Beaumont Hotels

I was in a non-smoking room with smoking rooms across the hall. The hall way was strong with smoke, I cringed each time I had to open the door. If my stay had been longer I would have requested another room. The balcony was dirty with what appeared to be mold on the sliding glass door. Smokers should be on a floor for smokers only

Went to Beaumont for a show at the Julie Rodgers Theater. Reserved based on the hotel website and the reviews there. Check in was smooth and the staff we had contact with were pleasant to deal with. The good part ends there. We were there September 21 and the outside temp was about 88F. Interior public areas were hot and damp. I cannot quote my wife's comment on the smell in the elevator but let me say it involved references to unwashed body parts, sweat and male workout clothing the has been in a gym bag for too long after being used. The smell of rot and mildew was pervasive. The room was a king suite. The carpet and furniture appeared to have been updated in the last few years. Unfortunately they left all the original mildew in place when they updated. The old school through the wall A/C units blow up under the heavy drapes and blow the cool air on the exterior walls, making the walls sweat. This is the perfect place for mildew to grow and it sure does. The green slime on the wall...

Really appreciated the kindness of the manager, Zoe. We had a slight problem with our room and she went way beyond the line of duty to help make it right. We had a fun stay and were treated like we mattered-tough to find in the world today. She made a giant difference in our stay. What a marvelous manager.

Breakfast was a pleasant surprise with a lot to choose from including hot foods.

staff was quick to put us in another room

first room had a broken heater. Second room had the coffee trey missing from the coffee maker. Microwave was dirty inside.

Easy check n wonderful breakfasts

Wen u go out d side doore wasn't able 2 use d key for 're Enter don't kno if it was an defect r dat was d way dey were....

It met my needs.

There was nothing that I didn't like.

The bath tub drain was stopped up.

Location was great.

Purposely chose this hotel due to the great review on their wifi. Wifi did not work the whole night i was there.

The staff was very friendly and the suite I booked was well stocked with dishes and the layout was nice. Enjoyed the standup shower with the ceiling shower head.

Cigarette burns in the sheets and blankets, faint smell of cigarette smoke in the room. The fire alarm was covered by a small towel so I am assuming the previous guest did that to smoke. Whomever "cleaned" the room obviously didn't bother to take a look around. The ceiling paint was falling off in one spot. The hotel WiFi is AWFUL. Forget about watching Netflix during your stay here.

Shower

The room only had one trash can which was in the bathroom, pillows were worn out , bed padding had stains, duvet was very thin, also saw front desk clerk washing the actual room bedding sheets in the guest laundry room that should is a health violation.

Beds were very comfortable and we slept well. Room was clean.

'A' team not on duty Christmas day-- Clerk not very congenial. Entrance off access rd. needs sign with arrow. Breakfast was cold--attendee inappropriately approached my wife and I at our table to discuss. Bedroom sink wouldn't hold water.

I enjoyed stay at this hotel. Happy with the privacy of suite. Sofa bed being in living area seperated by door, you have to choose king suite option. Free breakfast for the five of us served in downstairs dining area, fantastic. Free coffee n popcorn

Accessible room not really accessible in bathroom for wheelchair. No comp combs so bring your own. A little pricey, I wish I could have bid blindly and got this hotel,lol. But I was pleased and highly satisfied. So disregard my petty complaint n go for it

Didn't care much for Beaumont, but this is a nice hotel. Comfy, quiet and a surprisingly grand lobby--- a waterfall, plus glass elevators! The 'free' breakfast is the real deal-- not just 'continental'. And even better, it's right across the parking lot from Pappadeaux, a nice restaurant anywhere, and probably the best in Beaumont.

Was in Beaumont for business. Little league teams were there also and stayed up all night in room next to me. Front desk/security unable to get them to be quiet after midnight. Hotel was good value and clean but I left exhausted and frustrated. Will reconsider next time.

nothing

The Inn is located in a drug infested area. The room smelled, the carpet was filthy and the bathroom looked unsanitary. The desk clerk and hotel help all looked dirty and unkempt. I did not stay at this Inn and couldn't get a refund.

My online booking stated that I would pay for my room when I arrived to check in, but the Inn charged my credit card before I arrived with a different amount that was quoted online. When I went to the office, with my receipt, to discuss a refund, my receipt suddenly disappeared off the counter and the desk clerk refused to give me a copy. I was told that I was a trouble maker and to leave the property. I called the police because the desk clerk would not give me a copy of my receipt but still kept my money. Once the police got there and talked to the desk clerk, I got my receipt copy but still no refund. Something should be done about the shady practices of this Inn

old cigerette butt in a non smoking room, toy's, cloths tags, empty drink bottles, old hair bands and a bad,old,musty smell

Friendly Staff, clean room, and plenty of towels!!

HBO shut off at 2am, blinds didn't close fully (had to clip them together), and the parking lot needs more lighting.

The location

The rooms were run down. The floor felt like it was going to fall through.

Got to hotel and they couldn't find my reservation. Very unfriendly employees and the rooms were run down . The location was great but the stay was not good. Will not use this hotel again nor suggest that anyone stays there.

The price was good.

There is very little parking available. The hotel was doing some construction so there was some construction trash laying around.

The rooms are nice and clean. The price is good. There just isn't a lot of parking. The staff is very friendly.

Staff very accommodating and pleasant. On line booking did not include handicap room when I booked but upon being informed that my father-in-law was in a wheel chair the desk quickly changed our room to accommodate us.

Just a little hard to navigate back to the east bound side of the interstate from the parking lot.

We booked the room and when we got there they was no record that we did. I showed them the paperwork that I did book the room only to find out they didn't offer that room. They did give us another room at a higher price.

Nothing

Soap was open. Towels had makeup on them. Tub was dirty

I would not stay there again

price and cleanliness and bed comfort.

Didn't serve a hot breakfast.

Staff didn't allow us a late check out.

We did not get the room that we were suppose to do one of my kids had to sleep on the floor. Our bed sunk in the middle which was not good either. Was not worth the money that was paid at all.

The mattress and the bedding was so soft and clean. I would buy those sheets for my bedroom. The breakfast was amazing.

The bed lifted up if you're sitting on the edge of the bed. Also, only one premium cable channel.

Keep up the good work.