Extended Stay America - Seattle - Redmond

Cleanliness The receptionist refused to give my brother and me a two-queen bedroom. My brother slept on the the floor because they would only give us a king bedroom.

The staff definitely needs some proper training and improvement.

Close location to Marymoor Park which was convenient for the 2 day Summercamp Concert...but will next time choose the hotel near Redmond Town Center. I enjoyed having a refrigerator in the room to keep our picnic food cold. Not enough staff to accommodate even a phone call from room-I was placed on hold too long. There weren't the typical amenities I've come to expect from a hotel - such as an ice machine. Room & bed had various stains that obviously couldn't be removed.

The gentleman working the desk was friendly and helpful. The location was down a quiet side street. The rooms were well insulated in terms of sound. Not equipped as you would expect an extended stay to be. There were no dishes or cooking supplies in the room, not even a coffee maker. You have to go to the front desk (in another building) to check out what you need.

checking out I was spoken to in a manner that I wouldn't even accept from a toddler. I made numerous attempts to try and accommodate the hotel and their policy but got no help from the front dest or the supervisor. Then basically was told that I was stupid worst ever

Inexpensive. No room service. Beds hard. Cheap, cheap, cheap TP & Kleenex!

The location was good. Spacious room, with kitchen. Free breakfast was crappy coffee, and granola bars. The bed was probably older than me with a supper thin mattress pad, and 1 pillow. I would not stay here again.

Very close to Microsoft campus. No amenities like even a water glass in room, breakfast option consisted of coffee and a breakfast bar.

I liked the location. Room was quiet, could not hear anyone in above room. Hotel staff was friendly and accommodating. Room decor was old, chipped paint on all the cabinets. No extra amenities like soap, toiletries, extra pillows, or blankets. No coffee/maker in the room. Bed was extremely hard and uncomfortable. Room had a strong odor of curry.

when i was booking for a hotel i had 3 requirements and 1st was free parking and 2nd was free breakfast and 3rd was free WiFi. the morning breakfast was nothing like the picture.it was a tray with some old fruit and WiFi didn't work.

This is terrible for extended stay comparing to marriott red inn. Kitchen is outdated. Bed mattress is old and sounds like spring box. No room cleaning. No service. We had to go to another hotel for last day instead of staying there. I want my money back.

It had a bed & it was quiet! Staff very friendly. Long time to check in, no washcloths, bathroom fan didn't work, no tub(ADA room), no real choices of food close by.

Ok hotel for the price. Great location near downtown Redmond Blankets where dirty and no ice machine

good location Not much privacy. Staff was very nosey and annoying. Invaded our privacy multiple times.

The location was good. Outdoor walkways were dirty, including a dead cockroach not far outside our door. There was pink mold between the shower tiles. You have to ask for cups (this should be standard in any motel room). Bedding was old/outdated. Walls were paper thin.

Quiet area, decent rooms, clean bath and kitchen area. Having a kitchenette setup was great especially since there's a Trader Joe's within walking distance so getting fresh ingredients at a very reasonable price was easy. The customer service with staff is a mixed bag. Two of the front desk personnel I dealt with during my week stay were very professional and friendly, but one (on during the day) needed a lot more customer service training.

We got a really good price and we liked that the hotel was pet friendly We were not impressed by the services of the hotel. The room was dirty and service was slow.

Shower contains had some stains so on my way to work I informed reception and they promised to take care of it and they did. I appreciate that new manager and the lady at the reception lived up to their promise Shower curtain had stains of blood.Tub water stopper was looseThere were not utensils in the room, I had to get them at reception. I will appreciate if they can at least leave couple of glasses for water.

The location is nice and safe and quiet. Small rooms.Nothing supplied in the room except for towels and soap. Nothing in the kitchen. No body lotion even at the front desk. breakfast was nothing to write about. should not be called breakfast.

This guest did not leave comments about this hotel.

Easy to find my way around Seattle. Rooms were tiny, had mold around both tubs, trash in one room wasn't taken out and the beds were extremely hard.

UPON CHECK IN, ROOM WAS FILTHY, FULL OF BEER BOTTLES AND GARBAGE,ROOM HAD NOT BEEN CLEANED. SECOND ROOM THEY GAVE ME BATHROOM WAS FILTHY WITH BUGS IN BATHTUB. THIRD ROOM WAS FINALLY DECENT.

The location was nice. Not close to a freeway so nice & quiet. The bed was awful! Hard as a rock & made so much noise when you moved. The shower had mold in it.

Would never ever stay at any of the extended day hotels, ever! 1st thing the stagnant stinch of cigarette smoke after being very specific about having a non smoking room. 2nd when I asked about changing rooms they said the only thing they could do is spray the room, really???

The kitchen in the room. No regular maid service. Horrible cable TV lineup. Kinda small. No place to put suitcases.

She told me when I checked in that even though it is an Extended Stay they dont stock the rooms any more. I thought that just meant pots and pans. Not only did the room not have a coffee maker, there wasn't a single cup to drink a glass of water!

Looks decent from the outside. Appearances can be deceiving (see comments below). The bed was like sleeping on plywood. It took checking in and out of 3 rooms to find one where the bath tub stopper worked so my wife could take a bath.

Walking out of the door The staff was in the nicest possible words rude, unfriendly, and totally disrespectful! From our check-in where we were told and I quote ' your options are to take the room we give you, or find another hotel to stay in' because we asked for a bottom floor

location Everything

The location was close to where my meetings were. The hotel has free wi-fi which is great. Even though there was a coffee pot and coffee in the room, there were no coffee cups or glasses in the room.

Frindly front desk staff. Terryble experience! There was a female hair in my pillow! The room smells like cheap air freshener.

front desk efficient and to the point, no small or friendly talk. when we arrived to the room, each door had dirty dishes in front of it. room smelled of curry (i think), especially when turning on the fan above the stove. maid came by about 5pm to pick up and replace the dirty glass and spoon that belong to our room. she rinsed off the spoon and then placed it back into the drawer. there was food stuck to the other silverware in the drawer.