Guest reviews
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Overall Rating
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9.6 "Terrific location."9.6 "96%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." 9.8 "98% thought it waseasy to get to the train station ." 9.5 "95%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Near to public transport , according to 100%." -
9.1 "World class service."9.8 "98% found the
staff to be very friendly ." 8.3 "83% said thereception staff was great ." 8.6 "86% found therestaurant service to be one of the best ." -
6.9 "Breakfast is mediocre."
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6.4 "Average value."
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5.1 "Rooms are ok."5.7 "Only 57% said
rooms were clean enough ." -
3.7 "Bad amenities."3.6 "64% thought the
building wasn't nice ." 4.6 "54%complained about the elevator ." 0.3 "97% thought thefacilities needed updating ." 1.0 "90%didn't like the architecture ." 1.7 "For 83%, thelobby entrance was sub-standard ." -
2.7 "Horrible vibe."1.2 "88%
criticized the unstylish hotel ." 2.8 "72%didn't like the unstylish hotel ." 1.7 "For 83%, thelobby entrance was sub-standard ." 2.9 "71%criticized the plain hotel ." -
2.3 "Disappointing internet connection."1.3 "87% said the
wifi quality was bad ."
Overall Rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 8.9 "89% found therestaurant service to be one of the best ." -
9.4 "Terrific location."10.0 "
City centre within easy reach , said 100%." 9.7 "97%liked the proximity to sightseeing ." 9.8 "98% thought it waseasy to get to the train station ." 9.4 "94%liked the proximity to shopping ." 10.0 "Near to public transport , according to 100%." -
6.8 "Breakfast is mediocre."
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6.3 "Average value."
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4.5 "Rooms are not good."3.6 "64%
complained about the bathroom ." 2.8 "72% saidrooms were small ." 0.5 "95% thought they werepoorly maintained ." 3.4 "66% hadproblems with the shower ." 1.5 "85%criticized the small bathroom ." 0.7 "For 93%, therooms looked old ." 1.6 "84% foundproblems with the furniture ." 4.9 "51% thought thetv was sub-standard ." -
3.7 "Bad amenities."3.5 "65% thought the
building wasn't nice ." 4.5 "55%complained about the elevator ." 0.4 "96% thought thefacilities needed updating ." 1.0 "90%didn't like the architecture ." -
2.7 "Horrible vibe."1.2 "88%
criticized the unstylish hotel ." 2.8 "72%didn't like the unstylish hotel ." -
2.6 "Disappointing internet connection."1.5 "85% said the
wifi quality was bad ."
Overall Rating
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9.6 "Terrific location."10.0 "
City centre within easy reach , said 100%." 9.5 "95%liked the proximity to sightseeing ." 9.8 "98% thought it waseasy to get to the train station ." -
9.1 "World class service."9.8 "98% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." -
6.7 "Breakfast is mediocre."
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6.3 "Average value."
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5.1 "Rooms are ok."5.8 "Only 58% said
rooms were clean enough ." -
3.9 "Bad amenities."3.8 "62% thought the
building wasn't nice ." 4.6 "54%complained about the elevator ." 0.2 "98% thought thefacilities needed updating ." 1.3 "87%didn't like the architecture ." -
2.9 "Horrible vibe."1.1 "89%
criticized the unstylish hotel ." 3.3 "67%didn't like the unstylish hotel ." -
2.7 "Disappointing internet connection."1.8 "82% said the
wifi quality was bad ."
Overall Rating
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9.6 "Terrific location."
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9.2 "World class service."
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5.0 "Rooms are ok."
Overall Rating
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9.5 "Terrific location."9.8 "98% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 9.7 "97%liked the proximity to sightseeing ." -
9.0 "World class service."9.6 "96% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." -
6.8 "Breakfast is mediocre."
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6.4 "Average value."
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5.1 "Rooms are ok."5.8 "Only 58% said
rooms were clean enough ." -
3.6 "Bad amenities."3.5 "65% thought the
building wasn't nice ." 4.6 "54%complained about the elevator ." 1.1 "89%didn't like the architecture ." 0.2 "98% thought thefacilities needed updating ." -
2.5 "Horrible vibe."1.1 "89%
criticized the unstylish hotel ." 2.5 "75%didn't like the unstylish hotel ." -
2.4 "Disappointing internet connection."1.2 "88% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.7review from
Location near attractions and green space, tasty breakfast In a nice room, pleasant staff, beautiful and clean room. Loud drinkers on the street below windows makes in hard to sleep with windows open, but lack of air conditioning makes it impossible to close the windows. Wi-fi has limited functionality. No parking on site or nearby. Expensive.
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8.8review from
The people the location the size of the room the breakfast was good location location clean,staff was great very helpful stay there again in a heartbeat Had to leave!
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7.0review from
near every thing room lovely an warm no lift
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6.3review from
Excellent location, helpful staff, bar next door. I found mould in the kettle in my room, poor lighting in bathroom, fixed shower.
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5.3review from
Perfect location, lovely building pleasant staff and adequate breakfast The noise between 12midnight and 3 am from the club downstairs was intolerable. We were on the 2nd floor and could still clearly hear every conversation which was such a pity as otherwise the hotel would have been perfect.
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5.7review from
the staff were excellent , friendly and helpfull gotta say the room didn't quiet live up to the web site , bathroom and decor etc
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5.3review from
Friendly staff and located in the city centre. £70/night for a shared facilities (altough I was clearly said in the web), small room and worst of all... the view from the window was towards a wall that was... 40cm from the window! I felt like a prisoner in jail.
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6.8review from
Clean fresh, unpretentious and good value for money Top of bed under eaves meant I could not comfortably sit up in bed to read.
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4.8review from
Hotel is in a good location to all the sites. For the money I expected a much nicer room, it was a three star hotel with a four star price. The continental breakfast was very basic also. Overall I was very let down, I expected nicer.
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5.2review from
There was a lot of noise from the nightclub downstairs. The noise didn't stop until around 3am. It is completely unacceptable to charge these rates when there is that level of noise.
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6.8review from
When booking online, thank you for phoning to confirm the booking and schedule time of arrival. The staff were friendly and clear about the procedures upon arrival, and welcoming at breakfast time. I came to stay 1 night, before attending a wedding on the next day. The Bedside Browser book was excellent in content, and together with leisure brochures, I used my time to walk around South East Bath. I explored the Abbey, the shops in a few streets, the glass blowing shop, gardens and the river Avon. The room was in good condition for the evening spent watching bbc Comic Relief. Tea-making facilities and bar downstairs were excellent. The bed was comfortable for sleeping. Nice view from the window, onto the gardens. Because I was going to a wedding, I was surprised not to find ironing facilities. If available by asking, please state this in the Bedroom browser. The wardrobe smell was well polished, but thankfully this did not affect my clothes. Also the shower has a temperature control, but I could not find the tap switch for turning on the water. I may have simply missed it & could have appreciated instructions either in the Bedroom Browser or the room.
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6.0review from
Excellent location, good breakfast, friendly staff
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9.7review from
Location near attractions and green space, tasty breakfast In a nice room, pleasant staff, beautiful and clean room. Loud drinkers on the street below windows makes in hard to sleep with windows open, but lack of air conditioning makes it impossible to close the windows. Wi-fi has limited functionality. No parking on site or nearby. Expensive.
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8.8review from
The people the location the size of the room the breakfast was good location location clean,staff was great very helpful stay there again in a heartbeat Had to leave!
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7.0review from
near every thing room lovely an warm no lift
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6.8review from
Clean fresh, unpretentious and good value for money Top of bed under eaves meant I could not comfortably sit up in bed to read.
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6.8review from
When booking online, thank you for phoning to confirm the booking and schedule time of arrival. The staff were friendly and clear about the procedures upon arrival, and welcoming at breakfast time. I came to stay 1 night, before attending a wedding on the next day. The Bedside Browser book was excellent in content, and together with leisure brochures, I used my time to walk around South East Bath. I explored the Abbey, the shops in a few streets, the glass blowing shop, gardens and the river Avon. The room was in good condition for the evening spent watching bbc Comic Relief. Tea-making facilities and bar downstairs were excellent. The bed was comfortable for sleeping. Nice view from the window, onto the gardens. Because I was going to a wedding, I was surprised not to find ironing facilities. If available by asking, please state this in the Bedroom browser. The wardrobe smell was well polished, but thankfully this did not affect my clothes. Also the shower has a temperature control, but I could not find the tap switch for turning on the water. I may have simply missed it & could have appreciated instructions either in the Bedroom Browser or the room.
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6.3review from
Excellent location, helpful staff, bar next door. I found mould in the kettle in my room, poor lighting in bathroom, fixed shower.
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5.3review from
Perfect location, lovely building pleasant staff and adequate breakfast The noise between 12midnight and 3 am from the club downstairs was intolerable. We were on the 2nd floor and could still clearly hear every conversation which was such a pity as otherwise the hotel would have been perfect.
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5.7review from
the staff were excellent , friendly and helpfull gotta say the room didn't quiet live up to the web site , bathroom and decor etc
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5.3review from
Friendly staff and located in the city centre. £70/night for a shared facilities (altough I was clearly said in the web), small room and worst of all... the view from the window was towards a wall that was... 40cm from the window! I felt like a prisoner in jail.
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4.8review from
Hotel is in a good location to all the sites. For the money I expected a much nicer room, it was a three star hotel with a four star price. The continental breakfast was very basic also. Overall I was very let down, I expected nicer.
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5.2review from
There was a lot of noise from the nightclub downstairs. The noise didn't stop until around 3am. It is completely unacceptable to charge these rates when there is that level of noise.
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6.0review from
Excellent location, good breakfast, friendly staff
