Hotels near Portland Airport

Hotels near Portland Airport

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Portland (PWM) - Portland, ME
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Best hotels near Portland Airport

Cleanliness
9.7
Comfort
9.7
Facilities
8.0
Location
9.4
Overall
8.0
Overall 9.5 Excellent
Based on 65 reviews
Cleanliness
9.7
Comfort
9.7
Facilities
8.0
Location
9.4
Overall
8.0
Cleanliness
9.5
Comfort
9.5
Location
9.0
Services
9.5
Staff
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.8
Comfort
9.8
Location
9.5
Services
9.6
Staff
9.9
Cleanliness
9.4
Comfort
9.4
Location
9.4
Services
10.0
Staff
9.4
Cleanliness
9.4
Comfort
9.4
Location
8.1
Services
9.4
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: The breakfast was so good and Jim was a wonderful host.the room was very clean and the Inn had so much character. It would stay here again and again.
Excellent 10.0
Pros: The breakfast was absolutely divine — lots of local ingredients and thoughtful compositions. The room was elegant and cozy, and the location is absolutely ideal.
Excellent 10.0
Pros: Friendly and hospitable staff, easy check in and check out, delicious breakfasts.
Excellent 9.0
Pros: Amazing breakfast, great staff and service, very cute and clean
Cons: Bed was a little hard but that is probably a preference type of thing
Excellent 9.0
Pros: Great breakfast. The Inn is very comfortable and the Inn keeper/owner makes it all work.
Cons: It all worked. We had a very busy week ( a wedding during Covid is not something you can really plan for) and Jim worked with us on some request. Very nice touch.
Excellent 9.0
Pros: Freshly made, great variety, delicious
Excellent 10.0
Pros: Great location and an exciting breakfast. The daily changing 2 course breakfast is a perfect start (great self-made pastries!). Jim is a perfect host taking care of his guests. The B&B is located 15 minutes walk from the city center with lots of great restaurants. We can’t remember sleeping better in an hotel. The mattresses were perfect and it is a very calm area. If you prefer a historic villa rather than a modern hotel it gonna be your spot in Portland! We will be back again.
Cons: Nothing
Inn on Carleton - Portland
Rated #1
9.5
Excellent 9.5
Based on 65 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Food
8.5
Location
9.1
Overall 8.9 Excellent
Based on 351 reviews
Cleanliness
9.3
Comfort
9.1
Facilities
10.0
Food
8.5
Location
9.1
Cleanliness
10.0
Facilities
10.0
Food
8.5
Location
10.0
Overall
10.0
Cleanliness
9.1
Comfort
9.2
Location
9.1
Services
9.1
Staff
9.2
Cleanliness
10.0
Comfort
9.3
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
8.9
Location
9.1
Services
9.1
Staff
9.3
Cleanliness
9.6
Comfort
9.5
Location
8.8
Services
9.3
Staff
9.3
Cleanliness
9.3
Comfort
9.3
Location
9.2
Services
9.1
Staff
9.1
Cleanliness
9.3
Comfort
9.2
Location
9.2
Services
9.0
Staff
9.0

Good 7.0
Pros: Good breakfast, 24 hour tea/coffee, strong WiFi, check-in/ out was fast.
Cons: No sound proof. Our room window faces highway, so it was too noisy to have a good night sleep.
Excellent 10.0
Pros: 24 hr coffee
Cons: I liked everything about it.
Excellent 8.0
Pros: I liked the hard floors in the room instead of carpet. The front desk staff were very nice. The sheets were soft.
Cons: The room wasn¿t as clean as it should have been. No bags in the room trash cans, fingernails, dust, and crumbs around frame/headboard of bed. The duvet cover had dried up thick yellow substance. Lack of staff, had to go down to get pillows myself.
Excellent 10.0
Pros: Always Nice
Cons: everything was fine
Excellent 10.0
Pros: Location was very convenient, breakfast was great!
Excellent 10.0
Pros: How clean and convenient the hotel is. Amid the pandemic, the hotel certainly went out of their way to be welcoming to guests while conscientious of health hazards. It was better than I expected. Hands down.
Cons: Nothing!
Good 7.0
Pros: The modernization of it.
Cons: Dirty marks all over doors from carts and dust bunnies all over floor in bedroom.
Excellent 10.0
Pros: I love this hotel. My first time staying. Its very hard to find a hotel that takes pride in actually cleaning the ENTIRE hotel, especially your room! PLEASE stay that committed to cleaning and you'll always have my business! Staff KNOWS customer service!!
Cons: I had an extended stay and I feel that I should have been able to get the original price I booked for. That would have been excellent customer service.
Excellent 10.0
Pros: The hotel was very clean, friendly staff, and super trendy.
Cons: My room was on the freeway side of the hotel and very noisy with traffic all night long. I will request the other side of the hotel next time I stay.
Excellent 10.0
Pros: Clean fresh and new
Excellent 10.0
Pros: LOCATION...........LOCATION.........LOCATION!!!!!! Perfectly placed walking distance to popular restaurants and across the street from the local shopping mall. The Hotel was a pleasure visually with vibrant bright colors, state of the art facilities.
Cons: I have any NEGATIVE Criticisms.
Excellent 10.0
Pros: Good location, great price, super clean, staff is helpful and the bed was comfortable.
Cons: No
Excellent 10.0
Pros: Everything about this hotel was welcoming, the bed was very comfortable and the overall size of the room was perfect. The fact that they take pers was one of the reasons we picked here, now we know why we got one of the last rooms for the night.
Excellent 8.0
Pros: The newness of the hotel was what I liked best!!
Cons: Depending on the location of your room facing the front parking lot or the back which backs up to the Maine Turnpike which is EXTREMELY noisie you want to have a room facing the parking lot which is much much quieter!!
Excellent 10.0
Pros: The hotel had a nice casual feel, we felt really comfortable there. The staff was friendly and welcoming in a genuine way. The bed was comfortable. Breakfast was great with lots of options. Loved the coffee and tea always available in the lobby!
Excellent 10.0
Excellent 9.7
Pros: The style and eco friendly soaps was awesome!
Cons: The pillows were strange and the bed less fluffy as some other hotel beds.
Good 6.0
Pros: Location
Cons: Staff is not the friendliest
Excellent 10.0
Pros: There was a lot to like here. The rooms aren't huge but they hold a lot. No wasted space. My wife remarked it was like sleeping in an IKEA showroom since the furniture will remind you of there. Other nice features, no carpet to get dirty, good shower with plenty of pressure, chargers build into the outlets so I didn't even have to dig mine out, amazingly good breakfast, comfortable bed, and I'm a bed snob. All in all a TRUely good stay.
Cons: I can really think of a thing. I just keep thinking of more positives to add
Okay 4.0
Pros: new/location
Cons: no coffee in room -small room-no closets-no dresser to put clothes in
Okay 5.0
Pros: I love the set up and I loved the window dressings I no most people wont like that there is no carpets but it help to no that thay are clean. Very simple and nice.
Cons: we were in the middle watching a program and the Tv went out. It would not have been so bad but it was pouring rain and there was not much to. Would have better if we could of enjoyed our time there.
Excellent 9.7
Tru by Hilton Portland Airport Area ME - South Portland
Rated #2
8.9
Excellent 8.9
Based on 351 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Location
9.0
Services
9.1
Staff
9.2
Overall 8.9 Excellent
Based on 253 reviews
Cleanliness
9.3
Comfort
9.2
Location
9.0
Services
9.1
Staff
9.2
Cleanliness
9.2
Comfort
9.0
Location
8.9
Services
8.8
Staff
9.0
Cleanliness
9.4
Comfort
9.3
Location
9.1
Services
9.2
Staff
9.3
Cleanliness
9.4
Comfort
9.3
Location
8.8
Services
9.2
Staff
9.4
Cleanliness
9.3
Comfort
9.3
Location
9.1
Services
9.2
Staff
9.4
Cleanliness
9.0
Comfort
9.2
Location
8.9
Services
9.2
Staff
9.4

Excellent 10.0
Pros: I loved every part of my stay here. The staff were extremely friendly. The location was perfect. Its 100 percent the best hotel to stay at if you go to south Portland Maine.
Cons: There was nothing I didn't like about my stay here.
Excellent 9.0
Pros: Breakfast was a grab and go because of Covid. A valiant effort. The kitchen however was exceptional and the room much larger than i expected. The fridge was standard size, not under counter, and had a separate freezer. There was a microwave and dishwasher and a reasonable supply of dishes and silverware. The desk lent us a bottle opener. A hot-plate and frying pan were also available on request. Nice shower, good supply of reachable towels, good water temperature and pressure in the shower. Everything was very clean. Nice room darkening shades for keeping out too-early sunshine. Staff was great. Kudos to Ab.
Cons: We were on the top floor and there was noise from some equipment on the roof. Expected the airplanes (which start just after 6 a.m. - it is an airport hotel after all. Nothing else was at all off base.
Excellent 10.0
Pros: We were very satisfied. Our stay was for pleasure and it was perfect! Had our grand baby over night and felt very safe bringing her there🥰
Good 6.0
Pros: The front desk employees were very friendly and helpful.
Cons: The room was a bit noisy. It was not well stocked with supplies
Okay 5.0
Cons: Could have been cleaner. Lots of outside light from airport and shade didn’t work
Excellent 8.0
Pros: Comfortable
Cons: Double charged
Poor 1.0
Pros: NOTHING I have been waiting since Easter for someone to get back to me or schedule me a different night!!!! NOT happy at ALL!!!!!! Not to mention the cockroach!!!!! I have a video of it I guess I should post it on the website!!!
Cons: The cockroach crawling on the wall and nobody getting back to me after several calls!!!!!!
Excellent 8.0
Pros: Stay for two nights. Pool was crowded for our liking and no one followed the rules. Made our kids uncomfortable. And breakfast was not very good.
Cons: Breakfast was bland. Bagel and yogurt.
Home2 Suites By Hilton Portland Airport - South Portland
Rated #3
8.9
Excellent 8.9
Based on 253 reviews
Details
Reviews

Cleanliness
9.3
Comfort
8.8
Facilities
8.8
Location
8.3
Overall
9.4
Overall 8.8 Excellent
Based on 964 reviews
Cleanliness
9.3
Comfort
8.8
Facilities
8.8
Location
8.3
Overall
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
8.8
Location
8.1
Services
8.5
Staff
9.3
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
6.0
Overall
8.0
Cleanliness
9.8
Comfort
9.2
Facilities
8.7
Location
8.5
Overall
9.2
Cleanliness
9.2
Comfort
8.7
Location
8.2
Services
8.5
Staff
9.5
Cleanliness
9.1
Comfort
8.7
Facilities
9.0
Location
8.4
Overall
9.0
Cleanliness
9.4
Comfort
8.9
Facilities
9.1
Location
8.6
Overall
9.6
Cleanliness
9.3
Comfort
8.8
Location
8.6
Services
8.6
Staff
9.4

Poor 1.0
Cons: The hotel is filthy - bed is packed with bed bugs and/or mites and it smells terrible - clearly there is an infestation. The first night I thought maybe it was mosquitos or gnat bites but nope the second night it was much worse and thankfully I was leaving- had to sleep with a towel underneath thinking it would protect me in case it did end up being bed bugs but didn’t help at all- neck and arms covered in bites and all my skin is still red and irritated days later (which I had someone confirm were bed big bites via pics). Called the hotel after I left and the front desk clerk claimed they “don’t have bed bugs” and called me crazy for being furious with her response (it was the first thing she said, no apology and no follow up questions- basically claiming I was a liar and making an assessment she is not qualified in the least to make) and just repeated “this hotel doesn’t have bed bugs” like a robot as if it’s company policy to respond in such a manner. She hung up on me and when I called back she confidently told me the manager wouldn’t mind that she hung up on (probably her relatives who won’t hold her accountable as she’s working for them) and that she would get back to me about the bed bug situation as I wanted a full refund. I initially didn’t ask for one because the management clearly seemed rude and incompetent during my stay and the cleanliness of the hotel overall proves hygiene is not a priority there. The second night I didn’t sleep and was so furious in the morning- I didn’t even have the energy to argue, dropped off my keys and when he asked how my stay was I ignored and walked out. I will be reporting them to the Portland health department. Bathrooms are also poorly ventilated, rooms have bed bugs and/or mites but hotel is confident saying for they don’t and now my upper body is covered in them! Good thing I am vaccinated knowing this location probably didn’t care for covid either!
Good 7.0
Cons: room too close to sidewalk, street.
Excellent 10.0
Good 7.0
Cons: Didn't get new towels... Only made bed... Hotel neat... Had to carry stuff up stairs(knew that before made reservations)... Breakfast ok.
Excellent 8.0
Pros: Location and Price
Cons: Only issue things are a little dated
Good 7.0
Pros: Great staff. Nice breakfast. Charming & super clean.
Cons: Smallest hotel room I have ever experienced. Very cramped.
Excellent 10.0
Pros: Hotel was lovely and the location was great. However, the bed was too hard and not comfortable.
Cons: The bed - too hard
Excellent 9.0
Pros: Comfy bed....very clean room. Loved the complimentary tea, coffee 24/7. Staff informative and pleasant.
Cons: A little noisy on our street side room due to traffic.
Excellent 8.0
Pros: Robes in closet
Cons: Sharing a bathroom
Okay 5.0
Pros: It was cute and quaint. They had some nice pastries.
Cons: This was the first time staying in this type of hotel. I paid extra for an in-room shower (very small and tight for an old portly man like me). No elevator (I was on the third floor). No fridge or microwave (just a coffee maker).
Excellent 9.0
Pros: Hotel is underrated. Provides snacks and complementary breakfast during covid, beautiful hotel with unique rooms and very friendly staff. Great price.
Cons: Bed was too soft and shower was old and short
Excellent 10.0
Pros: This hotel is the definition of quaint charm, in the best of ways! Such beautiful spaces all around. The room was comfortable and felt very welcoming and cozy.
Excellent 10.0
Pros: Friendly staff and beautiful rooms
Excellent 10.0
Excellent 10.0
Pros: Very cute atmosphere with a great breakfast given Covid circumstances. Great location in reference to downtown Portland.
Excellent 10.0
Pros: hotel is a cozy, comfortable place located close enough to the port district to be attractive. given it's cost and very helpful, professional and friendly staff, we will definitely be back and would highly recommend the hotel.
Cons: nothing
Excellent 10.0
Pros: Location, cleanliness, kind staff, breakfast
Cons: The bathroom was separate, on the hallway. I didn’t mind it though.
Excellent 10.0
Pros: Charming and fun. Great staff.
Excellent 10.0
Pros: This hotel was very different from most, and was a delight. It likely is not for everyone, but provides all one could ask for or need. Personnel was always helpful and courteous.
Cons: The distance from city center was the only disadvantage I found.
Mediocre 3.0
Cons: Room was in poor condition, and pricing did not reflect the quality of the offering.
Good 7.0
Cons: The room door tag indicated the maximum price that could be charged was $---. I was charged $--- plus fees. How do I get refunded the $25?
Excellent 9.0
Pros: Well maintained, just what we needed to 2 nights
Cons: The website seemed to give the idea the location of the hotel was close to the harbor. Actually it's 1.5 miles to get to the harbor. Otherwise the hotel was fine for what we needed.
Excellent 9.7
Pros: Staff were very friendly and helpful. The Inn itself was quaint and charming. Location was a plus.
Excellent 9.4
Pros: Old world feel but up to date amenities. Large room. Didn't feel like a "hotel". Loved it.
Cons: A little away from the harbor and restaurants. Walk, cab,Uber solves that issue.
Excellent 9.1
Pros: The friendly and helpful staff, and the ambience. And the price.
Cons: I agree with a previous reviewer that the bed was not as comfortable as it could be - a little stiff with hard pillows.
Excellent 10.0
Pros: Everything
Excellent 10.0
Pros: Very sweet and quaint. Some of the accommodations you share a bathroom, but you save money when you chose one of those rooms. Very clean and comfortable. Staff was excellent!
Excellent 10.0
Pros: Beautiful quaint little inn
Cons: No elevators: not an issue for me, but maybe for others.
Excellent 10.0
Pros: Warm decor , free and convenient parking
Excellent 8.2
Pros: Clean, friendly,not too far from town
Cons: External bathrooms won't be to everyone's liking , wasn't a big deal for me
Excellent 10.0
Pros: Clean, comfortable room-beautifully decorated!
Cons: Location wasn't the best but that was a minor setback.
Good 7.7
Pros: Half the price of other options in old port, friendly staff and clean rooms. Very European set up, small rooms detached bathroom, but nice enough facilities. Interesting old building.
Inn at St John - Portland
Rated #4
8.8
Excellent 8.8
Based on 964 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.1
Facilities
8.0
Location
8.9
Overall
8.1
Overall 8.8 Excellent
Based on 704 reviews
Cleanliness
9.0
Comfort
9.1
Facilities
8.0
Location
8.9
Overall
8.1
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
9.0
Location
8.9
Services
8.8
Staff
9.1
Cleanliness
8.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
4.0
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
8.5
Cleanliness
9.2
Comfort
9.2
Location
8.9
Overall
6.0
Services
9.0
Cleanliness
8.6
Comfort
8.7
Location
8.3
Services
8.5
Staff
9.1
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.4
Overall
10.0
Cleanliness
9.1
Comfort
9.2
Location
9.1
Services
8.8
Staff
9.3

Excellent 10.0
Pros: Everything!! Very clean with a nice set up
Poor 1.0
Pros: Terrible, racist hotel! Will never stay at another Hilton!
Cons: Everything!
Excellent 10.0
Pros: The location was ideal to get to various tourist destinations. Quiet and easy to navigate to and from.
Excellent 10.0
Pros: Very clean and comfortable
Mediocre 3.0
Pros: Price was somewhat reasonable.
Cons: We stayed 3 nights - 4 days with 3 registered guests. We had to ask for towels for 3rd person. We were told maid service would be done after 2 days. After day 3, we again had to ask for clean towels, more toilet paper (no extra roll was left), more cleanex tissues (which ran out). Coffee was completely unavailable after 9:30a.m. When one is on vacation, they should be able to sleep in a little later and expect to get coffee. It was all very disappointing. Elevator floor - carpets were very dirty. I understand COVID and all, but the stay was not free, the hotel is charging $$$.
Excellent 8.0
Pros: Beautiful lobby as well as rooms. Clean bathroom and kitchen areas.
Cons: I was above the outdoor seating area and was up all night because of the noise of the people below me (11:30-Midnight). Could use a bit more window soundproofing. Got 4 hours of sleep before I had to leave in the morning.
Poor 1.0
Pros: View
Cons: Front desk
Excellent 10.0
Pros: Love the clean room and nice staffs!
Excellent 10.0
Pros: Okay . Understood that it's a complicated situation covid
Cons: No complaints
Excellent 8.0
Pros: ?
Cons: ?
Excellent 10.0
Pros: the rooms are very nice and clean.
Excellent 10.0
Pros: The suites where beautiful, immaculately clean, quiet and comfortable. The staff was very pleasant and helpful. The free breakfast was a nice bonus, was pleased to see that they served hot breakfast sandwiches. Will stay here again.
Excellent 10.0
Pros: Nice and clean close to the airport with a shuttle service. Bedding and beds are very comfortable. We also left our car here for the week which was much cheaper than leaving it at the airport.
Cons: Nope we recommend this hotel
Excellent 10.0
Pros: I love the separate bedroom and living space - it really is a suite. And I loved how close it is to the airport for our early morning flight. Another bonus is the grab and go breakfast.
Excellent 8.0
Pros: Proximity to airport. Friendly and helpful staff both at checking and when leaving.
Cons: Food selection of "continental" breakfast.
Excellent 10.0
Pros: The cleanliness and the friendly staff
Cons: No
Good 6.0
Excellent 10.0
Pros: The rooms are immaculate and very nicely decorated. Beds are so comfortable!
Cons: No
Excellent 10.0
Pros: Clean and welcoming lobby; good COVID-19 health & safety protocols; beautiful, clean, tidy room(s) with amenities; free parking; right next to the airport, downtown area, shops and other places; and surprisingly quiet.
Cons: 1 small thing: inability to control thermostat.
Excellent 10.0
Mediocre 2.0
Pros: Huge bug
Cons: The bug
Okay 5.0
Pros: Close to airport, had plenty of space, price was good, had a breakfast
Cons: Seems like they were a bit legalistic about wearing a face mask. No coffee available for our early morning departure. To get anything to drink we had to request and were given water. I appreciated the cinnamon roll.
Okay 5.0
Pros: New hotel and clean.Good staff
Cons: Light coming through window.Not totally dark .
Poor 1.0
Cons: Rude Staff, Dirty Room. No response from Manager.
Poor 1.0
Pros: The hotel cleanliness and location were ideal for our stay in Portland.
Cons: The hotel placed us in a room with plumbing issues. We had to call the maintenance team 4 times. The second maintenance worker did not even clean up the floor after he worked. We had to call and ask for cleaning supplies and had to do it ourselves.
Poor 1.0
Pros: It is truly pet friendly.
Cons: It is not safe, and the people who work there don't care. Staff invited unmasked people to join us in elevator, and the next day I woke to find a mam standing on the roof outside my third floor window at 6 am, no emergency. Rude people.
Mediocre 2.0
Pros: Good location
Cons: This might be Portland Maine's worst and most unsafe hotel. Staff does not want masks. Make for guests are suggested not mandated. Awful. Do not stay there.
Good 6.0
Pros: Room was spacious and comfortably furnished, appeared clean and odor free, in a pet friendly hotel this is a plus.
Cons: WOKE UP TO FIND MAINTENANCE MAN STANDING OUTSIDE MY BEDROOM WINDOW, NO EMERGENCY, no notice!! Staff INVITED unmasked man into elevator with myself and another masked guest after fire in hotel. No shit. NO CLOSET OR SPACE TO HANG CLOTHES.
Mediocre 3.0
Cons: Emailed management about issues had with human biological excrement on the nightstand and never received a call or email back.
Mediocre 3.0
Pros: Separate sitting area, good A/C
Cons: No evening social or cooked breakfast, bathroom floor not very clean, squishy pillows
Good 6.0
Cons: Carpet was wet and the room smelled terrible. Really loud construction starting at 730am. I will not be back.
Good 6.0
Pros: Its convenient for my kids with having the pool and restaurant. Great location close to mall and stores
Cons: The last couple times I stayed at embassy my bathroom was seriously disgusting like I didn't even want to shower cuz there was hair and soap scum in the shower and mind u this was my second stay in the last 3 months besides that the room was great
Good 7.0
Pros: The waitstaff was very good
Okay 5.0
Pros: Close to airport and car rental services which helped with early morning departure.
Cons: Overall the hotel is a bit played out. Bath tub in bathrooms very old-fashioned; step-in showers much easier to use and safer. Wall mount AC units with electric heaters must be 30 year old technology. Noisy, can't hold set point.
Good 6.0
Cons: The quality was not worth the $--- nightly rate
Excellent 10.0
Pros: The friendly staff, happy hour at the lounge, excellent breakfast, clean and large rooms ...what is there not to like?!
Cons: No fault of Embassy Suits, but I showed up a week early! And they were booked solid. We came back the next week to celebrate 38 years of marraige. (It was worth the wait - LOL).
Okay 4.2
Pros: I liked that the hotel was pet friendly and had a reception in the evening. The location was convenient to bother the jet port and downtown Portland.
Cons: The hotel did not have a requested item set up in the room upon arrival. The shower had hair on the walls and there were people smoking underneath our window all night, which came directly into the room through a vent. It was very slippery out and all of the walkways and sidewalks remained untreated, making it very unsafe for both guests and pets. Management was not particularly responsive to any of these concerns.
Good 6.0
Pros: 1) The distance from the airport in order to make a 6 AM flight. 2) The availability of the shuttle when needed.
Cons: Should specify in advertisement what the cost/night is for parking. They charge 2.50/bottle for water (waters in room. If arrive late/leave early you miss happy hour and free breakfast. Charge for the night too high.
Good 7.0
Pros: Walked from PWM airport baggage claim after flight cancellation.
Cons: Overall seems a little tired but still. Ok.
Embassy Suites by Hilton Portland, Maine - Portland
Rated #5
8.8
Excellent 8.8
Based on 704 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.4
Location
9.0
Services
9.3
Staff
9.4
Overall 9.0 Excellent
Based on 71 reviews
Cleanliness
9.3
Comfort
9.4
Location
9.0
Services
9.3
Staff
9.4
Cleanliness
9.6
Comfort
10.0
Location
9.3
Services
10.0
Staff
9.6
Cleanliness
9.2
Comfort
9.3
Location
9.0
Services
9.2
Staff
9.3
Cleanliness
9.6
Comfort
9.0
Location
8.8
Services
9.6
Staff
9.6
Cleanliness
9.4
Comfort
9.4
Location
8.9
Services
8.9
Staff
9.2
Cleanliness
10.0
Location
10.0
Services
10.0
Staff
10.0
Value for money
7.5

Excellent 9.0
Pros: Very romantic accommodating cozy comfortable environment. Very tasteful and engaging and interesting decorating. Nicolette the innkeeper was amazing
Cons: Caution authentic high four poster beds. Not necessarily for the faint of heart! Very romantic but not necessarily the most relax sleeping accommodations.
Excellent 10.0
Pros: Lovely artistic home. Great experience. Very accommodating staff.
Excellent 10.0
Pros: Breakfast and service were exceptional. Staff was really the best, even cleared our car of 2 days of heavy snow!
Cons: 3 flights of stairs for seniors was a tad much, but hardly a major issue.
Excellent 9.6
Pros: We really loved the eclectic decor (previous owners of the house were artists). The location is a quiet residential area with beautiful old houses but within walking distance of restaurants, museums and shops. The breakfast was also good.
Cons: Sometimes it seemed like they didn’t have enough people working there. Everyone was very friendly and helpful.
Excellent 9.2
Pros: The overall experience was very pleasant and the unique creativity of decor much appreciated!
Cons: The breakfast experience was a little confusing, leaving guests unsure about food selections and the Inn’s morning routine. Most of our past Inn stays had someone greeting us and explaining the process etc.
Pomegranate Inn - Portland
Rated #6
9.0
Excellent 9.0
Based on 71 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.4
Location
8.6
Services
9.1
Staff
9.7
Overall 9.1 Excellent
Based on 28 reviews
Cleanliness
9.3
Comfort
9.4
Location
8.6
Services
9.1
Staff
9.7
Cleanliness
7.5
Comfort
7.5
Location
6.3
Services
7.5
Staff
10.0
Cleanliness
9.3
Comfort
9.4
Location
8.9
Services
9.0
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Location
8.8
Services
10.0
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
7.5
Services
10.0
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 10.0
Pros: Very ckean. Comfortable and tge breakfasts were excellent.
Cons: Nothing, it was lovely.
Excellent 10.0
Pros: The breakfast was awesome great cook and personality. Location was around a lot of business but easy to find.
Cons: Location was around a lot of business but easy to find.
Excellent 10.0
Pros: Very homey and staff made you feel welcome
Cons: Decorated well time period appropriate
Excellent 9.0
Pros: Comfortable clean room, excellent breakfast, excellent hosts, lovely communal area one of the best B& B's we stayed in on our trip.
The Chadwick Bed & Breakfast - Portland
Rated #7
9.1
Excellent 9.1
Based on 28 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.9
Facilities
7.6
Location
8.0
Overall
7.7
Overall 8.5 Excellent
Based on 1,853 reviews
Cleanliness
9.0
Comfort
8.9
Facilities
7.6
Location
8.0
Overall
7.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
6.0
Overall
10.0
Cleanliness
6.0
Comfort
5.5
Facilities
5.5
Location
6.5
Overall
5.5
Cleanliness
8.8
Comfort
8.8
Location
7.8
Services
8.7
Staff
9.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.2
Comfort
8.5
Facilities
8.2
Location
8.3
Overall
8.2
Cleanliness
9.1
Comfort
8.9
Location
8.0
Services
8.7
Staff
9.1
Cleanliness
9.0
Comfort
8.8
Facilities
7.3
Location
8.4
Overall
7.6
Cleanliness
8.9
Comfort
8.9
Facilities
6.0
Location
8.1
Overall
6.6
Cleanliness
8.8
Comfort
8.9
Location
8.5
Services
8.8
Staff
9.1

Okay 5.0
Pros: Good customer service
Cons: Cleaner room. There were handprints on the headboard.
Excellent 8.0
Pros: The staff were SO helpful and kind. Every time we walked in someone was there with a smile, without fail! We even forgot an item and a day later they mailed it to us. Truly above and beyond customer service!
Cons: Just the pillows.
Excellent 9.0
Pros: Location, staff, ease of parking, cleanliness, closeness to baseball stadium
Cons: High price for area Loud HVAC Sparse breakfast choices
Mediocre 2.0
Pros: Nothing
Cons: Had to pay $10 for parking at the hotel , drunk kids running up and down the hall trying to get in the room , breakfast .....here a pre packed muffin .....run away fast
Excellent 8.0
Pros: Room was clean Staff was amazing
Cons: This is picky I know but the comfort of the pillows I didn’t like. Too thin for my liking but like I said super picky
Excellent 10.0
Pros: Hotel was close enough to Uber to commercial st, easy to find.
Cons: No.
Excellent 10.0
Pros: clean updated
Okay 4.0
Pros: Friendly staff and easy access to places of attraction.
Cons: Cleanliness, cleanliness, cleanliness! TV is not working and when we inquired, they blamed it on the cable company. Clearly, it was the remote that needed to be Reprogrammed. We had better quality service for the same money at other hotels.
Excellent 10.0
Pros: Conveniently located close to all activities.
Okay 5.0
Pros: The cleanliness of the hotel by my viewpoint of the areas I had accessed, traversed and made use of. The stairways were every bit as cared for as the other egress. I did not crawl along, but i had to walk the four flights.
Cons: So that in the event there were scheduled testing of electrical back up systems, I found the consolation for a wht glove. My only complaint, and it may be the resolve of best suit for specific purpose,lighting for air contaminants.
Excellent 10.0
Pros: Friendly staff. Very accommodating. Clean rooms. Quiet location.
Cons: Breakfast was blah. No variation of food items.
Excellent 10.0
Pros: The staff was great.
Excellent 8.0
Pros: The breakfast was really good.
Cons: One of the primary reasons why I chose this hotel was the free airport shuttle that was advertised. However, the shuttle would not accomadate our flight times as we left really early in the morning and returned after midnight. Had to take a taxi - $$$
Excellent 10.0
Pros: The staff was AMAZINGLY helpful with anything we needed or asked for during our stay!
Excellent 9.0
Cons: The breakfast could be better
Excellent 10.0
Pros: Although it was a bit out of the down town area it was within walking distance of Thompson's Point venue. The breakfast area was well stocked with a variety of choices.
Mediocre 2.0
Cons: Arrived at midnight to a blocked off parking lot, cranes and construction. Clearly closed yet someone still answered the phone and said there are a couple rooms available in the back. I felt bamboozled!! Cancelled and stayed at the Clarion around the corner.
Excellent 10.0
Pros: It was close to downtown. With the train station and sea dogs field you would have thought it was noisey but it wasn't at all. Staff was friendly and the room was comfortable.
Cons: The driveway entrance comes up quick and is kind of narrow.
Excellent 8.0
Pros: The beds
Cons: No TV because of snow
Good 6.2
Pros: The rate was affordable, which was nice since we just needed a place to stay after getting into the Portland airport. Our flight arrived at 12AM, so it was convenient to not have to drive far afterwards. Also, the free continental breakfast in the morning was a definite plus!
Cons: The rooms were not clean. There was rust all over the bathroom, and the shower was stained with mildew. Also, the hotel is in a weird part of town, and we didn't feel safe walking to and from the car to get our luggage at night.
Excellent 10.0
Pros: Staff was so very helpful -- allowing us to return our rental car to the airport the night before our flight and then they picked us up there, and they ordered a cab for us early in the morning to get to the airport; they directed us to pick up some breakfast items that were getting ready to be put out even though it was an hour before the official breakfast start time The place was so clean and the rooms lovely, quite the contrast to a motel we had stayed at the previous two nights
Okay 5.1
Pros: This hotel has a great location...close to the airport, close to the downtown waterfront, and easy to get around. It is definitely on the low-end of prices for the area and there was nothing bad about the area around the hotel. The complimentary breakfast was nice, nothing too fancy, but worked out great for a quick bite before meetings.
Cons: The rooms are pretty dated. They have tried to dress them up with new bedding, but the rooms smell terribly of smoke, even though they are 100% non-smoking. The first room I got was so bad with a smoke smell, that I asked to be moved, which they accomodated. However, the second room was just as bad as the first, maybe even worse. My business colleague said the exact same thing about his room, so I am guessing that most rooms smell like smoke.
Good 6.8
Cons: For an overnight near the airport with our adult daughter before her morning flight out, we looked for a suite, since her parents both snore. The second bed was a fold-out couch two feet from the first. Since we'd booked through Kayak, no .negotiation with the hotel was possible.
Good 6.2
Pros: Convenience. My son and I attended a Maine Red Claws basketball game. The hotel was very convenient to the stadium and I envision the same for a Sea Dogs game. Room was basic but decent size.
Cons: Nothing major. Outside, hallways and lobby were a bit plain and drab.
La Quinta Inn & Suites by Wyndham Portland - Portland
Rated #8
8.5
Excellent 8.5
Based on 1,853 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.6
Facilities
8.7
Location
9.0
Overall
9.1
Overall 8.5 Excellent
Based on 383 reviews
Cleanliness
8.8
Comfort
8.6
Facilities
8.7
Location
9.0
Overall
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
10.0
Comfort
9.3
Facilities
8.6
Location
10.0
Overall
9.3
Cleanliness
8.7
Comfort
8.6
Location
9.0
Services
8.6
Staff
9.1
Cleanliness
7.3
Comfort
6.0
Facilities
7.0
Location
8.6
Overall
8.0
Cleanliness
8.9
Comfort
8.7
Location
9.2
Services
8.5
Staff
9.1
Cleanliness
8.4
Comfort
8.6
Facilities
10.0
Location
8.8
Overall
10.0
Cleanliness
8.9
Comfort
8.9
Location
8.9
Services
8.6
Staff
8.6
Cleanliness
8.5
Comfort
8.3
Location
9.1
Services
8.3
Staff
8.9

Excellent 9.0
Pros: friendly staff, great breakfast on Sunday. Prompt service when had problems with the faucet in the tub.
Excellent 10.0
Pros: Good price. Clean. There is a gym that we used. I was able to use a computer and print something out for free with no problems. Slept well :) Also cookies at front desk were super delicious!
Cons: I wish there were eggs for breakfast and better coffee, but it's not important, and it was right next to starbucks.
Okay 5.0
Cons: The bathroom was smelled like Urine. The bedroom was dusty.
Mediocre 3.0
Pros: Location
Cons: There were no blackout curtains for the room... They were on half rods and couldn't be closed. Sun came up at 5:30.
Mediocre 3.0
Pros: Location
Cons: The staff and experience while there.
Excellent 10.0
Pros: to take care off the customer and the service is good is the best for now ....
Cons: to make show for the trash ...
Excellent 8.0
Pros: Staff was terrific - very friendly and welcoming.
Cons: The curtains in the room! Completely counter-intuitive. Sheer drapes always go against the glass. Room darkening curtains tucked into the corners behind the sheers means they aren¿t found. It took us 3 nights and we were assured we weren¿t the first.
Excellent 10.0
Pros: I love the design of the rooms, the view is grand. It¿s a very quiet comfortable place to stay. The sun shines brightly making the hotel and rooms very comfortable and inviting.
Cons: Not a thing to complain about
Excellent 10.0
Pros: My favorite thing about this hotel is the way the sun shines in the room, not to mention the design of the room, it¿s absolutely perfect.
Cons: Can¿t complain about anything, my stays here have been wonderful.
Excellent 8.0
Pros: Restaurant on premise.
Cons: Noisy room next to me. Also smelled some cigarette smoke.
Excellent 10.0
Pros: The coffee and muffins in the morning
Cons: The restaurant and bar wasn't open on S Sunday or Monday those were the days I was there
Excellent 10.0
Pros: Price and location
Cons: No, it was perfect!
Excellent 9.0
Pros: Location
Cons: No
Excellent 10.0
Pros: During Covid-19, cleanliness is key. Hotel was extremely clean and we felt very safe
Excellent 10.0
Pros: Convenient for was I was working
Good 7.0
Pros: Great location, close to my customer
Cons: Bar wasn't opened, assuming because of covid.
Excellent 10.0
Good 6.0
Pros: The design and view
Cons: It wasn’t all that clean and was dated.
Good 7.0
Pros: Nice view and comfy bed although was still hair in the shower but not a huge deal
Cons: I got charged twice when I checked in then got refunded when I told them then it happened again when I checked out, so pay attention to your card statements.
Mediocre 3.0
Pros: Conveniently located
Cons: Room service was poor
Good 6.0
Pros: Location
Cons: There was a horrible smell in the bathroom and mold in the shower curtain. Shelf in the bathroom was dusty.
Good 6.0
Pros: Have had many good experiences at this hotel and it had always been good.
Cons: Maid service was limited to making the bed only, don't understand.
Excellent 10.0
Pros: My 9 year old son and I went for two nights and had a great time. We loved the room it was clean and comfortable. We spent many hours in the pool which was also clean and just a neat room. We ordered room service for dinner both nights and the food was delicious. We had breakfast in the restaurant in the morning and it was also perfect. Overall we would definitely return to this hotel or others in the chain!
Excellent 9.4
Pros: Location, cleanliness, pool,
Cons: Bartender was REALLY slow, and when I asked the front desk for a re-print of my receipt from dinner the night before, she told me she couldn't do it, and didn't offer to figure it out. She did tell me to have a nice day...
Excellent 8.5
Pros: Most everything. Fun to have Starbucks right there and the Mall across the street.
Cons: Toilet clogged before retiring and we were too tired to call the front desk. It made the morning unpleasant to have a clogged toilet. I'm sure they would have fixed it right away but we were only there for the night and checked out early. That's our only complaint.
Good 6.0
Cons: Overall the room was great. It was very clean and the staff was nice. The walls however are very thin and we could hear our neighbors that kept us up through the night.
DoubleTree by Hilton Portland, ME - Portland
Rated #9
8.5
Excellent 8.5
Based on 383 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
8.7
Location
8.9
Overall
9.4
Overall 8.5 Excellent
Based on 248 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
8.7
Location
8.9
Overall
9.4
Cleanliness
4.0
Comfort
8.0
Facilities
6.0
Location
6.0
Overall
8.0
Cleanliness
9.5
Comfort
9.0
Facilities
10.0
Location
8.5
Overall
10.0
Cleanliness
8.8
Comfort
8.9
Location
9.1
Services
8.6
Staff
8.9
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
6.0
Location
8.0
Overall
8.0
Cleanliness
8.8
Comfort
9.1
Location
8.9
Services
8.8
Staff
9.1
Cleanliness
8.5
Comfort
8.2
Location
8.3
Services
8.0
Staff
7.9
Cleanliness
9.3
Comfort
9.2
Facilities
8.0
Location
9.1
Overall
10.0
Cleanliness
8.5
Comfort
8.7
Location
8.7
Services
7.9
Staff
8.7

Mediocre 3.0
Pros: I liked that it was right off the highway
Cons: there was a coffee spill in the elevator that was there are entire stay. The front desk help was very unprofessional. We enjoy taking long weekends in Portland, I will never stay there again. We were with another couple as well. There room had no water pressure in the shower and the room phone didn’t work to let the front desk know. When then went down and spoke to the front desk person, they did nothing about it. Very unprofessional.
Excellent 8.0
Pros: Cleanliness and location,
Excellent 9.0
Pros: Good
Cons: More hot breakfast items made available
Excellent 8.0
Pros: The grab and go option was very practical. Friendly receptionists and housekeeping personnel (breakfast lady not as much)
Cons: Could have more variety of fruits for breakfast. Should have a full/sealed box of Kleenex in the room. The shower gel was too watery.
Excellent 8.0
Pros: Very clean, staff super helpful
Excellent 10.0
Pros: I liked that they had very good protocol when it came to keeping everyone safe.
Cons: Nothing it was great
Excellent 8.0
Pros: The pool and convenience to area
Cons: The room was a bit small for our family but very clean
Excellent 10.0
Pros: Clean ,comfortable, friendly staff higher end hotel for sure
Excellent 8.0
Pros: Loved the bed and shower! My son loved having the pool to himself. Right across the street from the mall. I would stay here again.
Cons: Room was smaller then it looked in picture.
Excellent 10.0
Pros: I liked the set up in the room, there is a microwave and even liked the soap!! The staff was also very helpful and nice!!!!
Okay 5.0
Pros: Location was convenient
Cons: Cleanliness of the common areas, carpets and windows and floors. The room was mostly clean but around the edges of the carpet there was dust and debris. The back of the head board had smudges all over. Bulk amenities were not filled. Bathroom did not smell clean.
Excellent 10.0
Pros: Comfortable spacious fair price
Cons: No
Excellent 10.0
Pros: Location and cleanliness
Okay 5.0
Pros: The view
Cons: the pool time and the bugs on the floor in the room
Excellent 8.0
Pros: It is close to the Maine Mall, restaurants and the highway.
Cons: The toilet in the room did not flush.
Excellent 10.0
Pros: The bed was exceptionally comfortable. Both my husband and I slept soundly and woke up rested both mornings.
Cons: Having a sofa bed was definitely a plus, however it wasn’t comfortable. We ended up watching tv in bed.
Excellent 9.0
Pros: That is was off the main rd
Excellent 9.0
Pros: Very clean. Great location.
Cons: Looked like someone had laid down on the bed after it was made. Sheets and pillows looked clean.
Excellent 10.0
Pros: The bed was comfortable
Mediocre 2.0
Pros: The room was as expected and clean.
Cons: Hotel staff discriminated against me and my family. Were not allowed to access the gym. Refused an appointment but allowed other guest to make them. Declined request for first floor due to physical limitation and placed us on 3rd floor away from elevator
Good 7.0
Pros: Friendly front desk person, clean, convenient location.
Cons: Everything was great except the AC, which only went on at 68 degrees, and an hour later, went off. There was no option to just have the fan on. Maybe this particular unit was on the blink; otherwise hotel was clean and new.
Good 7.0
Pros: Free breakfast, large room, front desk and breakfast area staff very helpful
Cons: Had rooms 317, 517, 501. These rooms were noisy by elevator and stairwell door, pool not warm enough
Poor 1.0
Pros: Location
Cons: Under construction, room not cleaned on time.
Good 6.0
Pros: Location. Room had been renovated except for bathtub which had rust in it and sorely needed replacing as do the doors which are grungy. The room doors bang loudly when closing which is annoying for anyone trying to sleep. They need soft-close quiet doors,
Cons: This hotel is currently (June 2018) undergoing major renovations which we were not aware of when we booked. This is the 2nd time we have stayed here. A lot of construction debris and smell in the corridor of the floor we were on which was offputting.
Poor 1.0
Pros: Coffee cups provided in room had melted substance in bottom! Clothes closet was EXTREMELY MUSTY and unusable!
Cons: Price was considerably more than one would expect for this hotel in this region at this time of year, especially when the extremely poor quality of this property is taken into consideration. Room was dingy, peeling paint/varnish on doors. musty smells!
Good 6.0
Pros: Large room, good breakfast.
Cons: Couch and chairs in room were stained. Construction being done near Room that was loud. Big fans in hallway, also loud.
Okay 4.0
Pros: Location
Cons: We were very unsatisfied with the cleanliness of the hotel it was very sorry. The Halls looked like they had not been vacuumed in over a week and or bathroom And dishes were not clean. Also room was very banged up and not well looked after.
Good 7.0
Pros: Very nice breakfast buffet
Cons: One front desk person could have been more welcoming, but overall staff were quite friendly and helpful, especially at the buffet
Okay 5.0
Pros: Location
Cons: We had a fire drill at 7 AM because kids were making waffles unsupervised and started a fire.
Okay 5.0
Pros: Bed was comfy.
Cons: A little bid dated.
Okay 5.0
Pros: Bed was comfortable and room was very neat and clean
Cons: Front desk help was rude as hell, not only to me, but other customers as well. Wouldn't recommend this place to anyone, because when I went to desk in morning, they did nothing to correct treatment toward customers.
Okay 5.0
Pros: Staff was good. Location good.
Cons: Not that clean. The heating/cooling unit was blowing black dust all over the bed. Carpet seemed dirty. Couch seemed old and worn.
Good 7.0
Cons: Charged me extra $20 , said was scheduling
Excellent 10.0
Pros: Very cooperative staff. Helped us with our issues with the Internet and faxing our documents. Real value for money. Just across an extensive shopping mall. Very good breakfast.
Holiday Inn Express Hotel & Suites South Portland, An Ihg Hotel - South Portland
Rated #10
8.5
Excellent 8.5
Based on 248 reviews
Details
Reviews

Cleanliness
9.1
Comfort
8.6
Location
8.1
Services
8.6
Staff
9.7
Overall 8.7 Excellent
Based on 44 reviews
Cleanliness
9.1
Comfort
8.6
Location
8.1
Services
8.6
Staff
9.7
Cleanliness
9.4
Comfort
9.4
Location
8.9
Services
9.2
Staff
9.4
Cleanliness
9.0
Comfort
8.3
Location
7.9
Services
8.4
Staff
9.8
Cleanliness
8.3
Comfort
8.3
Location
6.7
Services
8.3
Staff
10.0
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
5.0
Comfort
2.5
Location
7.5
Services
5.0
Staff
7.5

Excellent 8.0
Pros: The hosts, Jim and Linda, are lovely. A bountiful, freshly prepared breakfast spread. The nieghborhood is really nice and walkable, with a great market around the corner and a quick 10 minute drive downtown.
Excellent 10.0
Pros: Wonderful house. We loved our stay.
Excellent 9.0
Pros: Very comfortable bed and cozy stay
Excellent 10.0
Pros: Breakfast was delightful :) so cute and calm and eating and having coffee on the porch a great way to collect ourselves before the day's activities. The property was quiet and cute and calm and perfect for a low-key vacation.
Okay 5.0
Pros: Breakfast was good.
Cons: The general setting.
Good 7.9
Pros: Breakfast was excellent!
Cons: No complimentary snacks or beverages after hours, felt confined to the room. They have cats.
Excellent 9.2
Pros: Linda, the host, was excellent. Very informative and a great cook.
Fleetwood House Bed & Breakfast - Portland
Rated #11
8.7
Excellent 8.7
Based on 44 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.5
Facilities
7.6
Location
8.8
Overall
8.5
Overall 8.3 Excellent
Based on 575 reviews
Cleanliness
8.5
Comfort
8.5
Facilities
7.6
Location
8.8
Overall
8.5
Cleanliness
4.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
8.0
Cleanliness
8.5
Comfort
8.3
Location
8.6
Services
8.3
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
8.0
Overall
10.0
Cleanliness
9.0
Comfort
8.0
Facilities
6.0
Location
8.0
Overall
8.5
Cleanliness
8.5
Comfort
8.4
Location
8.9
Services
8.3
Staff
8.9
Cleanliness
8.7
Comfort
8.8
Facilities
8.0
Location
8.8
Services
8.5
Cleanliness
8.7
Comfort
8.7
Facilities
6.0
Location
9.0
Overall
8.0
Cleanliness
8.5
Comfort
8.1
Location
8.9
Services
8.0
Staff
8.9

Excellent 8.0
Pros: Very nice location. 15 minutes to downtown and across from a mall.
Good 6.0
Pros: Liked pool and hot tub. Quiet hallways Convenient area. Not hard to find
Cons: The king size bed needs to bed upgraded. Wasn't that comfortable for a.king size bed. Nobody cleaned our room and we slept there for 3 nights. Nobody changed our towels. Had to call for fresh linen. Parking lot not big enough for pickup trucks. Entrance needs to be cut back of branches.
Okay 4.0
Pros: the room reeks of cigarette smoke and I told the receptionist and he did nothing about it
Excellent 9.6
Okay 5.0
Pros: The staff is great!
Excellent 9.0
Pros: Lived up to Hampton Inn standards. Friendly, clean, good coffee h juice & hard boiled eggs, fruit & cereal.will go back next time need overnight near mall h airport.
Cons: Breakfast no hot food. This might be due to covid. It's our first trip during restrictions.
Excellent 10.0
Pros: Clean
Excellent 9.0
Pros: The room/ bathroom size. The pool and jacuzzi area. The staff were helpful and friendly.
Cons: That multiple rooms could block out pool time at the same time. We don’t mind sharing the area but with Covid it made us feel a little uneasy.
Excellent 9.0
Pros: Location it was near everything
Cons: Too many people at the pool
Excellent 10.0
Pros: Employees most helpful
Excellent 8.0
Pros: Easy check in
Cons: Pool was on appointment only
Excellent 10.0
Cons: They censor their TV stations. Only allow liberal news channels
Poor 1.0
Pros: It smelled like smoke everywhere. there where stains on the bed sheets. we where told we couldn't reserve a time to use the pool like every other hotel does we just needed to call down and it was first come first serve. (continued on next section)
Cons: when we called down first thing in the morning we were told it was reserved the rest of the day. Most of the staff seemed like they hated their lives accept for one guy and most of them where walking around with no masks on. wife was pissed.
Good 7.0
Pros: The friendly staff
Cons: I didn’t like how small my room was. And the fact tht I was facing the highway when looking out the window.
Excellent 9.0
Pros: Location and convenience
Cons: No it was all good, ty
Okay 5.0
Cons: Room smelled of mold or mildew. Was dusty and bathroom smelled like old cat urine ie mildew
Excellent 10.0
Pros: Great location to shopping.
Cons: No...everything was very nice. Comfy beds.
Excellent 9.2
Excellent 10.0
Pros: Breakfast to go and location
Good 6.0
Pros: Was able to use pool albeit on a timed schedule. Easy access location.
Cons: Covid puts a damper on everything. No welcoming of being a Hilton Honors member and no waters offered. 2nd time in a roll on my states trip. Not a normal welcome at a Hilton.
Poor 1.0
Cons: Arrived about 10:15 pm after a two day drive. Were told we couldn’t check in unless we had a COVID-19 negative test results. We didn’t have a clue we would need this! My Visa card was billed! I would like to be reimbursed!
Okay 4.0
Pros: The location
Cons: The FIRST room we were in was DISGUSTING! I was appalled. Once they finally moved us the second room was better. The staff could work on customer service skills.
Excellent 10.0
Pros: Feels like home
Excellent 10.0
Pros: Staff are very nice and accommodating
Good 7.0
Pros: The staff was very friendly
Cons: The pool was dirty
Excellent 10.0
Pros: As usual the staff always goes above and beyond to make sure everything is perfect.
Okay 5.0
Pros: Location and price
Cons: No working pool
Good 6.0
Pros: The staff are very nice and helpful. The pool and gym area are well maintained
Cons: When I checked in, I requested for a two bed but the staff said no available. the room that they gave us is very old, not very clean and there is a smell of somewhat damp cloth inside. The AC/Heat is very loud. Wanted to change rooms nothing is available
Good 7.0
Cons: Our room was on the first floor, so it was noisy outside our door every morning while we were sleeping.
Good 6.0
Pros: Price
Cons: The bed was very uncomfortable. For a pillow top there was no pillow it was very hard and obviously very cheap. Not what I'm used to at Hampton Inn
Good 7.0
Pros: Food was good. Staff was friendly.
Cons: Hot tub was dirty. A lot of floating bits that should not have been there. Stain on bedroom floor that just hadn’t been cleaned. I had been here before and liked it. But then the hot tub was clean.
Good 6.0
Cons: There were no shuttle since I got there late after the arrival of my plane .i had to pay for a taxi and some hotels do reimburse but they did not . The person at the desk that night was not very pleasant .
Good 7.0
Pros: The shuttle service was WONDERFUL!!!!!They took me everywhere I needed to go and were on time!!!
Cons: Cleaner bedding, it had a sour smell.
Good 6.0
Pros: The hotel and facility were great. The pool and spa and fitness room were clean looking and feeling. Breakfast was good and fresh and free.
Cons: The front desk double charged me and it took days to get the authorization off. When calling multiple times to the front desk and my card issuer to resolve I ended up being told there was nothing anyone could do except wait despite it not being my mistake
Okay 5.0
Pros: WiFi, Location, shuttle, and the staff was very friendly & helpful.
Cons: The room was dirty and the A/C was too loud (hard to sleep with it on). Only 1 regular coffee in the room (the other 2 were decaf).
Excellent 8.8
Pros: traveled from Central MA to visit brother that was in town on business. The hotel was nice, the lobby was welcoming and the staff was very nice to me and my family. Even with a full breakfast crowd, the food was never empty. Across the street from Maine Mall, 15 minutes from the Children's Museum, minutes from the freeway. Our room was nice and inviting, except the heater/ac unit ran all night long and was noisy. We put the temp at 68 and it would blow hot, then blow cold to balance...annoying. The arm chair had a decent size stain on it and the tray table had sticky, stale jelly on half of it. Besides that, I would stay there again.
Hampton Inn Portland-Airport - South Portland
Rated #12
8.3
Excellent 8.3
Based on 575 reviews
Details
Reviews

Cleanliness
8.7
Comfort
8.6
Facilities
8.0
Location
8.7
Overall
8.5
Overall 8.3 Excellent
Based on 526 reviews
Cleanliness
8.7
Comfort
8.6
Facilities
8.0
Location
8.7
Overall
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.6
Comfort
8.5
Location
8.8
Services
8.1
Staff
8.6
Cleanliness
10.0
Comfort
8.0
Facilities
9.0
Location
10.0
Overall
9.0
Cleanliness
8.7
Comfort
8.6
Location
8.7
Services
8.2
Staff
8.8
Cleanliness
8.9
Comfort
8.7
Location
8.9
Services
8.6
Staff
9.0
Cleanliness
8.5
Comfort
8.5
Facilities
7.0
Location
8.6
Overall
8.0
Cleanliness
8.6
Comfort
8.8
Location
8.8
Services
8.3
Staff
8.5

Excellent 8.0
Pros: Convenient location for flying out of Portland, easy to navigate to from highway, staff super friendly, and bed was comfy.
Cons: The heat was entirely off in my room upon arrival (I stayed during the pandemic) and it took quite some time to warm the room up given that it was January.
Mediocre 2.0
Pros: The hotel staff were EXTREMELY helpful and accommodating.
Cons: The first room we were in hadn't been cleaned. Dirty towel, no clean linen, etc. They moved us. The second room bathtub didn't drain. There were a bunch of what looked like homeless people loitering in the parking lot. One tried to assaultus. Not going ba
Good 7.0
Pros: Nothing
Cons: Only one person checking people in, 30 mins to check in another 30 mins to get a comforter/bed spread
Excellent 8.0
Cons: Pretty much nothing 2 times being there and always love it
Excellent 9.0
Pros: The staff that greeted me when we arrived was SUPER (late Friday evening). Best I've dealt with in a long time. The comforters (very clean) and were brought to our room upon request only..not left on the bed. Not yucky spreads that I dont touch. This was the BEST hotel regarding COVID restrictions. They ROCKED it.. The room was very clean, the bed very comfortable, the room temp was great, TV. Check out was good.
Cons: There was a back door kept open with a garbage can, and there were "characters"..and I am not sure who was loud right near us in the middle of the night but someone was raising their voice and loud. I think it is where we were staying. My last 2 hotel stays(one at another unrelated hotel) both when we brought our dog they seemed to place us near where some employees stayed. (Our dog doesn't really bark) Internet weak..
Excellent 9.0
Pros: No breakfast room because of covid, nice "bag breakfast" Staff nice and professional. Changed our room for non-functioning heat, replaced tv remote.
Cons: No complaints
Excellent 10.0
Pros: The staff! Beds were super comfy, and the hotel was perfectly located for the trip I had planned
Cons: Not a thing
Excellent 10.0
Pros: I have stayed at this motel before . Comfortable beds. Clean sheet and bathroom floor and shower very clean. Plenty of towels and the fluffiest pillows . Big screen tv as well. Easy access to highway .
Cons: Just the vent in the bathroom I noticed some dirt In the vents that could use a cleaning.
Excellent 9.0
Pros: The gentlemen that checked me in was very polite, happy and willing to help me with informaton about local attractions and dining spots.
Poor 1.0
Pros: Location
Cons: Seven night stay and room was never cleaned or restocked
Poor 1.0
Pros: Nothing
Cons: It was dity in the hallway and stairwell and stains on the bed sheets. Absolutely disgusting
Poor 1.0
Pros: Location
Cons: Had a 7 night stay and they refused to clean the room or replenish supplies. There was mold on the shower curtain.
Okay 5.0
Pros: I was OK and that's all.
Cons: The hotel wifi is terrible difficult to connect.The system is woefully inadequate.Would not stay there again or recommend the hotel to anybody.The staff is aware of the problem. I told them it was bad for business. It would be a cost effective to repair.
Good 7.0
Pros: The hotel was in a convenient location and close to the mall, gas, and restaurants. The room was clean and staff was helpful. I think this hotel would be great once covid is over.
Cons: It would be awesome if therestaurant portion open. I understand due to covid they can’t have all their guests touching everything so not the hotels fault. I’m also not sure why my room was booked for double beds and I wasn’t given t
Excellent 10.0
Pros: Great breakfast & quiet peaceful place to stay. We loved the price.
Excellent 8.0
Pros: Proximity to the airport was fantastic. I was surprised how quiet the room was even with the location.
Cons: Surprised to see staff not wearing masks even though they were behind plexiglass
Okay 5.0
Cons: Not sure why it’s rated 8.0. Windows were smashed on cars in parking lot. Overall wasn’t very clean.
Poor 1.0
Pros: Nothing. It was like staying at a crack house
Cons: Do not stay here. There were transients hanging in the parking lot and a man digging in the dumpster when I arrived. I should have left right then. In the morning I came upon people breaking into a car in the parking lot.
Mediocre 3.0
Pros: A good discount. Bed was comfortable.
Cons: This hotel should be renamed the Cannabis Inn. The entrance smelled of it and even worse, at night, the whole 2nd floor wing we stayed on wreaked of it. I had to put a towel under the door because it was coming in to our room.It still came. Hated hotel
Okay 4.0
Pros: Area and price
Cons: We had a next door neighbor who was very loud. Where the hotel was at such a reduced capacity we shouldn’t have been put next to another occupied room.
Excellent 9.0
Pros: Very friendly staff! Exceptionally clean. Great breakfast! The layout of the room was really convenient, with the vanity separate from the shower and toilet, getting ready to step out in the morning was much quicker than usual with a party of 3 adults!
Cons: For a 2 bed room, I wish there were more supplies like the makeup remover and conditioner since there were 3 of us, we couldn't share 1 makeup remover or 1 conditioner, I had to ask for extras.
Excellent 9.0
Pros: Great room for the price. Good breakfast, good deal for the price.
Cons: Not that I can think of.
Excellent 8.0
Pros: Clean room
Cons: Heat
Good 7.0
Cons: Little dated decor
Excellent 8.0
Pros: warm cookies at checkin
Excellent 10.0
Pros: Convenient location, friendly staff, clean room, cormfortable bed. We did not take advantage of the breakfast, but it looked wonderful and it seemed many were enjoying it.
Okay 5.0
Pros: Clean. Good location.
Cons: Loud refrigerator hard to sleep. Loud noise from water dripping from air con from floor above woke me up. sound was like a loud window tap every 5 seconds. had to put 2 towels to block the sound of water dripping.
Mediocre 2.0
Pros: Coffee
Cons: Worst sleep ever. Would have gotten a better sleep in my car. Room not fully cleaned. Worst bed ever. No sink in bathroom. Noisy.
Good 6.0
Pros: Relatively close to the airport. Good coffee available all the time. (Suggestion: Cookies would also be nice in afternoon.)
Cons: Cockroach in the bathroom; top bedspread smelled dirty; breakfast choice has gotten bleaker; after calling at the airport for a complimentary shuttle to the hotel, the desk clerk forgot about us so we had to call again (total wait time was about 40 min.).
Good 6.0
Pros: Have always liked the comfort of the beds
Cons: Returned late at night and all the parking slots were filled. Many other cars were in the same situation.
Okay 5.0
Pros: Front desk staff was very helpful. Location is good Cold breakfast options were good especially the Chobani greek yogurt
Cons: - not enough parking for all the guests - breakfast not the best,for the hot options,eggs were mush and sausages were extremely salty - huge pit bull in the lobby a number of times for extended periods,rather intimidating and not much room to walk aroun
Good 6.0
Pros: While staff was friendly & helpful, at time I was checking in, (5-5:30PM) seemed to be a number of both check-ins & outs happening, there was only one person at front desk & phone was ringing off the hook as well, so they appeared understaff
Cons: In the room the unit/element for heating & AC, was in need of thorough cleaning, perhaps a painting, it appeared to be covered in mold spots that concerned me, but at closer look was spots of paint peeled off/wear, etc. it also had a low, slow rattle.
Okay 5.0
Pros: Clean
Cons: Lousy breakfast and bathroom too small
Excellent 8.8
Pros: Nice clean room when we arrived. Staff very friendly and helpful. Comfortable bed. Nice bathroom area.
Cons: We stayed 2 nights and when we returned to the hotel for the second night, we found that the room had not been visited by housekeeping. The front desk was immediately able to get us fresh towels etc.
Excellent 9.7
Pros: I booked for the wrong day, the girl at the desk was very helpful and didn’t charge me a fee to change it.
Cons: There seemed to be several people smoking in the parking lot. That made me worry about my car being targeted...
Okay 4.0
Cons: Poor sound insulation on the door and the Windows makes the noise so loud.
Mediocre 2.0
Pros: Very clean, coffee maker in room.
Cons: No parking for current guests, lack of internet, noisy
Okay 5.0
Pros: Clean
Cons: Very Small rooms,
Excellent 9.7
Pros: Loved the bed and the clean soft sheets. Also the hot shower. It was close enough to walk to the mall and then take the shuttle to the airport in the morning. Friendly staff. No complaints.
Good 6.0
Pros: Good location for shopping. Nice breakfast.
Cons: Stinky room, windows did not open. Connecting door to next room led to hearing all conversations in next room. Sheets were dirty too.
Okay 5.0
Pros: The room meet my needs.
Cons: I chose this hotel because they were located close to the airport & listed free parking as one of its ammenities, however, it's only free for the nights you stay there, which seems like a no brainer, so why advertise free parking as an ammenity.
Good 6.0
Pros: I was convenient to restaurants and Maine Mall
Good 7.0
Pros: Convenient location to both the Maine Mall and Portland Jetport (PWM). Easy access to I-95/Maine Turnpike as well. I was given a choice of any of the 3 floors for this place.
Cons: The noise from the Jetport at times. The room was a bit small, which was manageable since I was by myself (one bed in this room).
Good 6.0
Pros: Cheap and great location.
Cons: Look, it's an airport hotel. It's not like I expected world class. But there were some drawbacks that were not anticipated. They had a contract with a group that took over the breakfast facility. The rooms were TINY.
Excellent 8.8
Pros: great location, clean
Cons: Bath was crowded, difficult to close door , no hooks for hanging toiletries or towels
Okay 5.0
Pros: Location
Cons: Not enough parking spots to accommodate the full hotel on the first night we stayed, had to park in an office parking lot nearby.
Excellent 10.0
Pros: Small, easy to get around. Coffee always available. Complimentary breakfast.
Cons: Not a lot of parking. No clear entryway.
Okay 5.7
Pros: The location was good.
Cons: The breakfast -- though they tried -- was not food one should eat.
Comfort Inn Airport - South Portland
Rated #13
8.3
Excellent 8.3
Based on 526 reviews
Details
Reviews

Cleanliness
8.4
Comfort
8.4
Facilities
9.3
Location
8.8
Overall
9.3
Overall 8.3 Excellent
Based on 492 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
9.3
Location
8.8
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.1
Comfort
8.3
Location
8.9
Services
8.1
Staff
8.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Facilities
9.2
Location
8.8
Overall
8.8
Cleanliness
8.5
Comfort
8.4
Location
8.7
Services
8.1
Staff
8.7
Cleanliness
8.7
Comfort
8.5
Facilities
8.0
Location
8.1
Overall
9.0
Cleanliness
8.4
Comfort
8.3
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.1
Comfort
7.9
Location
8.6
Services
7.6
Staff
8.5

Good 6.0
Pros: Bed comfortable and clean
Cons: Several things broken in the room. Told front desk so they could repair.
Good 7.0
Pros: Friendly staff, convent location, easy in and out
Cons: Not having our reserved king room available upon a late check in. Getting a all abled access room that was not needed.
Good 6.0
Pros: How close it was to the airport.
Cons: It was not clean, had to pay to leave vehicle. Wouldn’t stay again.
Excellent 9.0
Pros: Close to the airport
Excellent 9.0
Pros: Location
Cons: Room was a little dated, bath especially.
Excellent 9.0
Pros: The staff was very helpful.
Excellent 10.0
Pros: It was clean and well maintained. The staff was friendly and helpful. There is a pleasant patio area with comfortable seating and a fire pit. It is also very close to the airport.
Excellent 9.0
Pros: The breakfast was placed in paper bags. I loved the idea,clean and convenient. Thanks for the extra step.
Excellent 10.0
Pros: The location is the best.
Cons: The menu card had food stuck on it.
Poor 1.0
Cons: Lady working the front desk was extremely rude and unprofessional
Good 7.0
Pros: It’s location.
Cons: There were no USB charging ports in the entire room. It was not as well stocked with coffee supplies as most Hilton properties (only one regular coffee pod). There was a hair on the bathtub wall, and another hair on one of our towels.
Good 7.0
Pros: very close to airport , walked early morning it was nice
Cons: Apparently there was two rooms booked , they canceled one for me but overcharged me 20 bucks for the one room , I only realized this upon getting home . I did not report it , but it is inconvenient
Excellent 8.0
Pros: Location
Cons: Carpet not clean
Mediocre 3.0
Pros: Very nice looking, staff really nice, shuttle was exceptionally nice and very helpful.
Cons: Sattelite TV. It was raining the night we arrived and there would be no TV until the next day when the rain stopped. Can't imagine why a nice pricey hotel would use satellite TV
Excellent 10.0
Pros: The room and food
Cons: NA
Excellent 10.0
Pros: Proximity to Portland Jetport
Cons: Nothing
Excellent 10.0
Pros: Pool
Cons: Hot tub could only fit maybe 3 adults max
Excellent 10.0
Pros: very convenient.
Excellent 8.5
Pros: The hotel staff were so accommodating to our very large group -- I can hardly praise them enough!
Cons: The had a little trouble keeping up with the hot breakfast orders, but we generally weren't in a rush, so it wasn't a big deal.
Okay 4.0
Pros: Proximity to airport
Cons: Ridiculously high price for a lower than average room. Will never stay again.
Good 6.0
Pros: HOTEL LOCATED NEXT TO JETPORT BUT OFF THE BEATEN PATH.
Cons: ROOM WAS NOT ANYTHING ABOVE A HOLIDAY INN ROOM. BREAKFAST DANISHES ARE SMALL, NOTHING DESIRABLE. HAD SCRAMBLED ONLY EGGS ON SATURDAY, AGAIN, NOTHING ABOVE A LOWER CHAIN BREAKFAST WHICH MOST GIVE YOU FREE. FRUIT WAS GOOD. 30 CARS HAVE NO SPOT @ FULL
Okay 5.0
Pros: It seemed pretty clean
Cons: Little parking, heater in the room was faulty, bed sheets were scratchy. They seemed to be understaffed.
Excellent 8.0
Cons: Bed was hard. Pillows too soft
Excellent 9.1
Pros: The bathroom door in 346 does not close easily.
Excellent 10.0
Pros: Overall experience was enjoyable. We only stayed one night due to other travel plans, but would definitely recommend this hotel to others and would stay there again.
Okay 5.0
Pros: I liked how helpful your staff was. Very good.
Cons: I didn't like that we booked a room that was disability accessible with a roll in shower, and we didn't get it. As a result my husband could not take a shower.
Hilton Garden Inn Portland Airport - Portland
Rated #14
8.3
Excellent 8.3
Based on 492 reviews
Details
Reviews

Cleanliness
8.5
Comfort
8.4
Facilities
8.4
Food
9.2
Location
8.4
Overall 8.1 Excellent
Based on 479 reviews
Cleanliness
8.5
Comfort
8.4
Facilities
8.4
Food
9.2
Location
8.4
Cleanliness
4.6
Comfort
6.0
Facilities
6.6
Location
7.3
Overall
6.6
Cleanliness
9.6
Comfort
9.5
Facilities
9.2
Food
10.0
Location
9.6
Cleanliness
8.4
Comfort
8.2
Location
8.5
Services
8.3
Staff
8.7
Cleanliness
9.6
Comfort
9.6
Facilities
9.2
Location
10.0
Overall
9.3
Cleanliness
8.4
Comfort
8.1
Facilities
8.1
Location
8.3
Overall
8.1
Cleanliness
8.4
Comfort
8.4
Location
8.2
Services
8.1
Staff
8.3
Cleanliness
8.6
Comfort
8.4
Facilities
7.0
Location
8.5
Overall
7.0
Cleanliness
9.1
Comfort
8.9
Facilities
9.5
Food
8.5
Location
8.9
Cleanliness
8.9
Comfort
8.6
Location
8.4
Services
7.7
Staff
8.6

Okay 5.0
Cons: The fire alarm being set off at midnight, and then staff vacuuming outside my door at 8am.
Mediocre 3.0
Cons: Dirty rooms crowded pool
Poor 1.0
Pros: The pool, but that was restricted, although I was told it wouldn’t be.
Cons: The rooms had the same stains on the walls, was missing furniture and the refrigerator did not work, well the freezer part. You could only use the pool for 1 hour. Also, my credit card was charged more then I was quoted.
Excellent 8.0
Pros: ..awesome pool/hot tub area great staff! Good location! Grab and go breakfast was nice! Also good job with covid management! Everything was clean and protocols were in tact!
Cons: Pillows a bit soft but that's minor lol.
Excellent 10.0
Pros: Due to covid protocols things had been adjusted. Breakfast was still offered but not at the quality before the pandemic. Still satisfied but the hot waffles,eggs and pancakes were missed. They made sure safety was present,limited the amount of people in pool,sign up and limited time.
Excellent 10.0
Pros: Very clean and Covid safe
Cons: Pool was crowded
Okay 5.0
Cons: Air conditioner did not work and when I told front desk gentleman was non caring. I need air due to a medical condition and was not able to sleep.
Good 7.0
Pros: We always enjoy our stays. very clean rooms and friendly staff.
Cons: we requested a carpet in the room, and a massage chair, we stay here frequently and did not realize that some rooms do not have carpet or massage chairs until we got a room without either, so we now request both when we book. Our room this time did not have either, we went to front desk and explained the mix up and they gladly changed our room. But it did not have carpet again just a massage chair, he thought it did. But we just stayed with it to avoid further hassle for the staff. and there was no grba and go breakfast when we went to lobby. busy night, apparently breakfast was wiped out
Excellent 8.0
Pros: The indoor outdoor pool for the kids!
Excellent 8.0
Pros: View
Cons: Coffee wasn’t good
Okay 5.0
Pros: The bedding was soft and made pretty. The shampoo an conditioner smelt really good.
Cons: The bathroom got very hot very quickly, in the shower was very small.
Mediocre 2.0
Pros: g
Cons: the old the hotel was dated and had foul odor. We are placed on the third floor despite many open rooms. 2 doors down there was a dog parking 4 hours left in the room unattended
Excellent 10.0
Pros: The outdoor heated pool and the free continental breakfast
Excellent 10.0
Pros: The staff was extremely nice also the pool was absolutely amazing
Cons: Wish that check out was a little bit later then 12 when you're there for business or job related stuff
Excellent 9.4
Pros: Breakfast was good and hot.
Cons: Nothing
Excellent 10.0
Pros: Location And it had 2 sinks
Cons: No
Excellent 8.0
Pros: Location, breakfast is very good, pool/ hot tub
Cons: Tub filled up while taking shower so was standing in water. Were construction workers in rooms beside ours, could smell their cigarette smoke from under the door...had to put towel against bottom of door.
Excellent 8.0
Pros: Nice hotel and staff. Good size pool. Hot tub not so hot and could use a cleaning Breakfast was good with a good selection of items
Excellent 10.0
Pros: The indoor spa/outdoor heated salt water pool. The amazing number of immaculate towels that were constantly replaced. The room was pretty nice too, but the pool is the show stopper.
Excellent 10.0
Pros: clean,pleasant staff greeted by everyone who is on staff,good breafest close to beaches
Poor 1.0
Pros: Nothing
Cons: Got charged twice staff was absolutely horrible and did not know what he was doing
Excellent 8.7
Good 6.0
Pros: Pool area is great!
Cons: Rooms are loud if people are in room next to you. Dogs whimpering while owners are away.
Good 6.0
Pros: My kids love the outdoor heated pool. The location is great and the staff are always perfect. We stay yearly when we come to Maine for my husbands company dinner.
Cons: The first room we went to had an issue with soaking wet rugs which caused some of our christmas gifts, bags and our socks to be soaked. But once the front desk was aware they moved us quickly to another room.
Excellent 10.0
Pros: It was conveniently located and very charming and homey, A+ rating,!
Okay 4.0
Pros: The hotel was clean.
Cons: The rooms were dated. The bed was broken in the first room and in the second room the A/C was extremely loud. It sounded like an engine Andrade it hard to sleep.
Good 6.0
Pros: Been heee many times and always a good experience.
Cons: I was expecting and charged for a room with a fire place through your site but received a standard room instead
Excellent 10.0
Good 7.0
Pros: Breakfast and pool
Okay 4.0
Pros: The hotel was quite and the breakfast was good.
Cons: The extra charge per person and it was a little far from the mall.
Okay 5.0
Pros: Quiet air conditioner. Friendly staff. above average breakfast.
Cons: This was actually a motel room with Outdated broken furniture, and old mattresses.
Mediocre 3.0
Pros: Location is convenient and staff was friendly and helpful at check-in.
Cons: Room appeared to be clean, however, when getting up in the morning, there was a tick attached to my leg which came from the bed....Not impressed....
Okay 4.0
Pros: The location was good but the motel needs some more updating. There were a lot of people there.
Cons: I was sitting at the computer reading my emails and a roach came down the wall. I was not happy. I killed it with a piece of paper.
Okay 5.0
Pros: Location friendly staff
Cons: Old building, old rug and dirty headboards
Excellent 10.0
Pros: Room was very clean, beds were very comfortable, food was excellent, staff was very friendly and helpful. Spent one day at the pool and that was excellent as well.
Cons: No complaints!
Excellent 9.4
Pros: Comfortable beds AND pillows! I loved the warm swimming pool and the waterfall effect in the hot tub, it was great to massage my neck and shoulders after a long drive.
Cons: We didn't care for the small bathroom and the narrow doorways.
Excellent 10.0
Pros: Loved the massage chair IN THE ROOM!!! My boyfriend and I also loved the outdoor heated pool and hot tub with the waterfall! The woman who checked us in was also extremely helpful and nice!
Excellent 10.0
Pros: It was very clean and very close to downtown Portland!
Excellent 8.0
Pros: Obviously the pool is amazing, which you enter from inside first before immediately proceeding to outdoors, big flat screen TV in room, K- cup coffee maker in room, massage chair in room
Good 7.4
Pros: The staff was very friendly. The cleaning ladies are always around. breakfast is what I expected of a continental breakfast.
Cons: It needs a lot of updating!! Wallpaper is peeling everywhere. Stains and holes in furniture and carpets. The pool ladder is broken and someone could get hurt if they don't know that. It was too expensive to not be kept up nicely.
Excellent 8.0
Pros: We stayed in the honeymoon suite. The massaging chair was incredible and quite the surprise. The jetted tub was quite large and just right. Breakfast was very good for a continental... one of the best that I have encountered. Hotel was clean, staff friendly and helpful..
Cons: Check out time was a bit early at 11:00. We were running behind and alerted the desk that we would not be ready to leave until 12:00, which they were a bit annoyed by but flexible nonetheless. Unfortunately a maid opened up the door while we were still in and was probably as surprised and embarrassed as we were for not knocking first.
Excellent 9.7
Pros: Location was 10 minutes from downtown Portland. Great value. Only stayed one night but would return if I came back through the area. Good selection of breakfast foods.
Cons: Small counter space around sink.
Excellent 8.2
Pros: Location
Excellent 10.0
Pros: Great location, close to the airport. Clean Quiet Very good restaurant attached to the motel. Breakfast buffet is extensive. Staff very accommodating.
Good 6.0
Pros: The pool and the mattress
Cons: The outdated appliances and the smallness of the room
Good 7.1
Pros: Kids loved the pool! Nice on site restaurant with good food and reasonable prices
Cons: Loud guests in hallway. Not the cleanest or nicest room
Best Western Merry Manor Inn - South Portland
Rated #15
8.1
Excellent 8.1
Based on 479 reviews
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