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Room was clean - bed was quite comfortable. I like the TV in room and bathroom. Convenient with restaurant and lounge on site. One of my keys didn't work. Front Desk staff should give a gentle reminder that room keys should not be stored near cell phones. Not a big deal though.
Friendly staff, adequate parking water pipes made loud noise like a hoover vacuume cleaner during toilet filling and shower operation
Friendly staff, nice restaurant, very clean
The room was very big, clean and had a heater in the bathroom. The restaurant was good enough. It was conveniently located near the highway.
the spa and pool were Excellent Although the room was a non smoking room it smelled fro smoking, there were flees in the room !!!
Nice big room and bathroom even though the hotel was a little old. It was very well kept.
Size of room was nice, bed was comfortable noise level from hallway you could hear conversations, and the person next door using the bathroom
The people were very nice. The hotel was as described. The room was small, but perfectly adequate for my needs.
Lounge area and entertainment. Very good! Only stayed one night as traveling on to Canada. We would definitely stay at a Senator Inn and Spa again.
Carpet needed to be replaced in room. Wish the Cont. breakfast in the morning lasted until 10:00am
The staff was friendly and very helpful. John, the person at the front desk when we checked in was pleasant and helpful. When we had an issue with the TV, he was quick to help and resolve the issue. Place was clean and the beds were very comfortable. Best we have experienced in any of the hotels/motor inns we have stayed in over the past several years. Breakfast were a little limited, but, very good.
We were there for my Dad's funeral. We are a very large family and they went out of their way to ensure all of our needs were met. It seemed every morning it was "Don't you worry about that, we'll take care of it". I will stay with Quality wherever I go in the future. Nothing
Clean. Awesome beds Updated bathroom Shower was not hot
Comfy bed and good deal with a great restaurant attached.. Room kind of smelled funny..entire wing smelled of cig smoke..room near us had a few dogs, cats and birds but were very quiet at night.
Service was excellent and people very friendly and courteous . breakfast was OK
Staff was outstanding. Extensive continental breakfast. Rooms have microwave and fridge. Next to UMaine outdoors center. Hiking trails. Across street from mall. Convention Center right there. Elevator at end of building instead of lobby area. Older building and bathroom but nicely updated.
The room was spacious,clean and had a nice flat screen TV. I wish we could have used the beautiful fireplace but it was summer! The only thing is that the doors seemed to slam from the other rooms that woke me up in the morning.
spacious room, good breakfast noisy refridge
Room was neat and clean. Location was handy to college we were visiting.
Great location for our travel, price was right and felt the room was spacious and clean. Would stay at your facility again. The breakfast was ideal for us. I have no complaints
Location near my childs College. Beds very comfortable if you are on the bottom floor, you hear all the foot traffic above you. Bathroom is small
I travel a lot, so I liked the efficiency of the staff, the ease of access to the room, cleanliness of the room, and location off the Interstate. Could not open the drapes at night because of close visual proximity of another (or wing) hotel across the way. There should be greater availability of open windows for that wonderful Maine air.
We were there because we had a funeral to go to in Madison, Maine... It was convenient to have a restaurant attatched...and it was right on the raod to go up to Madison.
Convenient The room had a funky smell to it
Windows that open, a rarity nowadays. Pillows and bedding were good. Same throws on the bottoms of the beds as there were several years ago (old?) Not being able to stay on the upper floor which had a balcony. We were relegated to a "pet room" because of our dogs.
The staff couldn't be nicer Older rooms but immaculate
The hotel is convenient to major routes, clean, friendly staff, has restaurant attached where we ate breakfast. The location is next to Wal-Mart and other large shops, so it is feels like it is in a parking lot. There was a slight odor in the hallway of carpet cleaner which we didn't like, but was possibly better than the alternative!
The bed was well appointed and there was a mini fridge and a large hdtv in the room as well as a keurig machine for coffee $175/night for a two star setup was pricey... The weekend we stayed there was a film festival in town and almost all the other hotels in town were booked so I suspect the rates were inflated...
Hotel was very clean We were several times getting stuck in the bathroom Unable to open the door Very small bathrooms
Location The room was dirty when we arrived. It had been cleaned but not well. We never received cleaning service. When I called to the front desk they said housekeeping had left for the day. It was approximately 5:00 PM. They said they would send someone with fresh towels. When we returned at 9:00PM there were no towels left. We had to go to the front desk to pick some up. The service in the restaurant was terrible. One waitperson and they couldn't keep up. We waited 20 minutes for menus. Day two was better in terms of service but the waitress decided that the yogurt I ordered should be embellished with blueberries. I am allergic to blueberries. Had to send it back.
The breakfast! Having to walk through the "smoking hall" in order to get to the elevator.
The only redeeming quality of this hotel is that it had happened to have rooms available in the city where we happened to be in when we realized we were too tired to keep driving. Was very much looking forward to taking a shower after a long day of driving...saw shower...did not take shower.
Not hard to find. Breakfast was included in room rate. The place just looked and felt dirty, drapes hanging crooked, window screens broken, unpleasant odor in hallway. Room and bedding smelled like cigarette smoke and it was suppose to be non-smoking.
Using Kayak. Was very dissapointed with This site. Will never use this site again.
the flowers were very pretty. The door stuck, the toilet ran off and on all night and the whole toilet moved when you sat on it. Not many channels on the tv and list not accurate. The fridge did not get cold enough. Had bucket for ice but no ice machine. There was NO SMOKE ALARMS in the room. Whole motel needs to be upgraded. We will not stay here again!
Price was reasonable. One garbage container was not emptied prior to check in. Housekeeping attempted to come by once in a 4-day stay.
Very cheap. The hotel receptionist was friendly No hot water. At check out, I told receptionist I had no hot water and was told I should have called so maintenance could have been sent to fix it, making it MY problem for not calling, instead of their problem for not having hot water.
Bed was comfortable and it was quiet The bathroom had a very unpleasant smell. There was no AC.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The hotel is a bit unusual, but that isn't a bad thing. It's laid out like a motel, and the front is well done. It's friendly, clean, warm, and well-appointed. I'd stay here again! The lack of snow. (Just kidding!)
I needed quiet and this room worked for me. Actual size of the room would help. 8 x 10 or 10 x 10 or whatever - that should be part of the description with all motel/hotels.
Run down, musty
The floors were laminate with radiant heat, you could adjust the thermostat. It was nice to have dishes to use. The staff was excellent, friendly, and you could tell they genuinely cared. The fridge was a little noisy and there were a few dirty dishes in the sink.
Character and quaintness Decor
beds and pillows very comfortable. sit down breakfast with 4 choices (eggs, meat, home fries, toast or French toast or pancakes or Belgian waffle) or continental of scramble eggs, hard boiled egg, yogurt, toast, Danish, cereal. also juice, coffee also close to highway and stores pool area-pool inside very hot, wish they had small deck to go outside to sit in sun. exercise room- needs more equipment and bike did not work properly.