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The location. The surroundings were breathtaking. The facility had a theater although there were no shows. They advertised a night life-but had none-However it was a beautiful restful spot and the staff was extremely gracious.
It is nice to have all you need in one place and we were able to ski right to our room.
close to the lifts, full service restaurant & bar, large common areas room needs a renovation, no indoor parking
Proximity to ski hill; quiet, kitchenette, clean Nowhere to park on arrival; coffee in rooms was bad...to give a true european-type experience, coffee should be a good brand and should be fair-trade organic (such as Bridgehead Coffee).
I had booked way in advance and I was sort of dissapointed to find out that my room was all the way to the end of the hallway.Considering the fact that I was with my family, which includes three toddlers, that became very inconvinient for me to walk in and out.. If I knew there were other suits available I would be very dissapointed.Other than the above concern thanks to the staff for their service. Looking forward to stay there in a room closer to elevators.
I think the furnishings were quite dated particularly the televisions and appliances. The refrigerator was also old and noisy. The front disk didn't offer to sell me lift tickets so I had to go find them. I found out later that you could in fact buy lift tickets at the front desk. Actually booking.com should sell them. The wine in the restaurant was ridiculously expensive.
Proximity to the hill. Beautifully located. It's a bit 'tired'. Needs updating in the rooms.
We liked the assortment of activities that were available to us, the commodities (such as hot tub, pool, mountain biking, spa) and we liked the location.
the excellant staff
Excellent location, steps from the hill. Lockers to keep your ski equipment, pro shop inside hotel if you need rentals. Nice restaurant in the hotel. Rooms are basic, if you're there to ski than it's perfect. Hot tub felt a little dirty, saunas and pool could use some renovations. Restaurant a little pricey. Rooms had awkward smell.
The staff was very nice, even if we arrived late.
Cleanliness of room An alarm that kept going off in another room through the night and then again in the morning and no one turning it off. The walls were thin enough for it to wake me up in the night
The staff were most pleasant and helpful.
Clean, nice outdoor pool, right by highway.
It's clean, comfortable, quiet. Staff are friendly, breakfast is very good!
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It was close to the highway easy to find clean friendly staff modern Nothing it was a great place to stop while travelling
Located close to the main highway. Easy to find. Very quiet area.
The shower and washroom, mattress comfort, and linens were excellent. The reading lamps were controlled at the entrance to the room.
It was nice to have the continental breakfast. The room is was served in was bright and clean.Our room was clean and comfortable.Service was good. Front desk staff very nice. Things were broken, and just looked neglected. Carpet was very stained. TV was an old model, would be nice to see things updated.
Exceptional for business travelers. I was expecting less and got a lot more.
Number one, the space of the room ( 2 ) was very clean. top of it all,the continental breakfast, the europian style to start the day on the right foot,since it is the most essential meal of the day for most of us.
I wish I could give them a higher rating than what is available. It was an amazing stay. The food was unbelievably good and Lynda went above and beyond to make our anniversary a great one. This is a beautiful location and I highly recommend it.
The breakfast was excellent and the help were very nice. The room was very small, poorly decorated, no air conditioning, & not very clean. The worst part was a shower so small you had to turn off the water & open the door to lather up. I have never seen a shower that small.
The staffs were very nice and accommodating. The place is lovely and the food was great.
Friendly service We had an issue with the cost of dinner but it could be communication problem.
it was quiet and relaxing, the food was awesome and the staff were very nice. We were traveling with my husbands mom who is ill and found that it really is not the place to go if you are mobility impaired. The bathtub was impossible for her to use. It would be perfect for a couple who was looking for a weekend retreat
The room was very comfortable and the staff was helpful and friendly. The breakfast was good and dinner was excellent. No, everything was fine.
The staff were very freindly They need more staff in the dining area
Quiet A/C system. It was disappointing. The hotel web site give the impression of something charming and romantic. The reality is otherwise: noise from the highway, no view to the river. Room was comfortable but a bit dark (small window). There was a fire place but no refrigerator (it 30+ °C outside).
great location courteous staff comfortable and very clean room.delicious breakfast quiet surroundings reasonable rate very noisy air conditioning
Nice hotel, nice rooms, good service (free use of washing machine and dryer).
The food and service in the restaurant was excellent. Our room does not have aircondioner.
The staff made a special effort to speak English even though we could understand French. They could see that we were more confortable in English so inconvenienced themselves for us. We had our 90 year old mother with us and she had trouble with the stairs. Also getting in and out of the shower was impossible.
Service was awesome. Room was delightful. Breskfast was excellent.