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Staff very helpful and friendly Plumbing noisy and toilet flush poor
The staff were truly lovely -- very helpful and kind. Comfy and stylish decor. Fantastic location.
Staff very friendly and approachable. location good for university and city centre and not too noisy. Single room very small and bathroom on next floor up.
Staff helpful Front room on busy street. Emergency vehicles and shouting in the street during the night.
I was satisfied with all aspects
the staff were lovely, and the breakfast was nice, even though it's unusual not ot have the option of a full irish breakfast in a B&B! Bed was not made up on second day.
i love the staff , the people were so nice and friendly and always there to help. i liked everything and i hope to be back in march and stay in the same guesthouse again.
The hotel and the rooms were very well kept and the whole place had a very stylish feel to it, which was good considering the relatively low price we paid. Very near to the cool Queens Quarter and the lovely Botanic Gardens, although some distance from the town centre. The staff were very friendly helpful. Although the breakfast choice consisted of continental fair, with no cooked option, there was plenty to choose from. There were several minor things that were a little bit disappointing, such as there being a plug socket hanging off the wall which looked pretty dangerous; there was no toilet roll holder: the shower wasn't great (no water pressure): and the door to the room was really tricky to open. As I say, not major things, but added up they all added up. The thing that was most disappointing was the noise! We were at a room at the front of the house which looked onto a busy main road, which at night was so noisy with people leaving pubs and clubs etc that me and my girlfriend found it really hard to sleep. Maybe a little double glazing and moving the bed away from the window would help calm the noise.
Pleasant walk into the city centre. Plus the open-top tourbus stops nearby!! Close to pubs that can be a bit noisy at the weekend.
Friendly, casual and really great sized room. Nice ensuite. Free internet access! Regular easy-to-use buses into the city. I had to leave too early for the included breakfast but the dining room looked nice and the owner offered to pre-prepare me some cereal and juice the night before instead. Not the Hotel's fault but an issue for the area in general - there are some pubs nearby and I stayed Saturday night and when the pubs shut there is a fair amount of noise on the street by exiting patrons. Fortunately I was too tired to care and slept OK anyway.
A very warm greeting on arrival, friendly atmosphere for all of our stay, cleanliness, comfort and excellant food.
Couldn't do enough for you, very flexible and accommodating. a real home from home atmosphere. Very friendly and very clean. Room cleaned daily and towels changed as required.
The lighting was poor. No bulb in the loo. The room was tatty, the mattress of the lowest quality. There was no obvious heating. V poor.
Convenient Location Maybe a little traffic noise but not a big deal really. Double glazing helped.
The hostess was friendly. The breakfast was fine. This hotel was sub-standard with regard to cleanliness of rooms. The shower cubicle was not clean, showing black gunge at corners and around edges of tray. The tiles in the shower had mildew on the grout. It was clear that when the door was open, the cleaner did not look behind the shower door to clean. The wooden floor in the bedroom (2) was cracked ie chipped boards. I had to move the bed and dressing table to access sockets for my work. Inside the wardrobes were very dusty and there were quilts and lamps stored in them. The valance on one of the beds was dirty and had not been changed.
Friendly staff All "hardware" i.e room equipment is a bit very old and very basic. One star rating justified, but never three.
Nice place to stay and very central No evening meals available
Great hospitality, clean rooms serviced daily, good breakfast menu.. Beds are getting a little tired
The staff were very friendly and helpful. The food was good. We liked the staff. The room was cold. We forgot to bring a hot water bottle. the room had three windows and was cold.
Very friendly, family run Guest House. The rooms have been upgraded and modernised since our last visit 2 years ago.Irish breakfast was great There was no alarm clock in the bedroom, but we forgot to check if the TV had this facility.
It was a nice relaxed atmosphere, everyone was very friendly and helpful and the breakfasts were lovely The only thing was that the hot water wasn't very hot some nights. One night it was just tepid.
Excellent breakfasts - very tasty!
Hospitality, proximity to marina & town, and of course the breakfast. The single attic room I stayed in had very noisy pipework (water) running through the room.
As is the norm in all of Ireland, I found everybody to be very friendly, polite and helpful. It all added up to a very pleasant stay. I didn't like the fact that I only had three nights there. Longer would have been good.
We had the family room very spacious and clean
Owner and staff very friendly and obliging. Good room and excellent ensuite Nothing
Very friendly manageress,sea view Room had basic decor. / furnishings, in need of minor repairs and modernisation.
the staff went out of their way to be helpful. Breakfasts were excellent. The location was very central for Bangor.