Hotels near Houston George Bush Airport

Pros: Friendly staff

Cons: Unfortunately a bunch of hairs (long hairs) in the bathroom. Always a major no-no

Pros: The rooms are modern decorated with West Elm furnishings. Fresh and clean.

Cons: The sofa bed was abysmal as sofa beds tend to be. T

Pros: Super comfortable, nicely-furnished room. Very helpful staff.

Cons: NOthing. All was fine.

Pros: liked that it was close to the airport.

Cons: NO restaurant on site and no in-room safe :-(

Pros: Very conveniently located to airport, shuttle provided. Very comfortable bedding, blackout curtains, separate sitting area to accommodate work. Had plenty of breakfast choices, cooked and continental. Many restaurant choices within 15 mile radius.

Cons: Proximity to airport was very important, but means that airplane noise was inevitable

Pros: The breakfast could use more options . Other than that the staff was very polite , kept the room clean and were friendly.

Cons: The breakfast could have had more options other than eggs and Canadian bacon. Maybe a waffle maker and sausages. Just something for everyone to enjoy.

Pros: Close to the airport. Clean modern rooms and friendly staff.

Cons: They didn't have the evening reception as advertised and it took an hour for the shuttle bus to pick us up from the airport after they told us it would be 15 minutes.

Pros: The hotel room was affordable and very nice and clean. I really enjoyed my stay here.

Cons: No

Pros: Location was convenient to the airport

Pros: Professional staff and clean nice rooms.

got stranded in Houston on way to CLT due to weather. Needed to book a hotel at midnight after a day of traveling. Booked it for next night (oops). Arrived at 1 am exhausted, kind gentleman at desk easily changed reservation and kept rate. Hotel was clean, comfortable and everyone very nice.

Pros: Everything was just as it should be and the price was right on.

Pros: Location

Cons: The sofa bed was disgusting. It had hairs all over it on the sheets. They did not clean the sofa bed. I had to call for them top clean it. They did not come to my door to offer housekeeping services. I had to call to get more towels. Was not very happy.

Pros: The staff was professional, friendly, and quick to help. The hotel smelled clean; the rooms were immaculately clean.

Pros: clean, quiet, friendly staff

Cons: Finally got hot water after running it for over a hour.

Pros: The hotel is location is great. The room was a nice size for two adults.

Pros: Convenient clean

Cons: Pool needs cleaning

Pros: New design, toilet and bathroom are separate from each other.

Cons: None

We stayed for one night prior to an international flight. The room was a suite (as one might expect from the hotel's name). The bed was comfortable. Coffee was available. There was a bar that opened at 5 (small but full service). The only issue is the location of food establishments. The pool area was also very nice and the gym looked small but good. The room rate included breakfast and I’m a pretty boring breakfast person so I was happy that there was toast, cream cheese, yogurt, orange juice and coffee available. There was some cooked items but I didn’t pay much attention to the other options sorry. Overall I was happy with the breakfast options. Breakfast was good, however, the layout made it awkward for the amount of people in there at one time. We would stay here again.

Pros: We had a 7:50 am flight so we needed an airport hotel that was clean, affordable and comfortable for a travel-weary family of 4. The bed was super comfy and made it extra hard to get up at 5am! we missed the free breakfast, but the shuttle was easy and prompt even at that early hour.

Cons: Lots of airplane noise, but that’s to be expected in an airport hotel.

Pros: The hotel accommodated me so efficiently - I missed my flight and ended up with an overnight layover in Houston. I needed an affordable hotel to stay that was close to the airport. Once I made the reservation online and called the hotel, I was picked up by the hotel shuttle and was given great suggestions from concierge on how to spend my one night in town.

Cons: N/A

Pros: Proximity to airport

Cons: No bath tub in the room

Pros: The room was modern, clean and very comfortable. The front desk clerk arranged transportation to local shopping for me. The shuttle to and from the airport was very helpful and kind. I would definitely recommend this hotel.

Pros: The room was super clean that you could even smell it. It was so comfortable and cozy. I will definitely come back and 100 % recommended it.

Pros: We booked a room near the airport because we had a very early flight out of the airport. This hotel was so much more than we expected for the price. -- very comfortable beds -- small, directed reading light on each side of the beds (2 per bed) -- updated and clean -- separate toilet room and shower room was REALLY great for our family of 4 -- refrigerator, microwave, coffee maker, plastic utensils, plates provided -- friendly staff -- free shuttle to and from airport; on-time -- When we came down a little early to catch the 4am shuttle, the desk clerk invited us to enjoy some of their breakfast offerings even though it was not official breakfast hours (milk, juice, cereal, yogurt, fruit, and more)

Cons: -- 2 burned out lights in the room (reading light above bed and 1 bathroom) -- I did not see a way to turn on the desk lights without turning on the overhead lights. Luckily I had my own little light with me so that I could sit at the desk while everyone else was sleeping.

Pros: very easy to access, very clean, no bad spells of smoking in the room, and the linens and carpets were nice and clean. Modular bathrooms was also very nice.

Cons: the noise of the airplanes overhead, but then, you are close to the airport, so that's not your problem!!

Pros: Very helpful staff and free breakfast. Good location if you are going to IAH. Comfortable bed. Same room layout as all Springhill Suites.

Cons: Could have been cleaner. Room smelled a little funny.

Pros: The room was large and clean with a separate shower room and rest room. Also, the complementary breakfast was excellent.

Cons: I can't think of anything.

Pros: Shannon Shillow was very helpful......very nice lady

Cons: Breakfast and no porter

Pros: it was great

Cons: nothing

Cons: Wait.for shuttle was 1 hr

Pros: Nothing

Cons: I made a reservation, but would be there until after work. My 19 year old daughter was also going to stay with me. She was already down in Humble, so she wanted to check into the hotel. The manager refused to allow her to check in because she was not 25 years old, even though the email they sent didn't say that neither does ANYWHERE on their website. Then the manager processed to cancel MY reservation because my daughter wasn't old enough. I called the manager to ask why are they canceling the reservation when I am on there along with my adult daughter. The manager cut me off and was HATEFUL. She told me if I wanted to stay I could go online and do it again. I did get angry, but that is ridiculous. She transfered me to the customer service manager, who explains to me that she can speak to me anyway she wants. What happen to customer service. I don't pay a company for me to be nice. I pay for quality customer service. Marriott should be ashamed of themselves if this is acceptable hospitality service.

Pros: staff friendliness & property was very clean

Cons: no negative comments

Pros: Nice rooms

Cons: Food still served on paper plates & plastic silverware!

Pros: Very clean and modern

Cons: Nothing, really

Pros: The room was modern with an amazing shower, bed, couch, desk, recess lighting, thermastat was very good and smart tv was an awesome extra where I was able to use my tv app services.

Cons: Honestly, when I come back in a few weeks I plan on staying there for three days.

Pros: Modern decor. Very clean. Great staff.

Cons: Nitpickicking—offered coffee in room but no tea. I will say the staff looked for me and tried to make it good but it wasn’t possible.

Pros: Everything OK

Cons: Check out at 1:00

Pros: The bed was comfy, and the room was a good size.

Cons: The aircon unit was very noisy though (it woke me up several times, I thought someone was trying to break into my room). The room was generally a bit tired looking and the breakfast was disappointing.

Pros: The spot is amazing.

Pros: I wanted a property that is near the airport and this hotel met this requirement

Cons: there was a bad treatment from the staff and the manager to be specific I had a king studio with sofa bed and when I called to ask for pillow for the sofa bed she said that the hotel is fully booked and that it’s not equipped to have extra pillows and her tone was disrespectful. Another disappointment that it was a pet friendly hotel we couldn’t sleep because of the dog’s barking and the staff couldn’t do anything about it . The carpet was dusty my son jumped one time on the ground and the dust came out it kept us sneezing.

Pros: It's very clean, and the staff is really nice!

Pros: Very little

Cons: Caution: Listed pet friendly, when I check i was told, pets are allowed a $100 deposit that is non-refundable. FYI, that¿s not a ¿deposit¿ it¿s a charge. The room smelled, the toilet seat was broken, the bathtub drain didn¿t work & breakf

Pros: I will be back. This spot is amazing.

Pros: Everything

Pros: Price & Location!

Pros: Nothing

Cons: She staff that I encountered was RUDE. When we first arrived there was a problem with the television, they sent the engineer it took him approximately 45 minutes to fix it. Ok cool, then the next day the electricity went out for about an hour. The tv

Pros: Staff

Cons: It’s far from some places ..

Pros: This is the second time I stay at this hotel and I just love it. They have a great business center accessible to all guest, and although the pool is not open because the pandemic. They'r outdoor areas are just amazing, very relaxing,and peaceful.

Cons: Absolutely not, the staff and ambiance is just perfect and very helpful!

The coffee maker in the room had a broken carafe. When I took it to the front desk to obtain a replacement, the attitude was like, 'now I have to do some work?' It took 20 minutes to get a coffee maker. Its not like the desk person was busy. The hotel was almost empty.

Pros: Clean, private, quiet, friendly

Pros: Location

Cons: When I checked in I wasn’t asked of floor preference. I then asked for a higher floor. Toilet seat was broken

Pros: Secluded nestled in the trees like you in a big forest. Beautiful grounds would have loved to sit near the fire pit. But thanks to COVID patio was locked.

Pros: The staff is ALWAYS so nice!!

Cons: The only problem I had this time was that there was a roach in our room. All the times that I have stayed here I have NEVER had any issues what so ever, everyone here is ALWAYS so nice and pleasant.

Pros: It had a homey feel about it.

Cons: The long waslk to the room

Pros: really nice hotel, good FREE breakfast, HBO on 4 channels

Cons: small tv

Cons: Too much noise. Somebody kept banging the doors.

Pros: I LOVE THE OUTSIDE PATIO, IT COMES WITH A FIREPLACE SO IT'S VERY RELAXING TO CURL UP WITH A BOOK. STAFF IS ALSO FRIENDLY, WHEN I ASKED IF THERE WAS A CURFEW FOR THE PATIO OR FIREPLACE THEY SAID NOPE ENJOY AND I DID !

Cons: NO, STAY WAS PERFECT.

Pros: The room size and cleanliness.

Cons: Check-out time is at 12pm, but my access cards deactivated a little after 11am. When I brought the issue up at 11:15, I was told they deactivated because it was "almost 12". Breakfast was ho-hum.

Pros: Bed

Cons: Terrible personnel. Bad breakfast. Commode in room did not work. Had to change rooms in then middle of the night.

Cons: I complained to staff that I didn't get any sleep the air conditioner kept making a noise that sounded like someone was knocking on my door so I kept jumping up out of my sleep and I had a class to drive to early the next morning.. f

Pros: They had a "evening social" when I was there. So there was complimentary food downstairs for us. When the first room I checked into wasn't as clean as it should've been, the manager at front desk apologized and gave me a different room.

Cons: My room wasn't clean and a bit out of place. There were crumbs still on the floor and the room didn't smell fresh. I was given another room, and it was better. But even that room had some type of plant-like particle on the floor.

Pros: The room was clean

Cons: 1) the hallways smelled like dead rats

Pros: Hotel was in good shape. Well maintained rooms even though it is a little older.

Cons: Had roaches in room both nights. I expressed my concerns about this when I checked out. You wouldn't expect this type of issue in a Marriott hotel. We were told the only option was to move rooms but we didn't want to do that in the middle of the night.

Pros: It was close to the airport.

Cons: The bathroom was filthy. Clearly it had not been cleaned. Very dissatisfied.

Pros: Excellent staff!

Cons: Roach infestation in room

Pros: Everything

Cons: Why would ya'll not tell me in advance anything about a 50.00 incidental fee that would yes b credited back however a troublesome issue when unexpectedly to pay an additional 5o,when on a limit.

Pros: Full kitchen good for families and lengthy stays. Pool and workout room. Free WiFi and Netflix built into tv. Free breakfast.

Cons: First room had roaches. They were on the dishwasher and stove. They moved us to another room but at that point I was nervous to lay anything down in the kitchen.

Cons: Hotel was nice. Good breakfast. Stayed 2 nights. My one complaint is that room service never came, even after calling the front desk

Pros: The amenities are nice

Cons: I fell in the shower and injured myself because they didn’t have a shower mat there. It took 30 min for them to bring one. I should have went to Urgent Care because I still can’t move my arm. There was a small roach in the bathroom.

Pros: Close to client and airport.

Cons: The TV was not at foot of bed but off to side. Have to look over spouse to see TV. Also very disappointed in social hour food and drink. Food ran out only drink was a pitcher of lemonade or punch. Didn’t even bother with breakfast. Staybridge

Pros: Close to the airport. The shuttle driver is nice guy. It was clean but it was just about average in terms of the room. Bed was comfortable. I didn't have any problems.

Cons: Slightly run down. The shower did not have a door and there were 2 drains one under the shower and one by the toilet..strange.It was ok slightly run down but good for the price.

Pros: The location is very nice.. Amongst a lot of trees and you forget that you are near a very busy airport. Sound of aircraft did not bother me Excellent aircon in hotel building

Cons: Nothing

Pros: The room was very spacious with a nice kitchenette and supplied cookware. The free breakfast was set up with egg sandwiches in mind and well equipped with hot sauce.

Cons: The air conditioning unit in the room was incredibly loud, as were the planes taking off and landing at IAH. Also, when towels were hung up to be used again per signage, they were replaced anyways. Front desk worker on check in was not friendly.

Pros: Nice and close to the airport. Excellent breakfast was provided

Cons: We were told breakfast did not start until 7 a.m. so we thought we would just get up and go to the airport. Breakfast was ready earlier so we missed out.

Pros: Very nice accommodations

Cons: They could not find my reservation at first And charged my credit card. Later they found it as already recived But the Name was misspelled ( Stovaliii).

Pros: The staff is so friendly. The beds are so comfortable.

Cons: I found a couple of hairs in our shower... It didn't really bother me but just made me kind of grossed out.

Pros: It's a nice hotel, convieniently located. When we checked in the staff was very nice. Checking out not so much. The air conditioning was hard to control and made an otherwise nice room uncomfortable. Breakfast was good

Cons: See above

Pros: Nothing

Cons: The room had a scent that we could not get out. TV

Pros: room

Cons: nothing

Pros: Location

Pros: Breakfast was good and staff very friendly and professional

Cons: Hearing the airplane arrive and depart airport.

Pros: The room was good, breakfast really good, it's very clean and close to the airport

Cons: check in was 3pm. I arrived after 4pm, and was told the room is not ready and had to wait for 20 minutes.

Pros: it’s in a pretty grotty area. any of the locals we spoke to, advised not to stray too far.

Cons: as above - nothing nearby to pass a few hours

Pros: Location very close to IAH

Cons: No Restaurant or Bar onsite.

Pros: The breakfast was excellent, room was clean and the shuttle service prompt. No complaints at all.

Cons: No complaints. We stayed 2 nights Wed and Sat and both were excellent.

Pros: The staff was amazing. Very pleasant and accommodating.

Cons: There were some damages to the interior of the room and the ceiling in the bathroom.

Pros: Clean, comfortable and convenient.

Cons: Som of the desk staff was less than courteous.

Pros: How clean the room and hotel facility was. Also how close it was to airport.

Pros: Clean hotel....nice staff

Pros: Was all I expected

Pros: Clean.

Cons: Old building.

Pros: I have stayed at the Hampton Inn on JFK by the airport in Houston several times. It is close to where I need to go when I am in Houston, but more importantly the staff is always very friendly and helpful.

Pros: Great

Pros: The staff were all great, check-in was easy and the room was immaculate and comfortable. It was the best overnight near an airport we have ever experienced. We were very pleased!

Cons: No. It was perfect!

Pros: Comfortable beds and pillows, the front desk person was very kind and helpful, essentially the only hotel that's serving breakfast with the covid 19 closures, one of the few hotels with airport shuttle still (am only)

Cons: The bathroom doors didnt exist, they just slid in front of the door with no lock and didnt seem to have an air vent system in place. Asked for toilet paper twice during our 3 night stay and still didnt get any (we were down to our last roll).

Pros: Hotel was excellent

Cons: No microwave in my room and didn’t get my usual water when checked in

Pros: Location

Cons: Long wait for shuttle Noisy A/C No Breakfast for early departure guests Price was too high for this experience

Pros: A good breakfast and available for us with an early departure!

Cons: When I pulled out the sofa bed for my kids, there were Doritos in it and popcorn on the floor. I was not too happy about that. Hair in the shower! Gross! Everything else was great!

Pros: Rooms were very clean

Cons: The rooms needed a Microwave Oven.

Pros: The check in desk clerk was so kind and warm. Very helpful and even gave my toddler some gummies, crayons, and a post card!

Cons: Didn’t know there would be construction going on in the hotel. Also the room wasn’t as clean as it should have been. There was a used bandaid in the AC unit in the room and no soap was left.

Pros: Location

Cons: Seemed uncared for. Disappointing.

Pros: Helpful staff, very friendly.

Cons: Starting to need some general maintenance

Pros: Staff was friendly. Close to the airport.

Cons: Very unclean bedroom. Hangers on the floor when we walked in. Scratches all over the walls. Dirt on baseboards and walls. Mattress just sitting in the ice machine room. No food establishments around except Waffle House and Jack in the Box.

Pros: The front desk is not geared towards efficiency and at your service kind of attitude. We love the driver of the hotel's though. She (driver) goes out of her way to help the customer.

Cons: C

Pros: I Lou Reed the beds and bedding, bathroom and amenities, tv desk, chair dresser. All were Really nice. The chair was especially comfortable for nursing. Nice big deep bath tub. You could totally do a water birth in it. ;)

Cons: Beware of the tile floor. Slippery when wet. My baby slipped and fell several times after getting out of the tub.

Pros: Convenient, close to airport, airport shuttle.

Cons: Shuttle to airport doesn't leave until 5:05a, need a shuttle at 4:30a to catch 6:00a flight.

Pros: I enjoyed the location, it made it easy to get to the airport early for a 6 am flight. The pool and rooms are clean, and the bar/grill was a 5/10.

Cons: Overcharged for the steak, and quality received in the bar/grill. Most the food was served cold still and microwaved.

Pros: Very clean nice rooms

Cons: They did not want to send a shuttle when I arrived at the airport as “the guy was off”. I convinced the fellow at the front desk to pick me up. The pool was not operational. The breakfast included in my room fee ran for 2 hours but they did not let me know the timing for breakfast when I checked in nor was anything advertised in the room or hotel about timing thus I missed it. The fellow who drove the shuttle to the airport the day I left was texting on his phone while driving and had to be reminded to put his mask on. Because of theses deficiencies the hotel was worth half what I paid. I would not stay there again.

Pros: Everything was wonderful! Helpful and friendly staff, clean room with comfortable beds and lots of pillows! Full service restaurant is open at meal times. Handy business center with printer we could use. Great, safe location just a few minutes from the airport. I'm very happy we found this hotel for our unexpected overnight stay.

Pros: The hotel was very clean the staff especially the general manager was awesome.

Cons: Housekeeping was the only issue. You had to request for them to clean your rooms due to covid. Which is understandable, however they didn’t come for days we ran out of towels tissue. But once I talked with the front desk staff the general manager himself walked up all the essentials we needed and made sure housekeeping came the next day so I was ok with that.

Pros: The amenities and the restaurant within the hotel.

Cons: You have to request daily room cleaning and the front desk staff didn’t allow me to use my ihg rewards benefits.

Pros: Service was great and the staff was awesome The hotel was very clean and properly sanitized.

Pros: Very comfortable bed. Air conditioner worked well

Pros: Nice pool and patio

Cons: The room did not have cups and coffee for the morning, ice makers were not working, and no one was at the desk in the morning. Not the same experience that we have had in other facilities

Pros: It was close to the airport and the family I came to see.

Cons: Yes, the beds were terrible. They were so soft, that you fell into a whole when you got into it. No continental breakfast.

Pros: cercano al Aereopuerto, muy bonito el loby y las habitaciones

Cons: p¿simo servicio, muy poco personal, estuvimos tres noches hospedados y NO hicieron la limpieza de la habitaci¿n ni un solo d¿a. Las ¿reas comunes tambi¿n se ve¿an sucias y sin atender.

Pros: The staff...They were amazing!

Cons: No I loved it all.

Pros: Very clean and spacious rooms

Cons: Airport shuttle didn¿t start running until 7am so we had to get an Uber to catch our flight. The shuttle service hours were not listed on their website and is the only reason we selected this hotel for our stay.

Pros: Only some cable channels worked

Cons: No

Pros: Food

Cons: NA

Pros: Hotel employee made me feel at home when I had a late meal after arriving late in the evening.

Cons: No phone service. No shuttle. The fan was broken in room.

Pros: Location, cleanliness, friendly staff

Pros: The cleanliness.

Pros: Room was very nice

Cons: I asked if they had an early 3 am shuttle to the airport before booking, manager said he would arrange it for me. When I checked in the manager said that wasn't an option. Also had a mix up on their end of the date I was checking in and leaving.

Pros: Loved how the hotel offered to provide toothbrushes and tooth paste and even razors if we forgot them ! That is rare now a Days !

Cons: Location is far and food choices were pretty bad

Pros: Subway was great, fast and easy.

Pros: The hotel was clean and so close to the super dome! Easy to walk to the French quarter and WWII museum. The Starbucks staff were really nice! Easy to get an Uber/Lyft from the location.

Cons: When the hotel wasn’t full the elevators were great. When the hotel was full it could take 15minutes to an hour to get to your room (staying on such a high floor with kids made stairs impossible). The restaurants were barely open and the room service menu was very limited. The pool is barely heated. As nice as people are in that city, the front desk staff seemed unhappy. They weren’t mean but not one of them was warm or welcoming. Vomit piles in lobby when leaving for airport in the morning but that is expected in NOLA. I know since COVID housekeeping standards have changed but they only change over your room after every 3 nights. Our child had an accident on the 4th night and they wouldn’t change our sheets so we had to find housekeeping and they gave us sheets to change ourself (so just kept the pile of dirty sheets in the room). :(. They only gave us one days of coffee at a time so we had to call each day and ask for more coffee and if we forgot we had no coffee when we woke up (thank goodness for the nice Starbucks!).

Pros: Convenience to the airport

Cons: Layout was confusing Airport noise

Pros: LOCATION! Could not beat getting our luggage and being able to walk to the hotel, underground. It was super convenient for having to wake up early the next morning for another flight.

Cons: We needed a quiet room for our jetlagged toddler and baby, but we could hear sirens all night. It's just not a good spot, location wise, for quiet, but we needed to be at the airport for an early flight the next morning.

Pros: The bed was super comfortable. It was very convenient to the airport. Nice shower.

Cons: It was a little loud in the morning. The air conditioning kept going off during the night so it got warm.

Pros: Location and parking

Cons: No

Pros: Room o.k. but noisy since housekeeping was cleaning rooms at 8:00 PM and running up and down halls slamming doors etc.

Cons: Concierge sent me to the wrong terminal in the morning, causing me to be too late to check baggage. Same Concierge told me falsely that breakfast was included in the room rate (NO) and that the dining room opened at 6:00 AM instead of 6:30 AM

Pros: Comfortable and convenient. Friendly staff

Cons: Room wasn't that big + no suite upgrades available (titanium)

Pros: The ability to travel to the airport. The tram.

Cons: Everything was great .

the only advantage of this hotel is location, if you have enough time for the flight, book the other hotels near airport. The employees were rude, they charged room service fees that I didn't order. Such a horrible stay ever.

Pros: Tram to airport

Cons: Nope

Pros: Phone call 5.88 cents Unacceptable with up Phone system

Cons: Waited 12 minutes for elevator

Pros: Location, location, location. Check-in staff were superb.

Pros: Location

Cons: Needs more than one towel rack for 2 people

Pros: Great staff!

Cons: Lounge internet spotty. AC, stopped at night. TV quit

Pros: Staff is always great

Cons: Difficulty in directions from the terminal

Pros: Ease of access to airport.

Cons: Cost of food at the hotel was high.

Pros: SUPER convenient if you need to stay near the airport.

Cons: Very pricey for what it is.

Pros: Direct pickup from rental car center at airport. Tram shuttle to terminals. Staff helpfulness and courtesy. Proximity to airport for early flight home.

Cons: Restaurant had limited choices for high prices. Food was good.

Pros: Patti & Arianna were fabulous. Engaged us in conversation. Much appreciated

Pros: Amenities

Cons: The bed was not comfortable

Pros: The hotel was very clean and ideally situated to the airport. The agent that checked me in (KAI) was lovely. She took the time to answer ALL my questions and went above and beyond what I believe to be her job duties. GREAT EMPLOYEE.

Cons: Lot of walking. This facility covers a lot of ground. I suffer with arthritis, so it kind of took a little toll on me.

Pros: Nice restaurant. Room was basic, but the bed was very comfortable.

Pros: Easy access from airport, friendly, nice little bar and best hotel room service breakfast ever!

Cons: Nothing

Pros: Being able to stay at a 5 star hotel literally in the airport after a long day of travel was wonderful. The room was very clean and inviting and the beds were super comfortable. My friends and I enjoyed a delicious meal of bbq beef brisket and caesar salad for less than $20 before bed. The spacious restaurant and bar are located in the open lobby area with rooms located nearby accessible by elevator. The kayak.com rate made our stay affordable. $160 with tax.

Pros: Service was excellent.

Pros: Location on airport

Cons: The hotel feels more like a Hampton Inn vs. a full service Marriott. Marriott has renovated all of their full service hotels and this one seems to have been missed.

Pros: The breakfast was good, nice variety of yogurts, fruits, bakery items. Loved the cinnamon rolls.

Cons: Did not like that they did not give me the rooms I had requested. Instead of a room with double queen beds they gave me a single king bed. Had to sleep with our 10 year old… making our sleep uncomfortable.

Pros: Breakfast

Cons: Not really

Pros: good

Cons: good

Pros: It was a decent location it's about 20minutes outside of downtown but an overall good location.

Cons: N/A

Pros: Super comfortable and clean

Pros: Nice clean new room. They have a nice breakfast as well

Cons: Need to have housekeeping

Pros: The bed

Cons: Nothing

Pros: nice breakfast. would be nice to get the airport shuttle operating again. We expected the hotel to have a shuttle

Cons: Airport shuttle up and running again.

Pros: Super clean and modern

Cons: No

Pros: Shuttle services

Cons: Bed room services. Despite the issue of COVID-19 the hotel should have a system to clean and change room beddings each day. If every other thing is open at this point I see bo reason why room services should be done only on a specific schedule.

Pros: It's very clean and quiet. Walking distance to a few fast food restaurants and a gas station. Shuttle service to the airport.

Cons: I generally enjoy staying at this hotel. I had one experience where they couldn't send the shuttle to the airport and I was supposed to get reimbursed for my Uber and didn't.

Pros: The room was new looking and nice

Cons: After checking in and dropping off luggage in room, within 20 minutes someone cut the catalytic converter off the rental car. Parking lot not safe no gates don't stay anywhere in Texas without gated fence

Pros: The buffet breakfast

Cons: Some of the dirt was at the corridor.

Pros: The room was very clean.

Cons: No

Pros: The daily hot breakfast.

Cons: There was no daily cleaning of our room. It was ok.

Pros: Distance to the airport

Cons: The carpet was filthy, stains all over

Pros: customer service

Cons: no

Pros: The hotel is very clean and spacious. Staff was helpful and the noise level at this hotel was slim to none which is a big thing for me. I felt safe and love the amenities in the bathroom and decent hot breakfast which is difficult to find currently.

Pros: SOME staff we¿re very nice ! Rooms were nice

Cons: Some of the staff were rude! Rooms never get clean as long as you¿re staying on porperty only when you leave to check out ! Breakfast be half cooked !!!!

Cons: Staff was rude and had no. Clean towels

Pros: It wasn't anything.

Cons: The rooms didn't get cleaned daily and it wasn't explained to me at check in that they don't clean the room daily. We didn't know that when we gave them our old towels we didn't receive anymore.

Pros: The do not clean the rooms unless you check out. You have to get clean towels from the front desk because there isn't any housekeeping. Management is very rude we had to take out our own trash. I stayed for three days and they would clean anything.

Cons: Management and staff...with C-19 being so real it was unbelievable how cleanliness wasn't a priority!

Pros: Nothing staff unprofessional don¿t seem to have a care in the world about the branding of holiday inn no management on property.

Cons: Everything !horrible have a claim with Corp

Pros: Beds are comfortable

Cons: I¿ve stayed here multiple times & each time it feels like the hotel is getting more dirty. The shower always feels and looks dirty i have to bring hardcore bathroom cleaner. The showers needs remodeling floors feel muggy and dirty. The towels had stain

Pros: Location

Cons: No heating no power no coffee Late night girl at desk really didn¿t care

Pros: Location

Cons: No running water no breakfast no answer to getting a refund no manager to speak to they took my phone # no one called.

Pros: Room was clean & had plenty of towels

Cons: Staff was rude. When I called the hotel for questions a girl hung up in my face. Carpet felt dirty and had stains.

Pros: Looked nice - but don't judge a book by its cover!

Cons: Paid in full, Feb 22nd - Feb 23rd. "Policy" of most Hotels is check-in 3pm. I arrived after midnight way earlier than expected. Was Feb 22nd, I could check in? No. Told its not their problem, would have to wait the next 14.5hrs, until 3pm. POOR service

Pros: Clean and roomy.

Cons: Shower has low pressure, and the water was not hot enough.

Pros: Room was nice

Cons: Gave me a room that already had someone in it.

Cons: The shuttle driver from the airport got in a literal fist fight with another shuttle driver in the middle of the road in front of the arrivals. Very unprofessional and made me feel very unsafe. This guy should be fired.

Pros: Close to airport

Cons: The hotel staff member was very cold, uninviting, and unhelpful. Did not like her, reason I will not be staying there again.

Newish building. Love the shower with good water pressure. Nothing not to like about the hotel.

Pros: It was fairly new and in decent shape.

Cons: Not a good location. Nothing is nearby. They only had bacon one morning out of three. I got there 45 minutes before it was over and there was no more bacon. Guy said it was "gone for the day". We got ONE bar of soap for a three night stay.

Pros: THE BREAKFAST WAS GREAT,the room was just fine it was clean and we enjoyed the stay we had AND WOULD HAVE EXTENDED THE STAY HAD IT NOT BEEN FOR THE FIRE.

Cons: THE FIRE! WE CHANGED HOTELS BECAUSE OF THE FIRE, MY HEALTH ISSUES DEMANDED THAT I MOVE TO ANOTHER HOTEL....

Pros: very comfortable bed

Cons: shower was poor

Cons: There is no free breakfast as advertise by the hotel on billboard. Also the kitchen in the studio is empty: no glass, plate or any cutlery … We ask for a shuttle at 5:30 am when we arrived it has already left (it left at 5:21!!!) The manager didn’t care and just told us “book a Uber”. UNBELIEVABLE!!!! Especially for an “airport motel”!!

Pros: The bed was comfortable

Cons: The night employee phoned me at 2:48 in the morning and asked me what my name was, what room was I in....really:(

Pros: breakfast was awesdome as always! Glad to stay at a pet friendly hotel. The rooms, staff and service was wonderful as well. Will definately stay here again!

Cons: Nothing was bad except that other people didn't police after their pets as they should have in the pet area. This is not the hotel's issue just guests being lazy.

Pros: Nothing

Cons: Extremely dusty. Towel with hair trimmings left in our room. Pet claw marks on door. Grime in shower. Bed very uncomfortable. Pillows very small. Room smelled musty

Pros: the syrup was whack but the rest was so good!

Pros: was nice and updated

Cons: my room was old and dated. carpet had several stains. too many pets allowed

Pros: The woman checking us in the night we arrived was very friendly and helpful

Cons: no

Pros: The convenience to the airport

Cons: There was absolutely no water pressure in the shower and it never got warm. So after a long day of getting married i had to take a cold shower.

Pros: The shuttle driver went above and beyond when we were unexpectedly delayed. He stayed in touch and made sure he was there when we finally managed to get to the meeting spot.

Cons: Traffic around the Houston airport is terrible, but that's not the hotel's fault.

Cons: The entire hotel had a terrible, dirty wet carpet smell to it. Very unpleasant.

Pros: Nearness to my events location and the airport

Cons: first was given a key to a room already occupied, then a new room issued to me. New room smelled like when something wet has been setting.

Pros: location, very close to the airport

Cons: Very outdated and in need of repair.

Pros: They had hot water unlike the other hotels but it was brown

Cons: The hotel staff put me and my kids in someone else¿s room so when we got there there was another person stuff in the bed and the rooms where dirty staff was rude

Pros: Location of this hotel is very close to the airport & they had a variety of breakfast options.

Cons: They use a third party shuttle that makes numerous stops & was constantly on the phone. It took us over an hour to get to the hotel which is only a few miles away. The room had hair on the bathroom floor and tub, and no exhaust fan. Beds were hard.

I booked room with breakfast and i got charged but it was only coffee for breakfast!!!

Pros: The price...

Cons: Location could have been better... but I wasn’t aware how close it was to the airport.

Pros: The customer service was great!!

Cons: No

Pros: The bed was very comfortable

Cons: Yes noisy someone across kept going in and out of their room tv wouldn’t come on at times entrance light in the room had shortage inlet the service desk reception know that noting when I left I would like a discount for my inconvenience

Pros: Modern, clean, free little business center

Pros: Nothing!!!! One of the worst experiences in a hotel inn a long time!!!

Cons: The doors slam all hours of the night!!!!!!!!!!! So go there if you don’t want any sleep!!

Pros: Very clean and new looking.

Cons: TV remote did not work very well, channel would change up but not down.

Pros: no breakfast .. untrue advertised .. other hotel is serving free breakfast ..

Cons: untrue advertising .. airport shuttle driver very bad attitude ..

Cons: We could not watch television the remote didn’t work nor did the buttons on the television. We were told there was a pool there was none. Another guest had a dog that barked all night and the air conditioner wasn’t working properly

Pros: The rooms was nice and some of the staff was nice also

Cons: That they didn’t have a pool and when asked about the pool they lied and said it was closed due to COVID-19 but in reality it’s been closed since some storm they had down there and they never fixed

Pros: The person at the hotel was very accommodating and responded to all my needs.

Pros: Very clean hotel

Pros: The breakfast was beyond my expectation for a 2.5 star hotel. The rooms were in excellent repair. No broken or damaged looking anything.

Cons: The remote did not turn the TV on and off. It only controlled the cable box. The channel guide was also slow and clumsy. Overall this is a very minor thing. The room itself was very nice and clean.

Pros: The room was very nice! The large tv was great! The room was clean and nice size! Like the complimentary coffee!

Cons: The breakfast was lacking! There was no fruit!

Pros: Night clerk and shuttle driver were so friendly!

Pros: Great location to George Bush Airport

Cons: Musty smell

Pros: The staff is very kind, professional. Shuttle service is good and friendly.

Cons: Room cleanness: Spots on carpet and huge spot on chair. Tube in bathroom had spots and black marks on bottom. Same breakfast menu for every day.

Pros: The microwave didnt work, light switches didn''t work, it had hair in tub. When you close one door the other one opened to bathroom. Horrible experience. Never staying here again

Pros: Facility was clean and nice

Cons: I did not like the staff asking me what room I'm staying in. I did not feel welcome by the staff. Customer service need to be work on and improved. As an employee that works with the public, a staff member can not assume.

Cons: Treadmill was out of order

Pros: I enjoyed the location area immensely!!!

Cons: That I couldn’t stay longer!!!

Pros: Proximity to airport.

Cons: Everything else.

Pros: Staff was friendly but understaffed. Room was clean.

Cons: No room service. Poor quality food. No bellman available to assist with luggage. No directory/menu in the room. No list of products/services available locally.

Pros: The area

Cons: Staff & roaches

Pros: Very clean and friendly.

Cons: Way too cold.

Pros: There were two women at the front desk when I checked in on October 16, 2021. They were extremely warm and friendly. I travel to Houston frequently and I will definitely be staying here again. They both made me feel like a member of their family.

Cons: There was a dirty towel under the sink in the bathroom and there was hair in the sink. The wallpaper was separating from the wall and the entire bathtub was peeling. The rest of the room was okay.

Pros: The receptionist help me with that she was very kind

Cons: When I arrived the hotel they did not ha e my Booking reservation on their system.

Pros: Friendly staff

Cons: Landscaping needed some attention.

Pros: I was not satisfied at all u had bugs in my room and the phone did not work to call downstairs ¿¿ I will never go back

Cons: It's smells really bad

Pros: This hotel is located in a safe area and has very convenient parking .

Cons: My room was not cleaned properly.

Pros: Staff were pleasant and helpful. Room was very clean. I liked the long counter to do work.

Cons: They should put a dining room menu in the room so you can call and order it and then pick it up. I understand why there is no delivery to rooms at this time, but this would be helpful.

Pros: Very safe location. Easy to find. Very clean!

Cons: It was over book they did have a room for us.

Pros: open jacuzzi and hot cookies

Pros: The location and the stuff

Cons: My room had a weird smell to it

Cons: - no services available such as entertainment, food, beverages, pool or spa - fire alarm hanging out of the ceiling. When I called to front desk, no one available to fix or test the fixture. Thankfully there was no fire. - no baggage cart available

Pros: The location and the staff was very kind and helpful. And I loved my room very nice and clean.

Cons: There was not one thing I did not like about the hotel at all.

Pros: Bed was soft

Cons: it smelled musty

Pros: It was great.

Pros: Close to airport

Cons: no

Pros: Comfy pillows. Refrigerator was enclosed so it did not make noise. A safe in the room. Check in was great. Felt safe for the most part. Spacious room. Rm appeared clean. Could see my car from the window.

Cons: Cockroach in the bathroom the next morning!!! No manager on duty to speak with about the cockroach. Beds needs to be firmer. Temperature in the room was difficult to regulate. I had to turn it up to the max and even then it took hours to get warm.

Pros: Friendly staff

Cons: Shuttle was not running when I arrived at midnight and waited 30 till hotel told me take a taxi which they reimbursed. The room was load with the ac unit in the room

Pros: Showers

Cons: In room coffee

Pros: Building looked new. Generous hot breakfast! Staff were friendly curious. Room was clean.

Cons: Door did not automatically lock when I exited so the hotel room door could be pushed open without a room key. could hear road noise as hotel is a stones throw from highway.

Pros: Location and free parking.

Cons: Staff was rude at check in. Had to change multiple rooms due to the AC not working.

Pros: Location for airport and nearby places to eat

Cons: Hot tub is not as hot as I like

Pros: Proximity to the airport

Cons: Needs 24 hour restaurant

Pros: Location

Cons: Advertised free breakfast with deal on website. Would not honor that when we checked in as I did not have that in writing. My mistake, but not what I expected.

Cons: We arrived at 2:45, the lady at the front told us we couldn't check in until 3. We are obviously from out of town and have two kids, and she made it a hassle to check in early. After some resistance she finally agreed to let us check in.

Pros: )Cleanliness

Cons: No breakfast you have to buy.

Pros: It was clean and rooms where spacious. The beakfast buffet was also good.

Cons: I dind like the fact that checkout was at 12 and the cleaning lady was hurring my family to get out at 9 in the morning plus the staff when we arrived was more worried about their smoke break rather than the big check in line.Nostaff to helpwithbags

Pros: The location is easy to find and easy to load and unload. It has a clean and decent lobby. The staff was not efficient but still helpful. The room was clean too.

Cons: The front desk was not fast and waiting line is long. It was not expected that breakfast was not included in the reservation. And each person would cost $16 to have breakfast. Excuse me?!

Pros: Close to airport

Cons: We were assigned an ADA equipped room. We were not asked if we were agreeable to stay in an ADA room. I know some people need these facilities but we did not. We will be staying at the Sheraton in the future

Cons: No restaurant near by.

Pros: Close to airport

Cons: I was early for the van as asked to be. The hotel is 2 miles from airport yet it took over 20 min to get dropped off at my gate. So I was late. The hotel charged. Y credit card $50 dollars for incidentals it's been four days and the charge has not dropped

Cons: Van service does not run on Timor to pick up at airport .. had to wait 20 to ck in after waiting a hour at the airport to be picked up .,

Pros: location near the airport, shuttle service

Cons: very outdated and overpriced, room electrical outlets and switches worn out and not working, found toe nail clippings on the floor

Pros: Clean room bed very soft

Pros: It was clean and decent looking.

Cons: The staff didn't really help in many ways. I asked for a bottle of water and then was refused due to not being a Hilton Honors member. There was no free breakfast. Even the cheapest Hotels provide some sort of breakfast. I was there as part of a soccer tournament and breakfast was provided to everyone that was a part of it. I had to go through a secondary site to get my reservations due to being a single day late on the reservation, and was thus denied the breakfast for my daughter who was playing in the tournament. Instead being asked to pay $15 for a mediocre at best breakfast. When you pay as much as is being asked, this shouldn't be an issue. I will not be returning to this Hotel.

Pros: Mia was the most efficient reception person I think I've ever encountered. At the same time she was friendly and delightful.

Cons: I chose this hotel for the airport shuttle service, they said wait time 5 mins and I had to talk more than 5 times, I was waiting for over an hour and ended up ordering a Uber for 3 adults, 3 kids and 6 suitcases. little staff for high season.

Pros: The staff is very courteous and accommodating, and do a terrific job.

Cons: I could not control the temperature in the room, too hot. The individual unit was noisy, too humid and my experience, somewhat uncomfortable. I have stayed at this hotel before and not had this kind of problem so this may have been a isolated incident.

Pros: This hotel is in a perfect location. Not too far from the airport, malls, or downtown Houston.

Cons: My room had water damage that caused the paint on the ceiling to peel in the bathroom. As well, the paint on the toilet seat was peeling...it looked gross. The on-duty manager offered me cookies and HiltonHonor points, I've yet to recieve.

Pros: The hotel was very clean and comfortable! Main things I usually look for in a hotel. Location was nice also. Walking distance from restaurants and stores. I will definitely stay here again.

Cons: No complaints

Pros: Warm cookies. Nothing else.

Cons: The sink was chipped, the toiletries were placed on the top of the toilet. There is mold on walls in the bathroom. The toilet did not stop after flushing every time. The room (619) was not clean and there is big water stain on the carpet near the bathroom

Cons: Air conditioner broken

Pros: run down, dirty rooms, slow internet and expensive breakfast for what you get. also, try calling reception, miracle if they answer

Pros: the lobby was nice and clean, staff was very nice and helpful.

Cons: I did not like the fact that the tub drains very slow. Also my friend killed two roaches in our bathroom.

Pros: The bed was so comfortable and I like that there was a tub in the bathroom! The reception gal Andrea was amazing!

Cons: Well I noticed there were a few ant in my room, coming from under the table lamp and then at least 5 on the coffee stuff, like the cream and sugars.. I don't drink coffee, and thought I might have some in the morning. That turned me off and I did not make any coffee. I also asked for a wake up call for 4:55 and thank gosh I set my alarm as no one showed up to wake me!

Pros: Always a pleasant stay

Cons: No

Pros: Staff is pleasant and professional, room was very clean, refrigerator works in room, plenty of clean towels, the internet works ALL OF THE TIME!!!!

Cons: nothing

Pros: the only thing I like about this hotel is no. 1 location no.2 the guy that is on the reception that helps us when we check in I forgot his name. service is bad for us no plastic on the trash cans so disgusting pricey the service is not good

Cons: yes, a lot I booked 2 rooms for 2 nights the first room is supposed to be bigger than the other one because for 3 people but when we got to the room they were both the same size. disgusting, Sheraton not no more I want to say more limited words sucks

Pros: Friendly staff and the very nice rooms.

Cons: No problems.

Why the hotel close to the airport since arriving after midnight. Checked in on phone use my phone to enter the room use my phone for check out minimal interaction with staff. Flying out next day. Beautiful bathroom

Pros: Great location and the shuttle was very convenient.

Cons: Small Bathroom

Pros: The air conditioner works great in the rooms. The front desk is very nice.

Cons: The curtains were falling out of one section. The mattress was misplaced on the frame and I had to lift the box spring and place it correctly. The pool had green mold around the edges and the outside awning is falling apart.

Pros: Not overly crowded.

Very noisy air condition

Pros: Proximity to the airport

Cons: No hot water and room had a musky odor

Cons: When I arrive they gave me room. 536 when we arrived in our room it was NOT CLEAN THE BED WAS SLEPT IN ABF THE BATHROOM WHERE NOT CLEAN! My family and I was so upset we started to get our money back

Pros: The area

Cons: The walls had paint smeared into it . Also soap was left in the bathroom before arrival that someone else used prior to us checking in. I¿m not even sure if it was cleaned thoroughly based off of that. Also , I was lied to when booking over the phone.

Pros: The check in staff were very kind and friendly. The pool was also pretty good... only missing the hot tub.

Cons: Requested towels and didn¿t receive them one night of our stay.

Pros: the room was clean and beautiful

Pros: Close to airport, shuttle bus, and the staff.

Cons: The air conditioning did not work and the room was hot.

Pros: Hotel employee were amazing in making sure our every need was met.

Cons: I think their front desk people should at least have stools to sit on

Pros: No microwave in room, No complimentary breakfast or drinks as stated in website

Cons: Staff No proper customer service No attention to detail

Cons: The bed sheets smelled badly.

Pros: You can see the planes take off and land. 10 floors.

Pros: Comfortable bed

Pros: The room was nice and the hotel was in a good location. But the hotel didn¿t have a working generator and we didn¿t even have water the entire night, and morning, and the hotel refused to offer even a partial refund. I have many issues with this st

Cons: The front desk manager and an older white lady with glasses on the night and morning of February 14-15 were easily the most impolite staff I¿ve ever dealt with. One of them actually waved me off and said she wasn¿t gonna talk to me.

Pros: Still has airport shuttle and location.

Cons: I expected more cleanliness. I had a towel that had stains all over it.

Pros: Staff and cleanliness

Cons: Cold water to shower

This was my first time at this hotel after passing by it many times...and it was worth the wait!

Pros: Price

Cons: The floor in the room was not very clean. The restaurant was terrible. Dirty, soda was served warm in a can. Soda & mustard were expired. Mayo was left out, and was also warm. Chairs and tables were everywhere and unorganized. The food raised good though

Pros: Location

Cons: I arrived at 10pm and the lights were off under the portico at the front door. The over all lighting in the parking lot was bad and I would not want my wife to stay here alone.

Pros: Close to the airport

Cons: Since I work at night there was no room service to clean when I woke up. So had to go ask for towels and sheet covers. Plus the TV kept freezing and going off and on. Couldn't watch anything at all.

Pros: Great location, nice people, good exercise room.

Cons: The washroom door was disintegrating on the bottom.

Pros: Staff was friendly and handled our issue professionally. Check in and out was easy. Breakfast was good.

Cons: The bathroom was not flushed by the previous guest and was full of pup and our room was changed. On breakfast my husband had a glass with makeup on it. There was too much noise from the airplanes. We could not sleep all night. Bad experience

Pros: Location

Cons: Overall dirty, shower too hot then too cold. Laundry out of service. For a Marriott property, not up to standards

Pros: Location

Cons: Waited for hotel shuttle 40 minutes had to call twice only at second call we were told only one driver ? We could have caught a cab ;( Then at check in smooth but was told short staffed. Finally we had half hour get food as they closed soon .

Pros: Typical Sheraton atmosphere and furnishing, comfortable bed.

Cons: Ordering additional towels took 3 calls and an hour wait before anybody actually showed up. Air conditioning in the room was weak to inoperative; staff notification yielded no offer to correct the issue or offer a different room.

Pros: Nothing

Cons: Charged for $25 I didnt send!!

Cons: Room was small and smelled like smoke. Shower water pressure was low.

Pros: Convenient fitness center and good bedding

Cons: They had Fox News turned onto multiple TVs, which makes me not want to patronize this company.

Cons: Our room had a bad moldy smell. We told the front desk on the second day, but nothing seemed to be done. When checking out the "room inspector" was on our floor and we told her. She said she was sorry and would add points to our account. Also comped m

Cons: They mistreated uspp

Pros: Very close to the airport

Cons: I phoned for the shuttle when I arrived at the airport and was told it would be 5 to 20 minutes. It never came. I called again and was assured it was on the way. After waiting over an hour, I made other transportation arrangements.

Pros: Location

Cons: The front desk staff was unfriendly. Not interested in helping or fixing problems.

Pros: Convenient to airport.

Cons: The power went out and there was no communication.

Cons: No parking! No valet. Told to park across major street at sister hotel. Staff didnt seem to care about the chaos created by a large event.

Cons: They never serviced my room during my stay.

Pros: The toiletries

Cons: My room was "clean" but not 100%. The bathroom had coffee stains on the floor. And I could smell the toilet. I called 4it 2be cleaned,housekeeping was not avail after8. I got new rags & cleaned it myself. No microwave, buffet sucked. My king bed was sold.

Pros: I love the shuttle service !!

Cons: The staff was rude .Room had a weird smell .

Pros: The bed was huge and fluffy and comfortable

Cons: Several phone calls to the front desk were unanswered forcing me to go downstairs to speak to staff in person A used bar of soap was in the bathtub. The shower temperature was difficult to control Directions to get the shuttle from the airport need to be more clear and a method to reach the hotel over WiFi should be provided (eg Whatsapp) Provide towel racks in the bathroom so my towel can dry and I can resuse it. I was not provided with all the details I needed to access the WiFi.

Pros: The Sheraton North Houston was a last minute stay for me and due to my crazy schedule I booked the wrong dates, but the staff were extremely generous and helped me change the dates without any charges to my non-refundable booking. I was hugely thankful.

Cons: The facilities were very nice, but the room didn't have complementary water and the amenities usually found in a hotel room that nice were very limited. I was a bit discouraged because as a traveler, I often depend on these amenities to carry me through short stays.

Pros: Excellent service, room decor, cleanliness, exercise room, comfort, value (weekend rates) and convenience to IAH. 4 star + hotel.

Cons: Not much.

Pros: I liked the overall decor of the hotel. I didn't have to wait that long to check in even with a long line. It was very close to the airport. We stayed both before and after our vacation to Mexico. The hotel staff were very friendly and helpful. The breakfast was delicious. I love that they offer shuttle service to and from the airport. Also a plus was that we could keep our car parked at the hotel for up to 2 weeks for FREE!!! My cousin paid for an airport shuttle and the hotel refunded her the money she paid as shuttle service was free to the airport. I would definitely stay here again.

Cons: Both times we booked a room, they put us on the 4th floor and both times, the ice machine was out, so I had to keep going to the 3rd floor to get ice. That was really the only negative.

Pros: Bed bugs!

Pros: The room was clean and put together well

Cons: When I told them I had a King Suite the front desk laughed at me and looked at how I was dressed and offered me a Double room and dismissed me as though I was some Bum off the streets. I am working on the hurricane relief so I didn't wear a suit.

Pros: I love the staff. They were really nice and friendly, always smiling.

Cons: N/A

Pros: The value for the room on a Monday late evening was great. Everyone was friendly, the place was quite & clean, the beds were comfy & the room and bathroom were clean, coffee in the room was Starbucks, the cafe for breakfast was good. I left a personal item and the staff was able to locate it. I couldn't be happier. Thank you all so much for taking the time to locate it and keep it safe. Also, a plus its so convenient to the airport and FREE parking. Oh, and cant't forget the pool area looked clean as well.

Cons: If I was staying more than just overnight I would have wanted a room that didn't smell like smoke. I did notice smoke free signs in the hallway, but I know some do not always abide by the rules. The smell was tolerable for a night stay, but anything more, I would have asked for a new room.

Cons: I arrived late and my reservation was made on the wrong date.. due to the travel site or the hotel... but the staff on the front desk refused to accomodate me even though you guys had probably 50 empty rooms. I understand that it might not have been your fault.. but you rather have an empty room than a customer. WELL THIS CUSTOMER RUNS A COMPANY WITH 2650 ENPLOYEES. WE BOOK AN AVERAGE OF 110O HOTEL ROOMS A YEAR AND YOU JUST LOST ALL OUR BUSINESS. When you are just in business to make a quick buck.. you will lose your quality customers. Im taking my and all my companys business elsewhere. Regards, Somak

Cons: I was surprised that there was no microwave in the room.

Pros: I liked the room and cleanliness.

Cons: One shuttle driver was a bit apprehensive and with the rates paid for rooms breakfast should be included in my opinion.

Pros: I stay at this property every time I'm in Houston. The staff is great. The rooms are always clean and updated. The restaurant is open late, has a great bar and food.

Pros: Very close to the airport, free 24-hour airport shuttle

Pros: Great location for early morning flight

Cons: Guests coming and going throughout the night...some with no regard for sleeping guests.

Pros: The property was well maintained and the staff was attentive and very helpful. Very close to the airport.

Cons: Very close to the airport but not much else. The airport noise was very noticeable.

Cons: I called for a shuttle and was told one would be leaving the hotel in 15 minutes. The hotel is 10 min at most from terminal. I patiently waited 30 minutes but no shuttle. Called back spoke to the same man, who was very rude, He said the shuttle would be there very soon. I waited 15 more minutes, no shuttle. Called back and spoke with the same rude man. Again he said it would be there shortly. 15 minutes later still no shuttle. By this time I have spent 1 hour in the middle of the night waiting for a shuttle from a hotel 10 min away. By this time I was angry. Called rude man back and told him I would not be staying at the hotel and to cancel my reservation. I called uber to take me somewhere else. As the uber vehicle was driving off the Sheraton van was pulling in. Well over an hour at 2 in the morning. Not

Pros: We had a 9 hour layover in Houston and this hotel was close to the airport, had a shuttle and was reasonably priced.

Cons: The AC was broken the whole night, it was very uncomfortable (June in Houston). There was no cold water in the sink or shower. I don't understand how the cold water stops working however it was very annoying be cause we had been on a plane all day and wanted to take a shower. I was given a really vague excuse of what was going on. I was too tired to argue so we just went to be dirty and hot.

Last time I was in the hotel the staff behavior it wasn’t the best. The made me cancel a reservation after I spent a night already in there, just because I told them I couldn’t take a room on second floor since I have a bad knee; counting that they gave me a first floor room on my first night stay already.

I often get the same room on the second floor and often express to them that I have a bad knee and cannot keep walking the stairs. The lady at the desk is a bit rude but is becoming more friendly. The price is good thanks to agoda but, I’d probably not stay there if not for agoda.

Pros: Great location is the only good thing I can say

Cons: The room had a mildew odor...and We didn't sleep well because it was hot in our room! The AC didn't work well!

Pros: Very convenient for travel

Pros: THE HOTEL IS NEW AND ALL IS VERY NICE

Cons: IT DOESNT HAVE AND ELEVATOR TO GO TO THE UP FLOOR

Cons: The five days I stayed there was zero room cleaning. I had to take out my own trash and go to the front desk to ask for toilet paper, towels, etc. For that I could have stayed at home.

Pros: close to the airport, ease of getting a shuttle

Cons: When I checked in I had to wait over 5 minutes in line. After I checked in and journeyed to my room and walked in to a room that was not prepared. At first I thought someone must be inside as there was mess everywhere- unmade bed, garbage on the floor. Then I journeyed back to front desk and got a new room.

Pros: EXCELLENT SERVICE 24/7 SHUTTLE FROM THE HOUSTON AIRPORT

Pros: Location, rural and close to nature, a feeling of being one with the past and present.

Pros: Initial receptionist was very friendly, professional and expeditious. Friendly waiter and meal.

Cons: Exceptionally poor shuttle service. Forced to take Uber though was promised 5am Shuttle. Very poor receptionist in the morning, lacked empathy, was unconcerned

Pros: Staff always tries to help. Close to airport. The days the dining room is open, you can't beat it. You are not goin to find anything close for the price.

Pros: Location was ideal for my needs as I was meeting with people at the IAH airport vacility.

Cons: I was given a room with 2 queen size beds rather than the king size bed I requested. The TV was stuck on a single channel and hotel staff was unable to fix the problem.

Cons: There was a weird smell in the room. Idk what it was and the halls of the hotel smelled like gasoline. I let the staff know but it smelled that was the entire time

Pros: Location

Cons: Breakfast

Pros: I didn¿t use these facilities, but there was a gym and a large pool available. Only needed some place to sleep after a long night of flight delays. Did the trick for that purpose, but wouldn¿t normally choose this hotel for a vacation.

Cons: Looks like it hasn¿t been updated since the 80¿s. Doesn¿t feel dirty, just old. The bed wasn¿t very comfortable and the tv didn¿t work. When I called the front office, I was told to unplug it and plug it back and they didn¿t know if that

There were dirty towel hanging in the bathroom.

Pros: The location

Cons: The hotel smells, I pulled the sheets back and there was hair in the bed.

Pros: Checking out

Cons: Both rooms the put me in we're dirty. Ground food in the carpet, hair in the tub, holes in sheets, dust and dirt on surfaces and in the second room a live bug ran out of the towel

Pros: Location, Pillows

Cons: Staff, They are rude, not helping on issues related with check out. Lack of knowledge. Not helping even by phone, always saying to call after half an hour, and repeat the same sentence when you call them back. Hotel has a weird smell.

Pros: The staff was very hospitable and friendly. They addressed every concern or problem I had no matter how minor.

Cons: Probably the age and the openness of the service areas like the laundry room for the guests to see.

Pros: The staff was really helpful and professional at all times.

Cons: I wish they was not smoking ¿¿ right outside of door ¿¿ when you walk out . I couldn¿t hardly breathe from all of the smoke. That had air conditioning problems. It was really hot ¿¿ inside building, but room was nice and cool.

Pros: The room had a horrible smell. Toilet broke. And the manager was not helpful nor nice.

Cons: The hotel needs much maintenance and renovations.

Pros: The front desk representatives were extra helpful and efficient. The room was good and what I expected for price.

Cons: No

Pros: Clean friendly front desk staff

Cons: No issues

Pros: The hotel has a nice atmosphere and was in a good location.

Cons: Some upgrades to bathrooms and pool area are needed.

Pros: The location was close to the highway.

Cons: People leaving outside door open for others to come inside. Cleaners never stop by to empty out trashcans or change sheets. Stated breakfast provided but only given applesauce and water in each bag. Smelled like smoke but room states non-smoking.

Pros: Very close to the airport. Good value.

Pros: It was right off interstate; close to airport

Cons: It was DIRTY, hot, muggy and rooms smelled mildewed

Pros: Location

Cons: Very dirty, the shower head didn't work I just got a stream of water

Pros: Closeness to airport

Cons: no liners in garbage cans, no plastic cups for drinks, the cables for television were all unhooked

Cons: Shower- not hot and float when shower Stink water- slow n not enough water Wifi not work - for my work that can¿t go with their wifi!! Two days!! My Supersivor yelled at me!! -smell like smoke but not. Not enjoy there to smell!! I NEVER GO THERE A

Pros: It was great. Friendly, fast and convenient. Thank You

Cons: It was all perfect

Pros: Hotel was very close to the airport.

Cons: There was no water pressure and it was basically a drip to take a shower. Under the circumstances of the winter storm and the area losing power and such we did not complain. Grateful to have a warm room.

Pros: All good

Pros: The entry and lobby area

Cons: Rooms were old and bed was spring worn not comfortable.

Pros: Nothing. We left. Had Cockroaches everywhere

Cons: Nothing. We left. Had Cockroaches everywhere

Pros: Location close to airport

Cons: The room smell bad,found old food in the fridge,not enough toilet paper,only one trash can without trash bag !!! Not recommend!!

Pros: Location near the airport.

Cons: The room was extremely hot when I entered, so it took several hours to fall asleep. The staff had a take-it-or-leave-it attitude. This hotel was not up to the Wyndham standards that I have come to know.

The hotel is basic but make the cut for a 1 night stay if you have an overnight stay at the hotel.

Everything her was great. It was just really disappointing that the restaurants and stores were closed. It was not a vacation trip and I needed some respite from my sad funerary travel. It WAS NOT their fault however, I think they should have had the restaurant opened with social distancing measures (tables spaced apart, disinfecting wipe-downs between customers and masks are all it takes). No reason for stores not to operate if they were the only ones there(in the hotel). But otherwise, a great hotel for the price I paid.

Pros: The heater

Cons: Everything. Super uncomfortable. Room service came into my room without knocking multiple times. Called front desk and was told to put a dnd sign. Over priced and run down

Pros: Location, with shuttle service, nice bed

Cons: Bathroom fan was loud, floors and walls were dirty, couldn't get wifi to work, water was barely lukewarm for the shower.

Cons: Did not like that I had to pay for my breakfast the advertisement said it was newly renovated but I didn't see anything new about it rooms still looked outdated very clean but well at least not my room was not newly renovated.

Pros: Close to the airport

Cons: The AC didn’t work properly

Pros: Close to airport, eventhough it's old it's still clean.

Cons: Check in was horrible, only one lady at the front desk. Took over half an hour to check in, and was lied about park and ride to the airport.

Pros: Location and decent for the price.

Cons: Room was stuffy and when I turned on the air, I started sneezing for a good while. They changed the rules on the free breakfast. Many people were disappointed that a free breakfast was not included. They had to pay for breakfast and were not happy.

Pros: Breakfast for the most part had the foods we wanted

Cons: When walked in to check in, the halls smelled like moth balls and the water leaked on the floor in my bathroom

Cons: The water pressure was a joke and the bed was super squeaky

The front desk was very patient and took time to explain. We asked for a late checkout, and they gave us one extra hour free. The driver was friendly. The free shuttle to the airport was available in the afternoon. It is neat and clean for the price. We needed a place close to the airport for an early morning flight. We were quite pleased with the location. Close to stores and fast food. We would stay here again.

The front desk was very patient and took time to explain. We asked for a late checkout, and they gave us one extra hour free. The driver was friendly. The free shuttle to the airport was available in the afternoon. The next morning(after checkout), we bumped into the same driver and he gave us a ride to the airport since he was on his way there. This was my first time in Houston and I was traveling alone. If you get the hotel's number ahead of time so when you land at the airport you can call right away for a free pick up. I was thankful for other restaurants nearby. I was glad for the opportunity to experience the hotel but doubtful I will be back.

Pros: Very Close to Airport for tired travelers.

Cons: Bar is nicer to eat in, but minors not allowed.

Pros: Close to airport bit not worth it. Keep Looking. Says newly remodeld...not.

Cons: Long list

Pros: Just that is near the airport

Cons: the person of the front desk was rude . When i went i already have mybreservation done online because they made for me and qhen gave my confirmation number at the front desk lady she said that she need to see the card ....thing that doesnt have sense because i was not with yhe person who reserve for me the night , so she said that she will have to charge it to another card , something that never happen in any hotel i always go with a reservation done . The hotel its not clean and it feels insecure to stay there Its old, lights in the room should not be white lights thats not nice it looks like if you are in a hospital...rooms should have yellow light

Pros: Free airport shuttle

Cons: First, my flight to Houston was cancelled and the hotel was not understanding - they charged me an extra fee (which cost more than a night's stay) and when I arrived the next day they told me my room wasn't ready despite me paying extra to keep the reservation. They told me they actually overbooked the hotel and I sat in the lobby for almost 3 hours waiting to check in. They checked me in to a different room because mine was still unavailable. There were 6 of us waiting in the lobby for at least 2-4 hours. I ended up paying a total of three nights for just a one night stay. Overall the experience was pretty disappointing.

Pros: Location to airport, close to major stores,restaurants it anything you wanted to do on the 1960 Rd

Cons: Late check in time had to ride around for 3 hrs before I could check in room, then went back to hotel 30min after check in time and room still wasn't ready had to come back later

Pros: Most of the staff was nice and friendly

Cons: I was disappointed when I arrived. The lobby was beautiful and newly renovated but other than the lobby being renovated the rooms left much to be desired. As my 11 year old said " they spent all the money on the lobby and left the rooms a mess." Clearly, this is an older property that requires a great deal of attention.The restaurant was closed the whole weekend we were there. The rooms were not easily accessed from outside. Your key was supposed to allow you to get in from outside where it would be closer to your room, that never happened. All doors other than the lobby doors did not work. Even after being told there was a work order nothing changed. My original room had a toilet that continuously ran. We had to always shake the handle by the last night it would not stop running at all. We were then moved to a room that barely cooled. This was not a pleasant stay, I will not stay at this hotel again.

Pros: Front desk staff.

Cons: We had to wait 40 minutes for the shuttle bus from the hotel to pick us up which is only 1 mile away.

Pros: The room had long curly hair in the bathroom on the shower wall. Most amazing was the smoke detector was open with the battery missing.

Pros: We stayed for a early flight so this worked okay.

Pros: shuttle service friendliness by front desk

Cons: smell condition

Pros: Staff was friendly. Bar in second floor was ok. Convenient for airport purposes.

Cons: Room smelled old and moldy. Bedding had make up stains.

Pros: Jason at the front desk did a fantastic job dealing with an influx of travelers (in person and over the phone) that were stranded in Houston.

Pros: Nice place

Cons: My room wasn't ready when I arrived. I waited a bout 30min

Pros: The staff was great manually working through numerous check-in's immediately after the computers crashed.

Cons: The room was a bit mildewy smelling.

Pros: It was close to the airport and it was very convenient for one night. Free shuttle to the airport

Cons: Public areas were dirty but the room was ok with a comfortable bed. The elevetaros were not working.

Pros: Great location for the airport. Lots of things to do nearby.

Cons: When I booked online it listed having two queen size beds, but when we got to the room there were two full size beds. Still worked out.

Pros: Friendly staff. They're doing a great job upgrading the facilities.

Cons: They're in the process of remodeling as of 1/17/16. Lots of eyesores. I'd have liked to have known before I booked.

Pros: ubication

Pros: There was not much to say that I liked other than it is VERY close to the airport.

Cons: The hotel was awful. It is under construction and a total mess. Pool was closed all day and no one would tell us why. Our bathroom was dirty (had someone's used washcloth still in tub) and I work up to a cockroach in the bathroom in the morning. We only stayed as a layover for a cruise but I would never go back.

Pros: Shuttle to airport. Return shuttle- called and they wanted me to go to another terminal. Another Ramada driver delivered us to the hotel that he didn't service--- thank you!!!

Cons: Very dated and would not stay there solo.

Pros: We stayed here when our flight was cancelled and we were stuck in town for another day. The airport has a shuttle that is convenient (you have to call for them to come - they don't just drive by on a schedule) and they are only 5 minutes from the airport. The staff at the hotel was very friendly and helpful as well.

Cons: The hotel is currently undergoing some renovations so some areas are under construction, but it didn't really impact our stay at all.

Pros: I appreciated the fact it was clean, but I expect that. The comfort was a real plus, but the real selling point was the convenience to the airport (I had an early flight out) and the excellent free shuttle.

Cons: Over due on the remodeling

Pros: Liked it a lot.

Pros: The beds were very comfortable. We stayed strictly for an overnight layover and the location was perfect. It is the closest hotel to the airport and extremely reasonably priced. I liked the fact that they ran shuttles to the airport every 30 minutes so I didn't have to get a cab.

Cons: It is very old and in need of updates. However, they are under construction now updating the facility and announced new management.

Pros: Overall the hotel stay was good for the value and location

Cons: The shuttle service was very poor, I waited for over 40 minutes and had to call twice. Also there are no elevators so if you have heavy bags beware

Pros: Better than expected. Ramada East is under new management and they seem to be doing their best. Booked through kayak/Holets.com and got a less desirable room than others - down the hall, away from the pool, slower wifi - but good price. Nevertheless had all that was needed, nice free breakfast and efficient airport shuttle.

Cons: The SMELL of the "clean" room. Nauseating old-fashioned odor of disinfectant. Also, only 3 full-sized pillows for a king-sized bed. Not logical.

Pros: Closed to aeroport

Cons: Cable need more channels

Pros: Van service to airport is timely and friendly, and they bought a new upgraded van since my last stay. Free wifi was fast and free.

Cons: Bathrooms could use some updating.

Pros: Quick, efficient check in and out. Close to the airport. Clean and comfortable.

Cons: I needed to leave the hotel by 5:30 am to return my rental car and catch a 7:15 flight. When I went to the lobby in the morning, I was told coffee and breakfast wasn't available until 6 am. Since you are a airport hotel, I would suggest you start serving your morning beverages and food at 5 am. Coffee pot was available in my room but I didn't have time to return to my room and make coffee before leaving.

Pros: not much

Cons: The area is scary. I kept my gun on me. was concerned about thugs and my car getting stolen... cancelled my second day reservation

Pros: Nothing everything was bad

Cons: Everything was bad, bad service no food nothing was good bad experience i feel cheated

Pros: No breakfast available Both front desk clerks WERE kind congenial polite efficient helpful. BED WAS COMFORTABLE. PLENTY OF NICE AREA IN THE BACK FOR MY SERVICE DOG. I HAD MY OWN BAG TO CLEAN UP BUT I WOULD RECCOMEMD A BAGGIE STATION OR DOGGIE BAGS HANDED.OUT TO CUSTOMERS WITH SERVICE DOGS AT CHECK IN AND DIRECTIONS TO POOPING AREAS. THE driver to the airport deserves an A+. He drove me.right to where I needed. He was VERY HELPFUL I WAS SO.SORRY THAT I DIDN'T HAVE TIP MONEY READILY AVAILABLE AS ONCE.AT THE AIRPORT IT WAS HURRY AND RUSH RUSH TO GET.OUT OF VAN WITH 3 HUGE HEAVY BAGS AND GET OUT OF THE WAY. I WANTED TO TIP HIM AND HE DESERVED A TIP. NEXT TIME I WILL HAVE A NICE TIP IN MY HAND HE DESERVED $20. I DON'T KNOW HIS NAME BUT I FELL LIKE MAILING HIM A TIP. HE WAS AN OLDER BLACK GENTLEMAN.

Cons: Provide poop bags for customers with Service Doggies. I had my own but travelers can be raddled and sressed. Just saying that would be helpful to make it better Thank you for accommodating me and my Service Dog. The room was very nice and the hotel is great and close.to resturants, liquor store, bars and lots of green grass in places where people.don't walk on the side of the building which was nice. I would have a designated area told at check in where it is best to take dog to bathroom areas. I am conscientious and experienced Service Dog owner but, and I don't want doggie people to give other doggie people a bad reputation when they dont realize how important it is to be respectful of other travelers. Just.saying how I think all hotels not just yours can do better. Some newer inexperienced dog owners just need more direction and instruction than others. Setvice.dogs regardless have to always be considerate even though protected by the law. Things are way better than when I first had a service dog assigned.to me in 2007 when it was a battle to educated people about the Disability Act to enforce the legal right for one to have service.dogs.which is different from pets. Thank you

Pros: near the airport and clean bathroom

Cons: sheets weren’t clean

Pros: Staff

Cons: There was dogs howling and barking and I couldn't sleep

Pros: it’s quiet clean and nice .

Cons: I didn’t dislike anything about it.

Pros: nothing

Cons: it smelled soo bad down the hallway, they gave me a key to a room, once i opened it their was already a man in there upset because we had his room key!!

Pros: The staff

Cons: The towel rod was broken

Pros: Definitely met my expectations for the area & price!

Got stranded after a cancelled flight and was able to book last minute and uber over to the hotel. Was clean and comfortable.

Pros: This hotel has deteriorated a lot since last visit. Coffee makers taken from rooms. Some light bulbs burned out. Missed wakeup call. Washrooms in lobby shut down. Morning Coffee in lobby was cold. No breakfast food

Cons: Everything above...put in wrong square

Pros: Location and price

Cons: Room was noisy and very moist due to ac. Floor wet and dirty

I had to ask the airport shuttle driver to put a mask on and only about half of the hotel staff wore masks consistently. They didn't ask guests to wear masks, either, so many didn't. Also, if you stay close to the lobby, wear earplugs because it is often very loud. And, they no longer provide continental breakfast. Only coffee.

Pros: Location

Cons: Having to wear a mask.

Pros: Close to the airport. Shower water pressure was great, good hair drier,

Cons: The room. Greasy floor, bathroom light did not work, spotty wifi, bed cover discolored by bleach, holes on window's curtain plastic backing, toilet paper holder missing, greasy nightstand.

Was a decent area for the money. Room was clean, there was a hole in the wall but other than that looked pretty new. Had to put down a $100 deposit but didn't have an issue getting it back. Only complaint was there is no microwave in the room I had, there was one off from the lobby but it was old and beat up.

Pros: It¿s close to food and airport

Cons: There was no breakfast nore was the pool open I think if we gone pay full price we should be able to be accompanied with all benefits..

Cons: They need to upgrade their TVs

Pros: Comfortable bed

Cons: Too much noise not clean

Pros: Hard to find something

Cons: Running shower, toilet kept running with a big noise, AC very loud, Wi-Fi didn't work and airport shuttle works only certain hours.

Pros: Price close to airport

Cons: TV did not work.

Pros: The lady at the front desk was super nice and helpful. They allow pets. The room was spacious and clean. Comfy bed. Slept well.

Cons: I can't think of anything. I genuinely enjoyed my stay here.

Pros: Cost

Cons: Smell. You could smell cigarette smoke through out.

I missed my flight and did not want to sleep in the airport, I booked on line and got great price.

Pros: N/A

Cons: There is no airport shuttle and the customer service was horrible!

Pros: The Staff from checkin lady to shuttle driver were very helpful

Cons: They allow pets and a dog was barking a lot.

Pros: N/A

Cons: Due to the covid 19 virus there was no shuttle service. This could have been put in your website. I wasn’t happy having to pay $18 for a 20 min ride.

Pros: I would like a refund. We had to change rooms four or five times. Grass was very high with trashy grounds. No microwave or refrigerator was in the room. We could hear every noise in hall and others room. The bottom door covering was missing. Gnats

Cons: were flying around the room and in the hotel all the time. Both of the beds had bed bugs. Curtains, Bedding, Furniture need replacing badly. The bathroom was under construction and smelled bad. My key never unlocked my room. We did not sleep or feel

Pros: That it was pet friendly

Cons: Tv didn’t work and the sink was backed up and there was dog hair in the room the iron was broken and the ironing board was no good. The ice machine has mold around the outside of it he dispenser.

Pros: Well organized and clean.

Pros: I enjoyed the easy and free shuttle service to the airport!

Pros: location and value

Pros: It met all my needs at a reasonable price.

Cons: no

Pros: Close to airport

Cons: Run down patio around pool, all patio furniture broken down but still in place!

Pros: Close to airport and close to some. Nice restaurant with affordable prices

Cons: Customer service.The receptionist was so rude when i called from airport to requested the shuttle

Pros: Friendly staff , close to airport, regular scheduled shuttles.

Cons: the waffles are probably the weakest thing about this hotel. Have tried the waffles twice,, each time have found them raw and tasteless.

The staff was really nice and helpful, they got my room ready sooner than as i expected. The room was very clean. Breakfast was free, not many choices dough, toast, waffles and cupcakes. I got the room on the second floor, close to the laundry room, so the cleaning crew were a bit loud. There's a bus stop 2 min from the hotel and the few restaurants and bars just next door. Oh yes, and a free shuttle bus to the airport was great. If i ever come to Houston again, this will be my place to stay.

Great staff and quick to accommodate your needs if possible also if your in need to the airport and u miss the shuttle they will get you there. lastly I did have a problem but the manager immediately attended to the issue which is always always good thing Front desk staff pleasant. Complimentary continental breakfast. The mattress was nothing to write home about. But I slept. I got home. It worked fine for an overnight considering the circumstances. The room was great! Only downside was one of the towels was dirty and had makeup on it. There were plenty more to use that were clean and stain free but all of them should have been clean. Good for the price though! Only stayed overnight for a layover. Super close to the airport. Free shuttle and continental breakfast!

Pros: I got to keep my car parked while on vacation.

Cons: The bed was sunk and worn and a mattress pad was placed to disguise that fact, a/c was falling apart and very loud, the taxi they called to take us to the airport cost $25, and the overall experience was quite poor.

Pros: Bed, a/c and bathroom were excellent.

Cons: They allowed kids to run up and down the hall all night long.

Pros: They have good customer service

Cons: Not at all

Pros: I didn't like it was my worst stay in a hotel ever

Cons: The loud noise and disturbance on the first night and their inability to come to my room the second night makes me very reluctant to ever go back and stay at a Red Roof Inn

Pros: Large room, queen size bed , Great size shower, good parking lot. The hotel is clean and the staff are great'

Cons: NO

Pros: The staff are very friendly. If you are flying the location couldn't be better, very close (walking distance) to great restaurants. The shuttle is awesome.

Cons: They did not have a crib for my baby. It wasn't the nicest room. You could hear everything happening in the hallways, the traffic and the airplanes.

Pros: Close to the airport

Cons: wifi was unstable

Pros: Breakfast

Cons: There was not a microwave or mini fridge in the room. The hotel has a fridge and microwave in the lobby. I placed several things in the fridge in when I went to get them they were not there. The desk clerk just look confused when I asked her what happen.

Pros: pet friendly

Cons: lack of parking

Pros: Shuttle was prompt and reliable. Several restaurants close by.

Pros: Nothing

Cons: Yes. The bed sheets were Dirty the shower was dirty there was hair in the shower the floor did not get mop. after the 1st day-the maid came to clean the Room still use the same sheets and still the bathroom was not clean I won't ever use this hotel again

Pros: Most staff were nice and seemingly tried to help.

Cons: First room, air conditioner loud and leaked water all over the floor. Moved to different room, wi-fi dropped out continuously, mattress had deep pit in centre, door had huge gap where hallway was visible, toilet rocked and toilet flusher didn't work.

Pros: The pool

Cons: The room was too small

Cons: Driver of the shuttle could have been friendlier. Took a long time for the staff to pick up the phone but it was because she was handling alot alone. She needed more help

Cons: For the price I expected the room to have a refrigerator and microwave

Pros: The facility was very clean, and the staff made check-in quick and easy.

Cons: Our only complaint was the noise bc the rooms aren't sound-proofed much.

Pros: Not one single thing

Cons: No microwave or refrigerator

Pros: The staff were super nice, and it couldn't have been easier to schedule a wake up call and an airport shuttle. Nothing was fancy, and everything was new and clean.

Cons: The ATM in the lobby didn't work, and while there was AC in my room, it was hard to get it the room to the right temperature. That probably has more to do with Houston humidity than the hotel itself, though.

Pros: - staff was very nice, helpful - room was comfortable, great value

Pros: Having the shutte pick me up at the Airport. The helpful staff and The cleanliness and orderliness of the establishment. Everything appeared cared for or looked after. And the staff were kind. I was very impressed. Your good people have it down or Is it just Houston.

Cons: The food in the nearby strip mall.

Pros: Location

Pros: Room was clean and nice

Cons: Shuttle came almost one hour later. Other people were also waiting for the same shuttle. Receptionist was very rude

Pros: The location and free shuttle

Cons: The over all appearance was old and musty. The toilet rocked when you sat on it, the towel rack fell off the wall and one of the beds had springs coming through.

Pros: Not much

Cons: No tub, not friendly AT ALL!

Pros: location

Cons: I booked this hotel because had shuttle to the airport but did not said in the website anything about times of the shuttle. I had to take taxi because the shuttle is only from 5am to 12 am.

Pros: room facing inside n not the parking

Cons: no fridge in room

Pros: Location

Pros: Very bet , very dirty,I never come back.

Cons: It was very dirty

Pros: shuttle

Cons: No wifi and constant assurance of fixing it with no result .The strangest thing was that staff just took it as every day kind a thing .Pathetic

Pros: Near the airport.

Cons: This hotel looks okay from the outside but inside it is rundown and dirty. The room smelled, the walls had holes and wallpaper pulled off in places, the carpet was dirty with big wrinkles that were easily tripped over and the bathroom was filthy.

Cons: Tks

Pros: Close to the airport.

Cons: 'Free Breakfast' consisted of a choice of toast, muffin,waffles, or sweetened cereal. There was no eggs, meat, bagels, hashbrowns, or anything else that would be a sufficient breakfast. I opted to grab something to eat when I got to the airport.

Pros: I stayed for 2 weeks and i thought they had a great cleaning staff. Clean, nice bed, no bugs, wooden floors. Superb value for money. Friendly staff. Only a few items for breakfast but can't complain.

Cons: Some minor things: The gym equipment was not functional. Also maybe the waffle maker and toaster can be cleaned better because it's used by everyone, everyday.

Pros: I liked nothing there

Cons: Everything

Pros: I liked the quiet environment, breakfast was decent

Cons: The comforter and blankets didnt looked that clean (not sure if that was cleaned).

Pros: Close to airport, good value, free shuttle.

Cons: The breakfast was horrible. First time I actually could not drink coffee. Room was not super clean, I think they were in the process of remodeling.

Pros: Very nice hotel for the price. Restaurants and convenience stores within walking distance. Staff was super nice and polite.

Cons: The only problem I had was with the shuttle from airport. We drove around picking up people for 25 minutes. After a long flight that landed at 8 pm, I was ready to get to hotel and sleep. I didn't want to drive around the airport over and over again.

Cons: Room 303 faces the street. That's is a VERY busy stree 24/7.

Pros: What I like was the location & cost

Cons: I didn't like was the comfort of the bed, selections of tv stations was very minimal, continental breakfast was not the greatest...

Pros: Spacious beautiful size room and updated electronics.

Cons: Toilet was loose, plumbing was loud, mattress was lumpy and tilted.

Pros: That it was nice n clean....bed very comfortable

Cons: Nothing to complain about

Pros: Staff being nice

Pros: Location. That's all

Cons: Bugs were seen. Room not clean. Not a good experience at all.

Pros: Customer service is excellent.

Cons: We had to sit in my vehicle to get a WiFi signal that did not go in and out.

Pros: Customer care is wonderful!

Cons: Could use a few upgrades, especially the wifi service.

Pros: I m will never come back again

Cons: this it very terrible motel no heater bathtub leaking door block of the rest room broken cleaning not come very day i did oder none smocking room but give me smocking

Pros: Nothing at all. It was extremely dirty!

Cons: Roaches, cigarette butts around the room, ashes everywhere, front desk acted liked it was no concern.

Pros: Location, very close to the airport. Price was very reasonable. Receptionists were nice. Reasonable breakfast.

Cons: The Room service didn't clean the room for several days; they just picked up the trash. Cheap old furniture, the sofa looked very dirty. The blanket was very thin and looked very old.

Pros: EXCEEDED the star level!

Pros: Price Airport shuttle provided

Cons: Poorly maintained. Gaps around door. Finish often in poor condition

Pros: the wifi signal is not good in my room so the rep changed one for me which worked much better.

Cons: rooms far from the front desk has bad wifi signal which rep said needs to restart the device.

Pros: There was nothing about the place. I did not stay because of How bad it was!

Cons: I did not stay. I walked into one room and it smelled bad. Asked For another room and it was not ready. Thought I would asked one more time and asked for another room. The covers had cigarette burns on it and the sheeets has stains on it. Ask for a ref

Pros: I was looking for an airport-close lodging while I was traveling by myself. Honestly if I had my wife with me I would have stayed at a nicer place. This property served its purpose well, and was a great affordable option.

Cons: Kind of a seedy location away from a lot of other businesses.

Pros: PROXIMITY TO AIRPORT

Cons: Bathroom: Shower nob was not functioning. No hot water in shower. So I had a very bad time.

Pros: The close proximity to the airport was very convenient! Great value for a basic hotel.

Cons: A little dated.

Pros: I was only staying for one night for a connectig flight and I can say that my experience was great! Loved how economic it was including breakfast and a free shuttle to the airport!