Beaumont Hotels

I was in a non-smoking room with smoking rooms across the hall. The hall way was strong with smoke, I cringed each time I had to open the door. If my stay had been longer I would have requested another room. The balcony was dirty with what appeared to be mold on the sliding glass door. Smokers should be on a floor for smokers only

Went to Beaumont for a show at the Julie Rodgers Theater. Reserved based on the hotel website and the reviews there. Check in was smooth and the staff we had contact with were pleasant to deal with. The good part ends there. We were there September 21 and the outside temp was about 88F. Interior public areas were hot and damp. I cannot quote my wife's comment on the smell in the elevator but let me say it involved references to unwashed body parts, sweat and male workout clothing the has been in a gym bag for too long after being used. The smell of rot and mildew was pervasive. The room was a king suite. The carpet and furniture appeared to have been updated in the last few years. Unfortunately they left all the original mildew in place when they updated. The old school through the wall A/C units blow up under the heavy drapes and blow the cool air on the exterior walls, making the walls sweat. This is the perfect place for mildew to grow and it sure does. The green slime on the wall set the tone for the whole experience. If we did not have only an hour before the limo was going to arrive to take us to the show I would have checked out and gone up the street. Shaving was fun. I set the sink faucet to hot and waited... And waited.. And waited... I finally concluded that there was no hot water so I shaved with cold... About that time my wife complained about her cold shower. Next morning while trying to get a cold glass of water I figured out that all the faucets had been installed backwards, hot on the cold side, etc. So when we got ready to leave the room for the show I discovered that there was no safe in the room. Come on. It is 2012. What hotel does not have a safe in the room in 2012? So I call the front desk and they say they have safety deposit boxes at the front desk. So on the way out we stop at the front desk with our stuff. The clerk has to try about 6 boxes before she finds one that will open with her master key. SO she opens the door and takes out a ...

The friendliness of staff, decent breakfast, clean rooms and affordability.

Being right on top of the highway and hearing every car go bay.

Staff was nice, breakfast was adequate.

Non smoking room smelled like smoking, floors were dirty, seemed like people lived there.

The rooms were nice The Staff were wonderful good breakfast filled all our needs

It was not expensive and the staff was nice. Hair dryer was broken they came and gave us a new one. Waffles and coffee in the morning

The carpet was wet and the comforter was wet. Like they didn't finish drying them or something. Not sure why the carpet was wet though. The ppl staying in the room next to us where ghetto. Yelling in the parking lot someone mentioned cops being called. Stay inside the room when it's dark and you should be fine.

Nothing.

The fact that I go in and was told that me being 20 would not be a problem and then coming back later to check in and I couldn't. I SLEPT IN MT CAR BECAUSE OF THIS LADY. I can't believe the service at these places and the fact that you guys have nothing said about being 21 so they won't kick you out and make you sleep in a vehicle. Appreciate the awful customer service as well! You guys have no way to contact and or get my money back due to NOT EVEN STAYING THERE.

Overall Evaluation

The bath tub and carpet dirty. Staff unfriendly

Good value

No microwave no coffee maker

The lobby

Got room under construction, a/c quit working in middle of night. Overall not a nice marriott. For platium member worst Marriott I have stayed in and service.

Close to our destination

Lack of communication from the front desk. Locking main entrance to hotel at night and the is no way for a guess to regain entry.

This guest did not leave comments about this hotel.

Toilet leaked.. Noisy all night. Mediocre breakfast.

Really appreciated the kindness of the manager, Zoe. We had a slight problem with our room and she went way beyond the line of duty to help make it right. We had a fun stay and were treated like we mattered-tough to find in the world today. She made a giant difference in our stay. What a marvelous manager.

Comfortable bed

One of the entrances has a very high driveway so you scrape the bottom of your car

We did not enjoy our stay at all---everything of poor quality and we had to ask for a blanket, extra washcloth, coffee and more. When one of the ladies in our group could only eat one of the muffins, she was asked to put the other one back in the basket and not waste it! Overall, they seem to be really watching every little expense. one soap for both face and body, one towel,one coffee,etc.

The people were very friendly---the ones on the desk and the one doing the cleaning.

Being on the bottom floor

Didn't see a swimming pool and no snack machine in the hotel

Again, the front desk clerk directed me to park my bike right up front in view of the desk, and I didn't even have to ask.

The night we were staying there the place must've been hosting a smoker's convention. It smelled very badly of cigarettes. Other than that it just seemed a little worn. Clean enough, but pretty well used.

Beautiful hotel Very clean Excellent service Quiet, luxurious room Plenty of food options available

The parking lot is a bit confusing and fills up quickly

Being on a special diet (gluten free and dairy free) I typically bring my own breakfast items with me. I went down to the kitchen area asking for a bowl and spoon and mentioned that I was on a special diet. The server on staff mentioned that they had some options to accommodate me and let me have free of charge a slice of pound cake which met my diet criteria. The server didn't charge me for it and wouldn't accept any gratuity. Very impressed and definitely would consider coming back (without the need to bring my own food!).

Front desk didn't have any change to make for a $20

very comfortable bed, front desk was very nice

lady that works breakfast was rude 9:45am asked her about juice and she said it close at 9:30really?15 min we could'nt get juice also hkeeping did'nt care that we had DND on door walked in at 9 both days also came & cleaned with DND on door when we left

It would have been nice if after a very long day and night to get some rest without someone knocking at your door to clean your room both mornings when you had a do not disturb on your door and when you leave your room to go spend the day in the city and leave your medication in your room because of this you leave the do not disturb on your door and you come back and your bed is made and have fresh towels..not very happy people we are.. then on Saturday morning after we were rudely woken up we figured we would go get breakfast downstairs only to be told that we could not get juice because it closed at 9:30 and we were there at 9:45 with food still sitting out and people eating.I don't drink coffee but thats all I was allowed to have she would not give us butter either for our toast. what would it have taken for her to do this for us .. yes we booked through PRICELINE but we paid for our room just like everyone else did we did not deserve this at all ..besides this the bed was comfortable and walking distance to food(Sonic)

I booked this particular hotel because it was close to Ford Park, where the event we traveled to Beaumont to see was at, and it was cheaper than the Holiday Inn a few doors down. I was very pleased with the hotel, it was very nice condition. The staff was friendly. I have absolutely nothing bad to say! If I ever need to, I will stay there again!

When it was time for check out

We didn't have enough towels, the staff actually walked in on me naked, it wasn't cleaned properly, the tub was awfully dirty, the Flores were dirty, there were stains on the sheets. This place was horrible.

My teenage daughter checked the bathroom as soon as we entered the room. She said, "Wow! This place is spotless!" I knew I made the right choice. Everything that you would expect from one of the high end name brands was there...clean white sheets, mini-fridge, couch, lots of TV channels, etc. room was large and had a curtain divider between the bed and couch. If I had came to the hotel blindfolded, it would be hard to tell if I was in a $250 per night room or a $100. Like a diamond in the rough considering the location.

Breakfast was a bit lean, but they did have a waffle machine and the usual breakfast items you'd expect at this level.

Everything was clean and well maintained. Also a good location.

Did not like how the eggs were prepared.I like them to be scrambled and not in shape of a hockey puck.

Price

First room given to us the lights didn't work. When they changed our room the microwave and stove didn't work.

Honestly, I picked this motel for the breakfast, and was NOT disappointed! Thanks for the care taken in this aspect of guest accommodations! I'll be back.

My shower dripped, no biggie.

The tile portion of the floor was always wet with condensation. Didn't like the fact that I had to use another form of payment because my information was imported wrong. I gave the correct information for payment when I made the reservation but somehow the hotel did not have my information correct. I'm not happy.

Nothing at all

Not clean at all

The bed was comfortable.

The staff was never present at the front desk when I came back at night, the hotel is located next to a construction site filled with trailers, the hotel was dirty in the common spaces and room, the chairs in the room were broken.

I attempted to change hotels and get my money back for this hotel, but the hotel refused to refund my money for the remainder of the stay. Therefore, I was stuck in this dirty, unstaffed, unsafe location.

The location

The rooms were run down. The floor felt like it was going to fall through.

Got to hotel and they couldn't find my reservation. Very unfriendly employees and the rooms were run down . The location was great but the stay was not good. Will not use this hotel again nor suggest that anyone stays there.

The price was good.

There is very little parking available. The hotel was doing some construction so there was some construction trash laying around.

The rooms are nice and clean. The price is good. There just isn't a lot of parking. The staff is very friendly.

Breakfast is good.

There's no wifi it was confirmed to me by the employees. They give you a password to a network. But it won't connect. Cable was not working. No outlets. Keys didn't work.

The price couldn't be beat. The room was rather large and clean. There was a breakfast too, though it was rather limited.

Inconveniently located power outlets. Overall adequate, but nothing special. There was a hole in the wall that was being patched up shortly after I checked in, so that was weird. I would have rather they fixed that after I had checked out.

The staff was very friendly and the suite I booked was well stocked with dishes and the layout was nice. Enjoyed the standup shower with the ceiling shower head.

Cigarette burns in the sheets and blankets, faint smell of cigarette smoke in the room. The fire alarm was covered by a small towel so I am assuming the previous guest did that to smoke. Whomever "cleaned" the room obviously didn't bother to take a look around. The ceiling paint was falling off in one spot. The hotel WiFi is AWFUL. Forget about watching Netflix during your stay here.

Shower

The room only had one trash can which was in the bathroom, pillows were worn out , bed padding had stains, duvet was very thin, also saw front desk clerk washing the actual room bedding sheets in the guest laundry room that should is a health violation.

The rooms are nasty. There were drug deals and prostitutes every where. Not a safe place for families

Absolutely nothing

Dirty exterior... Dim lighting, like something out of a horror movie... Loud music, ridiculously unsafe feel to it... To top it off, was approached at 5 am and was offered some drugs!!! Incredible!!

comfortable bed, hot water. The cleaning staff does a great job but there is a limit to what they can do with a crumbling room.

This is a dilapidated hotel. Many things in the room were broken, the wall was smashed in, the TV was barely functional, the highway noise was loud, the so-called coffee was like dirty dishwater (I poured it out).

I lost my wallet on the way there and they didn't hassle me about not having an ID.

Wifi is like using dial up, way too slow to watch Netflix or YouTube in your room.

The hotel was true to pictures and was updated. Staff was pretty friendly and breakfast was good.

Two main reasons I booked the hotel the hot tub, pool and gym were closed during the stay. I was really disappointed.

They kept the breakfast area clean, and stocked pretty well.

They had a laundry room, and the washer was not working very well. It left my clothes soaked with water, which made me have to do two cycles through the dryer.

Tub tile was kind of gross

Left alot to be desired this visit. Service has definitely declined since my prior visit. I USED to be a fan. ....sheesh!!!

I was so disappointed with the service this visit. Hotel has increased their prices dramatically since I last stayed here. Which is a big turnoff. I used to be a fan but not anymore. The breakfast was cold and distasteful. What happened Homewood, really?

This guest did not leave comments about this hotel.

Very nice, comfortable and clean

No

Hotel was very nice. The staff was vet polite and very helping. And i would recommend this hotel to anyone who stays in Nederland. This will be my choice of hotel when I go back down that way.:)