Pros (+) Clean, quiet, friendly staff.
Cons (-) Sofá sleeper think mattress not too confortable.
2 stars
Best Western Carlton Suites
140 State Farm Parkway, Birmingham, AL 35209-7186, United States
Birmingham, AL
See location+1 205 940 9990Photos of Best Western Carlton Suites
Overview
Welcome to the Best Western Carlton Suites where guests will find superior customer care and an array of amenities for an affordable rate. Start the day off with a free hot breakfast buffet featuring eggs, waffles, sausage, and more! Enjoy some of the hotel's many amenities such as an indoor heated swimming pool, exercise facility, guest laundry facilities, business center and meeting facilities. Our spacious, updated rooms have 50-inch Smart HDTVs with more than 145 channels. Guests will also enjoy our Fiber-Optic internet, giving you the fastest connection to the internet. Dogs with an 80-pound weight limit are welcome with a $20.00 per day fee! Guests will find themselves in an ideal location in Birmingham while staying at the Best Western Carlton Suites. Alabama's Shelby County offers a variety of attractions, all just minutes from the hotel including the Birmingham Civic Center, the McWain Center and the Birmingham Civil Rights Museum. As well as being situated in the middle of many restaurants and businesses, guests will find shopping to suit any taste at the Galleria Mall. Both Samford University and University of Alabama Birmingham are within three miles of the hotel, ideal for guests visiting students. Spend the day at the Botanical Gardens and Zoo. Race fans will enjoy being close to the Talladega Speedway and the Barber Motorsports. The friendly, helpful staff at the Best Western Carlton Suites is ready to ensure a fun-filled memorable stay in Birmingham, Alabama. Make a reservation today and save! Guests must show a credit card at check-in for all pre-paid reservations. A refundable cleaning & damage deposit of $100.00 is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair/cleaning.
Latest deals for Best Western Carlton Suites
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Best Western Carlton Suites
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- No smoking
- Toilet with grab rails
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Dining
- Microwave
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Hardwood or parquet floors
- Interconnected room(s) available
- Sofa
- Telephone
Pool
- Rooftop pool
- Saltwater pool
- Heated pool
- Indoor pool
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Clothes rack
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Free parking
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Reviews of Best Western Carlton Suites
7.5
Good
1053 verified ratings
Wonderful
348
Very good
155
Good
159
Okay
90
Fair
110
Mediocre
55
Poor
136
Summary of reviews
Guests say
Guests highly praised the location of the hotel, noting its proximity to restaurants and ease of access to major roads. However, there were significant complaints regarding the cleanliness of the rooms and the noise levels, with several reviews indicating that the rooms were not well-maintained and the sound from neighboring rooms was disruptive. Additionally, some guests felt that the overall value for the price paid was lacking, with expectations not met in terms of room quality.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.5 out of 10
19 reviews
8.7 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, an indoor pool, and a fitness center, providing guests with a range of amenities to enjoy during their stay.
Is parking available at the hotel?
Yes, the hotel offers free parking, ensuring convenience for guests traveling by car.
What can guests expect in terms of cleanliness?
While some guests have mentioned concerns about cleanliness, the hotel has enhanced cleaning protocols in place, including daily housekeeping and disinfection of high-touch surfaces between stays.
When is the best time to visit the hotel?
The high season is in October, offering an ideal time to experience the hotel's convenient location and nearby attractions.
How is the quality of the beds at the hotel?
Guests have praised the comfortable beds, providing a restful and enjoyable stay at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Two King Beds
Guests appreciated the rarity of having two king-size beds in a room, providing plenty of space and comfort for multiple occupants.
Consider Room Selection Carefully
Some guests encountered maintenance issues such as broken shower curtain rods and non-functional refrigerators, so it may be beneficial to inspect the room before settling in.
Check for Cleanliness
Several guests reported issues with cleanliness, including roaches, unclean bathrooms, and dirty rooms, so it's advisable to ensure the room meets cleanliness standards upon arrival.
Be Mindful of Hygiene
While some guests praised the cleanliness and hygiene, others highlighted concerns about hygiene standards, emphasizing the importance of maintaining consistent cleanliness throughout the hotel.
Verify Amenities Availability
Some guests were disappointed to find that the indoor pool was closed indefinitely despite it being listed as an available amenity, so it's recommended to verify the availability of specific amenities before booking.
Be Aware of Maintenance Needs
Several guests mentioned maintenance issues such as broken shower curtain rods, non-functional refrigerators, and uncomfortable sleeper sofas, indicating the importance of ensuring that all amenities are in good working condition.
Request Additional Towels in Advance
Guests traveling in larger groups found it necessary to request extra towels, so it may be helpful to request additional towels for multiple occupants in advance to ensure a comfortable stay.
Consider Noise Levels
Some guests experienced disturbances from noisy neighbors and encountered issues with the security of the room doors, so it's advisable to be mindful of potential noise disruptions and prioritize safety.
Check for Unpleasant Odors
Several guests mentioned encountering unpleasant smells in the rooms, emphasizing the importance of ensuring a fresh and odor-free environment for a comfortable stay.
Verify Room Maintenance
Some guests reported issues with broken or uncomfortable amenities such as mattresses, shower pressure, and toilet seats, highlighting the importance of ensuring that all aspects of the room are well-maintained.
Location
140 State Farm Parkway, Birmingham, AL 35209-7186
What's nearby
- Alys Robinson Stephens Performing Arts Center3.3 mi
- Birmingham Zoo3.5 mi
- Arlington Antebellum Home and Gardens3.6 mi
- Alabama Museum of Health Sciences3.8 mi
- Birmingham Botanical Gardens3.9 mi
- Rickwood Field4.1 mi
- Legion Field4.4 mi
- Alabama Jazz Hall of Fame4.5 mi
- Alabama Theater4.5 mi
- McWane Science Center4.5 mi
- Birmingham Civil Rights Institute4.5 mi
- Kelly Ingram Park4.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Best Western Carlton Suites
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $102 |
Average price (weekend night) | $140 |
When to book a room at Best Western Carlton Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Best Western Carlton Suites
FAQs when booking at Best Western Carlton Suites
Nearby hotels and places to stay
Closest
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Value for money | 7.6 |
|---|---|
Distance to city center | 4.6 mi |
Nearest Airport | Birmingham |
Distance to airport | 8.6 mi |