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The location was excellent and the hotel itself was very charming and had inherent warmth.
Beautifully warm room in a very cold spell Our room was actually in an annexe across a busy/dangerous junction from the main hotel,a fact we were not aware of when booking.When we asked for milk for our tea we were given an uncovered jug to carry across the road ourselves-we are in our 70,s.
All the staff were very friendly & helpful which is something we always like. The breakfast was very nice. We did feel that overall the price of the room was a little high, given the standard of the room. It was quite an old style room which was in need of a bit of an update, ie the furnishings. There was a new bathroom suite in place which was good but just the room itself needed an update in view of the price charged.
Staff were friendly, relaxed atmosphere, good food, cosy lounge with great open fire, quirky antiques Everything was fine
the room was nice although we could hear what other rooms were listening to on tv maybe the guest had the volume a little loud. matteress was a little lumpy
Central position, efficient staff
The olde worlde feel comfortable country hotel good food central for town bed was a bit hard
N/A We booked to dine in the restaurant at 8 pm. When we arrived there was no-one in the restaurant for a good 6/7 minutes. When someone finally came, they told us that they weren't expecting anyone that evening!! Meal was however, quite good, but certainly not worth the money. Also bottles of wine were very expensive.
The staff were very helpful 2 items on the menu weren't available
The Mirabeau Suite was a nice large room, tastefully furnished with lovely views over the town. The suite had a beautiful big bathroom with a huge tub and plenty of hot water. In reading reviews before I stayed, I did notice a mentions of the bed being "rather soft". If you like a firm bed as I so, this is quite an understatement. The only downside to an otherwise perfect stay.
It was peaceful and quiet and ensured a good night's sleep in a comfortable bed.The self-catering arrangements were good. The rather inadequate and difficult car parking facilities. The provision of a very limited breakfast made the evening before. I would have preferred that the butter provided had been of the wrapped variety rather than bits cut from a block and placed in a dish and the one small pack of jam would have suited me personally had it been marmalade. There were a couple of electrical faults that required attention.