Residence Inn by Marriott Boca Raton

Nothing; the hotel was over sold and they wanted those who were paying more; the Marriott rewards members. The staff was extremely rude and insulting, not accommodating. They did everything possible stating that they could not check me in. Hotel employee even went so far as to tell me that 'cheap people like me are the ones that complain the most and

Nice size rooms and accommodation Not happy with the location as it was off major highway 95 which many trucks in middle of night pass by to get very little rest and sleep....

Kitchen and kitchen supplies.....Excellent. Beds.....Very Good. Couch....pretty stiff. Overall great set-up and room. Allowing all dogs....Excellent. $100 charge for dog....a little high.Landscaping awesome. Breakfast was WORST ever. Have stayed at this hotel 5-6 times in past 2 years and complained before. Still same offerings in past 2 years, but food worse. Never any clean towels at pool when I go in afternoon or early evening.

staff were attentive and listened to my requests and did the best they could i am beginning to feel that residence inns have had the wind taken out of their sales..i think the architectural design of the hotel concept have left many of them in poor condition...shabbiness on the outside, because if so many walls to upkeep...

It was a place to sleep. Staff was very pleasant. Room was very dirty with black hair in bathtub, sunk and bathroom floor. The carpet had not been vacuumed and had debris on it. Room as next to office with a connecting door that was opened and slammed all night

Had to change rooms 3 times as they gave me the wrong room. No elevators had to carry baggage up to second floor. Some units were quite a distance (had to walk outdoors) from main lobby and breakfast area. Rooms outdated and appliances very old and in poor condition.