazing and the rooms are very clean and stylish. we could not check in until 3pm eventhough I asked for early check in. They did however take our luggage. I did not like the bed spread it was really uncomfortable and scratchy.
staff were most helpful and the location was very central
Every thing about Barcelona Nothing all ok
The room was plenty of space for my family. The location is very strategic to do tourism in Barcelona city. The loby is very small and he room service is not full of options.
Located in the heart of luxury shopping area, one block from Gaudi's two residential masterpieces on Passeig de Gracia (Le Pedrera and Casa Battalo are a one minute walk away, one to the left, one to the right). There is a 24-hr 'pharmacy' w/in 1/2 a block, and the on-off tourist busses stop adjacent to Le Pedrera (red line). Every person who worked at this hotel is absolutely wonderful. (Happily held our luggage until a room was ready, gave us access to their beautiful breakfast/lounge ((we declined breakfast as we wanted to start touring a sap but it was truly a 4-star spread, like a Ritz Carlton or similar class.) ROOFTOP BAR IS AMAZING - try a Martin Miller Gin Tonic (one of 8 different gin tonics offered), 360 degree view with glass "roof" will stun you), tapas list was great. ROOM was modern, blow your mind luxurious. Our 20' balcony faced the street (rm 901 has floor to ceiling glass with a huge balcony and electric blinds... The wall above our king size bed was also glass, all the way to the ceiling creating a 6x8' glass wall 'headboard' which also created a wall of glass above the tub in the bath room, letting the spectacular view and light flood into the entire bathroom, with a electric shade if you wanted to lower it....). I seldom photograph a room, but I tried this time because it was so spectacular. Great robes, slippers, nespresso machine, huge glass shower. We absolutely loved it - would love to move in forever. I hated to have to leave and hope to go back for a longer stay. Note - this area is totally safe 24 hours a day and this would be a GREAT place for a woman travelling alone - this is a GREAT location. Entire staff, EVERY person, went out of their way to delight you.
The location of the hotel was second to none. There were signs for a Bar but couldn't find one.
The room was comfortable, clean and not what I imagined having read previous reviews, the staff on reception were very helpful and the location was perfect. The residents bar did not appear to be staffed at any point during our stay and the service during breakfast was less than helpful, however these are minor points and would not stop me recommending the hotel.
The location was fantastic.
Garden, location rooms and cafeteria are not clean enogh
Modern, relaxed hotel, easy access to the Ramblas and other tourist attractions.
the location and the free wi-fi computers in the rooms were super.
Very cclean room No kettle in room. No hot water for shower on the last day.
Proximity to main sightseeing places. Ability to enjoy walk around and along La Ramblas. Close to grocery bazaar (good option for delicious low-cost dinner: selection of cheese + several slices of prosciutto + freshly backed bread in nearby bakery + bottle of good table wine). Shopping lover will appreciate boutiques along La Ramblas and L'Corte Ingles Department Store across from Catalunya Sq. Offered breakfast was not bad (quality and value). Laptops in rooms and free internet access. Proximity to LaRamblas has negative side: too noisy late into night. Rooms are bit small for family with 2 kids. Beds have metal cases and make horrible noise when anyone turns around at night. In the bathroom we had just a shower with no proper tub; thus when taking shower water would be all around the floor. Bathrooms lack hooks, thus one ends up leaving all the change clother on the toilet seat.
We liked the convience of the location and the style of the hotel. We had two single beds instead of a double.Corridors were a bit too dark.
The location was ideal for access to the metro (within 50m), restaurants, bars and tourists sites. None, everything as expected.
The hotel is in an excellent location for travelers who need access to both the port and the airport. The surrounding streets offer dining for every taste.
The location was great but the room was very small, very dirty, with a small windoow just facing another building.....The staff very rude... Didn't care about the guest, and the breakfast was for a 2 star hotel, not 5 star hotel
Excellent breakfast selection of food and drink. Very comfortable bed and good quality bedlinen. Public areas very well furnished with a lot of interesting artwork and flower arrangements. Well located for metro, bus route, sightseeing. Rooms do not have a facility to make a hot drink for yourself
The roof bar was fantastic
Great staff from the bellman all the way to staff at the front desk, staff who cleans the room to the bar and staff at breakfast. no complaints everything at the hotel is excellent
The hotel was under renovation, lots of noise and disturbence during the day.
The rooms were very nice and the location was great. Check-in did not go smoothly at all. Our rooms were not ready for several hours and we did not get into our rooms until speaking with the manager.
nothing in particular...thought reception and particularly breakfast dining areas were below par for a 5 star g.l hotel.....expected breakfast eggs etc to be cooked fresh not left on buffet...no a la carte offered see above............refused to give free internet in room despite info on booking conditions
The staff at the hotel are fantastic - from the minute you step out of a cab to when you check out you feel pampered and cared for. The concierge was excellent in their food recommendations. The only drawback was that everything has a cost. The coffee in your room is considered mini-bar and is a charge.
Staff were friendly & efficient.Excellent location.Breakfast buffet was extensive & varied.
Excellent location. Friendly professional staff. Recently refurbished excellent rooms with good amenities inc Bulgari Restaurant on the lower level is a bit bland but good quality. Ok for breakfast but Go out for dinner
The location was perfect. Easy access to bbeach and city. Hotel staff a pleasure. Please write at least 15 words No
overall,excellent stay.. Just an excellent top star hotel
Took an age to check in which I do not expect in an expensive 5 star hotel. Staff indifferent. A luxury hotel that just lacks something special when it comes to service. Not good value for money. Minibar outrageously expensive and 25 euro for internet
The staff at this hotel was extremely friendly and always making sure that I was enjoying my stay as much as possible. The hotel itself is beautiful and has a calm ambiance. The room was beautiful with a big bathroom. Room was also clean and well put together. Restaurants and the champagne bar at the hotel were amazing. When I go back to Barcelona I will be staying at this hotel again.
best hotel in barcelona
Very comfortable room with excellent shower. Excellent sound insulation (no noise from upstairs etc). No.
Location Very noisy tourists!
Everythin but not the food The food but lot of ood restaurants very close
The hotel is in a great location with excellent views. The staff are very helpful and attentive.
Service was good. Breakfast delicious. The douche worked badly, it was very noisy. And doors worked not good, as after taking a shower, there were water on the flour everywhere.
The location of the hotel is great First of all the check in time is too late and the condition of the rooms is poor. It is not a 4 stars hotel mutch more like a 3 stars hotel.
excellent location The Hotel needs to be updated, slightly over rated.
The staff was very very rude and none professional It actually put us off from the start The hotel is well located and deserves better employees All over Saturday was great The reception from desk employee
Friendly stuff, nice room and bathroom. No indoor pool, top floor room rather noisy at night due to rooftop machinary.
the location is excellent. no iron provided. kinda of difficult for business traveller. also the hotel seems dated.
Great location, but you pay for it. Rooms were tiny.
Excellent location just off Placa Catalunya, around the corner from Las Ramblas. Quite expensive.
Excellent location and very friendly personnel. Spacious suite rooms. We stayed at two rooms. In one of them, the air conditioner did not work properly. We reported the problem, but it was never fixed.
Excellent City centre position
Location, breakfast In improved number there was no promised dressing gown and slippers
location very central, pool area a nice relaxing feature front desk staff not very knowledgable about the area, events, etc. Having to move mid-stay du to a flood in the room above us was an inconvenience.
I liked it's ambiance and the friendliness and helpfulness of the staff. The food was also very good. Nothing
location, clean room, lovely bathroom, nice breakfast
The staff were very friendly and helpful. The breakfast that was included was very good fresh and great variety. The location was good as it was walking distance to beach and shopping. The hotel was mean to be 5 star but had no gym or spa. The bed was uncomfortable so i think the price i paid was too much!
Perfect location to beach and city attractions. Cool rooftop pool, delicious breakfast, clean, nice rooms. All good.
Optimal for a good night's sleep (dark and soundproof). Good bathroom with all necessary supplies (soaps to excellent hairdryer and very good shower.
location and style
Hotel was extremely good with professional attentative staff
Room quality and cleanliness Breakfast buffet Extremely helpful staff
Great large beds if you choose King size room and great to have the swimming pool open even in November! Staff are helpful and friendly and you cannot fault the room. The buffet breakfast at €25 is wickedly expensive and the continental option outside the buffet is not exactly cheap but more bearable at €12. I would be fantastic to have the roof-top swimming pool open earlier than 9.00am. 8.00am would be ideal for us early risers.
The view from the roof top swimming pool is outstanding.
Friendly welcome from courteous, smart and knowlegeable employees. Room guide for TV did not match channels or services available. Worked it out in the end but some may find that irritating.