Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.2 "Excellent value."
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8.6 "Great service."9.0 "90% found the
staff to be very friendly ." 10.0 "100% said thereception staff was great ." -
7.7 "Good location."8.9 "
Easily accessible by car , said 89%." -
7.5 "High comfort."8.2 "82% said the
beds were comfortable ." 7.8 "78% thoughtrooms were spacious ." -
7.2 "Good breakfast."
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2.5 "Disappointing internet connection."2.5 "75% said the
wifi quality was bad ."
Overall Rating
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8.8 "Great service."
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6.7 "Rooms are ok."
Overall Rating
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8.8 "Great service."9.1 "91% found the
staff to be very friendly ." -
8.1 "Location is great."
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7.3 "Good breakfast."
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7.3 "High comfort."7.7 "77% said the
beds were comfortable ." -
7.0 "Nice rooms."
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6.5 "Average cleanliness."
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6.3 "Food is average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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9.0review from
Location, price, accommodations, friendliness of most staff. Stayed here for over 2 weeks, 1/2 way through our stay our water began to smell intensely of chlorine. It was undrinkable.
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9.0review from
We were in between homes. This was exactly what we needed. Grateful to have a place -clean, comfortable and priced within our means- that offered us all of the necessary amenities to feel right at home. Great staff, Thank you!
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1.0review from
The room space and free breakfast. Horrible experience. The rooms have a strong musty and mildew smell. It was hard to breath. We requested at midnight a room change and the nice lady helped us change, the second room was a little bit better but still the smell was there. We got sick after
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1.0review from
The staff and Managers were great! The first room I had to move, due to loud neighbors up all night and morning. I moved to a room on the upper floor with bugs in the bed, on the floor, and on the furniture. The final room was better. However, due to my other experiences, would never go ba
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10.0review from
The bed
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10.0review from
Very Clean. staff was very accommodating. Very satisfied none
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4.0review from
The staff is very nice, and the Residence Inn brand is usually that wouldn't disappoint in any way. The location near the train tracks is incredibly inconvenient during the sleeping hours. I am NOT a light sleeper by any means and I was awakened 3 times during the night!
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9.0review from
Only about 5 miles away from where I was working (Gumbo Limbo Nature Center). Quick access to I-95. Room had a full size refrigerator, oven and microwave, with cupboards stocked with dishware, glasses, flatware, pots & pans and untensils. Nice beds. Icemaker in the refrigerator wasn't working, however staff brought a bag of ice to the room, and gave me a second bag of ice on checkout.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
Dog friendly Contruction
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9.0review from
Amenities (gym, laundry, kitchen equipment), comfort of bed, suite layout, late night staff members. Checking in: 3 staff members were behind the desk. We waited for a few moments. It took one person to tell another to help us before we were assisted. We felt like we were a bit of a burden. The night staff were awesome!
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1.0review from
Nothing; the hotel was over sold and they wanted those who were paying more; the Marriott rewards members. The staff was extremely rude and insulting, not accommodating. They did everything possible stating that they could not check me in. Hotel employee even went so far as to tell me that 'cheap people like me are the ones that complain the most and
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6.0review from
Nice size rooms and accommodation Not happy with the location as it was off major highway 95 which many trucks in middle of night pass by to get very little rest and sleep....
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4.0review from
Kitchen and kitchen supplies.....Excellent. Beds.....Very Good. Couch....pretty stiff. Overall great set-up and room. Allowing all dogs....Excellent. $100 charge for dog....a little high.Landscaping awesome. Breakfast was WORST ever. Have stayed at this hotel 5-6 times in past 2 years and complained before. Still same offerings in past 2 years, but food worse. Never any clean towels at pool when I go in afternoon or early evening.
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5.0review from
staff were attentive and listened to my requests and did the best they could i am beginning to feel that residence inns have had the wind taken out of their sales..i think the architectural design of the hotel concept have left many of them in poor condition...shabbiness on the outside, because if so many walls to upkeep...
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7.0review from
Clean, reasonable price. Location. No.
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7.0review from
Quiet, close to I-95, large room, inexpensive, Gil at the front desk was terrific, breakfast was OK, but free. Very difficult to find, GPS doesn't take you there, inadequate parking to be close to your room, had room 1411 and couldn't park close to it as it was on a courtyard.
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4.0review from
It was a place to sleep. Staff was very pleasant. Room was very dirty with black hair in bathtub, sunk and bathroom floor. The carpet had not been vacuumed and had debris on it. Room as next to office with a connecting door that was opened and slammed all night
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7.0review from
Nice sitting area with full kitchen if needed. We did not use it. The breakfast room was small with a somewhat cramped feeling.
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2.0review from
Had to change rooms 3 times as they gave me the wrong room. No elevators had to carry baggage up to second floor. Some units were quite a distance (had to walk outdoors) from main lobby and breakfast area. Rooms outdated and appliances very old and in poor condition.
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9.0review from
Location, price, accommodations, friendliness of most staff. Stayed here for over 2 weeks, 1/2 way through our stay our water began to smell intensely of chlorine. It was undrinkable.
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9.0review from
We were in between homes. This was exactly what we needed. Grateful to have a place -clean, comfortable and priced within our means- that offered us all of the necessary amenities to feel right at home. Great staff, Thank you!
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10.0review from
The bed
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10.0review from
Very Clean. staff was very accommodating. Very satisfied none
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9.0review from
Only about 5 miles away from where I was working (Gumbo Limbo Nature Center). Quick access to I-95. Room had a full size refrigerator, oven and microwave, with cupboards stocked with dishware, glasses, flatware, pots & pans and untensils. Nice beds. Icemaker in the refrigerator wasn't working, however staff brought a bag of ice to the room, and gave me a second bag of ice on checkout.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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10.0review from
Dog friendly Contruction
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9.0review from
Amenities (gym, laundry, kitchen equipment), comfort of bed, suite layout, late night staff members. Checking in: 3 staff members were behind the desk. We waited for a few moments. It took one person to tell another to help us before we were assisted. We felt like we were a bit of a burden. The night staff were awesome!
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7.0review from
Clean, reasonable price. Location. No.
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7.0review from
Quiet, close to I-95, large room, inexpensive, Gil at the front desk was terrific, breakfast was OK, but free. Very difficult to find, GPS doesn't take you there, inadequate parking to be close to your room, had room 1411 and couldn't park close to it as it was on a courtyard.
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7.0review from
Nice sitting area with full kitchen if needed. We did not use it. The breakfast room was small with a somewhat cramped feeling.
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1.0review from
The room space and free breakfast. Horrible experience. The rooms have a strong musty and mildew smell. It was hard to breath. We requested at midnight a room change and the nice lady helped us change, the second room was a little bit better but still the smell was there. We got sick after
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1.0review from
The staff and Managers were great! The first room I had to move, due to loud neighbors up all night and morning. I moved to a room on the upper floor with bugs in the bed, on the floor, and on the furniture. The final room was better. However, due to my other experiences, would never go ba
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4.0review from
The staff is very nice, and the Residence Inn brand is usually that wouldn't disappoint in any way. The location near the train tracks is incredibly inconvenient during the sleeping hours. I am NOT a light sleeper by any means and I was awakened 3 times during the night!
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1.0review from
Nothing; the hotel was over sold and they wanted those who were paying more; the Marriott rewards members. The staff was extremely rude and insulting, not accommodating. They did everything possible stating that they could not check me in. Hotel employee even went so far as to tell me that 'cheap people like me are the ones that complain the most and
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6.0review from
Nice size rooms and accommodation Not happy with the location as it was off major highway 95 which many trucks in middle of night pass by to get very little rest and sleep....
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4.0review from
Kitchen and kitchen supplies.....Excellent. Beds.....Very Good. Couch....pretty stiff. Overall great set-up and room. Allowing all dogs....Excellent. $100 charge for dog....a little high.Landscaping awesome. Breakfast was WORST ever. Have stayed at this hotel 5-6 times in past 2 years and complained before. Still same offerings in past 2 years, but food worse. Never any clean towels at pool when I go in afternoon or early evening.
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5.0review from
staff were attentive and listened to my requests and did the best they could i am beginning to feel that residence inns have had the wind taken out of their sales..i think the architectural design of the hotel concept have left many of them in poor condition...shabbiness on the outside, because if so many walls to upkeep...
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4.0review from
It was a place to sleep. Staff was very pleasant. Room was very dirty with black hair in bathtub, sunk and bathroom floor. The carpet had not been vacuumed and had debris on it. Room as next to office with a connecting door that was opened and slammed all night
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2.0review from
Had to change rooms 3 times as they gave me the wrong room. No elevators had to carry baggage up to second floor. Some units were quite a distance (had to walk outdoors) from main lobby and breakfast area. Rooms outdated and appliances very old and in poor condition.
