Guest reviews
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Overall Rating
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9.7 "Perfectly clean."9.6 "96% said
rooms were clean ." 9.8 "98% thoughtit was clean ." -
9.6 "World class service."9.9 "99% found the
staff to be very friendly ." 9.1 "91% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." 9.1 "Lovely bar service , according to 91%." -
9.1 "Terrific location."9.5 "
Easily accessible by car , said 95%." 10.0 "Great parking , according to 100%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "Good access to the airport , said 100%." -
9.0 "Very comfortable."9.3 "93% said the
beds were comfortable ." 8.4 "84% thoughtrooms were spacious ." 8.3 "83% thought it waspleasantly quiet ." -
8.5 "Rooms are great."9.3 "93% said the
beds were comfortable ." 9.6 "96% saidrooms were clean ." 8.4 "84% thoughtrooms were spacious ." 7.1 "71% werehappy with the bathroom ." 9.1 "91% appreciated themodern rooms ." 8.1 "Well-maintained , according to 81%." 7.6 "76%enjoyed the shower ." 8.1 "81% thought theview was good ." 8.8 "88% werehappy with the tv ."
Overall Rating
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9.7 "Perfectly clean."9.5 "95% said
rooms were clean ." 9.8 "98% thoughtit was clean ." -
9.4 "World class service."9.9 "99% found the
staff to be very friendly ." 9.2 "92% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." -
9.1 "Terrific location."
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9.0 "Very comfortable."9.4 "94% said the
beds were comfortable ." 8.4 "84% thoughtrooms were spacious ." 8.0 "80% thought it waspleasantly quiet ." 7.2 "72% liked thebig bathroom ." -
8.4 "Vibe was good."8.9 "89% thought, the
hotel was modern ." 7.7 "77%enjoyed the lobby entrance ." 9.2 "92% said it was astylish hotel ." 8.0 "80%enjoyed the friendly atmosphere ."
Overall Rating
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9.6 "Perfectly clean."9.5 "95% said
rooms were clean ." -
9.5 "World class service."9.8 "98% found the
staff to be very friendly ." 9.0 "90% said thereception staff was great ." -
8.9 "Location is great."
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8.7 "Comfort level is high."8.9 "89% said the
beds were comfortable ." 8.1 "81% thoughtrooms were spacious ." -
8.5 "Vibe was good."8.9 "89% thought, the
hotel was modern ." 7.8 "78%enjoyed the friendly atmosphere ."
Overall Rating
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9.8 "Perfectly clean."
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9.6 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.1 "Terrific location."
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8.9 "Comfort level is high."9.4 "94% said the
beds were comfortable ." -
8.7 "Rooms are great."9.4 "94% said the
beds were comfortable ."
Overall Rating
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9.6 "World class service."9.9 "99% found the
staff to be very friendly ." -
9.6 "Perfectly clean."
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9.0 "Very comfortable."9.4 "94% said the
beds were comfortable ." -
8.8 "Location is great."
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8.5 "Rooms are great."9.4 "94% said the
beds were comfortable ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Clean quiet room. Meeting room was well set up and the sound system was good. Lela Restaurant was not a good experience. Our food came out late and not hot. I was serve the wrong vegetable. They offered to bring out the correct one after our food was served which I declined. When I was half way done with my meal they brought out the correct vegetable, which I again declined. My steak was ordered medium and it came out rare. My wife's shrimp pasta dish had 5 tiny shrimp in it. It took a very long time to clear our plates and bring the check. The front desk told us it was a 5 star restaurant. I would give it 3 stars at the highest.
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7.7review from
The A/C in my room was not running good at all. It was 85 degrees out and I had the unit set at 68 and it felt like 80 still. Even having the AC running continuously it did nothing and it was a long nights sleep.
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9.7review from
I thought it was really poor that on weekdays one would have to pay for wifi service
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10.0review from
Everything was 5 star! Comfortable beds, rooms were clean and spacious! Will be staying there everytime I visit Minnesota, and I travel there quite often!
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8.0review from
The walls are to thin so you hear everything in the other rooms
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10.0review from
Staff were professional & helpful. Would definitely return.
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8.0review from
It was a nice, clean hotel. The room was somewhat stylish but seemed like a makeover/renovation that was given half the effort needed. The bathroom and shower were smaller than I'd expect at a four star hotel.
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10.0review from
Very clean room, super friendly and helpful staff, the room is just beautiful. Comfortable beds. Fast free internet and free parking.
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7.7review from
I enjoyed the atmosphere. The courteous staff. The comfy bed. Relaxing atmosphere. I got a good deal due to the construction. So I cannot complain too much. Very clean and comfortable. I would have given more stars if it wouldn't have been for a few minor things. Lobby was awesome. It was a lounge in the evening that turned into a Starbucks in the morning. Very convenient! Construction going on. Parking sucked. Although the front desk explained how to get on wi-fi, we still couldn't get on. There were a few minor cosmetic blemishes (lighting fixture, bathroom fixture) that weren't noticeable at first. But I did have a 2 day stay, so I noticed them. But I figured, building was still under construction and everything else was so awesome that I was able to overlook these minor blemishes.
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4.2review from
Location No air conditioning, poor air circulation, No Pool and they did not tell us no pool. Construction was extremely messy and inconvenient. People guarding the parking lot and one guy told me I should move along.
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10.0review from
The staff were polite and considerate. Room was wondering full and newly renovated and the rest of the hotel will be soon. Hotel is near mall of america and other fun attractions.
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7.4review from
There is no wifi in hotel
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10.0review from
Was a great hotel...staff was friendly and was very clean and quiet !!! Beds were amazing so comfy. ...
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8.8review from
I got a fantastic deal due to their current construction. The noise was definitely audible in the morning, but the location and the friendliness of the staff was well worth it. I had to switch rooms due to an issue with the first, and they were prompt and gracious and respectful. Construction, but that's a temporary issue.
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10.0review from
Clean quiet room. Meeting room was well set up and the sound system was good. Lela Restaurant was not a good experience. Our food came out late and not hot. I was serve the wrong vegetable. They offered to bring out the correct one after our food was served which I declined. When I was half way done with my meal they brought out the correct vegetable, which I again declined. My steak was ordered medium and it came out rare. My wife's shrimp pasta dish had 5 tiny shrimp in it. It took a very long time to clear our plates and bring the check. The front desk told us it was a 5 star restaurant. I would give it 3 stars at the highest.
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9.7review from
I thought it was really poor that on weekdays one would have to pay for wifi service
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10.0review from
Everything was 5 star! Comfortable beds, rooms were clean and spacious! Will be staying there everytime I visit Minnesota, and I travel there quite often!
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8.0review from
The walls are to thin so you hear everything in the other rooms
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10.0review from
Staff were professional & helpful. Would definitely return.
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8.0review from
It was a nice, clean hotel. The room was somewhat stylish but seemed like a makeover/renovation that was given half the effort needed. The bathroom and shower were smaller than I'd expect at a four star hotel.
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10.0review from
Very clean room, super friendly and helpful staff, the room is just beautiful. Comfortable beds. Fast free internet and free parking.
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10.0review from
The staff were polite and considerate. Room was wondering full and newly renovated and the rest of the hotel will be soon. Hotel is near mall of america and other fun attractions.
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10.0review from
Was a great hotel...staff was friendly and was very clean and quiet !!! Beds were amazing so comfy. ...
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8.8review from
I got a fantastic deal due to their current construction. The noise was definitely audible in the morning, but the location and the friendliness of the staff was well worth it. I had to switch rooms due to an issue with the first, and they were prompt and gracious and respectful. Construction, but that's a temporary issue.
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7.7review from
The A/C in my room was not running good at all. It was 85 degrees out and I had the unit set at 68 and it felt like 80 still. Even having the AC running continuously it did nothing and it was a long nights sleep.
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7.7review from
I enjoyed the atmosphere. The courteous staff. The comfy bed. Relaxing atmosphere. I got a good deal due to the construction. So I cannot complain too much. Very clean and comfortable. I would have given more stars if it wouldn't have been for a few minor things. Lobby was awesome. It was a lounge in the evening that turned into a Starbucks in the morning. Very convenient! Construction going on. Parking sucked. Although the front desk explained how to get on wi-fi, we still couldn't get on. There were a few minor cosmetic blemishes (lighting fixture, bathroom fixture) that weren't noticeable at first. But I did have a 2 day stay, so I noticed them. But I figured, building was still under construction and everything else was so awesome that I was able to overlook these minor blemishes.
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7.4review from
There is no wifi in hotel
