Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.4 "World class service."9.8 "98% found the
staff to be very friendly ." 8.7 "87% said thereception staff was great ." 9.8 "98% thought theservice was very professional ." 8.3 "Housekeeping was great , according to 83%." 9.2 "92% werehappy with the room service ." 10.0 "100% found therestaurant service to be one of the best ." -
9.4 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." 9.8 "98%liked the proximity to shopping ." 10.0 "Easily accessible by car , said 100%." 10.0 "Near to public transport , according to 100%." -
8.1 "Breakfast is good."
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6.3 "Rooms are ok."5.0 "50% thought the
minibar was ok ." 6.5 "65% thought thebathroom was big enough ." -
5.3 "Internet is average."
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4.8 "Bad amenities."4.7 "53% thought the
building wasn't nice ." 1.2 "88%complained about the elevator ." -
4.5 "Value below average."0.2 "98% said the
breakfast was too expensive ." -
4.4 "Vibe wasn't good."2.8 "72%
criticized the unstylish hotel ."
Overall Rating
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9.5 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 9.9 "99%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." -
9.2 "World class service."9.7 "97% found the
staff to be very friendly ." 8.4 "84% said thereception staff was great ." 9.8 "98% thought theservice was very professional ." -
8.3 "Breakfast is good."
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6.6 "Rooms are ok."5.0 "50% thought the
minibar was ok ." -
4.6 "Bad amenities."4.7 "53% thought the
building wasn't nice ." -
4.3 "Vibe wasn't good."2.5 "75%
criticized the unstylish hotel ." -
4.2 "Value below average."0.2 "98% said the
breakfast was too expensive ."
Overall Rating
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9.5 "World class service."9.8 "98% found the
staff to be very friendly ." -
9.3 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
7.9 "Good breakfast."
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6.7 "Average comfort."
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5.9 "Rooms are ok."6.7 "Only 67% said
rooms were clean enough ." -
4.3 "Value below average."0.4 "96% said the
breakfast was too expensive ."
Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.4 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." -
7.9 "Good breakfast."
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6.8 "Average cleanliness."6.3 "Only 63% said
rooms were clean enough ." -
6.1 "Average comfort."
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5.1 "Rooms are ok."6.3 "Only 63% said
rooms were clean enough ." -
4.4 "Value below average."
Overall Rating
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9.5 "Terrific location."10.0 "100% thought it was
easy to get to the train station ." 10.0 "City centre within easy reach , said 100%." -
9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 9.8 "98% thought theservice was very professional ." 8.7 "87% said thereception staff was great ." -
8.2 "Breakfast is good."
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6.5 "Rooms are ok."5.2 "52% thought the
minibar was ok ." -
5.4 "Internet is average."
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5.1 "Vibe was decent."
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4.7 "Bad amenities."4.6 "54% thought the
building wasn't nice ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Very comfortable rooms and very good position in the city.
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7.7review from
I thought the staff at reception were superb – kind, polite and extremely helpful.
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8.0review from
Location is excellent, bang opposite the main central railway station NA
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5.7review from
the location is exellent , its near the main train station and the shopping area . i didnt like the services it was poor and they dont have dry cleen in the hotel they take it out side and it takes more then a day to come back , and you should ask them for your dry cleen to bring them back to the room they dont bring it back
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7.7review from
Modern, clean and comfortable hotel. Excellent breakfast. Nice staff. Garage access is tight and a little spooky especially for women.
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6.4review from
The room I had was quiet and comfortable. It had tea/coffee facilities and fridge so I could keep some of my own food in it. The staff were very helpful and courteous. The location is good as it was across the road from the station. I did not have a chance to eat at the hotel so cannot comment on the food quality but the breakfast buffet looked good and the dinner menu had some good choices.
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6.4review from
Extremely helpful and friendly staff, comfortable beds, excellent breakfast We found the heating in the rooms too high and also would have liked some drawers or shelves for clothes and belongings
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2.8review from
Breakfast Reception service, minigym has two machines :). Towels
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6.0review from
location
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7.6review from
Very helpful staff. At breakfast the service is outstanding, especially from the longest serving ladies.After our 6th stay we're treated like 'family'. In the beginning every guest was entitled to a travel card for the entire Ruhr transport network as fare as Duesseldorf Airport.It is a bit sad that this has been stopped.
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7.7review from
I thought the staff at reception were superb – kind, polite and extremely helpful.
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7.7review from
Modern, clean and comfortable hotel. Excellent breakfast. Nice staff. Garage access is tight and a little spooky especially for women.
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7.6review from
Very helpful staff. At breakfast the service is outstanding, especially from the longest serving ladies.After our 6th stay we're treated like 'family'. In the beginning every guest was entitled to a travel card for the entire Ruhr transport network as fare as Duesseldorf Airport.It is a bit sad that this has been stopped.
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5.7review from
the location is exellent , its near the main train station and the shopping area . i didnt like the services it was poor and they dont have dry cleen in the hotel they take it out side and it takes more then a day to come back , and you should ask them for your dry cleen to bring them back to the room they dont bring it back
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6.4review from
The room I had was quiet and comfortable. It had tea/coffee facilities and fridge so I could keep some of my own food in it. The staff were very helpful and courteous. The location is good as it was across the road from the station. I did not have a chance to eat at the hotel so cannot comment on the food quality but the breakfast buffet looked good and the dinner menu had some good choices.
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6.4review from
Extremely helpful and friendly staff, comfortable beds, excellent breakfast We found the heating in the rooms too high and also would have liked some drawers or shelves for clothes and belongings
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2.8review from
Breakfast Reception service, minigym has two machines :). Towels
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6.0review from
location
