Extended Stay America - Birmingham - Wildwood

Only 3 channels on the TV and staff wouldn't do anything about fixing it, I was there for 3 nights with no tv

Had to carry my sons stroller up to the second floor b/c there was not a elevator.

I loved how the room was arranged and how clean it was Upon arrival the receptionist did not greet me when I asked the question she was really nonchalant her whole out around attitude was unprofessional

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Room size and comfortable bed. Grab n go breakfast, tv channel listings, most of staff were not professional/friendly, staff knowledge, staff availability and unable to check in early.

location n roaches and only one bed

Large rooms with plenty of space The day time atff was horrible The women stood outside smoking and making rude comments about other workers and even guest Will not be going back

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Leaving! The room smelled like smoke, there were only knives in the drawer, the cabinets looked like they could have fallen off at any moment, the hotel did not have shampoo, and there were mice in our room.

nothing mostly everythinh

The location. The staff knows that guests smoke both cigarettes and weed and placed me on the 3rd floor to be further away from the smoke. The second night of my stay, my hall had a pungent stench from guests smoking marijuana. It made my room and clothes smell!!!!

nothing dirty, smelly and bugs

Location

n/a lack of elevator, carpet and paint was very old, faded and dirty looking. the toilet paper holder was loose and kept falling when you tried to use it. These may seem like small things, but the little things add up to a big disappointment

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Location was great. Staff was great. The tub was not clean when I entered the room and I saw a couple roaches.

Great location Room's A/C didn't work. Turned the heat on and the fire alarm went off. Toilet was clogged. Hotel lobby also had a smell.

The location was close to where we needed to be (to UAB for my husbands surgery) and bed was comfortable and clean. Staff was nice...she even brought us down some lysol spray and febreeze since the room smelled so bad. So bad it gave us headaches. Non smoking room I booked, AC wasnt working.I was put on the bottom floor in a non smoking room.The room 'reeked' of cig smoke.Cig burns everywhere.Kitchen cabinets were greasy, old&water damaged.Toilet tipsy.Roaches everywhere, dead and alive.Dont do it!

Location was central to where I needed to be. The first office staff person I met was friendly. There was one exceptionally unhelpful person at the front desk; she never smiled, never said hello or Thank You. When asked if the higher speed wifi was noticably better, since the 'free wifi' was unbelievably poor, she responded, 'Nobody ever asked me.'

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Nothing No elevator, very noisy, and unsafe. There was constant rummage in the halls. I never want ti stay at this location again.

This guest did not leave comments about this hotel.

It was easy to get to and in the area we wanted to stay. The non smoking room was reeking of smoke. I could barely breathe due to allergies and it was too late to change rooms.

Nothing Main thing was the customer service was horrible. They were rude and slow to get us our room. We couldn't even stay in the first room they took us too. The pullout couch was broke.

Employees Cleanliness, furnishings,

Space, location, staff and amenities. Cleanliness, bugs, smokey room, loud residents, and old building

Close to the interstate and downtown. Noisy upstairs neighbors. Peeling ceiling texture. Funky smells. Lack of security.

Price. 3rd floor room, no elevator.

The bed was very comfortable It had roaches. No one said anything about roaches. They were in the kitchen and in the bathroom, and the cabinets. When I confronted the staff, they act like they didn't know

Flat screen tv and big room Renovations (desperately needed) were being made directly across the hall late at night and early a.m. Mold in shower. Trim coming loose in the room. The worst part was the smell...indescribable. Bed was small and uncomfortable. Suspicious carpet stains.

Staff was friendly The bathtub was stained almost black. I had to put a towel down just to take a shower. There were tears in the carpet in the room.

I like the location. The hotel is poorly maintained. I stay at a lot of these and this one is not worthy of the 2 stars it is rated.